2019 MERCEDES-BENZ SPRINTER towing

*
NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
Yo
u can also secure theto wing device tothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing with a tow rope There is a
risk of an accident if you do not
obse rve saf ety and pr otective measures when
to wing using a tow rope.
Obser vethefo llowing points when towing
with a tow rope: #
Secure theto w rope on the same side
on bo thvehicles, if possible. #
Make sure theto w rope does not
exc eed the legally prescribed length. #
Mark theto w rope in the middle, e.g.
with a white clo th(30 x 30 cm). This
makes other road users aware that a
ve hicle is being towe d. #
Obser vethe brake lamps of theto wing
ve hicle while driving. Alw ays maintain a
dis tance that ensures theto w rope does
not sag. #
Do not use steel cables or chains to tow
yo ur vehicle. Otherwise, you could dam‐
age theve hicle. #
Deactivate automatic locking (/ page 45).#
Do not activate the HOLD function. #
Deactivate theto w- aw ay alarm (/ page57). #
Deacti vate Active Brake Assi st (/ page 141). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning. R
the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signifi‐
cantly more ef fort may be requ ired tosteer
and brake than is normally required. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexc essive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. To
wing a vehicle with the front or rear axle
ra ised *
NO
TEDama gewhen the ignition is
switched on If
yo u lea vethe ignition switched on when
to wing theve hicle with the front or rear axle
ra ised, ESP ®
actuation can damage the brake
sy stem. #
The ignition must be switched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of the propeller shafts When ins
talling the propeller shafts, they can
be damaged if you do not use new sc rews.
Alw ays use new scr ews when ins talling the
propeller shafts.
Only ha vethe propeller shafts ins talled or
re mo vedby qualified, skilled personnel. %
If
th e front axle is damaged, raise theve hicle
at the front axle and if there ar axle is dam‐
aged, raise theve hicle at there ar axle.
% Ve
hicles with automatic transmission
and rear wheel drive: ifth ere is a malfunc‐
tion, the automatic transmission may be
loc ked in position 005D.
If th e automatic transmission cann otbe shif‐
te dto position 005C, transport theve hicle
(/ page 227). A towing vehicle with lifting
equipment is requ ired forve hicle transport. 226
Breakdown assis tance

#
Obser vethe no tes on permissible towing
me thods (/ page 224). #
The propeller shafts tothe drive axles must
be remo ved if the maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. #
Switch off the ignition. Loading
theve hicle for transport #
Obser vethe no tes on towing away
( / page 225) (/ page 226). #
Connect theto w bar totheto wing eyeto load
th eve hicle. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th eeve nt of damage tothe electrics, the
automatic transmission may be loc ked in
position 005D.Toshift toposition 005C, provide
th e on-board electrical sy stem with po wer
( / page 219). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005D. #
Use the parking brake tosecure theve hicle
against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with all-wheel drive/vehicles with
automatic transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. *
NO
TEVehicle damage due toimproper
loading An all-wheel drive
vehicle may be damaged if
it is tilted, pushed or mo ved while being loa‐
ded using a hydraulic platform. #
When loading a vehicle with all-wheel
drive, theve hicle should only be mo ved
and positioned byits own po wer. #
The vehicle and the sur face it is posi‐
tioned on should no longer be mo ved
when theke y is remo ved or if the door
is open. To
wing eyesto rage location The
towing eye is located in theve hicle tool kit in
th e front-passen gerfo ot we ll (/ page 229). Installing/removing
theto wing eye Ins
talling and removing the front towing eye #
Toinstall the front towing eye: press the
to p of the co ver and remo vethe co ver. #
Screw intowing eye1clockwise tothestop
and tighten. #
Toremo vethe front towing eye: unsc rew
to wing eye1 counter-clockwise. #
Insert the co ver with theta bs at theto p and
push in at the bottom until the co ver engages. Breakdown assi
stance 227

Re
ar towing eye (vehicles with passenger vehicle
appr oval)
% Re
ar towing eye2 is permanently attached
to theve hicle.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting vehicle (eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to towstarting The automatic transmission may be damaged
in the process of tow starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow star ted. #
Do not tow start vehicles with automatic
transmission. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and injury
due toove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alwaysre place faulty fuses with speci‐
fi ed new fuses containing the cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedby Mercedes-Benz and which
ha ve the cor rect fuse rating. The electrical fuses in
your vehicle switch off
defective circuits. If a fuse blo ws, all the compo‐
nents on the circuit and their functions will cease
to operate.
Blown fuses must be replaced with fuses of an
equivalent specification, which you can de ter‐
mine bythe color and fuse rating. The fuse allo‐
cation chart and fur ther information on the elec‐
tric fuses and relays can be found in the "Fuse
allocation chart" supplement.
* NO
TEDama geor malfunctions caused by
moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box. If
th e new fuse which has been inser ted also
blo ws, ha vethe cause traced and rectified at a
qu alified specialist workshop.
Make sure of thefo llowing before replacing a
fuse:
R theve hicle is secured such that it does not
ro llaw ay
R all electrical consume rsare swit ched off 228
Breakdown assis tance

#
Check whe ther the wheel or valve has a
leak. #
Ifyo u are unable torectify the damage,
contact a qualified specialist workshop. Yo
u can find information on recommended tire
pressures forth eve hicle's factor y-ins talled tires
on thefo llowing labels:
R Tire and Loading In form ation placard on the
B‑pillar of your vehicle (/ page240).
R Tire pressure table on the inside of the fuel
fi ller flap .
Obse rveth e maximum tire pressure
(/ page 245).
Use a sui table tire pressure gauge tocheck the
tire pressure. The ou ter appearance of a tire does
not permit any reliable conclusion about the tire
pressure.
+ ENVIRONMEN
TALNO TEEnvironmental
damage due toinsuf ficient or excessive
tire pressure No
tethat insuf ficient or excessive tire pres‐
sure shor tens the service life of the tires. #
Forth is reason, check the tire pressure
re gularly; at least every14 days. Ve
hicles with a tire pressure monitor: you can
also check the tire pressure using the on-board
computer.
Only cor rect tire pressure when the tires are
cold. Conditions for cold tires:
R The vehicle has been par ked with the tires out
of direct sunlight for at least thre e hours.
R The vehicle has tr aveled less than 1 mile
(1.6 km).
A rise in the tire temp erature of 18°F (10 °C)
increases the tire pressure byappr ox.10 kPa
(0.1 bar/1.5 psi). Take this into account when
ch ecking the tire pressure of warm tires.
The tire pressure recommended for increased
load/speed in the tire pressure table may af fect
th eride comfort. &
WARNING Risk of accident due to
unsuitable accesso ries on tire valve
If yo u mount unsuitable accesso ries onto tire
va lves, the tire valves may be overloaded and malfunction, which can cause a loss of tire
pressure. Af term arke t tire pressure moni tor‐
ing sy stems will cause the tire valve toremain
open, depending on the design. This can also
re sult in a loss of tire pressure. #
Only scr ewstandard valve caps or valve
caps specifically appr ovedby Mercedes-
Benz foryo ur vehicle onto the tire valve. Note
s ontowing a trailer
The applicable tire pressures forth e tires of the
re ar axle is alw aysth ere commended tire pres‐
sure for a full load. Ti
re pressure table The tire pressure
table can be found on the seat
base or on the B‑pillar on the driver's side.
% The data shown in
the images is example
data. The tire pressure
table sho ws there commended
tire pressu reforth e tires ins talled at thefa ctory
on this vehicle. The recommended tire pressures
are valid for cold tires and dif fere nt vehicle load
conditions.
If one or more tire sizes precede a tire pressure,
th e tire pressure information following is only
va lid forth ose tire sizes.
If th e preceding tire sizes are supplemented by
th e0091 symbol, the tire pressure information
fo llowing sho wsalternative tire pressures.
The load conditions "partially laden" and "fully
laden" are defined in theta ble forva rying
we ights.
Some tire pressure tables only show therim
diame ter ins tead of the comple tetire size, e.g.
R16. The rim diame ter is part of the tire size and
can be found on the side wall of the tire
(/ page 245). Wheels and tires
235

Re
trofitting a trailer hitch is only pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo u can obtain fur ther information on the trailer
hitch at a qualified specialist workshop.
Mercedes-Benz recommends that you ha ve a
trailer hitch retrofitted at an au thorized
Mercedes-Benz Center.
Only use a trailer hitch which has been tested
and specially appr oved byMercedes-Benz for
yo ur vehicle.
Use only a ball neck that has been appr ovedfor
yo ur vehicle and foryo ur Sprinter trailer hit ch.
No tes on the permissible dimensions of the ball
neck can also be found on the identification plate
of the trailer hitch.
The maximum permissible towing capacity for
traile rswithout a separate braking sy stem is
1, 653 lbs (750 kg). Tr
ailer loads The permissible
weights and loads which must
not be exceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of the trailer hitch,
trailer and vehicle
The values appr ovedby the manufacturer can be
fo und in thefo llowing table. If theva lues dif fer,
th e lo west value applies. Use a calibrated weigh‐
ing machine tocheck thewe ight restrictions ha ve
been complied with before youstart your journe y.
Maximum permissible weights and loads
Ve hicle type, gross vehicle weight and curb weight Ve
hicle model Perm issible gross vehicle
we ight GVWR Pe
rm issible curb weight 1)
15 00 8550 lbs (3.878t)
7400 lbs (3.357 t) 2)
9050 lbs (4. 105 t)
7400 lbs (3.357 t) 2)
94 80 lbs (4.300 t) 7000 lbs (3.175 t)
2500 8550 lbs (3.878t) 7400 lbs (3.357 t)
9050 lbs (4. 105 t) 7400 lbs (3.357 t)
94 80 lbs (4.300 t) 7400 lbs (3.357 t)
3500 9900 lbs (4.490 t) (For Canada
only) 74
00 lbs (3.357 t) 2)
9990 lbs (4.531 t) (For USA
only) 74
00 lbs (3.357 t) 2)
3500 XD 11030 lbs (5.003 t) 10470 lbs (4.749 t)
4500 12125 lbs (5.500 t) 9375 lbs (4.252 t) 1)
Maximum permissible curb weight of a road‐
wo rthy vehicle without driver or occupants,
including all fluids and their tanks when filled up
to 100%. 2)
In conjunction with code S20, the maximum
permissible curb weight of theve hicle is 6725 lbs
(3.050 t). 272
Tech nical da ta

Setting options ...................................
14
Overhead control panel Adjusting the interior lighting .............82
Overview ............................................ 10P
Pa int (cleaning instructions) ................211
Pa int code ............................................ .261
Pa rk position
Engaging ........................................... 11 6
Engaging au tomatically .................... .116
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............14 5
Ac tivating ......................................... 14 6
Ad justing warning tones ................... 14 6
Drive AwayAssi st............................. 154
Fu nction ........................................... 14 5
Switching off .................................... 14 6
Sy stem limitations ............................1 45
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........13 6
Pa rking light .......................................... .79
Pa rtition sliding door
Fr om the cargo compartment .............51
Fr om the driver's compartment ..........51
Pe rm issible gross mass ...................... .261
Pe rm issible towing me thods .............. .224
Pe ts in the vehicle .................................. 40
Phone book see Contacts
Placing a load on the wheel ar ch........ 201
Pla stic trim (care) ................................ .214
Po we r supp ly
Battery main switch .......................... 11 4
Switching on (s tart/s top button) ...... 103
Po we rwa sher (care) ............................2 10
Po we r windo ws
see Side window Q
QR code (rescue card) ...........................24
Qualified specialist workshop .............. 23 R
Ra ck systems (information) ................19 8
Ra dar senso rs....................................... 13 6
Ra dio
Ac tivating/deactivating radio text .... 194
Calling up thest ation list .................. 19 3
Del eting channels ............................ .193
Direct frequency entry ..................... .193
Displ aying information ...................... 194
Displ aying radio text ......................... 194
Editing station presets ...................... 19 3
Menu (on-board computer) ............... 16 8
Moving stations ................................ 19 3
Overview .......................................... 19 2
Sea rching forst ations ...................... 19 3
Setting a channel .............................. 19 3
Setting thewa veband .......................1 93
Showing accident reports .................1 94
St oring radio stations ...................... .193
Switching on ..................................... 19 2
Switching the HD radio function
on/off .............................................. 19 3
Ra dio connection
Ke y .................................................... .41
Re alwo od (care) .................................. .214
Re ar
Motion de tector .................................. 83
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .154
Re ar fog light .......................................... 79
Re ar view camera ................................. 147
Care .................................................. 212
Fu nction ........................................... 147
Switching au tomatic operation
on/off (360° Camera) ...................... 151
Re ar window wiper
Re placing ...........................................90
Switching on/off ................................ 89
Re ar-co mpartment heating ................... 96
Re ar-end doors
Opening and closing (from inside) ...... 51
Opening and closing (from outside) ....50
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ................................................ 271
Re fueling
Displaying the DEF fill le vel .............. .128
Displ aying the DEF range .................. 12 8 Index
319