2019 Ram ProMaster Owner's Manual

Basic Voice Commands
The basic Voice Commands below can be given at any
point while using your Uconnect system.
Push the VR button
. After the beep, say:
•“Cancel” to stop a current voice session
• “Help” to hear a list of suggested Voice Commands
• “Repeat” to listen to the system prompts again
Notice the visual cues that inform you of your voice
recognition system’s status. Cues appear on the touch-
screen.
Uconnect 3/3 NAV VR
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Radio
Use your voice to quickly get to the AM, FM or SiriusXM
Satellite Radio stations you would like to hear. (Subscrip-
tion or included SiriusXM Satellite Radio trial required.)
Push the VR button
. After the beep, say:
•“Tune to ninety-five-point-five FM”
• “Tune to Satellite Channel Hits 1”
TIP: At any time, if you are not sure of what to say or want
to learn a Voice Command, push the VR button
and say,
“Help.” The system provides you with a list of com-
mands.
Media
Uconnect offers connections via USB, Bluetooth and Aux-
iliary ports. Voice operation is only available for connected
USB and iPod devices.
Uconnect 3/3 NAV Radio
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Push the VR button. After the beep, say one of the
following commands and follow the prompts to switch
your media source or choose an artist.
• “Change source to Bluetooth”
• “Change source to iPod”
• “Change source to USB”
• “Play artist Beethoven”; “ Play albumGreatest Hits”; “
Play song Moonlight Sonata”; “ Play genreClassical”
TIP: Press the “Browse” button on the touchscreen to see
all of the music on your iPod or USB device. Your Voice
Command must match exactlyhow the artist, album, song
and genre information is displayed.
Phone
Making and answering hands-free phone calls is easy with
Uconnect. When the Phonebook button is illuminated for
the Uconnect system, your system is ready. Check
UconnectPhone.com for mobile phone compatibility and
pairing instructions.
Uconnect 3/3 NAV Media
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Push the VR button or Phone button(if enabled). After
the beep, say one of the following commands:
• “Call John Smith”
• “Dial 123-456-7890 and follow the system prompts”
• “Redial (call previous outgoing phone number)”
• “Call back (call previous incoming phone number)”
TIP: When providing a Voice Command, push the VR
button or Phone button
(if enabled) and say “ Call,”
then pronounce the name exactlyas it appears in your
phone book. When a contact has multiple phone num-
bers, you can say “ CallJohn Smith work.”
Voice Text Reply
Uconnect will announce incomingtext messages. Push the
VR button or PHONE button
(if enabled) and say
Listen. (Must have compatible mobile phone paired to
Uconnect system.)
Uconnect 3/3 NAV Phone
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1. Once an incoming text message is read to you, push theVR button or PHONE button
(if enabled). After the
beep, say... “Reply.”
2. Listen to the Uconnect prompts. After the beep, repeat
one of the pre-defined messages and follow the system
prompts.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in traffic. See you later.No. Start without
me. I’ll be late.
Okay. Where are you? I will be <5, 10, 15, 20, 25, 30, 45,60> minutes late.*
Call me. Are you there
yet?
I’ll call you later. I need direc- tions.See you in <5,
10, 15, 20, 25, 30, 45, 60> of min- utes.*
I’m on my way. Can’t talk right
now.
I’m lost. Thanks.
* Only use the numbering listed. Otherwise, the system
will not transpose the message. TIP:
Your mobile phone must have the full implementation
of the Message Access Profile (MAP) to take advantage of
this feature. For details about MAP, visit
UconnectPhone.com. Apple iPhone iOS6 or later supports
reading incoming text messages only.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
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Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.Uconnect System Support:
•
U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001(English) or 1-800-387-9983(French)
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
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CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .310
▫ Prepare For The Appointment ..............310
▫ Prepare A List ........................ .310
▫ Be Reasonable With Requests ..............310
 IF YOU NEED ASSISTANCE ................310
▫ FCA US LLC Customer Center .............311
▫ FCA Canada Inc. Customer Center ...........311
▫ In Mexico Contact ......................311
▫ Puerto Rico And U.S. Virgin Islands ..........311▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................311
▫ Service Contract ...................... .312
 WARRANTY INFORMATION ...............313
 MOPARPARTS .........................313
 REPORTING SAFETY DEFECTS .............313
▫ In The 50 United States And Washington, D.C. . .313
▫ In Canada ........................... .313
 PUBLICATION ORDER FORMS .............314
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
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