2019 MERCEDES-BENZ SPRINTER check engine

Display messages
Possible causes/consequences and 0050 0050Solutions Currently Unavailable
Radar Sensors Dirty
*
The radar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy precipitation
R extended country drives wi thout other traf fic, e.g. in the desert
The following sy stems may be af fected:
R Active Dis tance Assi stDISTRONIC (/ page 143)
R Blind Spot Assist(/ page152)
R Active Brake Assi st (/ page 139)
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems will be available again.
If th e display message does not disappear: #
Stop in a safe location. #
Clean all sensors (/ page212). #
Re-sta rt the engine. #
If necessar y,visit a qualified specialist workshop.
Active Distance Assist
Now Available *T
heActive Dis tance Assi stDISTRONIC is operational again and can
be acti vated (/ page144).
00D9 Off *T
he HOLD function has been deactivated because theve hicle is slip‐
ping or an activation condition has not been met. #
Re-acti vate the HOLD function later on or check the HOLD func‐
tion's activation conditions (/ page145).
Blind Spot Assist Inoper-
ative *B
lind Spot Assist is malfunctioning (/ page152). #
Visit a qualified specialist workshop.
Blind Spot Assist Trailer
Not Monitored *W
hen you es tablish an electrical connection with the trailer, Blind
Spot Assist will remain available but the area beside the trailer will
not be monitored. The function of Blind Spot Assist may be restric‐
te d as a result (/ page152). #
Press the left-hand Touch Control and ackn owledge the display
message.
Blind Spot Assist Cur-
rently Unavailable See
Operator's Manual *B
lind Spot Assist is temp orarily una vailable (/ page152).
The sy stem limits ha vebeen reached (/ page152). #
Continue driving.
When the causes ha vebeen eliminated, the sy stem will be avail‐
able again.
or #
Ifth e display message does not go out, stop in a safe location
and re-sta rt the engine. #
If necessar y,clean there ar bumper. If the bumper is very dirty,
th e sensors in the bumper may malfunction.
*T he camera view is reduced (/ page155). 284
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
00AC *T
hefan mo tor is defective. #
Without a high engine load, continue tothe nearest qualified
specialist workshop. Ensure that the coolant temp erature dis‐
play remains below 248 °F (120 °C).
003A Check Fuel Filter *T
hewaterth at has accumulated in thewate r sepa rato r has reached
th e maximum le vel. #
Drain thewate r sepa rator (/ page 209).
00B3 Engine Oil Level Cannot
Be Measured *T
he electrical connection tothe oil le vel sensor has been inter rup‐
te d or the oil le vel sensor is defective.
The engine oil le vel has fallen tothe minimum le vel. #
Visit a qualified specialist workshop.
00B2
Engine Oil Pressure Stop
Switch Off Engine *D
isplay message for cer tain engines only:
The engine oil pressure is too lo w.
* NO
TEEngine damage caused bydriving with insuf ficient
engine oil pressure #
Avoid driving with insuf ficient engine oil pressure. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop.
00B2
Check Engine Oil Level
(Add 1 Liter) *D
isplay message for cer tain engines only:
The engine oil le vel has fallen tothe minimum le vel.
* NO
TEEngine damage caused bydriving with insuf ficient
engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Che ckthe engine oil le vel at the next fuel stop.
To p up engine oil (/ page 205).
Obser vethe no tes on engine oil (/ page 267).
00B2
Engine Oil Reduce Oil
Level *D
isplay message for cer tain engines only:
The engine oil le vel is too high.
* NO
TEEngine damage caused bydriving with excess engine
oil #
Avoid long journe yswith excess engine oil. #
Visit a qualified specialist workshop immediately and ha vethe
engine oil suctioned off.
00B2 *D
isplay message for cer tain engines only:
The engine oil le vel is too lo w. 286
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Engine Oil Level Low
Stop Vehicle Turn
Engine Off *
NO
TEEngine damage caused bydriving with insuf ficient
engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Stop in a safe location immediately. Do not continue driving. #
Switch off the engine. #
Check the engine oil le vel.
Ad d engine oil (/ page 205).
Obser vethe no tes on engine oil (/ page 267).
00B2
Check Engine Oil At
Next Refueling *T
he engine oil le vel has fallen tothe minimum le vel.
* NO
TEEngine damage caused bydriving with insuf ficient
engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Che ckthe engine oil le vel at the next fuel stop.
To p up engine oil (/ page 205).
Obser vethe no tes on engine oil (/ page 267).
003D
Stop Vehicle Leave
Engine Running *T
he battery's charge leve l is too lo w. #
Stop in a safe location immediately. Do not continue driving! #
Let the engine run. #
Do not continue driving until the display message goes out.
003D
Stop Vehicle See Opera-
tor's Manual *T
he battery is no longer being charge d and has reached an exces‐
sively low battery charge leve l.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop in a safe location immediately. Do not continue driving. #
Switch off the engine. #
Consult a qualified specialist workshop.
003D
12 V Battery See Opera-
tor's Manual *T
he engine is off and the battery charge leve l is too lo w. #
Switch off electrical consumers that are not required. #
Let the engine runfo r a few minutes or drive an extended dis‐
ta nce.
The battery is charge d.
003D
See Operator's Manual *T
he battery is no longer being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 287

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop in a safe location immediately and switch off the engine. #
Consult a qualified specialist workshop.
00AC
Coolant Too Hot Stop
Vehicle Turn Engine Off *T
he coolant is too hot. #
Stop in a safe location immediately and switch off the engine. &
WARNING Danger of bu rns when opening the hood
If yo u open the hood when the engine has overheated or during
a fire inthe engine compartment, you could come into con tact
wi th hot gases or other escaping operating fluids. #
Before opening the hood, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the
hood closed and call thefire service. &
WARNING Risk of scalding from hot coolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm. If you open the cap, you could be scalded byhot
coolant spr aying out. #
Let the engine cool down before opening the cap. #
When opening the cap, wear pr otective glove s and saf ety
gl asses. #
Open the cap slowly torelease pressure. #
Wait until the engine has cooled down. #
Ensure that the air supply tothe engine radiator is not obstruc‐
te d.
00AC Check Coolant Level See
Operator's Manual *T
he coolant le vel is too lo w. &
WARNING Risk of scalding from hot coolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm. If you open the cap, you could be scalded byhot
coolant spr aying out. #
Let the engine cool down before opening the cap. #
When opening the cap, wear pr otective glove s and saf ety
gl asses. #
Open the cap slowly torelease pressure. *
NO
TEEngine damage due toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Top up coolant (/ page 206).
Regeneration not possi-
ble *N
otall conditions ha vebeen met forre ge neration of the diesel par‐
ticulate filter . #
Continue driving as normal until all conditions ha vebeen met for
re ge neration of the diesel particulate filter. 288
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
The load condition of the diesel particulate filter is over 50 % and
th e message still appears on the instrument clus ter. #
Visit a qualified specialist workshop. DEF (Diesel Exhaust Fluid)
Display messages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive See Opera-
tor's Manual *
In addition, theye llow 00E2 DEF indicator lamp lights up on the
instrument clus ter and a warning tone sounds.
The DEF supply has fallen below thefirs twa rning thre shold. #
Add at least 2.5 gal (9.5 l) of DEF (/ page129).
The 00E2 DEF indica tor lamp only disappea rswhen theve hicle
is stationar y,at the latest af ter 20 seconds, as soon as you
switch on the ignition or start the engine af terto pping up.
00E2
Refill Additive Starts
until Emerg. Op.: XXX
See Operator's Manual *I
n addition, theye llow DEF indicator lamp lights up and a warning
to ne sounds.
The DEF supply has fallen below there ser vemar k.
Af terth e message appears forth efirs t time, there maining DEF sup‐
ply will last for appro ximately 12 00 miles (1900 km). The engine can
th en only be star ted ano ther 16 times. The number of remaining
engine starts XX(16 to1) is shown in the message everytime the
engine is star ted. #
Add at least 2.5 gal (9.5 l) of DEF (/ page129). The 00E2DEF
indica tor lamp only disappea rswhen theve hicle is stationar y,at
th e latest af ter 20 seconds, as soon as you swit chon the igni‐
tion or start the engine af terto pping up.
00E2
Refill Additive Emer-
gency Op.: XXX mph See
Operator's Manual *
In addition, theye llow DEF indicator lamp 00E2lights up on the
instrument clus ter and a warning tone sounds.
If th eRefill Additive Emergency Op.: XXX mph See Operator's Man-
ual display message is shown, you can only drive theve hicle at a
maximum speed of 5 mph (8 km/h). #
Add at least 2.5 gal (9.5 l) of DEF (/ page129).
The DEF indica tor lamp 00E2only disappea rswhen theve hicle
is stationar y,at the latest af ter 20 seconds, as soon as you
switch on the ignition or start the engine af terre filling.
0099
Additive System Fault
See Operator's Manual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
The DEF reducing agent is con taminated, diluted or is not compliant
with ISO 222 41 . #
Have the DEF supply tank cleaned and refilled at a qualified spe‐
cialist workshop as soon as possible.
0099 Additive System Fault
Starts until Emerg. Op.: *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
The DEF reducing agent is con taminated, diluted or is not compliant
with ISO 222 41 . Displ
aymessa ges and warning and indicator lamps 289

Display messages
Possible causes/consequences and 0050 0050Solutions
XXX See Operator's Man-
ual The
exhaust gas af tertre atment sy stem is defective or an emissions-
re leva nt malfunction has occu rred. This malfunction or defect can
damage theex haust gas af tertre atment sy stem.
Af terth e message appears forth efirs t time, the engine can only be
st ar ted ano ther 10 times. The number of remaining engine starts XX
(10 to1) is shown in the message everytime the engine is star ted. #
Visit a qualified specialist workshop immediately.
0099 Additive System Fault
Emergency Op.: XXX
mph See Operator's
Manual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
Yo u can only drive theve hicle at a maximum speed of 5 mph
(8 km/h). #
Visit a qualified specialist workshop immediately. Ti
res Display messages
Possible causes/consequences and 0050 0050Solutions
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he ins talled wheels do not ha vesuitable tire pressure sensors. The
tire pressure monitor has been switched off. #
Install wheels with suitable tire pressure sensors.
0077
Tire Press. Sen. Missing *T
he tire pressure sensor signal is missing from one or more tires.
No pressure value is displa yedfo rth e tire in question. #
Have thefa ulty tire pressure sensor replaced at a qualified spe‐
cialist workshop.
Tire Press. Monitor Cur-
rently Unavailable *T
here is inter fere nce from a po werful source of radio wav es As a
re sult, no signals from the tire pressure sensors are received. The
tire pressure monitor is temp orarily una vailable. #
Continue driving.
As soon as the cause has been eliminated, the tire pressure
monitor automatically switches on.
0077 Warning Tire Malfunction *T
he pressure in one or more tires suddenly falls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires are dangerous in thefo llowing ways:
R The tires can overheat and cause a fire.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Do not drive with a flat tire. #
Obse rveth e no tes on flat tires. In
fo rm ation about flat tires (/ page218). #
Stop theve hicle in accordance with the tra ffic conditions. 290
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Check the tires.
0077 Check Tires *T
he pressure in one or more tires has fallen significantl y.The wheel
position is shown. &
WARNING Risk of an accident due toinsuf ficient tire pres‐
sure
Ti re pressures that are too low pose thefo llowing hazards:
R The tires may bur st, especially as the load and vehicle speed
increase.
R The tires may wearexc essively and/or une venly, which may
greatly impair tire traction.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Obser vethere commended tire pressu re. #
Adjust the tire pressure if necessar y. #
Stop in accordance with the tra ffic conditions. #
Check the tire pressure (/ page 234) andthe tires.
0077 Please Correct Tire Pres-
sure *T
he pressure in at least one tire is too low or the pressures of the
individual tires deviate too much from each other. #
Check the tire pressure, and add air if necessar y. #
When the tire pressure has been set cor rectl y,re-sta rt the tire
pressure monitor (/ page240).
Tire Pressure Monitor
Inoperative *T
he tire pressure monitor is malfunctioning. #
Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his message reminds you not tolea veyour key in theve hicle. #
Take theke y with you when youget out of theve hicle.
00AF Place the Key in the
Marked Space See Oper-
ator's Manual *K
eydetection is malfunctioning. #
Change theke y's position in theve hicle. #
Start theve hicle with theke y in the slot(/ page104).
00AF *T
hekey is not de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit chthe engine off:
R You can no lon gerst art the engine. Display messages and
warning and indicator lamps 291

Display messages
Possible causes/consequences and 0050 0050Solutions
Key Not Detected (red
display message) R
You cannot lock theve hicle centra lly. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toastro ngradio
signal source, proceed as follo ws: #
Stop theve hicle immediately, paying attention toroad and traf‐
fi c conditions. #
Place theke y in the slot forst arting with theke y (/ page104).
00AF Key No t Detected (white
display message) *T
hekey is cur rently not de tected. #
Change theke y's position in theve hicle. #
Ifth eke y is still not de tected, start the engine with theke y in
th e slot(/ page104).
00AF
Replace Key Ba ttery*T
hekey's bat tery isflat. #
Change the battery (/ page 42).
00AF
Obtain a New Key *T
hekey must be replaced. #
Visit a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *W
asher fluid le vel in washer reser voir has fallen below the minimum. #
Top up washer fluid (/ page 208). *A
t least one door is open. #
Close all the doors. *T
he hood is open. &
WARNING Risk of accident if the engine hood is unlatched
while driving
An unloc ked engine hood may open up when theve hicle is in
motion and block your vie w. #
Never unlatch the engine hood while driving. #
Before every trip, ensure that the engine hood is latched. #
Stop in a safe location immediately. #
Close the hood. 292
Display messages and warning and indicator lamps