2019 MERCEDES-BENZ METRIS tire type

Switching the rear compartment
lighting on centrally ....................... 100
J
JackHolder in the cargo compartment .. 274
Jacking points ................................ 299
Scope of tire-changing tools .......... 272
Storage location ............................ 272
Stowage compartment in the rear. .272
Stowage space in the cargo com-
partment ........................................ 273
Using ............................................. 299
Jump starting (engine) ......................274
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Position in the ignition lock ............ 123
Kickdown ...........................................1 32
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 151
Display message ............................ 217
Function/information .................... 150
Setting sensitivity (on-board com-
puter) ............................................. 187
Setting the sensitivity .................... 152
Language
Display (vehicle with steering
wheel buttons) ............................... 188
Display (vehicle without steering
wheel buttons) ............................... 176
Lashing points and tie downs
Permissible tensile load ................. 314 Lashing strap
Important safety notes .................. 247
Tensioning strap .................... 248, 249
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp
Changing bulbs .............................. 102
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 190
Automatic headlamp mode .............. 97
Changing bulbs (halogen head-
lamps) ............................................ 102
Changing bulbs (interior lights) ...... 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Driving abroad ............................... 139
Fog lamps ........................................ 97
Hazard warning lamps ..................... 98
High beam flasher ............................ 98
Hi

gh-beam headlamps ..................... 98
Important safety notes .................... 96
Light switch ..................................... 96
Low-beam headlamps ...................... 97
Parking lamps .................................. 96
Rear fog lamp .................................. 97
Replacing bulbs (halogen head-
lamps) ............................................ 102
Standing lamps ................................ 96
Switching the daytime running
lamps on/off (switch) ...................... 97
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 189
Switching the surround lighting
on/off (on-board computer) .......... 189
14Index

Turn signals .....................................98
Limited Warranty ................................ 27
Load distribution ...............................245
Load protection net ........................... 249
Loading guidelines ............................ 244
Loading rails
Maximum tensile strength ............. 315
Loads
Securing ........................................ 246
Transporting .................................. 244
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Driving abroad ............................... 139
Replacing bulbs .............................1 03
Switching on/off .............................. 97
Lumbar support ................................... 87
Lumbar support
see Lumbar support
M
M+S tires ............................................ 281
Maintenance ...................................... 259
Maintenance points under the
hood .................................................... 254
Maximum speed
Speed limitation .............................1 38
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 184
Memory function
Seats, steering wheel, exterior
mirrors ............................................. 94 Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 274
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 205
On-board computer (vehicle with-
out steering wheel buttons) ........... 191
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 94
Important safety notes .................... 93
Rear-view mirror .............................. 94
see Vanity mirror
Mobile phone
Type approval/frequency .............. 305
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 301
Mounting a new wheel ................... 300
Preparing the vehicle .....................2 99
Raising the vehicle ......................... 299
Removing a wheel .......................... 300
Removing and mounting the spare
wheel ............................................. 303
Securing the vehicle against roll-
ing away ........................................ 299
MP3
Operation ....................................... 184
N
NavigationMenu (on-board computer) ............ 182
Notes on breaking-in a new vehi-
cle ....................................................... 122
Index15

Scope ............................................ 272
Storage location ............................ 272
Stowage compartment in the rear..272
Stowage space in the cargo com-
partment ........................................ 273
Ventilation
see Climate control
VIN
Engine compartment ..................... 306
Type plate ...................................... 305
W
WarningStickers ...........................................2 9
Warning and indicator lamps
ABS ................................................ 224
Brakes ...........................................2 23
Check Engine ................................. 227
COLLISION PREVENTION ASSIST .. 229
Coolant .......................................... 227
Distance warning ........................... 229
Door ............................................... 231
ESP
®.............................................. 224
ESP®OFF ....................................... 226
Fuel tank ........................................ 227
General notes ................................ 221
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 136
PASSENGER AIR BAG OFF ...............4 6
Rear doo r...................................... .231
Reserve fuel ................................... 227
Restraint system ............................ 226
Seat belt ........................................ 222
Sliding door ................................... 231
Steering ......................................... 231
Tire pressure monitor .................... 230
Warranty .............................................. 27
Washer fluid
Adding ...........................................2 58
Capacities ...................................... 313
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205 Notes ............................................. 313
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 301
Wheels
Changing a wheel .......................... 298
Checking ........................................ 280
Cleaning ......................................... 268
Important safety notes .................. 279
Interchanging/changing ................ 298
Mounting a new wheel ................... 300
Mounting a whe el .......................... 299
R

emoving a wheel .......................... 300
Removing and mounting the spare wheel ............................................. 303
Snow chains .................................. 282
Storing ...........................................2 98
Tightening torque ........................... 301
Wheel/tire combinations ...............3 02
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Operation ......................................... 52
Windows
see Side windows
Windshield
Cleaning ......................................... 267
Defrosting ...................................... 117
Windshield washer fluid
Adding ...........................................2 58
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 190
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 177
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 109
Rear window wiper ........................ 106
Replacing the wiper blades ............ 107
Switching on/off ........................... 106
Winter driving
Slippery road surfaces ................... 141
Index25

Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benz parts satisfy these require-
ments. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 305) and engine number when
ordering genuine Mercedes-Benz parts
(
Ypage 306).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, display of fastened
seat belts)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize
vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the connection for OBD
(European on-board diagnostics) in the vehicle,
which is required by law. The relevant offices in
the service network or third parties collect,
process and use the data. This data documents
the vehicle's technical states, is used to help in
finding malfunctions and improving quality and
is sent to the manufacturer where necessary. Inaddition, the manufacturer is subject to product
liability. The manufacturer needs technical data
from vehicles for this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions y

ourself as part
of the selected equipment.
34Introduction

These include, for example:
Rmultimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
Raddress book data for use in conjunction withan integrated hands-free system or an inte-
grated navigation system
Rnavigation destinations that have been
entered
Rdata about using Internet services
This data can be saved locally in the vehicle or is
located on a device that you have connected to
the vehicle. If this data is saved in the vehicle,
you can delete it at any time. This data is sent to third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the piece of equipment in ques-
tion, these can include, for example:
Rsettings for the seat and steering wheel posi- tions
Rsuspension and climate control settings
Rcustomizations such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
terminal to the vehicle. You can control this by
means of the control elements integrated in the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include, for example:
Rgeneral vehicle status
Rposition data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection
If your vehicle has a wireless network connec-
tion, it enables data to be exchanged between
your vehicle and other systems. The wireless
network connection is made possible by the
vehicle's own transmitter and receiver or by
mobile end devices that you have brought into
the vehicle (e.g. smartphones). Online functions
can be used via this wireless network connec-
tion. These include online services and applica-
tions/apps provided by the manufacturer or
other providers.
Services provided by the manufacturer
In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in order to provide online
services. The data exchange for this takes place
via a secure connection, e.g. with the manufac- turer's IT systems intended for the purpose. Col-
lecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.
You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's
entire data connection. This does not include
legally prescribed functions and services such
as the "E-Call" emergency call system.
Services from third parties
If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms
of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service providerfor information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties.
Introduction35
Z

Top Tether anchorages
Example: rear bench seat
Top Tether anchorage ;is located at the bot-
tom of the rear side of the rear seat on the cross
brace between the seat or bench seat legs.
XMove head restraint :up.
XInstall the LATCH-type (ISOFIX) child restraint
system with Top Tether. Always comply with
the child restraint system manufacturer's
installation instructions when doing so.
XRoute Top Tether belt ?under head
restraint :between the two head restraint
bars.
XHook Top Tether hook =of Top Tether
belt ?into Top Tether anchorage ;.
Make sure that Top Tether belt ?is not twis-
ted.
XTension Top Tether belt ?. Always comply
with the child restraint system manufactur-
er's installation instructions when doing so.
XMove head restraint :back down again
slightly if necessary (Ypage 90). Make sure
that you do not interfere with the correct rout-
ing of Top Tether belt ?.
Child restraint system on the front-
passenger seat
General notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
the child restraint system on a rear seat.
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
always observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" (
Ypage 52).
You can thus avoid the risks that could arise as a result of:
Ran incorrectly categorized person in the front-
passenger seat
Rthe unintentional deactivation of the front-
passenger front air bag
Rthe unsuitable positioning of the child
restraint system, e.g. too close to the dash-
board
Rearward-facing child restraint system
If it is absolutely necessary to install a rearward-
facing child restraint system on the front-
passenger seat, always make sure that the
front-passenger front air bag is deactivated.
Only if the PASSENGER AIR BAG OFF indicator
lamp is permanently lit (
Ypage 46 )is the front-
passenger front air bag deactivated.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system
If it is absolutely necessary to install a forward-
facing child restraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not touch
the roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Always make sure that the shoulder belt strap is
62Children in the vehicle
Safety

put is also modified to keep the vehicle on the
desired course within physical limits. ESP®can
also stabilize the vehicle during braking.
ESP
®also monitors traction, i.e. power trans-
mission between the tires and the road surface.
The integrated traction control supports you
when pulling away or accelerating on wet, slip-
pery or slick roads. Should the drive wheels spin,
traction control brakes them individually. In
addition, greater drive torque is transmitted to
the wheel or wheels with traction. If traction on
the road surface is not sufficient, even ESP
®will
not allow you to pull away without difficulty. The
type of tires and total weight of the vehicle as
well as the gradient of the road also play a cru-
cial role. Traction control remains active if you
deactivate ESP
®.
If the h warning lamp in the instrument clus-
ter goes out before beginning the journey, ESP
®
is automatically active.
The h warning lamp in the instrument cluster
flashes when ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
Xwhen driving off, apply as little throttle as
possible.
Xadapt your speed and driving style to the pre-
vailing road conditions.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If ESP
®is malfunctioning, the hwarning
lamp (Ypage 224) lights up continuously while the engine is running and the display shows a
message.
Ron vehicles without steering wheel buttons
(Ypage 196)
Ron vehicles with steering wheel buttons
(Ypage 210)
ESP®is deactivated if the åwarning lamp in
the instrument cluster is lit when the engine is
running.
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Deactivating or activating ESP®
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Activate ESP®as soon as the situations descri-
bed above no longer apply. Otherwise, ESP®
assistance for stabilizing the vehicle will remain significantly reduced, even if the vehicle starts
to skid.
If you deactivate ESP
®:
Rthe å warning lamp in the instrument clus-
ter lights up
Rthe ÷ warning lamp in the instrument clus-
ter flashes if the wheels are spinning
RESP®assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h) is significantly reduced
Rengine torque is no longer limited and the
drive wheels are able to spin. The spinning of
the wheels results in a cutting action for bet-
ter traction on loose surfaces
Rtraction control is still activated
RESP®still provides support when you brake
66Driving safety systems
Safety

Always use the hands-free system for telephon-
ing while driving. Only use the telephone if road
traffic conditions permit. If this is not the case,
pull over to a safe location before using the tele-
phone.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 fee t(approximately 14 m)
every second.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must not exceed the speed limit for the tires
indicated by the speed rating. The speed rating
is stated in the tire tables (
Ypage 302).
You can permanently limit the permissible max-
imum speed of your vehicle, e.g. for driving on
winter tires.
138Driving tips
Driving and parking