2019 MERCEDES-BENZ METRIS ECO mode

Function/notes ............................. 152
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 232
Audio 15
Bluetooth
®settings ....................... 236
Display overview ............................ 235
Entering the passkey ..................... 236
Important safety notes .................. 232
Making a call ................................. 238
Media mode ................................... 237
Navigation ..................................... 238
Overview ........................................ 234
Telephone mode ............................ 238
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 198
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 212
see Lights
Automatic car wash (care) ............... 266
Automatic engine start (ECO start/
stop function) .................................... 126
Automatic engine switch-off (ECO
start/stop function) .......................... 126
Automatic headlamp mode ................ 97
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 132
Changing gear ............................... 130
DIRECT SELECT lever ..................... 128
Display message ............................ 220
Drive program display .................... 130
Driving tips .................................... 132
Emergency running mode .............. 134
Engaging drive position .................. 129
Engaging neutral ............................ 129
Engaging reverse gear ................... 129
Engaging the park position ............ 129
Gearshift recommendation ............ 133
Important safety notes .................. 128
Kickdown ....................................... 132
Manual shifting .............................. 132 Overview ........................................ 128
Problem (malfunction) ................... 134
Program selector button ................ 131
Rocking the vehicle free ................ 132
Shift ranges ................................... 130
Starting the engine ........................ 124
Steering wheel paddle shi
fters ...... 132
T
railer towing ................................. 132
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 130
Transmission positions .................. 129
Automatic transmission emer-
gency mode ....................................... 134
Axle load, permissible (trailer tow-
ing) ...................................................... 316
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs ............................. 105
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 265
Charging ........................................ 264
Connecting and installing .............. 263
Disconnecting and removing ......... 261
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Important safety notes .................. 260
Jump starting ................................. 274
Location ......................................... 261
Before driving off
Important safety notes .................. 123
Index5

G
Gasoline............................................. 307
Gearshift recommendation
Display (vehicle with steering
wheel buttons) ...............................1 79
Display (vehicle without steering
wheel buttons) ............................... 173
Genuine parts ...................................... 33
Glove box ...........................................2 40
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 296
Guide rail
Maximum tensile strength ............. 315
H
Handbrakesee Parking brake
Handling control system
see ESP
®(Electronic Stability Program)
Hands-free system
see Mobile phone
Hazard warning lamps ........................ 98
Head restraints
Adjusting (electrically) ..................... 91
Adjusting (manually) ........................ 91
Important safety notes .................... 90
Removing/installing ........................ 91
Headlamps
Changing bulbs (halogen head-
lamps) ............................................ 102
Fogging up ....................................... 99
see Automatic headlamp mode
Heating
see Climate control
High-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs .............................1 04
Switching on/off .............................. 98
Hill start assist .................................. 125
Hood
Closing ...........................................2 53
Display messages (vehicle with
steering wheel buttons) ................. 221 Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 252
Opening ......................................... 253
Hydroplaning ..................................... 141
I
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 67
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 33
Instrument cluster
Buttons (vehicle without steering
wheel buttons) ............................... 173
Overview (vehicle with steering
wheel buttons) ................................. 39
Overview (vehicle without steer-
ing wheel buttons) ........................... 37
Warning and indicator lamps
(vehicle with steering wheel but-
tons) ................................................ 40
Warning and indicator lamps
(vehicle without steering wheel
buttons) ...........................................3 8
Instrument cluster lighting .............. 171
Interior lighting
Automatic control ............................ 99
Delayed switch-off (on-board
computer) ...................................... 190
General notes .................................. 99
Manual control .............................. .100
Notes on changing bulbs ...............1 00
Overview .......................................... 99
Reading lamp ................................... 99
Rear interior light in the grab han-
dle ................................................. 100
Replacing bulbs .............................1 00
Switching the cargo compartment
lighting on/off (cargo compart-
ment) ............................................. 100
Switching the cargo compartment
lighting on/off (dashboard) ........... 100
Index13

Start/stop functionsee ECO start/stop function
Starting
see Starting (engine)
Starting (engine) ................................ 124
Status overview (on-board com-
puter) .................................................. 186
Steering
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Warning lamps ...............................2 31
Steering wheel
Adjusting ......................................... 93
Button overview ............................... 41
Buttons (on-board computer) ......... 178
Cleaning ......................................... 270
Paddle shifters ............................... 132
Steering wheel paddle shifters ........132
Stickers
General safety notes ........................ 29
Stowage net ....................................... 241
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 40
Glove box ....................................... 240
Important safety notes .................. 240
Stowage net ................................... 241
Summer opening
see Convenience opening feature
Summer tires ..................................... 281
Sun visor
Changing a bulb (mirror lamp) ....... 101
Overview ........................................ 241
Surround lighting (on-board com-
puter) ..................................................1 89
Switching air-recirculation mode
on/off ................................................. 118
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 172 Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs .............................1 05
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Tailgate
Changing bulbs (ambient lamp) ..... 101
Changing bulbs (signal and ambi-
ent light) ........................................ 102
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 79
Opening dimensions ......................3 13
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Technical data
Capacities ...................................... 306
Cargo tie-down points .................... 314
Guide rail ....................................... 315
Loading rails .................................. 315
Roof carrier .................................... 315
Tires/wheels ................................. 302
Trailer tow hitch ............................. 315
Vehicle data ................................... 313
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 185
Display message ............................ 221
Introduction ................................... 184
Number from the phone book ........ 185
Redialing ........................................ 185
Rejecting/ending a call ................. 185
Temperature
Coolant (display in the instrument
cluster) .......................................... 172
Coolant (display in the on-board
computer) ...................................... 175
Outsi de te
mperature ...................... 172
Index21

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Seats
Driver's and front-passenger seat
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Seats85
Seats, steering wheel and mirrors
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Exterior lighting
Important safety notes
For reasons of safety, Mercedes-Benz recom-
mends that you drive with the lights switched on
even during the daytime. There may be differ-
ences in operation due to legal requirements
and voluntary recommendations in some coun-
tries.
Light switch
Operation
1W Left-hand standing lamps
2XRight-hand standing lamps
3TParking lamps, license plate and
instrument cluster lighting
4$ Lights off and daytime running lamps
à With light sensor: automatic head-
lamp mode, controlled by the light sensor
5L Low-beam or high-beam headlamps
BNFront fog lamp
CRRear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to the $orÃ
position.
The exterior lighting (except the parking lamps
and standing lamps) switches off automatically
if you:
Rremove the key from the ignition lock
Ropen the driver's door with the key in position
0 in the ignition lock
96Exterior lighting
Lights and windshield wipers

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Overview of climate control systems
Important safety notes
Observe the recommended settings on the fol-
lowing pages. Otherwise, the windows could fog
up.
To prevent the windows from fogging up:
Ronly switch off climate control briefly
Ronly switch on air-recirculation mode briefly
Rfor vehicles with air-conditioning system or
dual-zone automatic climate control, switch
on the "Cooling with air dehumidification"
function
Rfor vehicles with dual-zone automatic climate
control, switch on the windshield defrosting
function briefly, if requiredClimate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances from the air.
Climate control is only operational when the
engine is running. The system only functions
optimally when the side windows are closed.
Ventilate the vehicle for a brief period during
warm weather. In order to cool the vehicle more
rapidly, switch climate control to air-recircula-
tion mode briefly. This will speed up the cooling
process and the desired interior temperature
will be reached more quickly.
The integrated filter can filter out most particles
of dust and completely filters out pollen. In vehi-
cles with dual-zone automatic climate control,
gaseous pollutants and odors will also be
reduced. A clogged filter reduces the airflow into
the vehicle interior. For this reason, you should
always observe the interval for replacing the fil- ter, which is specified in the Maintenance Book-
let. As the interval between changes depends on
environmental conditions, e.g. heavy air pollu-
tion, the interval may be shorter than stated in
the Maintenance Booklet.
110Overview of climate control systems
Climate control

Control panel for the air-conditioning system
:Sets the temperature (Ypage 115)
z Defrosts the windshield (
Ypage 117)
;/Switches the rear-compartment air conditioning on/off (Ypage 113)
=_Sets the air distribution (Ypage 116)
¯ Defrosts the windshield (
Ypage 117)
?hActivates/deactivates air-recirculation mode (Ypage 118)
AKSets the airflow (Ypage 116)
z Defrosts the windshield (
Ypage 117)
B¿Switches the cooling with air dehumidification function on/off (Ypage 114)
C¤Switches the rear window defroster and mirror heating on/off (Ypage 118)
Optimum use of the air-conditioning
system
Below, you can find a number of notes and rec-
ommendations to help you use the air-condi-
tioning system optimally.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ switch comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †).Only
ch ange the temperature in small increments.
ROnly use the settings for defrosting the wind-
shield briefly, until the windshield is clear
again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h
switch comes on when the function is
switched on.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. Further information on the automatic
engine switch-off can be found under "ECO
start/stop function" (
Ypage 125).
Overview of climate control systems111
Climate control