2019 MERCEDES-BENZ GLS SUV oil

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. Refueling
155Driving and parking Z

twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired, pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or grinding noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the different braking characteristics.
Driving off-road increases the likelihood of dam-age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position 005Cwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for your vehicle, drive back down in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain. The following driving systems are specially
adapted to off-road driving:
R The Off-road drive program (vehicles without
Off-Road Engineering package)
(Y page 216)
R Off-road andOff-road Plus drive programs
(vehicles with Off-Road Engineering package) (Y page 217)
R LOW RANGE off-road gear (vehicles with the
Off-Road Engineering package)
(Y page 218)
R Differential lock (vehicles with the Off-Road
Engineering package) (Y page 218)
R Off-road ABS (Y page 67)
R Off-road 4ETS (Y page 70)
R Off-road ESP ®
(Y page 71)
R AIRMATIC package (vehicle level)
(Y page 185)
R DSR (Downhill Speed Regulation)
(Y page 215)
Observe the following notes:
R Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program (Y page 217) or shift to the
LOW RANGE off-road gear (Y page 218).
R Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 300).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 215).
R Always keep the engine running and in gear
when driving down an incline.
R Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
R Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion.
R Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea- sons, get out of the vehicle first and survey
the off-road route.
R Look out for obstacles, such as rocks, holes,
tree stumps and furrows. Driving
tips
167Driving an d parking Z

R
Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over.
R Always keep the doors, the tailgate, the side
windows and the sliding sunroof closed while the vehicle is in motion.
R Do not shift the automatic transmission to
position 005C.
R Observe the notes on off-road fording
(Y page 165).
i Information about retrofitting special all-ter-
rain tires is available from any qualified spe-
cialist workshop.
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur- faces.
Checklist before driving off-road !
If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
X Engine oil level: check the engine oil level
and add engine oil if necessary.
When you drive on steep gradients, the engine
oil level must be sufficiently high to ensure
that oil is supplied correctly in the vehicle.
X Tire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tread depth and
pressure of the tires.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and
replace them if necessary. Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and reduce the risk of an accident to yourself and
other road users.
X If the Offroad orOffroad Plus drive program
is selected: select the Individual,Sport,
Comfort orSlippery drive program
(Y page 147).
X Deactivate the LOW RANGE off-road gear
(Y page 218).
X Deactivate DSR (Y page 215).
X Lower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear license plates.
X Clean the wheels and tires with a water jet
and remove any foreign objects.
X Clean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
X Check whether twigs or other parts of plants
have become trapped. These increase the risk of fire and can damage fuel pipes, brake
hoses or the rubber bellows of the axle joints
and propeller shafts.
X After the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations. 168
Driving tipsDriving and parking

For further information on belt adjustment, see
(Y page 48).
Switching the fold-in mirrors when lock-
ing feature on/off
This function is only available when the vehicle is
equipped with the electrical fold-in function.
When you activate the Auto.
Auto. Mirror Mirror Folding
Folding
function, the exterior mirrors are folded in when
the vehicle is locked. The exterior mirrors fold
out automatically again as soon as you unlock
the vehicle.
X Press the 0059or0065 button on the steering
wheel to select the Sett.
Sett. menu.
X Press the 0064or0063 button to select the
Convenience
Convenience submenu.
X Press 0076to confirm.
X Press the 0064or0063 button to select the
Auto. Mirror Folding
Auto. Mirror Folding function.
If the Auto. Mirror Folding Auto. Mirror Folding function is
switched on, the multifunction display shows the exterior mirror in orange.
X Press the 0076button to save the setting. If you have switched the
Auto. Mirror Fold‐
Auto. Mirror Fold‐
ing
ing on and you fold the exterior mirrors in using
button 0043, they will not fold out automatically
(Y page 111).
You can then only fold out the exterior mirrors
using button 0043.
Restoring the factory settings X
Press the 0059or0065 button on the steering
wheel to select the Sett.
Sett. menu.
X Press the 0064or0063 button to select the
Factory Setting Factory Setting submenu.
X Press 0076to confirm.
The Reset All Settings?
Reset All Settings? message
appears. X
Press the 0064or0063 button to select No Noor
Yes Yes.
X Press 0076to confirm the selection.
If you select Yes
Yes, the multifunction display
shows a confirmation message.
If you want to reset the Daytime Running
Daytime Running
Lights
Lights function in the Light
Lightsubmenu, you
must turn the SmartKey to position 0047in the
ignition lock. ON&OFFROAD menu
X Press the 0059or0065 button on the steering
wheel to select the ON&OFFROAD
ON&OFFROADmenu.
You can view the current off-road program set-
tings in the ON&OFFROAD
ON&OFFROAD menu:
R Vehicles with the Off-Road Engineering pack-
age (Y page 217)
R Vehicles without the Offroad Engineering
package (Y page 216) AMG menu (Mercedes-AMG vehicles)
Warm-up 0043
Digital speedometer
0044 Gear indicator
0087 Upshift indicator
0085 Engine oil temperature
0083 Coolant temperature
0084 Transmission oil temperature
X Press the 0059or0065 button on the steering
wheel to select the AMG AMGmenu.
Upshift indicator: upshift indicatorUp
Up0087
indicates that the engine has reached the
overrevving range when in the manual drive
program.
Engine/transmission oil temperature:
when the engine and transmission are at nor-
mal operating temperature, oil tempera-
ture 0085and 0084are displayed in white in the
multifunction display. 242
Menus and submenusOn-board computer and displays

If the multifunction display shows oil temper-
ature 0085or0084 in blue, the engine or the
transmission are not yet at normal operating
temperature. Avoid driving at full engine out-
put during this time.
SETUP 0043
Engine mode (Comfort Comfort/Sport Sport/Sport +Sport +)
0044 Suspension setting Comfort
Comfort/SportSport/
Sport +
Sport +
0087 Transmission position D
D/M M
0085 ESP ®
mode (ON ON/OFFOFF)
SETUP displays the following information/func- tions:
R the digital speedometer
R the gear indicator
R the engine mode
R the suspension mode
R the transmission position
R the ESP ®
(Electronic Stability Program) mode
X Press the 0059or0065 button on the steering
wheel to select the AMG
AMGmenu.
X Press the 0063button repeatedly until SETUP
is displayed.
RACE TIMER Displaying and starting RACETIMER
The RACETIMER is only intended for use on a
closed race circuit. Do not use the function on
public roads. 0043
Lap
0044 RACETIMER You can start the RACETIMER when the engine is
running or if the SmartKey is in position 0048in the
ignition lock.
X Press the 0059or0065 button on the steering
wheel to select the AMG
AMG menu.
X Press the 0063button repeatedly until the
RACETIMER is shown.
X To start: press the 0076button to start the
RACETIMER.
Displaying the intermediate time X
Press the 0059or0065 button to select
Interm. Time Interm. Time.
X Press 0076to confirm.
The intermediate time is displayed for five
seconds.
Starting a new lap 0043
RACETIMER
0044 Fastest lap time (best lap)
0087 Lap
X Press 0076to confirm New Lap
New Lap.
i It is possible to store a maximum of sixteen
laps. The 16th lap can only be completed with
Finish Lap
Finish Lap.
Stopping the RACETIMER Menus and submenus
243On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 003D
Stop Vehicle See Stop Vehicle See
Operator's Manual Operator's Manual The battery is no longer being charged and the condition of charge is
too low.
A warning tone also sounds.
X Pull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Observe the instructions in the 003DSee Operator's Manual
See Operator's Manual
display message.
X Consult a qualified specialist workshop. 00B2
Check Check
Engine
Engine Oil
OilAt
At
Next Refueling
Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid longer journeys when there is insufficient engine oil. You
could otherwise damage the engine.
X Check the oil level when next refueling, at the latest (Y page 323).
X If necessary, add engine oil (Y page 323).
If the engine oil needs topping up more often: X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any quali-
fied specialist workshop or on the Internet at http://bevo.mercedes- benz.com. 00B2
Check Engine Oil Check Engine Oil
Level (Add 1 quart) Level (Add 1 quart) Mercedes-AMG vehicles: the engine oil level is too low.
! Avoid longer journeys when there is insufficient engine oil. You
could otherwise damage the engine.
X Check the oil level when next refueling, at the latest (Y page 323).
X If necessary, add engine oil (Y page 323).
If the engine oil needs topping up more often: X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any quali-
fied specialist workshop or on the Internet at http://bevo.mercedes- benz.com. 00B2
Engine Oil Level Engine Oil Level
Low Stop Vehicle Low Stop Vehicle
Turn Engine Off Turn Engine Off Mercedes-AMG vehicles: the engine oil level is too low.
There is a risk of engine damage.
X Pull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Check the engine oil level (Y page 323).
X If necessary, add engine oil (Y page 323).00B6
Fuel Level Low Fuel Level Low The fuel level has dropped into the reserve range.
X Refuel at the nearest gas station. 260
Display
messagesOn-board computer and displays

Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts G
WARNING
The ignition system and the fuel injection sys- tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition is switched on.
Electrically live components include ignition
coils, spark plug connectors and the test socket. To ensure the flow of fresh air through the air
vents into the vehicle interior, please observe
the following notes (Y page 136):
Opening the hood G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood. Engine compartment
321Maintenance and care Z

X
Make sure that the windshield wipers are
turned off.
X Pull release lever 0043on the hood.
The hood is released. X
Reach into the gap, pull hood catch handle 0044
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood X
Lower the hood and let it fall from a height of
approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force. Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. Other-
wise, the values of the European on-board diag- nostics may be affected. Some of these read-
ings are required by law and must be accurate at all times. Engine oil
Important safety notes G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
General notes Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be in a different location. 322
Engine compartmentMaintenance and care