2019 Ram ProMaster Owner's Manual

WARNING!(Continued)
•Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Apply the parking brake, shift the automatic transmis- sion into PARK and turn the ignition to the OFF
position.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper cables reach, apply the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Jump Starting Procedure
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
remote positive (+)post of the discharged vehicle.
NOTE: The remote positive (+)post is located in the
engine compartment on the driver’s side under the cover of
the Front Power Distribution Center.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative end (-)of the jumper cable to the
negative (-)post of the booster battery.
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4. Connect the opposite end of the negative(-)jumper
cable to the remote negative (-)post of the discharged
vehicle.
NOTE: The remote negative (-)post is located in the front
of the engine compartment on the driver’s side.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the engine in the vehicle that has the booster battery. Let the engine idle a few minutes and then start
the engine in the vehicle with the discharged battery.
6. Once the engine is started, disconnect the jumper cables in the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative end (-)of the jumper cable from
the remote negative (-)post of the vehicle with the
discharged battery. 2. Disconnect the opposite end of the negative
(-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive end (+)of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the remote positive (+)post of the discharged
vehicle.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
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Battery Location
There are two remote jump starting posts under the hood
which is the recommended jump start location. If access to
the battery is needed, an access panel on the driver ’s side
floor will allow for battery access.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
•On the highways — slow down.
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
Access Panel
Battery Location
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NOTE:There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove the gear selector override access cover which is located
below the gear selector.
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4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the accessport, and push and hold the override release lever
forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Shift back and forth between DRIVE and REVERSE, while
gently pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
(Continued)
CAUTION! (Continued)
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts to
free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
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CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
(Continued)
CAUTION! (Continued)
•Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheels OFF The Ground ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
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structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed. If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with front wheels
on the ground) under the following conditions:
•
The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equipment with the
front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
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ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
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