Page 488 of 592

4887-2. Steps to take in an emergency
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along wit h a message
shown on the multi-information display.
● Malfunction in the ABS
The ABS warning light comes on. ( P. 477)
● Malfunction in the brake system
The brake system warning light (yellow) comes on. ( P. 476)
● Malfunction in the tire pressure warning system
The tire pressure warning light comes on. ( P. 479)
● Remaining fuel level is low
The low fuel level warning light comes on. ( P. 479)
■ If a message instructing to refer to the Owner’s Manual is disp layed
● If the following messages are shown, there may be a malfunction .
Immediately stop the vehicle in a safe place and contact your T oyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-
ual”
● If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
● If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. ( P. 515)
● If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed, follow the instructions accordingly. ( P. 489)
Page 489 of 592

4897-2. Steps to take in an emergency
7
When trouble arises
■If “Hybrid System Overheated Reduced Output Power” is shown
This message may be displayed when driving under severe operati ng condi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 515
■ If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.
● If the air intake vent or filter is dirty, refer to P. 446 for cleaning the air intake
vent and filter.
● If the message is being displayed and the air intake vent and f ilter are not
dirty, have the vehicle inspected at your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of N
Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped .
■ If “Traction Battery Needs to be Protected Shift into P to Rest art” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.
■ If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without t urning the
power switch off with the shift lever in any position other tha n P.
Shift the shift lever to P.
■ If “Shift Is in N Release Accelerat or Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N. Release the accelerator pedal and shif t the shift lever to
D or R.
■ If “Press Brake When Vehicle Is Stopped Hybrid System May Overh eat”
is shown
Message is displayed when the accelerator pedal is depressed to maintain
the vehicle position when stopped on a upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.
Page 492 of 592
4927-2. Steps to take in an emergency
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( P. 470)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can b e
replaced with the spare tire.
For details about tires: P. 4 2 4
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance wit h a flat tire can damage the tire and the
wheel beyond repair, which cou ld result in an accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
Luggage floor cover
Wheel nut wrench
Jack Spare tire
Jack handle1
2
3
4
5
Page 498 of 592

4987-2. Steps to take in an emergency
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehi cle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. Touching these areas with hands, feet
or other body parts while changin g a tire, etc. may result in burns.
●Failure to follow these precautions could cause the wheel nuts to
loosen and the t ire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as po ssible after changing wheels.
• Do not attach a heavily damaged wheel ornament, as it may fly off
the wheel while the vehicle is moving.
• When installing a tire, only use wheel nuts that have been spe cifi-
cally designed for that wheel.
• If there are any cracks or defo rmations in the bolt screws, nut
threads or bolt holes of the wheel, have the vehicle inspected by
your Toyota dealer.
• When installing the wheel nuts, b e sure to install them with the
tapered ends facing inward. ( P. 443)
Page 501 of 592

5017-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spa re tire is attached
The vehicle speed may not be co rrectly detected, and the following sys-
tems may not operate correctly:
*:If equipped
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a com pact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high spee ds. Fail-
ure to observe this precaution ma y lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all t he tools and jack are securely i n place in
their storage locatio n to reduce the possibility of personal in jury during a
collision or su dden braking.
• ABS & Brake assist
• VSC
•TRAC
• EPS
• Automatic High Beam
•AFS (Adaptive Front-lighting
System)
*
• Dynamic radar cruise control
with full-speed range
• LDA (Lane Departure Alert with steering control) • PCS (Pre-Collision System)
• Tire pressure warning system
• BSM (Blind Spot Monitor)
*
• Intuitive parking assist*
• Intelligent Clearance Sonar
(ICS)
*
• Rear view monitor system*
• Toyota parking assist monitor*
• Panoramic view monitor*
• Navigation system*
Page 504 of 592

5047-2. Steps to take in an emergency
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 508)
● One or both of the 12-volt battery terminals may be disconnecte d.
( P. 420)
Contact your Toyota dealer if the problem cannot be repaired, o r if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to sta rt the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Hav e the vehicle inspected by your
Toyota dealer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 506 of 592
5067-2. Steps to take in an emergency
■Tr u n k
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and firmly depress the brake
pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switc h shortly and firmly.
In the event that the power swi tch still cannot be started, contact your
Toyota dealer.
Starting the hybrid system
1
2
3
4
Page 507 of 592

5077-2. Steps to take in an emergency
7
When trouble arises
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you no rmally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 451)
■ Changing power switch modes
Release the brake pedal and press the power switch in step abo ve.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 211)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 547)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 168)
WARNING
■ When using the mechanical key and operating the power windows o r
moon roof
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passe ngers to get
caught in the power window or moon roof.
3