
Function/notes ............................. 152
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 232
Audio 15
Bluetooth
®settings ....................... 236
Display overview ............................ 235
Entering the passkey ..................... 236
Important safety notes .................. 232
Making a call ................................. 238
Media mode ................................... 237
Navigation ..................................... 238
Overview ........................................ 234
Telephone mode ............................ 238
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 198
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 212
see Lights
Automatic car wash (care) ............... 266
Automatic engine start (ECO start/
stop function) .................................... 126
Automatic engine switch-off (ECO
start/stop function) .......................... 126
Automatic headlamp mode ................ 97
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 132
Changing gear ............................... 130
DIRECT SELECT lever ..................... 128
Display message ............................ 220
Drive program display .................... 130
Driving tips .................................... 132
Emergency running mode .............. 134
Engaging drive position .................. 129
Engaging neutral ............................ 129
Engaging reverse gear ................... 129
Engaging the park position ............ 129
Gearshift recommendation ............ 133
Important safety notes .................. 128
Kickdown ....................................... 132
Manual shifting .............................. 132 Overview ........................................ 128
Problem (malfunction) ................... 134
Program selector button ................ 131
Rocking the vehicle free ................ 132
Shift ranges ................................... 130
Starting the engine ........................ 124
Steering wheel paddle shi
fters ...... 132
T
railer towing ................................. 132
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 130
Transmission positions .................. 129
Automatic transmission emer-
gency mode ....................................... 134
Axle load, permissible (trailer tow-
ing) ...................................................... 316
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs ............................. 105
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 265
Charging ........................................ 264
Connecting and installing .............. 263
Disconnecting and removing ......... 261
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Important safety notes .................. 260
Jump starting ................................. 274
Location ......................................... 261
Before driving off
Important safety notes .................. 123
Index5

Seat cover ..................................... 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 267
Wheels ........................................... 268
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Options .......................................... 246
Seating ............................................ 88
Cargo compartment lamp
Changing bulbs .............................. 101
Cargo compartment lighting
Switching on centrally ................... 100
Switching on locally ....................... 100
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 190
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 190
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 101
Halogen headlamps ....................... 102
Mirror lamp in the headliner .......... 101
Signal and ambient light in the tail-
gate ............................................... 102
Trunk lamp in the side trim panel .. 101
Changing bulbs
Additional turn signals ................... 104
Ambient lamp in tailgate ................ 101
Backup lamps ................................ 105
Brake lamps ................................... 105 Cargo compartment lamp .............. 101
Daytime running lamps .................. 104
High-beam headlamps ................... 104
Installing/removing a rear lamp
cluster ........................................... 105
Installing/removing
the co
ver in
the wheel arch ............................... 103
Installing/removing the tail lamp ... 105
Interior light ................................... 100
Interior lighting .............................. 100
Low-beam headlamps .................... 103
Overview of lamp types (front
bulbs) ............................................. 103
Overview of lamp types (rear
bulbs) ............................................. 104
Parking lamps ................................ 104
Rear fog lamp ................................ 105
Rear interior light in the headline r..1 01
Standing lamps (front) ................... 104
Standing lamps (rear) .................... 105
Tail lamps ...................................... 105
Trunk lamp in the headliner ........... 100
Turn signals (front) ......................... 104
Turn signals (rear) .......................... 105
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 242
Cleaning
Trailer tow hitch ............................. 269
Cleaning
see Care
Index7

Limited braking efficiency on sal-
ted roads ....................................... 140
New brake disks ............................ 140
New brake pads/linings ................ 140
Off-road driving .............................. 142
Overrun cut-off .............................. 138
Snow chains .................................. 282
Speed limitation .............................138
Towing a trailer .............................. 165
Wet road surface ........................... 140
E
EASY-PACK tailgate
Problems with the tailgate ...............7 9
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................ .209
Display message (vehicle without
steering wheel buttons) ................. 195
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 126
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 125
Important safety notes .................. 126
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 79
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program) Emergency
Automatic measures after an acci-
dent .................................................5 8
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine ) .......... 143
C
hanging the power output ............. 31
Check Engine warning lamp ........... 227
Cleaning instructions ..................... 267
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
ECO start/stop function ................ 125
Engine number ............................... 306
Irregular running ............................ 127
Jump-starting ................................. 274
Operating safety .............................. 31
Starting .......................................... 124
Starting problems .......................... 127
Switching off .................................. 137
Tow-starting (vehicle) ..................... 278
Engine electronics
Notes ............................................. 305
Problem (malfunction) ................... 127
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 255
Additives ........................................ 310
Checking the oil level using the
dipstick .......................................... 254
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 310
Notes about oil grades ................... 309
Oil change ...................................... 310
Index11

Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehicle approval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material
which may require special handling and regard
for the environment. Check with your local gov- ernment’s disposal guidelines.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole
Ra heavy object hits the underbody or chassis
component
In such situations, the body/frame, the under-
body, suspension parts, wheels or tires could be
damaged without the damage being visible.
Components that have been damaged in this
way can unexpectedly fail or no longer be able to assimilate the loads occurring in the event of an
accident. If the underbody paneling is damaged,
flammable material, such as leaves, grass or
twigs, could collect between the underbody and
underbody paneling. These materials could
ignite if they remain in contact with hot compo-
nents of the exhaust system for an extended
period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
30Introduction

Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 33).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction33
Z

These include, for example:
Rmultimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
Raddress book data for use in conjunction withan integrated hands-free system or an inte-
grated navigation system
Rnavigation destinations that have been
entered
Rdata about using Internet services
This data can be saved locally in the vehicle or is
located on a device that you have connected to
the vehicle. If this data is saved in the vehicle,
you can delete it at any time. This data is sent to third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the piece of equipment in ques-
tion, these can include, for example:
Rsettings for the seat and steering wheel posi- tions
Rsuspension and climate control settings
Rcustomizations such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
terminal to the vehicle. You can control this by
means of the control elements integrated in the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include, for example:
Rgeneral vehicle status
Rposition data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection
If your vehicle has a wireless network connec-
tion, it enables data to be exchanged between
your vehicle and other systems. The wireless
network connection is made possible by the
vehicle's own transmitter and receiver or by
mobile end devices that you have brought into
the vehicle (e.g. smartphones). Online functions
can be used via this wireless network connec-
tion. These include online services and applica-
tions/apps provided by the manufacturer or
other providers.
Services provided by the manufacturer
In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in order to provide online
services. The data exchange for this takes place
via a secure connection, e.g. with the manufac- turer's IT systems intended for the purpose. Col-
lecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.
You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's
entire data connection. This does not include
legally prescribed functions and services such
as the "E-Call" emergency call system.
Services from third parties
If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms
of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service providerfor information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties.
Introduction35
Z

Instrument cluster (vehicles without steering wheel buttons)
Displays and controls
FunctionPage
:Speedometer172
;Display173
=Tachometer172
?f, g
Adjusts th einstrumen tclus -
te rlighting17 1
Changes value sor setting sor
scrolls in list s173
FunctionPag e
A3
Selects asubmen uor reset
value s173
BÈ
Selects th emen uor display17 3
iYou can fin dinformation about displayin g
th eoutside temperature or th ecoolan ttem-
peratur ein th edisplay under:
R"Outside temperature display"
(Ypage 172)
R"Coolan ttemperature gauge "
(Ypage 172)
Instrument cluster (vehicles without steering wheel buttons)37
At a glance

Occupant Classification System (OCS)
operation
PASSENGER AIR BAG OFF indicator lamp:
shows you whether the front-passenger front air
bag is deactivated.
XTurn the SmartKey to position 1or2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp
then displays the status of the front-passenger
front air bag. If the status of the front-passenger
front air bag changes while the vehicle is in
motion, an air bag display message may appear
in the instrument cluster:
Rin vehicles without steering wheel buttons
(Ypage 193)
Rin vehicles with steering wheel buttons
(Ypage 207)
When the front-passenger seat is occupied,
always pay attention to the PASSENGER AIR
BAG OFF indicator lamp. Be aware of the status
of the front-passenger front air bag both before
and during the journey.
If the PASSENGER AIR BAG OFF indicator
lamp:
Ris lit : the front-passenger front air bag is
deactivated. It will then not be deployed in the
event of an accident.
Ris not lit : the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the front-
passenger front air bag is deployed.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front-passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
GWARNING
If you secure a child in a child restraint system on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT AIR
BAG in front of it; DEATH or SERIOUS INJURY
to the child can occur.
Occupant safety53
Safety
Z