
XTo unlock the sliding doors and the tail-
gate or rear door only: press the5but-
ton.
The turn signals flash once.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rthe anti-theft protection is armed again.
XTo lock centrally: press the&button.
The indicator lamps flash three times if:
Rthe anti-theft protection is armed.
Rall the doors and the tailgate or rear door
are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe tailgate or rear door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(
Ypage 70).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
Rusing the on-board computer on vehicles with
steering wheel buttons (Ypage 190)
Rat a specialist qualified workshop for vehicles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goe s o
n in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactivated
in the on-board computer (
Ypage 189).
Changing the settings of the locking
system
If you travel alone a lot, you may wish to change
the settings of the locking system. Press
the % button to unlock:
Rthe driver's and front-passenger door (Cargo
Van)
or
Rthe driver's door (Passenger Van)
XTo change the setting: press and hold down
the % and& buttons simultaneously
until the battery check lamp flashes twice
(
Ypage 69).
If the setting of the locking system is changed
within the signal range of the vehicle, press the & or% button to:
Rlock or
Runlock the vehicle
The key now functions as follows:
XTo unlock the driver's door or front doors: press the %button once.
XTo unlock centrally: briefly press the%
button twice.
XTo lock centrally: press the&button.
XTo restore factory settings: press and hold
down the %and& buttons simultane-
ously until the battery check lamp flashes
twice (
Ypage 69).
The key unlocks the vehicle centrally again.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using the
mechanical key (
Ypage 68).
The alarm can be stopped in the following two
ways:
XPress the %or& button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
70Key
Opening and closing

Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Adjusting the steering wheel
:
Steering column height
;Lever
XTo adjust the steering wheel: pull lever;
up and hold it.
The steering wheel is unlocked.
XMove the steering wheel to the desired posi-
tion.
XLet go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
Mirrors93
Seats, steering wheel and mirrors
Z

TheStatus Overviewin the Assist.menu
then also shows the èsymbol for vehicles
with steering wheel buttons (
Ypage 186).
XTo wipe with washer fluid: press theè
switch beyond the current position as far as it
will go to 1or press and hold 4.
When you release the èswitch, the rear
window wiper continues to wipe for about
another five seconds. The rear window wiper
then wipes according to the original position
2 or3.
The rear window wiper switches on automati-
cally if you engage reverse gear and the wind-
shield wipers are on.
If the vehicle is stationary and you open the tail-
gate or rear door, the rear window wiper will
stop automatically. The rear window wiper will
only resume wiping again when the tailgate and
rear door are closed and you pull away again.
The rear window will no longer be wiped properly if the wiper blade is worn. This may prevent you
from observing the traffic conditions. Informa-
tion on replacing the wiper blade can be found
under "Replacing wiper blades" (
Ypage 107).
Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!Never open the hood/tailgate or rear doors
if a windshield wiper arm has been folded
away from the windshield/rear window.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
windshield wiper arm without a wiper blade
and it falls onto the windshield/rear window,
the windshield/rear window may be damaged
by the force of the impact. Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
!Only hold the wiper blade by the wiper arm.
You could otherwise damage the wiper rub-
ber.
Wiper blades are wear parts. The windshield will
no longer be wiped properly if the wiper blades
are worn. This may prevent you from observing
the traffic conditions.
Please observe the service indicator after
changing the wiper blades of the windshield
wiper.
Service indicator
Replacement wiper blades for the windshield
wiper have a service indicator on the tip of the
wiper blade.
Depending on the amount of use, the service
indicator will change color from black to yellow.
Change the wiper blade if:
Rthe wiper blade is damaged
Rthe service indicator has turned yellow
In order to activate the service indicator, you
have to remove the protective film
(
Ypage 107).
Windshield wipers
XFold out wiper arm away from the windshield.
XHold the wiper arm and turn the wiper blade in
the direction of arrow :away from the wiper
arm as far as it will go.
XSlide catch ;upwards in the direction of the
arrow until you can feel and hear it engage in
the changing position.
Windshield wipers107
Lights and windshield wipers
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Breaking-in notes
Important safety notes
In certain driving and driving safety systems, the
sensors adjust automatically while a certain dis-
tance is being driven after the vehicle has been
delivered or after repairs. Full system effective- ness is not reached until the end of this teach-in
procedure.
New or replaced brake pads and brake discs
only reach their optimal braking effect after a
few hundred kilometers of driving. Until then,
compensate for this by applying greater force to
the brake pedal.
The first 1000 miles (1500 km)
For the service life and economy of your vehicle
it is crucial that you break in the engine with due
care.
RTherefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
RAvoid overstraining the vehicle and high
engine speeds during this period, e.g. driving
at full throttle. Do not exceed Øof the per-
missible maximum speed for each gear.
RDo not change down a gear manually in order to brake.
RTry to avoid depressing the accelerator pedal
beyond the pressure point (kickdown).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
iYou should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced.
Driving
Important safety notes
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Warm up the engine quickly. Do not use the
engine's full performance until it has reached
operating temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
122Driving
Driving and parking

Selecting transmission positions
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from Dto R, from Rto Dor
directly to P. The automatic transmission
could otherwise be damaged.
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf park position Pis selected, depress the
brake pedal to change the transmission posi-
tion.
XDrive position D: push the DIRECT SELECT
lever down beyond the 1st point of resist-
ance.
XReverse gear R: push the DIRECT SELECT
lever up beyond the 1st point of resistance.
iThe ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation can be found under "ECO start/stop
function" (
Ypage 125).
XNeutral N: push the DIRECT SELECT lever up
or down as far as the 1st point of resistance.
iWhen you switch off the engine, the auto-
matic transmission shifts to Nautomatically.
XPark position P: press the button of the
DIRECT SELECT lever in the direction of arrow
P.
Park position Pis engaged automatically if you:
Rremove the key
Ropen the driver's door while the vehicle is sta-
tionary or traveling at very low speeds and the
transmission is in position Dor R
If you want the automatic transmission to
remain in neutral Nafter you switch off the
engine, you must leave the key in the ignition
lock. This is necessary, for example, when wash-
ing the vehicle in a car wash with a conveyor.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped. Do not shift the
transmission into position Punless
the vehicle is stationary.
The automatic transmission shifts to P automatically if you:
Rremove the key
Ropen the driver's door while the
vehicle is stationary or traveling at
very low speeds and the transmis-
sion is in position Dor R.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well once
you have parked the vehicle.
CReverse gear
Only shift the transmission to Rwhen
the vehicle is stationary.
ANeutral
No power is transmitted from the
engine to the drive wheels. Releasing
the brakes will allow you to move the
vehicle freely, e.g. by pushing or tow-
ing.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral N.
!If the engine is switched off, roll-
ing in neutral Ncan damage the
power transmission and result in
transmission damage.
7Drive
The automatic transmission changes
gear itself. All forward gears are avail-
able.
You can influence gearshifts with
your choice of drive program. You
can also restrict the shift range.
Automatic transmission129
Driving and parking
Z

Transmission position and drive pro-
gram display
:Drive program
;Current transmission position orcurrent gear in drive program M
=Shift range, if restricted
The transmission positions and current drive
program :are shown at the bottom of the
instrument cluster display. The current trans-
mission position is highlighted.
In drive program M, the transmission position
indicator shows the current gear in position D
(
Ypage 132).
If you restrict the shift range, the transmission
position indicator shows the current transmis-
sion position plus restricted shift range =, e.g.
D2 (
Ypage 130).
The arrows in the transmission position display
show how and into which transmission positions
you can change using the DIRECT SELECT lever.
Changing gear
The 7-speed automatic transmission adapts to
your individual driving style by continuously
adjusting its shift points. These shift point
adjustments take into account the current oper-
ating and driving conditions. If the operating or
driving conditions change, the automatic trans-
mission reacts by adjusting the gearshift pro-
gram.
The 7-speed automatic transmission shifts to
the individual gears automatically when it is in
transmission position h. This depends on:
Rthe drive program selected (Ypage 131)
Rany restriction in the shift range
(Ypage 130)
Rthe position of the accelerator pedal
Rthe road speed
You can also change gear manually if you select
drive program M(
Ypage 132).
Shift ranges
:To shift down and restrict the shift range
;To shift up and derestrict the shift range
In transmission position Dand drive programs E
and C, you can use the steering wheel paddle
shifters to change gear yourself and restrict or
derestrict the shift range of the automatic trans-
mission.
XTo shift down and restrict the shift range:
briefly pull left steering wheel paddle
shifter :.
The automatic transmission shifts to the next
gear down, depending on the gear currently
engaged. The shift range is also restricted.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
or
XPull and hold left steering wheel paddle
shifter :.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic trans-
mission shifts down one or more gears and
restricts the shift range.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
The automatic transmission does not shift
down if you pull the left steering whee l p
addle
shifter whilst traveling at too high a speed. If
the maximum engine speed for the restricted
shift range is reached and you continue to
depress the accelerator pedal, the automatic transmission will shift up automatically. This
protects the engine from overrevving.
130Automatic transmission
Driving an d parking

XTo shift up and extend the shift range:
briefly pull right steering wheel paddle
shifter;.
The automatic transmission shifts to the next gear up, depending on the gear currently
engaged. This derestricts the shift range at
the same time.
If the display shows only transmission posi-
tion D, the shift range restriction is canceled.
XTo derestrict the shift range: pull and hold
right steering wheel paddle shifter ;.
The automatic transmission shifts up one or
more gears depending on the gear currently
engaged. At the same time, the shift range
restriction is canceled and the display shows
transmission position D.
Shift ranges and driving situations
=Use the engine's braking effect.
5Use the braking effect of the engine
on steep downhill gradients and for
driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Drive programs
General notes
You can use the program selector button to
choose between different drive programs for the
automatic transmission. Engine management
and the gearshifting characteristics of the auto-
matic transmission change depending on which
drive program is selected. Thus, a more comfort-
oriented or a more economical driving style is
supported, depending on the wish of the driver.
Selecting drive program Mdeactivates auto-
matic gearshifting, requiring that you change
gear manually.
After the engine is started, the automatic trans-
mission automatically switches to drive pro-
gram C(Comfort) for a comfortable and eco-
nomical driving style.
Program selector button
XPress the Éprogram selector button
repeatedly until the desired drive program is
selected.
The display shows the letter of the selected
drive program at the top of the transmission
position indicator (
Ypage 130).
M ManualManual gearshifting
CComfortComfortable, economical
driving style
EEcoParticularly economical
driving style
Drive program (M)
The Manual drive program is characterized by
the following:
RThe automatic transmission must be shifted
manually at all times. the automatic trans-
mission does not shift up automatically even
when the maximum engine speed is reached
(
Ypage 132).
RThe ECO start/stop function must be activa-
ted manually.
Drive program C
Drive program Comforthas the following char-
acteristics:
RThe vehicle delivers comfortable, economical handling characteristics.
ROptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Automatic transmission131
Driving an d parking
Z

Mercedes-Benz recommends that you have the
maximum permissible speed programed at a
Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissible
maximum speed.
Driving abroad
Service
An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately available.
The relevant workshop directories are available
from any Mercedes-Benz Commercial Van Cen-
ter.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities" (
Ypage 307).
Low-beam headlamps
General notes
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, you must switch
the headlamps to symmetrical low beam. This
prevents oncoming traffic from being blinded.
Symmetrical low beam does not illuminate as
large an area of the edge of the road.
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the oppo-
site side of the road to the country where the
vehicle is registered are met without the need to
convert the headlamps.
Transport by rail
Transporting your vehicle by rail may be subject
to certain restrictions or require special meas- ures to be taken in some countries due to vary-
ing tunnel heights and loading standards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time (
Ypage 130).
This should be observed in particular when driv-
ing with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
Driving tips139
Driving and parking
Z