2019 MERCEDES-BENZ METRIS technical data

Indicator and warning lamps in the
instrument cluster ............................... 221
Multimedia systems in brief............232
Introduction .........................................2 32
Audio 15 .............................................. 234
Stowing and features .......................240
Useful information ............................... 240
Stowage spaces and stowage com-
partments ............................................ 240
Sun visors ............................................ 241
Cup holder ...........................................2 41
Bottle holder ........................................ 242
Ashtray ................................................ 242
Cigarette lighter ................................... 242
12 V socket ......................................... 243
Mobile communications equipment ..... 243
Transporting loads ............................244
Useful information ............................... 244
Loading guidelines ............................... 244
Load distribution ................................. 245
Securing loads ..................................... 246
Lashing straps ..................................... 247
Securing loads ..................................... 249
Carrier systems ................................... 250
Maintenance and care ......................252
Useful information ............................... 252
Engine compartment ........................... 252
Maintenance ........................................ 259
Battery ................................................. 260
Care ..................................................... 265
Breakdown assistance .....................272
Useful information ............................... 272
Where will I find...? .............................. 272
Flat tire ................................................ 274
Jump-starting ....................................... 274
Tow-starting and towing away ............. 276
Electrical fuses ....................................2 78
Wheels and tires............................... 279
Useful information ............................... 279 Important safety notes ........................ 279
Operation ............................................ 279
Operation in winter .............................. 281
Tire pressure ....................................... 282
Loading the vehicle .............................. 290
What you should know about wheels
and tires .............................................. 293
Changing wheels ................................. 298
Wheel and tire combination ................. 302
Spare wheel ......................................... 303
Technical data
................................... 305
Useful information ............................... 305
Vehicle electronics .............................. 305
Identification plates .............................3 05
Service products and capacities .......... 306
Vehicle data ......................................... 313
Contents3

Cruise controlActivating ...................................... .145
Activation conditions ..................... 145
Cruise control lever ....................... 144
Deactivating ................................... 145
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Displaying the speed ..................... 144
Driving system ............................... 144
Function/notes ............................. 144
Important safety notes .................. 144
Problem (malfunction) ................... 146
Resuming the stored speed ........... 145
Setting a speed .............................. 145
Storing and maintaining current
speed ............................................. 145
Cup holder ......................................... 242
Important safety notes .................. 241
Cup holder
see Cup holder
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Date
Setting (vehicle with steering
wheel buttons) ............................... 189
Setting (vehicle without steering
wheel buttons) ............................... 178
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Changing bulbs .............................. 104
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Switching on/off (switch) ................ 97 Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 189
Interior lighting .............................. 190
Diagnostics connection
Operating safety and vehicle
approval ........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 181
Displaying (vehicle without steer-
ing wheel buttons) ......................... 175
Dimensions ........................................ 313
DIRECT SELECT lever
Automatic transmission ................. 128
Display
Function/notes (vehicle with
steering wheel buttons) ................. 179
Function/notes (vehicle without
steering wheel buttons) ................. 173
Permanent display (vehicle with
steering wheel buttons) ................. 188
Permanent display (vehicle with-
out steering wheel buttons) ........... 177
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 206
Service i
nterval display .................. 259
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 192
Service interval display .................. 259
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 205
Driving systems ............................. 216
Engine ............................................ 214
Hiding ............................................ 205
Important safety notes .................. 205
Introduction ................................... 205
Key ................................................ 221
Lights ............................................. 211
Setting the language ...................... 188
Tires ............................................... 219
Index9

Start/stop functionsee ECO start/stop function
Starting
see Starting (engine)
Starting (engine) ................................ 124
Status overview (on-board com-
puter) .................................................. 186
Steering
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Warning lamps ...............................2 31
Steering wheel
Adjusting ......................................... 93
Button overview ............................... 41
Buttons (on-board computer) ......... 178
Cleaning ......................................... 270
Paddle shifters ............................... 132
Steering wheel paddle shifters ........132
Stickers
General safety notes ........................ 29
Stowage net ....................................... 241
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 40
Glove box ....................................... 240
Important safety notes .................. 240
Stowage net ................................... 241
Summer opening
see Convenience opening feature
Summer tires ..................................... 281
Sun visor
Changing a bulb (mirror lamp) ....... 101
Overview ........................................ 241
Surround lighting (on-board com-
puter) ..................................................1 89
Switching air-recirculation mode
on/off ................................................. 118
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 172 Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs .............................1 05
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Tailgate
Changing bulbs (ambient lamp) ..... 101
Changing bulbs (signal and ambi-
ent light) ........................................ 102
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 79
Opening dimensions ......................3 13
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Technical data
Capacities ...................................... 306
Cargo tie-down points .................... 314
Guide rail ....................................... 315
Loading rails .................................. 315
Roof carrier .................................... 315
Tires/wheels ................................. 302
Trailer tow hitch ............................. 315
Vehicle data ................................... 313
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 185
Display message ............................ 221
Introduction ................................... 184
Number from the phone book ........ 185
Redialing ........................................ 185
Rejecting/ending a call ................. 185
Temperature
Coolant (display in the instrument
cluster) .......................................... 172
Coolant (display in the on-board
computer) ...................................... 175
Outsi de te
mperature ...................... 172
Index21

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these operating instruc-tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction29
Z

workshop. Vehicle components may other-
wise wear more quickly and the vehicle's
operating permit may be invalidated.
Problems with your vehicle
If you should experience problems with your
vehicle, particularly ones which may affect vehi-
cle safety, please contact a Mercedes-Benz
Commercial Van Centerto have the problem
diagnosed and rectified. If the problem is not
dealt with to your satisfaction there, please con-
tact a Mercedes-Benz Commercial Van Center
again or write to one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
USA only:
The following text is published as required of all
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LL.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LL.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 );go to http:// www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can find more information on vehicle safety
at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may instruct its Mercedes-Benz
Commercial Van Center to carry out technical
inspections on certain vehicles. This is always
the case if the quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checks if it has your registration data.
Your registration data is not stored if:
Ryou did not purchase your vehicle at a
Mercedes-Benz Commercial Van Center
Ryour vehicle was not inspected at a
Mercedes-Benz Commercial Van Center
It is advisable to register your vehicle with a
Mercedes-Benz Commercial Van Center. Inform
Mercedes-Benz as soon as possible about any
change of address or vehicle ownership.
Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives
!For safety reasons, have bodies manufac-
tured and installed in accordance with the
valid Mercedes-Benz body/equipment
mounting directives. These body/equipment
mounting directives guarantee that the chas-
sis and add-on equipment form a cohesive
whole and that the highest possible level of
operating and driving safety is reached.
For safety reasons, Mercedes-Benz recom-
mends that:
Rno other modifications be made to the vehi-
cle.
Rapproval be obtained from Mercedes-Benz
in the event of deviations from approved
body/equipment mounting directives.
Approval by official testing centers or permis-
sion given by authorities do not eliminate
safety risks.
32Introduction

Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benz parts satisfy these require-
ments. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 305) and engine number when
ordering genuine Mercedes-Benz parts
(
Ypage 306).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, display of fastened
seat belts)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize
vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the connection for OBD
(European on-board diagnostics) in the vehicle,
which is required by law. The relevant offices in
the service network or third parties collect,
process and use the data. This data documents
the vehicle's technical states, is used to help in
finding malfunctions and improving quality and
is sent to the manufacturer where necessary. Inaddition, the manufacturer is subject to product
liability. The manufacturer needs technical data
from vehicles for this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions y

ourself as part
of the selected equipment.
34Introduction

Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6 restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer- gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 45)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG OFF indicator lamp (
Ypage 46).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed with the ma
ximum amount of propel-
lant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
Occupant safety57
Safety
Z

Problems with the sliding door
ProblemPossible causes/consequences andMSolutions
The electric sliding door
is locked in place.Unfavorable operating conditions, e.g. frost, ice or heavy soiling, may
obstruct the sliding door.
XPress and hold the sliding door button until the sliding door has
opened or closed.
The sliding door moves with increased force. Observe that, in such
circumstances, the obstacle detection is less sensitive. To stop the
movement, release the sliding door button.
XRemove the cause of the blockage at the earliest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details of the tailgate opening
dimensions under "Technical data"
(
Ypage 313).
Opening and closing
XTo open: press button :on the handle.
XRaise the tailgate.
XTo close: pull the tailgate firmly downwards
by strap ;and close it from outside.
Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required.
In an emergency, you can open the tailgate
using the release catch for service purposes.
XPry off the cover on the lower part of the tail-
gate with a suitable tool, e.g. the screwdriver from the vehicle tool kit.
XInsert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
XSwing the tailgate upwards.
Tailgate79
Opening and closing
Z