2019 Ram 1500 ERS

TIP:When providing a Voice Command, push the Phone
button
and say “ Call,” then pronounce the name
exactly as it appears in your phone book. When a
contact has multiple phone numbers, you can say “ Call
John Smith work.”
Uconnect 3 Phone
Uconnect 4/4C/4C NAV With 8.4–inch Display
656 MULTIMEDIA

Mobile App (4C/4C NAV)
You’re only a few steps away from using remote com-
mands and playing your favorite music in your car.
To use the Uconnect App:
•Download the Uconnect App to your mobile device. •
Press the Info button on the navigation bar at the bottom
of the app for Vehicle Info.
• Press the Remote button on the navigation bar at the
bottom of the app to Lock/Unlock, Remote Start, and
activate your horn and lights remotely.
• Press the Location button on the navigation bar at the
bottom of the app to bring up a map to locate your
vehicle or send a location to your vehicle’s navigation
system.
• Press the Settings button in the upper left corner of the
app to bring up app settings and access the Assist Call
Centers.
NOTE: For further information please visit
DriveUconnect.com (U.S. Residents) or DriveUconnect.ca
(Canadian Residents).
Mobile App10
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Siri Eyes Free — If Equipped
Siri lets you use your voice to send text messages, select
media, place phone calls and much more. Siri uses your
natural language to understand what you mean and re-
sponds back to confirm your requests. The system is
designed to keep your eyes on the road and your hands on
the wheel by letting Siri help you perform useful tasks.
To enable Siri, push and hold, then release the Uconnect
Voice Recognition (VR) button on the steering wheel. After
you hear a double beep you can ask Siri to play podcasts
and music, get directions, read text messages and many
other useful requests.
Uconnect 4C NAV With 12–inch Display SiriusXM TravelLink
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Using Do Not Disturb
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes
on the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed calls
and text messages while you were using Do Not Disturb.
Do Not Disturb can automatically reply with a text mes-
sage, a call or both, when declining an incoming call and
send it to voicemail.
Automatic reply messages can be:
•“I am driving right now, I will get back to you shortly.”
• Create a custom auto reply message up to 160 characters.
While in Do Not Disturb, Conference Call can be selected
so you can still place a second call without being inter-
rupted by incoming calls.
NOTE:
• Only the beginning of your custom message will be seen
on the touchscreen.
• Reply with text message is not compatible with iPhones.
• Auto reply with text message is only available on
phones that supporting Bluetooth MAP.
Android Auto — If Equipped
NOTE: Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto features
may or may not be available in every region and/or
language.
Android Auto allows you to use your voice to interact with
Android’s best-in-class speech technology through your
vehicle’s voice recognition system, and use your smart-
phone’s data plan to project your Android powered smart-
phone and a number of its apps onto your Uconnect
touchscreen. Connect your Android 5.0 (Lollipop), or
higher, to one of the media USB ports, using the factory-
provided USB cable, and press the new Android Auto icon
that replaces your “Phone” icon on the main menu bar to
begin Android Auto. Push and hold the VR button on the
steering wheel, or press and hold the “Microphone” icon
within Android Auto, to activate Android’s VR, which
recognizes natural voice commands, to use a list of your
smartphone’s features:
• Maps
• Music
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Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.
Uconnect System Support:
•U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400 (24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001 (English) or 1-800-387-9983 (French)
SiriusXM Guardian services support:
• U.S. residents visit www.siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
674 CUSTOMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
676 CUSTOMER ASSISTANCE

WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.11
CUSTOMER ASSISTANCE 677