2019 MERCEDES-BENZ METRIS tow

Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 79
Rear doors ............................................. 80
Side windows ......................................... 82
Seats, steering wheel and mirrors ....85
Useful information ................................. 85
Seats ..................................................... 85
Steering wheel ....................................... 93
Mirrors ................................................... 93
Memory function ................................... 94
Lights and windshield wipers ............96
Useful information ................................. 96
Exterior lighting ..................................... 96
Interior lighting ...................................... 99
Replacing bulbs: interior lighting and
ambient lamps ..................................... 100
Replacing bulbs ................................... 102
Windshield wipers ................................ 106
Climate control ................................. 110
Useful information ............................... 110
Overview of climate control systems ... 110
Operating the climate control system .. 113
Adjusting the air vents ......................... 120
Driving and parking ..........................122
Useful information ............................... 122
Breaking-in notes ................................. 122
Driving ................................................. 122
Automatic transmission ....................... 128
Refueling ............................................. 134
Parking ................................................ 135
Driving tips .......................................... 137
Driving systems ................................... 144
Towing a trailer .................................... 165
On-board computer and displays ....171
Useful information ............................... 171
Important safety notes ........................ 171
Display and operation .......................... 171
On-board computer (vehicles without
steering wheel buttons) ....................... 173
On-board computer (vehicles with
steering wheel buttons) ....................... 178
Display messages (vehicles without
steering wheel buttons) ....................... 191
Display messages (vehicles with
steering wheel buttons) ....................... 205
2Contents

Indicator and warning lamps in the
instrument cluster ............................... 221
Multimedia systems in brief............232
Introduction .........................................2 32
Audio 15 .............................................. 234
Stowing and features .......................240
Useful information ............................... 240
Stowage spaces and stowage com-
partments ............................................ 240
Sun visors ............................................ 241
Cup holder ...........................................2 41
Bottle holder ........................................ 242
Ashtray ................................................ 242
Cigarette lighter ................................... 242
12 V socket ......................................... 243
Mobile communications equipment ..... 243
Transporting loads ............................244
Useful information ............................... 244
Loading guidelines ............................... 244
Load distribution ................................. 245
Securing loads ..................................... 246
Lashing straps ..................................... 247
Securing loads ..................................... 249
Carrier systems ................................... 250
Maintenance and care ......................252
Useful information ............................... 252
Engine compartment ........................... 252
Maintenance ........................................ 259
Battery ................................................. 260
Care ..................................................... 265
Breakdown assistance .....................272
Useful information ............................... 272
Where will I find...? .............................. 272
Flat tire ................................................ 274
Jump-starting ....................................... 274
Tow-starting and towing away ............. 276
Electrical fuses ....................................2 78
Wheels and tires............................... 279
Useful information ............................... 279 Important safety notes ........................ 279
Operation ............................................ 279
Operation in winter .............................. 281
Tire pressure ....................................... 282
Loading the vehicle .............................. 290
What you should know about wheels
and tires .............................................. 293
Changing wheels ................................. 298
Wheel and tire combination ................. 302
Spare wheel ......................................... 303
Technical data
................................... 305
Useful information ............................... 305
Vehicle electronics .............................. 305
Identification plates .............................3 05
Service products and capacities .......... 306
Vehicle data ......................................... 313
Contents3

1, 2, 3 ...
12-V socket........................................ 243
A
ABS (anti-lock braking system)
Display message (vehicle with
steering wheel buttons) ................ .206
Display message (vehicle without
steering wheel buttons) ................. 192
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 224
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating/deactivating cooling
with air dehumidification ................. 114
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 160
Detecting parking spaces .............. 157
Display message ............................ 216
Exiting a parking space .................. 159
Function/notes .............................1 56
Important safety notes .................. 156
Parking .......................................... 158
Towing a trailer .............................. 156
Add-on equipment ............................... 32
Additional indicators
Replacing bulbs .............................1 04
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 188
On-board computer (vehicle with-
out steering wheel buttons) ........... 177
Additives
Engine oil ....................................... 310
Gasoline ......................................... 308
Air bag
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Air bags
Deployment ..................................... 56 Front air bag (driver, front
passenger) ....................................... 51
Important safety notes .................... 50
Introduction ..................................... 49
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................4
6
Side impact air bag .......................... 51
W

indow curtain air bag .................... 52
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 120
Setting the center air vents ........... 120
Setting the rear-compartment air
vents .............................................. 120
Setting the side air vents ............... 120
Air vents
see Air vents
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assistant
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) .......... 101
Changing a bulb (tailgate) .............. 101
Changing a bulb (vanity mirror) ...... 101
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 92
Ashtray ............................................... 242
ATA (Anti-Theft Alarm system) ........... 68
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 187
Activating/deactivating (vehicle
without steering wheel buttons) .... 177
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
4Index

Function/notes ............................. 152
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 232
Audio 15
Bluetooth
®settings ....................... 236
Display overview ............................ 235
Entering the passkey ..................... 236
Important safety notes .................. 232
Making a call ................................. 238
Media mode ................................... 237
Navigation ..................................... 238
Overview ........................................ 234
Telephone mode ............................ 238
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 198
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 212
see Lights
Automatic car wash (care) ............... 266
Automatic engine start (ECO start/
stop function) .................................... 126
Automatic engine switch-off (ECO
start/stop function) .......................... 126
Automatic headlamp mode ................ 97
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 132
Changing gear ............................... 130
DIRECT SELECT lever ..................... 128
Display message ............................ 220
Drive program display .................... 130
Driving tips .................................... 132
Emergency running mode .............. 134
Engaging drive position .................. 129
Engaging neutral ............................ 129
Engaging reverse gear ................... 129
Engaging the park position ............ 129
Gearshift recommendation ............ 133
Important safety notes .................. 128
Kickdown ....................................... 132
Manual shifting .............................. 132 Overview ........................................ 128
Problem (malfunction) ................... 134
Program selector button ................ 131
Rocking the vehicle free ................ 132
Shift ranges ................................... 130
Starting the engine ........................ 124
Steering wheel paddle shi
fters ...... 132
T
railer towing ................................. 132
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 130
Transmission positions .................. 129
Automatic transmission emer-
gency mode ....................................... 134
Axle load, permissible (trailer tow-
ing) ...................................................... 316
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs ............................. 105
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 265
Charging ........................................ 264
Connecting and installing .............. 263
Disconnecting and removing ......... 261
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Important safety notes .................. 260
Jump starting ................................. 274
Location ......................................... 261
Before driving off
Important safety notes .................. 123
Index5

Beltsee Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating ....................................... 150
Activating/deactivating (vehicle
with steering wheel buttons) ......... 187
Collision warning ........................... 150
Display message ............................ 218
Important safety notes .................. 148
Monitoring range of the sensors .... 149
Notes/function .............................. 148
Trailer towing ................................. 150
Warning display ............................. 150
Blower
see Climate control
Bluetooth
®Audio ............................... 184
Brake
Display message (vehicle without
steering wheel buttons) ................. 192
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 257
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Notes ............................................. 311
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs ............................. 105
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Brake pads/linings
New ............................................... 140
Brakes
ABS .................................................. 64 Adaptive Brake Assist .................... 147
Applying the parking brake ............ 136
BAS .................................................. 65
Brake fluid (notes) ......................... 311
Checking brake fluid level .............. 257
Display message
(vehi
cle with
steering wheel buttons) ................. 206
EBD .................................................. 65
Hill start assist ............................... 125
Important safety notes .................. 139
New brake pads/linings ................ 140
Parking brake (notes) ..................... 140
Riding tips ...................................... 139
Warning lamp ................................. 223
Breakdown
Vehicle tool kit ............................... 272
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 173
On the steering wheel .................... 178
C
CaliforniaImportant notice for retail cus-
tomers and lessees .......................... 27
Camera
see Rear view camera
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash ........................................ 266
Carpets .......................................... 271
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 269
Notes ............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
6Index

Seat cover ..................................... 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 267
Wheels ........................................... 268
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Options .......................................... 246
Seating ............................................ 88
Cargo compartment lamp
Changing bulbs .............................. 101
Cargo compartment lighting
Switching on centrally ................... 100
Switching on locally ....................... 100
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 190
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 190
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 101
Halogen headlamps ....................... 102
Mirror lamp in the headliner .......... 101
Signal and ambient light in the tail-
gate ............................................... 102
Trunk lamp in the side trim panel .. 101
Changing bulbs
Additional turn signals ................... 104
Ambient lamp in tailgate ................ 101
Backup lamps ................................ 105
Brake lamps ................................... 105 Cargo compartment lamp .............. 101
Daytime running lamps .................. 104
High-beam headlamps ................... 104
Installing/removing a rear lamp
cluster ........................................... 105
Installing/removing
the co
ver in
the wheel arch ............................... 103
Installing/removing the tail lamp ... 105
Interior light ................................... 100
Interior lighting .............................. 100
Low-beam headlamps .................... 103
Overview of lamp types (front
bulbs) ............................................. 103
Overview of lamp types (rear
bulbs) ............................................. 104
Parking lamps ................................ 104
Rear fog lamp ................................ 105
Rear interior light in the headline r..1 01
Standing lamps (front) ................... 104
Standing lamps (rear) .................... 105
Tail lamps ...................................... 105
Trunk lamp in the headliner ........... 100
Turn signals (front) ......................... 104
Turn signals (rear) .......................... 105
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 242
Cleaning
Trailer tow hitch ............................. 269
Cleaning
see Care
Index7

Limited braking efficiency on sal-
ted roads ....................................... 140
New brake disks ............................ 140
New brake pads/linings ................ 140
Off-road driving .............................. 142
Overrun cut-off .............................. 138
Snow chains .................................. 282
Speed limitation .............................138
Towing a trailer .............................. 165
Wet road surface ........................... 140
E
EASY-PACK tailgate
Problems with the tailgate ...............7 9
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................ .209
Display message (vehicle without
steering wheel buttons) ................. 195
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 126
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 125
Important safety notes .................. 126
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 79
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program) Emergency
Automatic measures after an acci-
dent .................................................5 8
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine ) .......... 143
C

hanging the power output ............. 31
Check Engine warning lamp ........... 227
Cleaning instructions ..................... 267
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
ECO start/stop function ................ 125
Engine number ............................... 306
Irregular running ............................ 127
Jump-starting ................................. 274
Operating safety .............................. 31
Starting .......................................... 124
Starting problems .......................... 127
Switching off .................................. 137
Tow-starting (vehicle) ..................... 278
Engine electronics
Notes ............................................. 305
Problem (malfunction) ................... 127
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 255
Additives ........................................ 310
Checking the oil level using the
dipstick .......................................... 254
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 310
Notes about oil grades ................... 309
Oil change ...................................... 310
Index11

Switching the rear compartment
lighting on centrally ....................... 100
J
JackHolder in the cargo compartment .. 274
Jacking points ................................ 299
Scope of tire-changing tools .......... 272
Storage location ............................ 272
Stowage compartment in the rear. .272
Stowage space in the cargo com-
partment ........................................ 273
Using ............................................. 299
Jump starting (engine) ......................274
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Position in the ignition lock ............ 123
Kickdown ...........................................1 32
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 151
Display message ............................ 217
Function/information .................... 150
Setting sensitivity (on-board com-
puter) ............................................. 187
Setting the sensitivity .................... 152
Language
Display (vehicle with steering
wheel buttons) ............................... 188
Display (vehicle without steering
wheel buttons) ............................... 176
Lashing points and tie downs
Permissible tensile load ................. 314 Lashing strap
Important safety notes .................. 247
Tensioning strap .................... 248, 249
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp
Changing bulbs .............................. 102
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 190
Automatic headlamp mode .............. 97
Changing bulbs (halogen head-
lamps) ............................................ 102
Changing bulbs (interior lights) ...... 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Driving abroad ............................... 139
Fog lamps ........................................ 97
Hazard warning lamps ..................... 98
High beam flasher ............................ 98
Hi

gh-beam headlamps ..................... 98
Important safety notes .................... 96
Light switch ..................................... 96
Low-beam headlamps ...................... 97
Parking lamps .................................. 96
Rear fog lamp .................................. 97
Replacing bulbs (halogen head-
lamps) ............................................ 102
Standing lamps ................................ 96
Switching the daytime running
lamps on/off (switch) ...................... 97
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 189
Switching the surround lighting
on/off (on-board computer) .......... 189
14Index