2019 MERCEDES-BENZ METRIS tow

XTo unlock:press the%button.
XTo lock: press the &button.
If the driver's or front-passenger door is open,
the open door is not locked.
All other doors and the tailgate/rear doors
are locked.
If a sliding door or the tailgate/rear door is
open, only the driver's and front-passenger
doors are locked.
You cannot unlock the vehicle centrally from the inside if the vehicle has been locked with the
key.
If the vehicle has been locked using the locking
button for the central locking and a door is
opened from the inside, only the door that has
been opened is unlocked.
If the vehicle has previously been locked with
the key, opening a door from the inside will trig-
ger the anti-theft alarm system. Switch off the
alarm (
Ypage 68).
Automatic locking
XTo switch on: press and hold the %button
until an acoustic tone sounds.
XTo switch on : press and hold the &but-
ton until an acoustic tone sounds. When the ignition is switched on, the vehicle will
lock automatically from a speed of approx-
imately 9 mph (15 km/h).
You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is being tested on a dynamometer.
If the vehicle has been automatically locked and
a front door is opened from the interior while the
vehicle is stationary, the vehicle unlocks cen-
trally.
Driver's door and front-passenger
door
Door handle (example driver's door)
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
XPull door handle ;.
If a front door is locked, locking knob :pops
up. The door is unlocked and opens.
Sliding door
Important safety notes
GWARNING
When you open the sliding door, the sliding
door could hit other people as it moves back- wards. There is a risk of injury.
Only open the sliding door when traffic con-
ditions permit.
74Sliding door
Opening and closing

!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating materi-
als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
RPosition the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
RYour arms should be slightly bent when you
are holding the steering wheel.
RAvoid seat positions that prevent the seat belt
from being correctly routed. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
RAdjust the head restraint so that it supports
the back of the head at eye level.
RThe distance from the pedals should be such
that you can depress them fully.
Please also observe the important safety notes
on "Air bags" (
Ypage 50), "Seat belts"
(Ypage 47) and "Child restraint systems"
(Ypage 59).
Adjusting the seat manually
:Seat fore-and-aft adjustment
;Seat cushion angle adjustment
=Seat height adjustment
?Seat backrest adjustment
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forward or back until you can
depress the pedals.
XRelease lever :.
XSlide the seat forward or back until you hear it
engage.
XTo adjust the seat height: press or pull lever
= repeatedly until you have reached the
desired seat height.
XTo adjust the backrest: turn handwheel?
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel ?towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat angle: turn handwheel;
towards the front.
The front of the seat cushion tilts down.
XTurn handwheel ;towards the rear.
The front of the seat cushion tilts up.
Adjusting the seat electrically
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
86Seats
Seats, steering wheel and mirrors

Rear compartment and cargo com-
partment lamps
You cannot change the following bulbs yourself:
Rin a Passenger Van, the bulbs in the trunk
lamp and those of the rear interior lights in the
grab handles
Rin a Cargo Van with an LED light strip in the
cargo compartment, the LED light strip
Have these bulbs or the LED light strip changed in a qualified specialist workshop only.
Information on changing the bulb of the trunk
lamp in the side trim panel of vehicles with a
cargo compartment stowage tray can be found
under "Additional interior and ambient lighting"
(
Ypage 101)
Rear interior and cargo compartment lamp in the
headliner or side trim panel
Bulb type: T10 6W Xenon
XSwitch off the interior lighting.
XPress in the spring catch of lamp lens :with
a suitable object, e.g. a screwdriver, and then pry off lamp lens :with lamp housing =.
XPress in spring catches ;and pull lamp
lens :off from lamp housing =.
XRemove bulb?from lamp housing =.
XInsert new bulb?.
XFor cargo compartment lamps with a button,
align lamp lens:so that its opening is above
the button of lamp housing =.
XPosition lamp lens:on lamp housing =and
engage.
XPosition lamp lens :with lamp housing =
on the left and engage.
Additional interior lighting and sur-
round lighting
The scope of the additional interior and ambient
lighting depends on your vehicle equipment. The
bulb change described here is valid for:
Rthe mirror lamp in the sun visor
Rthe ambient lamp at the bottom of the front
door
Rthe ambient lamp inside the tailgate
You can find information on changing the bulb of the signal and ambient lamp at the bottom of the
tailgate under “Signal and ambient lamp in the
tailgate" (
Ypage 102).
Type of lamp: W 5 W
XPress in the spring catch of lamp housing :
with a suitable object, e.g. a screwdriver, and
pry off lamp housing :.
XTurn socket;anti-clockwise and remove
from the lamp housing :.
XRemove bulb=from socket ;.
XPress new bulb =into socket ;.
XScrew socket ;clockwise into the lamp
housing :.
XPosition lamp housing :on the left-hand
side and engage.
Replacing bulbs: interior lighting and ambient lamps101
Lights and windshield wipers
Z

Key positions
gTo insert/remove thekey, to loc kth esteer -
ing whee l
1To unlockth esteering wheel, powe rsupply
for som econsumer s(e.g. th eradio)
2To switch on th eignition ,powe rsupply for
all consumers, preglow and drive position
3To start th eengin e
iIf theke ydoes no tbelong to th evehicle, it
can still be turne din th eignition lock. How-
ever, th eignition will no tbe switched on .The
engin ecanno tbe started.
Prepa ring for a journey
Visual check ofthe vehicle exteri or
XIn particular, checkth efollowin gcomponent s
on th evehicle, and on th etrailer as necessary:
Rlicense plates, vehicl elighting ,tur nsignals,
brak elamp sand wiper blade sfor dir tand
damag e
Rtires and wheels for fir mseating ,correc t
tire pressur eand general condition
Rtrailer to whitch for play and securit y
The trailer couplin gis on eof th emos t
important vehicl epart swit hregard to roa d
safety. Observ eth enote son operation ,
car eand maintenance of th etrailer to w
hitch (see th emanufacturer' soperating
instructions).
XRectify any noticeable defects before com-
mencin gth ejourney.
Checks in the vehicle
Emergency equipment/first-aid kit
XChec kth eequipmen tto mak esur ethat it is
accessible, complet eand read yfor use.
The first aid and breakdown assistanc eequip -
men tis located:
Rin th efron tdoor stowage compartments
Rin th eseat base of th elef tfron tseat
Rin th erear stowage compartmen ton th eright -
han dside of th evehicl e (Ypage 272)
Vehicle lighting
XTurn th eke yto position 2in th eignition lock.
XChec kth elighting system wit hth eaid of a
secon dperson .
XReplacedefective bulbs (Ypage 102).
Before driving off
GWARNIN G
Objects in th edriver's footwell may restrict
th eclearance around th epedal sor bloc k a
depressed pedal .This jeopardizes th eoper -
ating and roa dsafet yof th evehicle. There is a
ris kof an accident.
Stow all objects securel yin th evehicl eso that
they do no tget int oth edriver's footwell.
Whe nusin gfloormats or carpets, mak esur e
that they are properly secured so that they do no tslip or obstruct th epedals. Do no tplac e
several floormats or carpet son to pof on e
another.
GWARNIN G
Unsuitable footwear can hinder correc tusage
of th epedals, e.g. :
Rshoes withthick sole s
Rshoes withhigh heel s
Rslippers
There is aris kof an accident.
Wear suitable footwear to ensur ecorrec t
usage of th epedals.
Driving123
Driving and parking
Z

XStow luggage items securely. Secure the load
as per the loading guidelines (Ypage 244).
XMake sure that the floormats and carpets are
properly secured so that they cannot slip and
obstruct the pedals.
XClose all doors.
Starting the engine
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
!Do not depress the accelerator when start-
ing the engine.
XBefore starting the engine, make sure that:
Rall the doors are closed.
Rall the vehicle occupants are wearing their
seat belts correctly.
Rthe parking brake is applied.
iIf you depress the brake pedal before start-
ing the engine, the pedal travel may be shorter
and pedal resistance higher.
If you depress the brake pedal again after
starting the engine, pedal travel and resist-
ance will be back to normal again.
Automatic transmission
XShift the transmission to position P
(Ypage 129).
The transmission position indicator in the dis-
play shows P.
You can also start the engine in neutral N.
Starting the engine
XTurn the key to position3in the ignition lock
(Ypage 123) and release it as soon as the
engine is running.
Driving off
Automatic transmission
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Only shift into reverse gear when the vehicle
is stationary k. Otherwise, you could dam-
age the transmission.
XDepress the brake pedal and keep it
depressed.
The parking lock is released.
XShift the transmission to position hork.
On vehicles with a reverse warning feature,
when reverse gear kis engaged a warning
tone sounds to alert other road users
(
Ypage 125).
XRelease the parking brake (Ypage 136).
The F (only USA) or J(only Canada)
indicator lamp in the instrument cluster goes
out.
XRelease the brake pedal.
Hill start assist automatically maintains the
brake pressure for about another two sec-
onds after the brake pedal is released. This
makes it possible to pull away without the
vehicle immediately rolling back
(
Ypage 125).
XCarefully depress the accelerator pedal.
It is only possible to shift the transmission from
position jto the desired transmission position
if you d
epress the brake pedal. Only then is the
parking lock released. If the brake pedal is not
depressed, the DIRECT SELECT lever can still be
moved but the parking lock remains engaged.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 74).
124Driving
Driving and parking

ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 264).
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or a mechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
Before switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the engine is switched off, rolling in neutral
N can damage the power transmission and
result in transmission damage.
Always observe the instructions and safety
notes under "Tow starting and towing away"
(
Ypage 276).
Bear in mind that power transmission between
the engine and the transmission is interrupted
when the engine is switched off. For this reason,
shift the automatic transmission to Pbefore the engine is switched off and with the vehicle is
stationary. Apply the parking brake to prevent
the vehicle from rolling away.
DIRECT SELECT lever
Overview of the transmission shift sys-
tem
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The display in the instrument
cluster shows the current transmission position,
namely P,R, Nor D(
Ypage 130).
128Automatic transmission
Driving and parking

Selecting transmission positions
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from Dto R, from Rto Dor
directly to P. The automatic transmission
could otherwise be damaged.
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf park position Pis selected, depress the
brake pedal to change the transmission posi-
tion.
XDrive position D: push the DIRECT SELECT
lever down beyond the 1st point of resist-
ance.
XReverse gear R: push the DIRECT SELECT
lever up beyond the 1st point of resistance.
iThe ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation can be found under "ECO start/stop
function" (
Ypage 125).
XNeutral N: push the DIRECT SELECT lever up
or down as far as the 1st point of resistance.
iWhen you switch off the engine, the auto-
matic transmission shifts to Nautomatically.
XPark position P: press the button of the
DIRECT SELECT lever in the direction of arrow
P.
Park position Pis engaged automatically if you:
Rremove the key
Ropen the driver's door while the vehicle is sta-
tionary or traveling at very low speeds and the
transmission is in position Dor R
If you want the automatic transmission to
remain in neutral Nafter you switch off the
engine, you must leave the key in the ignition
lock. This is necessary, for example, when wash-
ing the vehicle in a car wash with a conveyor.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped. Do not shift the
transmission into position Punless
the vehicle is stationary.
The automatic transmission shifts to P automatically if you:
Rremove the key
Ropen the driver's door while the
vehicle is stationary or traveling at
very low speeds and the transmis-
sion is in position Dor R.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well once
you have parked the vehicle.
CReverse gear
Only shift the transmission to Rwhen
the vehicle is stationary.
ANeutral
No power is transmitted from the
engine to the drive wheels. Releasing
the brakes will allow you to move the
vehicle freely, e.g. by pushing or tow-
ing.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral N.
!If the engine is switched off, roll-
ing in neutral Ncan damage the
power transmission and result in
transmission damage.
7Drive
The automatic transmission changes
gear itself. All forward gears are avail-
able.
You can influence gearshifts with
your choice of drive program. You
can also restrict the shift range.
Automatic transmission129
Driving and parking
Z

RIncreased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
RThe automatic transmission shifts up sooner.
The vehicle thus maintains lower engine
speeds.
Drive program E
Drive programEcohas the following character-
istics:
RThe vehicle exhibits particularly economical
handling characteristics.
RThe maximum available engine torque is
reduced.
ROptimal fuel consumption resulting from the
automatic transmission shifting down signifi-
cantly later and up significantly sooner, even
at full-load operation.
No shift point adjustment for adapting to indi-
vidual, dynamic driving styles.
In kickdown, the automatic transmission
automatically shifts to drive program C.
RIncreased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
Driving tips
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rlots of throttle: later upshifts
Kickdown
Use kickdown for maximum acceleration:
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the next
gear down, depending on the engine speed.
XEase off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Rocking the vehicle free
At speeds up to 5 mph (9 km/h) you can switch
back and forth between drive position Dand
reverse gear Rwithout applying the brakes. This
helps when rocking the vehicle out of snow or
slush.
XPush the DIRECT SELECT lever alternately up
and down beyond the first point of resistance.
Towing a trailer
XDepending on the downhill gradient, limit the
shift range (Ypage 130) or shift manually into
a lower gear (Ypage 132) in which the engine
will operate in the middle of the engine speed
range. This also applies if cruise control is
activated.
Manual gearshifting
General notes
If you select drive program M, automatic gear-
shifting is deactivated and manual gearshifting
is automatically activated. You must then per-
manently change gear yourself for as long as the
drive program is selected.
Permanent manual gearshifting is deactivated
automatically when you switch from drive pro-
gram Mto another drive program. The auto-
matic transmission then shifts gears automati-
cally. The display shows the selected drive pro-
gram and transmission position Dagain.
Shifting gears
:To shift down
;To shift up
132Automatic transmission
Driving and parking