2019 MERCEDES-BENZ SPRINTER tow bar

Callin
gupt heDigita lOperating Instructions
Multimedia sy stem:
4 Info5
Operator's Manual 5
Õ The Digital Operating Instruction
sdescribes the
function and operation of:
R The vehicle
R The multimedia sy stem #
Select one of thef ollowing menu items in the
Digital Ope rating Instructions:
R Search:h erey ou can use keywords toquickly
locat eanswer stoquestions concerning vehi‐
cle operation.
R Quick start:t hefirs ts teps towa rdss etting up
yo ur driver' sseat can be found here.
R Tips :provide syou wit hinformation on spe‐
cific everyda ys ituation sfor your vehicle.
R Bookmarks:y ou can access your sa vedp er‐
sonal bookmar kshere.
R Language:y ou can setthe languag efor the
Digital Ope rating Instructions here. 1
Back
2 Addb ookmar ks
3 Picture
4 Content area
5 Menu
Some section softhe Digital Operating Instruc‐
tions, e.g. warnings ,can be expanded and col‐
lapsed. Ad
ditional options forc alling up the Digital
Ope ratin gInstructions
Deep link: pressingand holdin gdownane ntry in
th et ab bar of them ultimedia sy stem opens the
cor responding content in theD igital Operating
Instructions. Vo
ice Control Sy stem: callin gupv iathev oice
control sy stem
The Digital Operating Instruction saredeactivated
fo rs afet yr easons while driving.
% The Operating Instructions can also be
found
in theM ercedes-Benz Guides app in all com‐
mon app stores. 18
Digital Operator' sManual

1
Seatbackres tinclination
2 Seat height
3 Seat cushio ninclination
4 Seat fore -and-af tadjustment #
Save thes ettings wit hthe memor yfunction
(/ page65). Setting 4-w
aylumbar support 1
Higher
2 Weaker
3 Lower
4 Stronger #
Use buttons 1to4 toadjus tthe backrest
cur vatur eindividual lyto yo ur spine. Operating
them emor yfunction &
WARNING Risk of an accident if the
memor yfunction is used whil edriving
If yo uu sethem emor yfunction on thed riv‐
er's side while driving, youc oul dlose control
of thev ehicle as aresult of thea djustments
being made. #
Onlyusethem emor yfunction on the
driver's side when thev ehicle is station‐
ar y. &
WARNING Risk of entrapment whe nset‐
ting thes eat wit hthe memor yfunction
When them emor yfunction adjusts thes eat,
yo ua nd other vehicle occupants –particu‐
lar lych ildren –could becom etrapped. #
During thea djustmen tprocess of the
memor yfunction, mak esuret hat no
one has an ybody parts in thes weep of
th es eat. #
If somebody becomes trapped, immedi‐
atelyrelease them emor yfunction posi‐
tion button.
The adjustmen tprocess is stopped. &
WARNING Risk of entrapment if the
memor yfunction is activated bychildren
Children could becom etrapped if they acti‐
va te them emor yfunction, particularly when
unattended. #
Neverlea ve children unat tende dint he
ve hicle. #
When leaving thev ehicle, alw ayst ake
th ek eywit hyou and loc kthe vehicle. The memor
yfunction can be used when thei gni‐
tion is switched off.
St oring seat settings
Seat settings foruptot hree people can be stored
and called up using them emor yfunction. Yo u
can adjus tthe seat and theb ackrest. Seats and
stowage 65

If
yo udon otconnec tthe trailer tothet ow ing
ve hicle cor rectl y,thet railer ma ybecome
de tach ed. Onceith as been connected and is
ro adwor thy, thet railer mus tbeinah orizontal
position behind thet ow ing vehicle.
No tethef ollowing rega rding thet ongue weight:
R Mak efull use of them aximum tongu eweight,
wher epossible
R Do no texceed or fall belo wthe permitted
to ngu eweight
Do no texceed thef ollowing values:
R Perm itted braked or unbraked towing capa‐
city
The maximum permissible towing capacity for
traile rswithout aseparat ebrakin gsystemis
1, 653 lbs (750 kg).
R Perm issible rear axle load of thet ow ing vehi‐
cle
R Perm issible gross mass of thet ow ing vehicle
R Perm issible gross mass of thet railer
R Perm issible gross towing mass
R Maximum permissible speed of thet railer
The releva nt pe rmitted values, whic hmustn otbe
exc eeded, can be found in thef ollowing places:
R Inyour vehicle documents
R Onthei dentification plat eofthe trailer hitch
R Onthet railer's identification plate
R Onthev ehicle identification plate
If th er ea rediscrepancies between thev alues, the
lo we stone shall appl y.
Befor edriving off, ensu rethef ollowing:
R The tir epressur eont herear axle of thet ow‐
ing vehicle has been se tfor them aximum
load.
R The headlamps ha vebeen se tcorrectly.
Va lues appr ovedbyt he manufacturer can be
fo und on thei dentification plates and in thes ec‐
tion fort he towing vehicle (/ page297).
Yo ur vehicle will act dif fere ntl yw ithat railer rela‐
tiv etow ithout atrailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability. R
The vehicle/trailer combination will ha vean
inc reased brakin gdista nce.
R The vehicle/trailer combination will be more
susceptible tocrosswind gu sts.
R The vehicle/trailer combination will require
mor esensitiv esteering.
R The vehicle/trailer combination will ha ve a
lar gerturning radius.
This ma yimp air thev ehicle's driving characteris‐
tics.
When drivin gwithav ehicle/trailer combination,
alw aysa dap tyour speed tothec urrent road and
we ather conditions. Driv ecarefull y.Ke ep asuffi‐
cient saf edista nce.
Co mp ly wi th th emaximum speed of 49 mph
(80 km/h) or 62 mph(100k m/h), eveninc oun‐
trie sinw hich highe rspeed sareperm itted for
ve hicle/trailer combinations.
Comply wit hthe legally prescribed maximum
speed forv ehicle/trailer combination sinforce in
th ec ount ry,s tate or Canadian pr ovinc einq ues‐
tion. Befor edriving, consult thet railer's vehicle
documents tosee them aximum permissible
speed fory our trailer.
At tach onl yana pprove dtrailer hitc htoyourvehi‐
cle. Use onl yaball nec kthat has been appr oved
fo ry our vehicle. Further information about availa‐
bilit yand ins tallation of thet railer electrical sys‐
te misa vailable from an yqualified specialist
wo rkshop.
The trailer hitc hisone of them ostimp ortant
ve hicle parts forr oad saf ety. Compl ywitht he
instructions on operating, maintaining and servic‐
ing in them anufacturer's operating instructions.
% Yo
ur vehicle's bumper sarenots uitable for
ins talling de tach able trailer towh itch es.
Do no tattac hanyrented traile rtow hitches or
an yo ther de tach able trailer towh itch es tothe
bumpers.
% When using
atrailer ,remember that
PA RKTRONI Cisavailable onl ytoalimited
ex tent, if at all.
% The ball hea
dheight will chang edepending
on thev ehicle's load. In this case, use a
trailer wit haheight-adjus table dr awbar.
Driving no tes
The maximum permissible speed forv ehicle/
trailer combination sdepends on thet ype of
trailer .Befor edriving, consult thet railer's vehicle Driving and parking
161

documents
tosee them aximum permissible
speed fory our trailer.
Yo ur vehicle will act dif fere ntly wi thatrailer rela‐
tiv etow ithout atrailer ,and will consume more
fuel. In thec ase of along and steep descent, you
mus tselect shif trange 3,2or 1in good time.
% This also applies if
thec ruise cont rolis
switched on.
Yo uw illthereb ymakeu se of thee ngine' sbraking
ef fect and will no thave tobrak easo ften tocon‐
trol thes peed. This will take some of thes train
of ft he brak esystema nd pr event theb rake sf rom
ove rheating and wearing tooq uickl y.Ifyo un eed
additional braking, depress theb rake pedal inter‐
mittently rath er than continuousl y.
Drivin gtips
If th et railer sw ays, remember thef ollowing
points:
R Do no taccelerat eunder an ycircums tances.
R Do no tcounter steer.
R If necessar y,appl ythe brakes.
% Yo
uc an pr eventthet railer from sw aying and
rock ingbyretrofitting stabilizer bar sortrailer
st abilit yprograms. Youc an obtain fur ther
information from an authorized Mercedes-
Benz Center.
R Maintain alarge rd ista nce than when driving
without atrailer.
R Avoid braking abruptl y.If possible, brak egen‐
tl yf irst of al lsot hatthet railer closes up
behind your vehicle. Then, increase theb rak‐
ing forc er apidl y.
R The values given fors tart-o ff gradeability
re fertos ea level. When driving in moun tain‐
ous areas, no tethat engine output, and there‐
fo re start-of fgradeability ,will dec rease with
inc reasin galtitude. Coupling/uncoupling
atrailer Coupling
atrailer
* NO
TEDama getothev ehicle batter ydue
to full discharge Charging
thet railer batter yusing thep ower
supply of thet railer can damag ethe vehicle
batter y. #
Do no tuse thev ehicle's po wersupply
to charge thet railer batter y. #
Shif tthe selector le vertop osition 005D. #
Appl ythe vehicle's parking brake. #
Close all thed oors. #
Position thet railer on alevel sur face behind
th ev ehicle.
% The ball head height
changes depending on
th ev ehicle's load. In this case, use atrailer
wit hah eight-adjus table trailer dr awbar. #
Couple up thet railer. #
Establish all electrical and other connections
to thet railer. #
Remo veobject sordevices whic hpreve nt the
traile rfromr olling, e.g. wheel choc ks. #
Release thet railer's parking brake.
% The
vehicle harness has acable connection
to theb rake light indicator lamp.
Obser vethem aximum permissible trailer dimen‐
sions (widt hand length).
Mos tUSs tatesa nd all Canadian pr ovinces pre‐
scribe thef ollowing points, and youa reurge ntly
re commended tocomply wi th these:
R Safetyc hains between thet ow ing vehicle and
th et railer .The chains should be routed in a
criss-cross pat tern unde rthe trailer dr awbar.
The ym ustbec onnected tothet railer tow
hitc hand no ttothe bumper or tothev ehicle
axle.
Lea vesuf ficient sla ckinthec hains. This
allo wsfore vens harp cornering.
R Aseparat ebrake system is requ ired forc er‐
ta in trailers.
R Asafet yf eatur eisrequired forb rake dt railers.
De term ine thes pecific requ irements acco rd‐
ing tother ele vant la ws.
If th et railer becomes de tach ed from thet ow‐
ing vehicle, thes afet yf eatur etrigger sthe
trailer brakes and can thus reduce thed anger.
Un coupling atrailer &
WARNING Risk of being crushed and
becoming trapped whe nuncoupling a
trailer
Whe nuncoupling atrail er wi than engaged
ine rtia-activated brake, your han dmay
become trapped between thev ehicle and the
traile rdrawbar. #
Do no tuncouple trailer swithan
engaged overrun brake. 16 2
Driving and pa rking

Pe
rm issible trailer loads and trailer dr awbar
nose weights We
ight information &
WARNING Risk of accident du eto
unbraked trailer wit hexcessivel yhigh
gross weight
If yo ut ow atrailer without aseparat efunc‐
tional brakin gsystema ndagross trailer
we ight (G TW)ofm oret han 1635 lbs (750 kg),
th en thev ehicle brak esystemm ayoverheat.
This increases theb raking dis tance and the
brak esystemm ayeve nfail. #
Alwaysu seatrailer wit haseparate
functional braking sy stem when towing
at railer wit hagross trailer weight
(G TW )ofm oret han 1635 lbs (750 kg). *
NO
TEDama getothed rive train, trans‐
mission or trailer towh itch due toexc ess
gross combination weight The permissible
grosscombination weight is
exc eeded.
The driv etrain, thet ransmission or thet railer
to wh itch ma ybed amaged. #
Compl ywitht he permissible gross com‐
bination weight. Fo
rv ehicles wit hapermissible gross vehicle
we ight of 11030 lbs (5003 kg),th ep ermissible
gross combination weight is less than thes um of
th ep ermissible gross vehicle weight plus thep er‐
missible trailer load. If either thev ehicle or the
traile risfully laden, thep ermitted gross vehicle
we ight or thep ermitted trailer load values are
re duced accordingly .Inthis case, youm ayonly
partially load thet railer or thev ehicle.
The gross trailer weight (G TW)isc alculated by
addin gthe weight of thet railer tothew eight of
th el oad and equipment. If thet railer is equipped
wit has eparat ebraking sy stem, then them axi‐
mum gross trailer weight is 500 0lbs (226 8kg) or
75 00 lbs (3402 kg).
Th em aximu mpermissible trailer dr awbar nose‐
we ight on theb all head is 500 lbs (22 7kg) or
75 0lbs (340 kg). Ho wever,th ea ctual trailer
dr aw bar nose weight mus tnotexc eed thev alue
given on thet railer towh itch or trailer identifica‐
tion plates. Wher ethe values dif fer, th el owest
va lue alw aysa pplies. The permissible gross
weight forv ehicle-trailer
combination s(GCWR)isc alculatedbyaddin gthe
gross weight of thet railer totheg ross vehicle
we ight including adrive r's weight of appr ox‐
imatel y150 lbs (68 kg). The maximum permissi‐
ble gross combination weight is vehicle-specific
and equipment-dependent .When driving wit ha
trailer ,you should no texceed them aximum per‐
mitted permissible gross weight forv ehicle-trailer
combination s(GCWR).
The permissible values, whic hmustn otbe exc ee‐
ded, can be found in your vehicle documents and
on thei dentification plates of thet railer tow
hitch, thet railer and thev ehicle. The values
appr ovedbyt he manufacturer can also be found
in the" Tech nical data" section. Wher ethe values
dif fer, th el owest value alw aysa pplies.
Loading thet railer
Use adrawbar nose weight that is as close as
possible tothem aximum permissible nose‐
we ight .Don otundershoo tthe minimum permis‐
sible nose weight .Otherwise, thet railer may
become de tach ed.
R Distribut ethe load over thev ehicle and the
traile rsoasn ot toexceed either them axi‐
mum permissible values fort he gross vehicle
we ight rating (GVWR )and gross traile rweight
(G TW ),th ep ermissible gross weight forv ehi‐
cle-trailer combination s(GCWR), nor them ax‐
imum permissible gross axle weight rating
(GAWR )and traile rdrawbar nose weight (TWR)
of your vehicle.
R Addthe rear axle load tothet railer dr awbar
nose weight of thet railer dr awbar on theb all
head (TWR). This will ensur ethat youdon ot
exc eed thep ermissible gross axle weight rat‐
ing (G AWR).
R Addthe vehicle load tothet railer dr awbar
nose weight of thet railer dr awbar on theb all
head (TWR). This will ensur ethat youdon ot
ex ceed thep ermissible gross vehicle weight
ra ting (GVWR).
Che cking thev ehicle and trailer weight
R Mak esuret hat thew eights of thet ow ing
ve hicle and thet railer comply wit hthe maxi‐
mum permissible values. Ha vethec ar/t railer
combination weighed on acalibrated weigh‐
ing machine. The car/trailer combination
comprises thet ow ing vehicle including driver,
passenger sand load as well as thel aden
trailer. 16 4
Driving and pa rking

*
NO
TEDama gedue toincor rect connec‐
tion #
Only connect thet ow ro pe or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page46). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e58). #
Deactivat eActiv eBrake Assi st (/ pag e142). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning. R
thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. %
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page289). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. 288
Breakdown assis tance

Android
Auto ......................................... 24 0
Connecting amobile phon e............. .240
Ending ............................................... 241
No te ................................................. 24 0
Overvie w.......................................... 24 0
Sound settings .................................. 241
Tr ans ferred vehicle dat a.................... 241
Android Auto™
Control usin gthe applicationb ut‐
to ns .................................................. 241
Animals Pets in thev ehicle ...............................41
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ 56
Anti- theftp rotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay™ .................................... 239
Connecting an iPhone ®
.................... 239
Control using thea pplication but‐
to ns .................................................. 24 0
Ending .............................................. 24 0
No tes. .............................................. 239
Overvie w.......................................... 239
Sound settings ................................. 239
Tr ans ferred vehicle dat a.................... 241
Asht rays
In thew indshield stowagec om‐
partment ............................................ 75
ASR (accele ratio ns kidc ontrol) .......... 13 8
Assistance graphic (on-boar dcom‐
puter) ..................................................... 16 9
ASS YSTP LUS ........................................ 264
Batter ydisconnectio nperiods .. ....... 264
Displaying thes ervice due dat e.......2 64
Fu nction/no tes. ............................... 264
Re gular maintenance work ............... 264
Specia lservice requirements .......... .264
ATA (Anti-Thef tAlarms ystem) .............. 57
Ac tivating/deactivating thei nterior
motion sensor .................................... 58
Fu nctio n............................................. 57
Interior motion sensor function .......... 58
St opping thea larm. ............................ 57
Switching thet ow -awa ya larm
on/of f............................................... .58To
w- aw ay alar mfunction .................... 57
At tachments .......................................... .20
AT TENTION ASSI ST....................... 152, 15 3
Fu nctio n........................................... 15 2
Setting .............................................. 15 3
Sy stem limitations ............................1 52
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ....................... .80
Au tomatic transmission
DIRECT SELEC Tleve r........................ 11 6
Engaging driv eposit ion. .................... 11 8
Engaging neutral ............................... 11 7
Engaging reve rseg ear ....................... 11 7
Kickdown .......................................... 11 9
Re stricting thes hiftrang e................. 11 8
Selecting pa rkposition .....................1 17
Tr ansmission position displa y........... 11 6
Tr ansmission position s..................... .116
Au xiliar yheating ..................................1 00
Fu nctio n........................................... 100
Axle load .............................................. .323 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 13 8
Battery Charging ........................................... 281
Charging avehicle batter y................2 81
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 286
Disconnecting thes tarter batter y.... 284
Jump -sta rting (vehicle )..................... .281
Ke y. .................................................... 43
No tes( vehicle) ................................. 280
Re moving or ins talling thes tarter
batter y............................................. 285
St arterb atter y................................. 283
Batter ymain switch
No tes. ............................................... 11 5
Switching thep owe rsupp lyon/of f... 11 5
Belt see Sea tbelt
Blind Spo tAssist .................................. 15 5
Ac tivating/deactivating .................... 15 6
Fu nctio n........................................... 15 5
Re ar Cross Traf ficA lert. ................... 15 6
Sy stem limitations ............................1 5537 0
Index