2019 MERCEDES-BENZ SLC lock

Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films withhard objects, e.g. rings or ice scrapers. Oth-erwise, you may scratch or damage the sur-faces and films.
!Do not park your vehicle for a long periodof time directly after cleaning, particularlyafter cleaning the wheel rim with wheelcleaner. Wheel cleaner can lead to theincreased corrosion of the brake discs andpads. Therefore, drive for a few minutesafter cleaning. By heating up the brakes, thebrake discs and pads dry. The vehicle canthen be parked for a long period of time.
Regular care of your vehicle is a condition forretaining the quality in the long term.
Use care products and cleaning agents recom-mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning
the paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is
restored.
!When DISTRONIC PLUS or the HOLD func-tion is activated, the vehicle brakes auto-matically in certain situations.
To avoid damage to the vehicle, deactivateDISTRONIC PLUS and the HOLD function inthe following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!It is preferable to use car washes withadjustable high-pressure pre-cleaning thatcorresponds to the specification for theCabriolet program. In car washes that usehigh water pressures, there is a risk that asmall amount of water may leak into thevehicle.
!Lock the car if you wash it in an automaticcar wash. Otherwise, the vehicle might bedamaged.
!Never clean your vehicle in a TouchlessAutomatic Car Wash as these use specialcleaning agents. These cleaning agents candamage the paintwork or plastic parts.
If you have your vehicle cleaned in a high-pressure automatic car wash, smallamounts of water may enter the vehicle.
!Make sure that the automatic transmissionis in positionNwhen washing your vehiclein a tow-through car wash. The vehicle couldbe damaged if the transmission is in anotherposition.
!Make sure that:
Rthe side windows and the roof are com-pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position0
The vehicle could otherwise be damaged.
You can clean the vehicle at an automatic carwash from the very start.
Preferably clean the vehicle at automatic carwashes that use textile washing elementswithout brushes. This prevents fine scratchesfrom forming on the paintwork and film.
If the vehicle is very dirty, pre-wash it beforecleaning it in an automatic car wash.
After using an automatic car wash, wipe offwax from the windshield and the wiper blades.This will prevent smears and reduce wipingnoises caused by residue on the windshield.
iVehicles with decorative film: select awash program without hot wax at the auto-matic car wash.
Washing by hand
In some countries, washing by hand is onlyallowed at specially equipped washing bays.Observe the legal requirements in each coun-try.
XDo not use hot water and do not wash thevehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a carshampoo approved by Mercedes-Benz.
246Care
Maintenance and care

teristics, e.g. winter tires. A TIREFIT kit may beobtained from a qualified specialist workshop.
Information on changing and mounting wheels(Ypage 288).
XStop the vehicle on solid, non-slippery andlevel ground, as far away as possible fromtraffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away(Ypage 134).
XIf possible, bring the front wheels into thestraight-ahead position.
XSwitch off the engine.
XVehicles without KEYLESS-GO:removethe SmartKey from the ignition lock.
XVehicles with KEYLESS-GO:open the driv-er's door.The vehicle electronics are now in positionZ. This is the same as the SmartKey havingbeen removed.
XVehicles with KEYLESS-GO:remove theStart/Stop button from the ignition lock(Ypage 118).
XMake sure that the passengers are notendangered as they do so. Make sure thatno one is near the danger area while awheel is being changed. Anyone who is notdirectly assisting in the wheel changeshould, for example, stand behind the bar-rier.
XGet out of the vehicle. Pay attention to traf-fic conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flatcharacteristics), you can continue to drive yourvehicle even if there is a total loss of pressurein one or more tires. The affected tire must notshow any clearly visible damage.
You can recognize an MOExtended tire by theMOExtended marking which appears on thesidewall of the tire. You will find this markingnext to the tire size designation, the load-bear-ing capacity and the speed index(Ypage 283).
MOExtended tires may only be used in con-junction with an active tire pressure loss warn-ing system or with an active tire pressure mon-itor.
If a pressure loss warning messageappears in the multifunction display:
Robserve the instructions in the display mes-sages (Ypage 201)
Rcheck the tire for damage
Rif driving on, observe the following notes
The driving distance possible in run-flat modeis approximately 50 miles (80 kilometers)when the vehicle is partially laden and approx-imately 19 miles (30 kilometers) when thevehicle is fully laden.
In addition to the vehicle load, the driving dis-tance possible depends upon:
RVehicle speed
RRoad condition
ROutside temperature
The driving distance possible in run-flat modemay be reduced by extreme driving conditionsor maneuvers, or it can be increased through amoderate style of driving.
The driving distance possible in run-flat modeis counted from the moment the tire pressureloss warning appears in the multifunction dis-play.
You must not exceed a maximum designspeed of 50 mph (80 km/h).
When replacing one or all tires, please observethe following specifications for your vehicle'stires:
RSize
RType and
RThe "MOExtended" mark
If a tire has gone flat and cannot be replacedwith an MOExtended tire, a standard tire maybe used as a temporary measure. Make surethat you use the proper size and type (summeror winter tire).
Vehicles equipped with MOExtended tires arenot equipped with a TIREFIT kit at the factory.It is therefore recommended that you addition-ally equip your vehicle with a TIREFIT kit if youmount tires that do not feature run-flat charac-teristics, e.g. winter tires. A TIREFIT kit can beobtained from a qualified specialist workshop,for example.
Flat tire253
Breakdown assistance

XTo reduce the tire pressure:depress pres-sure release buttonCnext to pressuregageD.
XWhen the tire pressure is correct, unscrewthe filler hose from the valve of the sealedtire.
XScrew the valve cap onto the tire valve ofthe sealed tire.
XTo remove the tire sealant bottle from thetire inflation compressor, press together thelocking tabs on the yellow cap.
XPull the tire sealant bottle out of the tireinflation compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialistworkshop and have the tire changed there.
XHave the tire sealant bottle and the fillerhose replaced as soon as possible at aqualified specialist workshop.
XHave the tire sealant bottle replaced everyfour years at a qualified specialist workshop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge arerequired when working on the battery, e.g.removal and installation. You should thereforehave all work involving the battery carried outat a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, the ABS (anti-lock braking system)
or the ESP®(Electronic Stability Program).
The operating safety of your vehicle may be
restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist work-
shop immediately. Do not drive any further.
You should have all work involving the bat-
tery carried out at a qualified specialist
workshop.
For further information about ABS and ESP®,see (Ypage 57) and (Ypage 60).
GWARNING
Electrostatic build-up can lead to the crea-
tion of sparks, which could ignite the highly
explosive gases of a battery. There is a risk
of an explosion.
Before handling the battery, touch the vehi-
cle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms whencharging the battery as well as when jump-starting.
Battery (vehicle)257
Breakdo wn assis tan ce
Z

Always make sure that neither you nor the bat-tery is electrostatically charged. A build-up ofelectrostatic charge can be caused, for exam-ple:
Rby wearing clothing made from syntheticfibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across thecarpet or other synthetic materials
Rif you wipe the battery with a cloth
GWARNING
During the charging process, a battery pro-
duces hydrogen gas. If a short circuit occurs
or sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
RNever place metal objects or tools on a
battery.
RIt is important that you observe the
described order of the battery terminals
when connecting and disconnecting a bat-
tery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of
injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash away battery acid immedi-
ately with plenty of clean water and seek
medical attention.
HEnvironmental note
Batteries contain pollutants.
It is illegal to dispose of
them with the household
rubbish. They must be col-
lected separately and dis-
posed of in an environmen-
tally responsible recycling
system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used bat-
teries.
!Have the battery regularly checked at aqualified specialist workshop.
Comply with the service intervals in theMaintenance Booklet, or contact a qualifiedspecialist workshop for more information.
!Always have work on batteries carried outat a qualified specialist workshop.
Should it, in exceptional circumstances, beabsolutely necessary to disconnect the 12-volt battery yourself, please observe the fol-lowing:
RSecure the vehicle to prevent it from roll-ing away.
RSwitch off the ignition.
RDisconnect the negative terminal first andthen the positive terminal.
The transmission is locked in position]after disconnecting the battery.
After the work has been done, install thebattery and replace the cover of the positiveterminal clamp firmly.
Comply with safety precautions and take pro-tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking areprohibited when handling the bat-tery. Avoid creating sparks.
258Battery (vehicle)
Breakdo wn assis tan ce

Battery acid is caustic. Avoid con-tact with skin, eyes or clothing.
Wear suitable protective clothing,especially gloves, apron and face-guard.
Rinse any acid spills immediatelywith clear water. Contact a physi-cian if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-mends that you only use batteries which havebeen tested and approved for your vehicle byMercedes-Benz. These batteries provideincreased impact protection to prevent vehicleoccupants from suffering acid burns shouldthe battery be damaged in the event of anaccident.
In order for the battery to achieve the maxi-mum possible service life, it must always besufficiently charged.
Like other batteries, the vehicle battery maydischarge over time if you do not use the vehi-cle. In this case, have the battery disconnec-ted at a qualified specialist workshop. You canalso charge the battery with a charger recom-mended by Mercedes-Benz. Contact a quali-fied specialist workshop for further informa-tion.
Have the battery condition of charge checkedmore frequently if you use the vehicle mainlyfor short trips or if you leave it standing idlefor a lengthy period. Consult a qualified spe-cialist workshop if you wish to leave your vehi-cle parked for a long period of time.
Remove the SmartKey if you park the vehicleand do not require any electrical consumers.The vehicle will then use very little energy,thus conserving battery power.
If the power supply has been interrupted, e.g.if you reconnect the battery, you will have to:
Rreset the function for automatically foldingthe exterior mirrors in/out by folding themirrors out once (Ypage 93)
Rset the clock
On vehicles with a multimedia system, thetime is set automatically.
Charging the battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is
a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is suffi-
cient ventilation while charging and jump-
starting. Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of
injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash away battery acid immedi-
ately with plenty of clean water and seek
medical attention.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery,
gases can escape from the battery. There is
a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a maximumcharging voltage of 14.8V.
!Onlycharge the battery using the jump-starting connection point.
The jump-starting connection point is in theengine compartment.
Battery (vehicle)259
Breakdown assistance
Z

Towing and tow-starting
Important safety notes
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Details on the permissible gross vehicle weightof your vehicle can be found on the vehicleidentification plate (Ypage 297).
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automaticallyin certain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eye for recovery,this could damage the vehicle. If in doubt,recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high,the vehicles could be damaged.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission mayotherwise shift to position]when youopen the driver's or front-passenger door,which could damage the transmission.
!Make sure that the electric parking brakeis released. If the electric parking brake isfaulty, visit a qualified specialist workshop.
!You may tow the vehicle for a maximumdistance of 30 miles (50 kilometers). A tow-ing speed of 30 mph (50 km/h) must not beexceeded.
For towing distances over 30 miles(50 kilometers), the entire vehicle must beraised and transported.
!When you are tow-starting or towinganother vehicle, its weight must not exceedthe maximum permissible gross weight ofyour vehicle.
It is better to have the vehicle transportedthan to have it towed away.
The automatic transmission must be in posi-tion\\when the vehicle is being towed away.
The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to positionHinthe ignition lock
Rcannot shift the automatic transmission toposition\\
Deactivate the automatic locking featurebefore the vehicle is towed (Ypage 178). Youcould otherwise be locked out when pushingor towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particu-
lar care when removing the rear cover.
Towing and tow-starting263
Breakdown assistance
Z

The brackets for the screw-in towing eye arelocated in the bumpers. They are at the frontand at the rear, behind the covers.
XRemove the towing eye from the vehicle toolkit (Ypage 252).
XPress the mark on coverCinwards in thedirection of the arrow.
XTake coverCoff the opening.
XScrew in the towing eye clockwise as far asit will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach coverCto the bumper and pressuntil it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
The automatic transmission shifts to position]automatically when you open the driver'sor front-passenger door or when you removethe SmartKey from the ignition lock.
In order to ensure that the automatic trans-mission stays in position\\when towingaway the vehicle, you must observe the follow-ing points:
XSwitch on the hazard warning lamps(Ypage 99).
XTurn the SmartKey to positionHin the igni-tion lock.
On vehicles with KEYLESS-GO, use theSmartKey instead of the Start/Stop button(Ypage 118).
XDepress and hold the brake pedal.
XShift the transmission to position\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in positionHin theignition lock.
In order to signal a change of direction whentowing the vehicle with the hazard warninglamps switched on, use the combinationswitch as usual. In this case, only the indicatorlamps for the direction of travel flash. Whenyou reset the combination switch, the hazardwarning flashers start flashing again.
It is important that you observe the safetyinstructions when towing away your vehicle(Ypage 263).
Permitted towing methods
Mercedes-Benz recommends transporting yourvehicle in the case of a breakdown, rather thantowing it away.
When towing away, use a towing rope or atowing bar with both axles on the ground. Donot use any tow bar systems.
Towing the vehicle with the rear axle
raised
!The ignition must be switched off if youare towing the vehicle with the rear axle
raised. Intervention by ESP®could other-wise damage the brake system.
!Vehicles with automatic transmission mustnot be towed with the rear axle raised. Thevehicle/trailer combination may otherwiseswerve or even roll over.
264Towing and tow-starting
Breakdown assistance

Transporting the vehicle
Vehicles with automatic transmission
!When the vehicle is loaded for transport,the front and rear axles must be stationaryand on the same transportation vehicle.Positioning over the connection point of thetransport vehicle is not permitted. The drivetrain may otherwise be damaged.
All vehicles
!You may only secure the vehicle by thewheels, not by parts of the vehicle such asaxle or steering components. Otherwise, thevehicle could be damaged.
The towing eye can be used to pull the vehicleonto a trailer or transporter for transportingpurposes.
XTurn the SmartKey to positionHin the igni-tion lock.
XShift the transmission to position\\.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away byapplying the electric parking brake.
XShift the transmission to position].
XTurn the SmartKey to position