2019 MERCEDES-BENZ SPRINTER heating

Switching auxiliary heating on and off
#
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button.
Switching on the specified temperature #
Swit chon the ignition. #
Toswitch on: pressthe003B button. #
Toswitch off: pressthe003B button. #
Set thete mp erature using the0082 button. #
Press the 003B button.
The red or blue indicator lamp on the003B
button goes on or off.
Colors of the indicator lamp:
R Blue: auxiliary ventilation has been switched
on.
R Red:auxilia ryheating has been switched on.
R Yello w: departure time has been pre-selec‐
te d.
Au xilia ryheating or ventilation switches off af ter
a maximum of 50 minutes.
Swit ching heater boos ter mode on and off #
Toswitch on: start the engine. #
Press the 003B button. #
Toswitch off: pressthe003B button.
Heater boos ter mode will be switched on at
an outside temp erature of less than 32 °F
(0 °C) when necessar y.
% Heater boo
ster mode is available only for
ve hicles with hot-water auxiliary heatings.Ad
justing the hot-water auxiliary hea ter with
the on-board co mputer
Re quirements:
R The fuel tank is filled abo vethere ser vefuel
le ve l.
R The ignition is switched on.
On-board computer: 4 Settings 5
Heating
Setting the switch-on time #
Select Settings. #
Select the desired departure time.
Ac tivating the departure time #
Activate the departure time byticking the
box.
% Ensure
that A, B and C ea chcor respond to a
programmed departure time.
% The programmed time
remains set only until
th e next time the engine is star ted.
Selecting prog rammed time #
Set therequ ired programmed time A,B or C.
% The
requ ired prog rammed time A,B or C will
appear only if the box toactivate the depar‐
ture time is tic ked. #
Select there qu ired prog rammed time by
swiping left or right, e.g. A,B or C.
Problems with hot water auxiliary heating Problem
Possible causes/consequences and 0050 0050Solutions
FA IL00A3 Signal transmission between transmitter and
vehicle is malfunctioning. #
Change your position in relation totheve hicle, moving closer if nec‐
essar y.
FA IL Thestar ter battery is not suf ficiently charge d. #
Charge thest ar ter batter y.
The fuel tank is not filled up tothere ser veleve l. #
Refuel at the nearest gasst ation.
FA IL0099 Au
xilia ryheating is malfunctioning. #
Have the auxiliary heating checked at a qualified specialist work‐
shop. Climate
control 101

&
WARNING Risk of accident when switch‐
ing off the ignition when driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable. This may af fect the po werst eering
sy stem and the brake forc e boosting, for
ex ample.
Yo u will then need touse considerably more
fo rc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk of fata l injuries due to
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and can lead topoisoning. #
Never lea vethe engine running in an
enclosed space wi thout suf ficient venti‐
lation. &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case if theve hicle getsst uck
in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the windward side of
th eve hicle toensure an adequate sup‐
ply of fresh air. &
WARNING Risk of accident and inju ry
due tobeing under the influence of alco‐
hol and drugs while driving
Driving when under the influence of alcohol
and/or drugs is an extreme lydangerous com‐
bination. Even small quantities of alcohol or
drugs may af fect your reflexe s, perception
and judgment.
The probability of a serious or evenfa ta l acci‐
dent greatly inc reases if you drive when
under the influence of alcohol or drugs. #
Do not drink alcohol or take drugs while
driving, and do not allow an yone todrive who has been drinking alcohol or
taking
drugs. &
WARNING Risk of accident and injury
from ope rating mobile communications
equipment
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the traf fic situation. This could also
cause youto lose control of theve hicle.
The probability of a serious or evenfa ta l acci‐
dent inc reases greatly if you operate mobile
communication equipment when driving. #
Only operate mobile communication
equipment when theve hicle is station‐
ar y. Fo
ryo ur ow n sa fety, al ways obser vethefo llowing
points when operating mobile communications
equipmen t:
R Obser vethe legal requ irements forth e coun‐
try in which you are driving.
R While driving, on lyoperate mobile communi‐
cations equipment when the tra ffic conditions
permit it. You may otherwise be distracted
from the traf fic conditions and cause an acci‐
dent, inju ring yourself and others. &
WARNING Risk of accident due toove r‐
heated brake sy stem
If yo ure st your foot on the brake pedal during
while driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not press the brake pedal and accel‐
erator pedal simultaneously while driv‐
ing. On long and
steep downhill gradients, you should
ch ange down toa lo werge ar in good time. Take
particular no teofthis when driving a laden vehi‐
cle. By doing so, you will make use of the
engine's braking ef fect. This relie vesth e load on
th e brake sy stem and pr events the brakes from
ove rheating and wearing tooqu ickl y. 106
Driving and pa rking

Information about transport
byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or requ ire special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from any
authorized Mercedes-Benz Center.
Note s on brakes &
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page117).
% Cha
nge the shift range in good time when
cruise control is acti vated. Obser vethe driv‐
ing tips (/ page105).
Yo uth ereby make use of the braking ef fect of the
engine and do not ha vetobrake as of tento main‐
tai nth e speed. This relie vesth e load on the
service brake and pr events the brakes from over‐
heating and wearing tooqu ickl y. Heavy and light loads &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. If
th e brakes ha vebeen subjected toa heavy
load, do not stop theve hicle immediately. Drive
on for a short while. The brakes cool down more
qu ickly in the air flow.
If th e brakes ha vebeen used only moderatel y,
yo u should occasionally test their ef fectiveness.
To do this, brake more firm lyfrom a higher speed
while paying attention tothe tra ffic conditions.
The brakes will grip better as a result.
We tro ad sur faces
If yo u ha vebeen driving for a long time in heavy
ra in without braking, there may be a dela yed
re sponse when youfirs t apply the brakes. This
may also occur af ter driving thro ugh a car wash
or deep water.Yo u must depress the brake pedal
more firm ly. Main tain a longer di stance tothe
ve hicle in front.
While paying attention tothe tra ffic conditions,
yo u should brake theve hicle firm ly af ter driving
on a wetro ad sur face or thro ugh a car wash. This
heats the brake discs so that they dry more
qu ickl y,which pr otects them against cor rosion.
Limited braking ef fect on salt-trea tedro ads:
R a layer of salt on the brake discs or brakepads
can increase braking dis tances conside rably,
or braking may happen on only one side
R maintain an especially lar gesafe dis tance to
th eve hicle in front
To remo vethe la yer of salt:
R apply the brakes from time totime, paying
attention totraf fic conditions
R carefully dep ress the brake pedal at the end
of a journey and af terth est art of a new jour‐
ney
Checking the brakepad thickness
In addition tomonitoring using the brakepad wear
sensor, regular lymonitor and check all of the 108
Driving and pa rking

Ru
les for off-road driving
Alw ays be aware of the ground clearance of the
ve hicle and avoid obs tacles such as deep tire
ru ts.
Obs tacles can damage thefo llowing parts of the
ve hicle, forex ample:
R Suspension
R Driv etra in
R Fuel and supply tanks
The refore , alw ays drive slowly when off-road. If
yo u must drive over obs tacles, ha vethe co-driver
instruct you.
% Mercedes-Benz
recommends that you addi‐
tionally car rya sho vel and a reco very rope
with a shackle in theve hicle.
R Make sure that loads and items of luggage
are securely stored or lashed down
(/ page 72).
R Before driving off-road, stop theve hicle and
engage a low gear.
R Vehicles with DSR: activate DSR when you
are driving downhill (/ page120).
R All-wheel drive vehicles: activate the all-
wheel drive (/ page119) and, if necessa ry,
activate theLO W RANGE transmission ratio
(/ page 119).
R Ifth e sur face requ ires, temp orarily deactivate
ASR when pulling away ( /page 119).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smo othly. Wa lking pace is
necessary in many situations.
R Avoid spinning the driven wheels.
R Always ensure that the wheels remain in con‐
ta ct wi th the ground.
R Exercise the utmost caution when driving
across unfamiliar, unpredictable terrain. As a
precaution, getout of theve hicle totake a
look at thero ute tobe take nfirs t.
R Look out for obs tacles (e.g. rocks, holes, tree
st umps and tire ruts).
R Avoid edges where the sur face could crumble
or break away.
Ru les forfo rd ing off-road (all-wheel drive
ve hicles)
R Obser vethe saf ety no tes and general no tes
on driving off-road. R
Check the dep thand characteristics of the
body of water before ford ing. The water must
not be deeper than 23.6 in (60 cm).
R The climate control sy stem is switched off
(/ page 95).
R The auxiliary heating is switched off
(/ page 100).
R Swit chon all-wheel drive (/ page118) and
engage it on vehicles with theLO W RANGE
transmission ratio (/ page 119).
R Restrict the shift range to1or 2.
R Avoid high engine speeds.
R Drive slowly and smoo thly at no more than a
wa lking pace.
R Ensure that no bow wavefo rm s while driving.
R Afterfo rd ing, dry the brakes.
Af ter driving thro ugh a body of water deeper than
19 .7 in (50 cm), make su retocheck all vehicle
fl uids for any signs of penetration bywate r.
Checklist af ter driving off-road
If yo ufind damage totheve hicle af ter off-road
driving, ha vetheve hicle checked at a qualified
specialist workshop immediatel y.
Driving overro ugh terrain places greater
demands on your vehicle than normal road opera‐
tion. Check your vehicle af ter driving on rough
te rrain. This allo wsyouto detect damage
prom ptly and reduce therisk of an accident for
yo urself and other road users. Clean your vehicle
th oroughly before driving on public roads.
Obse rveth efo llowing points af ter driving off-
ro ad, on con stru ction sites and before driving on
public roads:
R Vehicles with DSR: deactivate DSR
(/ page 120).
R All-wheel drive vehicles: deactivate the all-
wheel drive (/ page119).
R Activate ASR (/ page 119).
R Clean theex terior lighting, particular lythe
headlamp s andtail lamps, and check them
fo r dama ge.
R Clean the front and rear license plates.
R Clean the windshield, windo wsand outside
mir rors.
R Clean thesteps, entra nces and grab handles.
This increases the saf ety of your foot ing.
R Clean the wheels and tires, wheel wells and
th e underbody of theve hicle with a water jet. 11 2
Driving and pa rking

Problems with
the electronic le vel control Problem
Possible causes/consequences and 0050 0050Solutions
Yo u cannot raise or lo wer
th eve hicle le vel when
st ationar y. The compressor is in danger of
overheating. Af terre peatedly raising and
lo we ring theve hicle, electronic le vel control (play pr otection) is deactiva‐
te d. #
Tryto set theve hicle le vel manually again af ter appro ximately
one minute.
Electri c level control has been deactivated due tounde rvoltage. The bat‐
te ry may not be charging.
Handling and ride comfort may suf fer. #
Start the engine. #
Consult a qualified specialist workshop as soon as possible. Re
fueling Re
fueling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, open flames, smoking and creation
of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fueling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
con tact wi thskin, eyes or clo thing. #
Do not inhale fuel vapor. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fueling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. &
WARNING Risk offire or explosion from
electros tatic charge
Electros tatic charge can crea tespar ksand
th ereby ignite fuel vapors. #
Before opening the fuel filler cap or tak‐
ing hold of the pump nozzle, touch the
me tallic body of theve hicle.
This dischar ges any electros tatic charge
th at may ha vebuilt up. #
Do not get into theve hicle again during
th ere fueling process.
Otherwise, electros tatic charge could
build up again. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with gasoline, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component pa rts
in theex haust sy stem may overheat without
wa rning. #
Neverre fuel using gasoline. #
Never mix gasoline with diesel fuel. Driving and parking
12 5

*
NO
TEDo not use diesel torefuel vehicles
with a gasoline engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDo not use gasoline torefuel vehi‐
cles with a diesel engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks. #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle. #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEDama getopainted sur faces due to
fuel #
Do not spill any fuel on painted sur fa‐
ces. +
ENVI
RONMENTAL NOTEEnvironmental
damage due toimproper handling of fuel If fuels are handled improperly,
they pose a
danger topersons and the environment. #
Do not allow fuels torun into the sew‐
age sy stem, the sur face wate rs,the
ground water or into the ground. Re
quirements:
R The vehicle is unloc ked.
R The auxiliary heating is deactivated.
R The ignition is switched off
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fueling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 263). 1
Fuelfiller flap
2 Fuelfiller cap
% The fuel
filler flap is beside the front left-hand
door when vie wed in the direction of tr avel.
The position of the fuel filler cap 00D4is also
shown in the Instrument Displa y.The ar row
on thefilling pump specifies the side of the
ve hicle. #
Open fuel filler flap 1. #
Turn fuel filler cap 2coun ter-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel vapors
from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. #
Replace fuel filler cap 2and turn it clock‐
wise.
Yo u will hear a click when the fuel filler cap is
closed full y. #
Open the front left-hand door. #
Close fuel filler flap 1. 12 6
Driving and pa rking

R
Diluting DEF #
Only use DEF in acco rdance with ISO
22 241. #
Do not mix additives. #
Do not dilu teDEF. *
NO
TEDama geand malfunctions caused
by impurities in DEF Impurities in DEF
result in thefo llowing:
R Higher emission values
R Damage tothe catalytic con verter
R Engine damage
R Malfunctions in the DEF exhaust gas
af te rtre atment sy stem #
Avoid impurities in DEF. *
NO
TEDEF residue cr ystallizes af ter
some time. Remo veDEF residue. #
Immediately rinse su rfaces that come in
con tact wi thDEF when filling with
wate r. #
DEF can also be remo ved with a damp
clo thand cold water. #
If DEF has already cr ystallized, clean
using a spon geand cold water. DEF is a li
quid urea solution used forex haust gas
af te rtre atment of diesel engines. In order forthe
ex haust gas af tertre atment tofunction properly,
only use DEF in accordance with ISO 222 41 .
DEF has thefo llowing properties:
R non-t oxic
R colorless and odorless
R non-flammable
DEF availability:
R you can ha veDEF added byfast service at a
qu alified specialist workshop, e.g. an author‐
ized Mercedes-Benz Center.
R DEF is available at numerous gasst ations via
DEF filling pumps.
R alternatively, DEF is available at qualified spe‐
cialist workshops, e.g. an authorized
Mercedes-Benz Center, and at numerous gas
st ations as a DEF refill canis ter or DEF refill
bottle. %
DEF freezes at a
temp erature of appr ox‐
imately 12.2 °F (-11 °C). The vehicle is equip‐
ped with a DEF preheating sy stem at thefa c‐
to ry. This means that winter operation is also
ensured forte mp eratures below 12.2 °F
(-11 °C). If you add DEF at temp eratures
below 12.2 °F (-11 °C), the DEF le vel in the
instrument clus ter may not be displa yed cor‐
re ctly. If the DEF is frozen, drive for at least
20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is
cor rectly displa yed. In extreme winter condi‐
tions, the time needed todetect theto p-up
amount may be considerably longer. Park the
ve hicle in a warm garage tospeed up this
process.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip.
Calling up the DEF range and DEF le velga uge
On-board computer:
4 Service #
Select DEFand confirm.
The DEF fill le vel and the DEF range appear. Instrument Display wi
thcolor display
1 DEF range
2 DEF fill le vel Instrument Display with black
and white dis‐
play
1 DEF fill le vel
2 DEF range 12 8
Driving and pa rking

Displ
ayinthe Instrument Display (color display)
1 Cruise cont rol is selec ted
2 Set speed gr ay: speed is stored, cruise con‐
trol is deactivated
3 Set speed green: speed is stored, cruise con‐
trol is activated
Sy stem limitations
Cruise control may be unable tomaintain the
st ored speed on uphill gradients. The stored
speed is resumed when the gradient evens out.
On long and steep downhill gradients, you should
ch ange down toa lo werge ar in good time. Take
particular no teofthis when driving a laden vehi‐
cle. By doing so, you will make use of the
engine's braking ef fect. This relie vesth e load on
th e brake sy stem and pr events the brakes from
ove rheating and wearing tooqu ickl y.
Do not use cruise control in thefo llowing situa‐
tions:
R In traf fic situations whe refrequent speed
ch anges are requ ired, e.g. in heavy traf fic or
on winding roads.
R On slippe ryroads. Accele rating can cause the
drive wheels tolose traction and theve hicle
could then skid.
R Ifyo u are driving when visibility is poor.
Operating cruise cont rol&
WARNING Risk of accident due tostored
speed
If yo u call up thestored speed and this is
lo we rth an your cur rent speed, theve hicle
decelerates. #
Take into account the tra ffic situation
before calling up thestored speed. Re
quirements:
R ESP ®
is activated, but may not inter vene.
R The driving speed is at least 15mph
(20 km/h). #
Toactivate cruise control: pushrock er
switch 1up. #
Remo veyour foot from the accelerator pedal.
The cur rent speed is then sa ved and main‐
ta ined bytheve hicle. #
Push rocker switch 1up. #
Toincrease/reduce speed: pushrock er
switch 2up or down.
The stored speed is increased or reduced by
1 mp h (1 km/h).
or #
Press rocker switch 2up or down and hold.
The stored speed is increased or reduced in
1 mp h (1 km/h) increments.
or #
Push rocker switch 2beyond the pressure
point.
The stored speed is increased or reduced by
5 mp h (10 km/h).
or #
Push rocker switch 2beyond the pressure
point and hold.
The stored speed is increased or reduced in
5 mp h (10 km/h) increments.
or #
Accele rate theve hicle tothe desired speed. #
Push rocker switch 2up.
If cruise cont rol is activated and Traf fic Sign
Assi sthas de tected a speed restriction sign wi th
a maximum permissible speed and this appears
in the instrument display: #
Toadopt the de tected speed: pushrocker
switch 3up.
The maximum permissible speed shown by
th e traf fic sign is stored and theve hicle main‐
ta ins this speed. 14 2
Driving and pa rking