2019 MERCEDES-BENZ GLS SUV oil change

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. Refueling
155Driving and parking Z

twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired, pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or grinding noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the different braking characteristics.
Driving off-road increases the likelihood of dam-age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position 005Cwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for your vehicle, drive back down in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain. The following driving systems are specially
adapted to off-road driving:
R The Off-road drive program (vehicles without
Off-Road Engineering package)
(Y page 216)
R Off-road andOff-road Plus drive programs
(vehicles with Off-Road Engineering package) (Y page 217)
R LOW RANGE off-road gear (vehicles with the
Off-Road Engineering package)
(Y page 218)
R Differential lock (vehicles with the Off-Road
Engineering package) (Y page 218)
R Off-road ABS (Y page 67)
R Off-road 4ETS (Y page 70)
R Off-road ESP ®
(Y page 71)
R AIRMATIC package (vehicle level)
(Y page 185)
R DSR (Downhill Speed Regulation)
(Y page 215)
Observe the following notes:
R Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program (Y page 217) or shift to the
LOW RANGE off-road gear (Y page 218).
R Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 300).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 215).
R Always keep the engine running and in gear
when driving down an incline.
R Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
R Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion.
R Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea- sons, get out of the vehicle first and survey
the off-road route.
R Look out for obstacles, such as rocks, holes,
tree stumps and furrows. Driving
tips
167Driving an d parking Z

Further information on windshield washer fluid
(Y page 388). ASSYST PLUS
Service message
i If the scheduled service intervals are excee-
ded, this may result in damage to the vehicle.
You can obtain up-to-date information concern-
ing the servicing of your vehicle from a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (Y page 322).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
R Service A in .. Days Service A in .. Days
R Service A Due
Service A Due
R Service A Exceeded by .. Days
Service A Exceeded by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter A
A or B B, possibly in connection with a
number or another letter, shows the type of ser-
vice. A
A stands for a minor service and B
Bfor a
major service.
Further information can be obtained at a quali-
fied specialist workshop.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding a service message
X Press the 0038or0076 button on the steering
wheel. Displaying service messages
X Switch on the ignition.
X Press the 0059or0065 button on the steering
wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the 0076button.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also obtain further information on maintenance
work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R Use in mountainous terrain or on poor road
surfaces
R If the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be checked more often. Further information can be
obtained at a qualified specialist workshop. ASSYST PLUS
325Maintenance and care Z

X
Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damag-
ing the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are
unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
i Note that regular care is essential to ensure
that the appearance and comfort of the cov-
ers is retained over time.
Genuine leather seat covers ! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R differences in the texture
R marks caused by growth and injury
R slight nuances of color 332
CareMaintenance and care

ponents may also be damaged. There is a risk
of an accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 373).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Depending on tire wear, this may
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor (Y page 359).Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel. Mounting a wheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire" (Y page 335).
X Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-ahead
position.
X Vehicles with automatic transmission:
shift the transmission to position
005D.
X Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (Y page 187).
X Vehicles with the Off-Road Engineering
package:
make sure that the normal level is
selected (Y page 180).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the driv-
er's door.
The vehicle electronics are now in position
0092. This means no SmartKey is in the ignition lock.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 140).
X If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
X Safeguard the vehicle against rolling away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified
specialist workshop. Changing a wheel
373Wheels and tires Z

!
Never refuel using:
R Diesel
R Gasoline with more than 10% ethanol by
volume, e.g. E15, E20, E85, E100
R Gasoline with more than 3% methanol by
volume, e.g. M15, M30, M85, M100
R Gasoline with metalliferous additives
Do not mix such fuels with the fuel recom-
mended for your vehicle.
! To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline may be used.
If premium-grade unleaded gasoline is
unavailable and you have to refuel with regu-
lar unleaded gasoline, observe the following
precautions:
R Only fill the fuel tank to half full with regular
unleaded gasoline and add the rest as soon
as possible with premium-grade unleaded
gasoline.
R Do not drive at the maximum design speed.
R Avoid sudden acceleration and engine
speeds over 3000 rpm.
i For more information, please contact a
qualified specialist workshop or visit
http://www.mbusa.com (USA only).
As a temporary measure, if the recommended
fuel is not available, you may also use regular
unleaded gasoline with an octane rating of
87 AKI/91 RON. This may reduce engine per-
formance and increase fuel consumption. Avoid driving at full throttle and sudden acceleration.
Never refuel using gasoline with a lower AKI.
Information on refueling (Y page 156).
Additives ! Operating the engine with fuel additives
added later can lead to engine failure. Do not mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be
mixed with additives recommended by
Mercedes-Benz. Comply with the instructions for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran- ded fuels that have additives. The fuel quality available in some countries may
not be sufficient. Residue could build up in the
fuel injection system as a result. In such cases, and in consultation with an authorized
Mercedes-Benz Center, the fuel may be mixed
with the cleaning additive recommended by
Mercedes-Benz. You must observe the notes
and mixing ratios specified on the container. Engine oil
General notes !
Do not use engine oil or an oil filter with
specifications deviating from those expressly required for the prescribed service intervals.
Do not change the engine oil or oil filter in
order to set replacement intervals longer than
those prescribed. This could otherwise cause damage to the engine or exhaust gas after-
treatment.
Follow the instructions on the service interval display for changing the engine oil. This could
otherwise cause damage to the engine or
exhaust gas aftertreatment.
When handling engine oil, observe the important safety notes on service products (Y page 384).
The engine oils are matched to the performance of Mercedes-Benz engines and service intervals.
You should therefore only use engine oils and oil filters that are approved for vehicles with main-
tenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Alternatively, visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. 386
Service products and filling capacitiesTechnical data

Model MB-Freigabe or
MB-Approval All models
229.5, 229.6
Mercedes‑AMG vehicles
229.5
Mercedes-AMG vehicles:
only use SAE 0W-40
or SAE 5W-40 engine oils.
i MB approval is indicated on the oil contain-
ers.
Filling capacities The following values refer to an engine oil
change, including the oil filter.
Model Capacity
GLS 550 4MATIC
Mercedes‑AMG
vehicles
9.0 US qt (8.5
l) All ot
her models 7.4 US qt (7.0
l) Ad
ditives !
Do not use any additives in the engine oil.
This could damage the engine. Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake fluid is too low, vapor pockets may form in the brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
Comply with the important safety notes for ser- vice products when handling brake fluid
(Y page 384).
Use only brake fluid approved for Mercedes-
Benz according to MB-Freigabeor MB-Approval
331.0.
Information about approved brake fluid can be
obtained at any qualified specialist workshop or on the Internet at
http://bevo.mercedes-benz.com.
i Have the brake fluid regularly replaced at a
qualified specialist workshop in accordance
with the replacement intervals and the
replacement confirmed in the service report. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
You can find additional notes on the coolant in
the following places:
R in the Mercedes-Benz Specifications for
Service Products, MB BeVo 310.1
- on the Internet at
http://bevo.mercedes-benz.com
- on the Mercedes-Benz BeVo app
R a qualified specialized workshop
! Always use a suitable coolant mixture, even
in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the replace- ment confirmed in the service report.
Comply with the important safety notes for ser- vice products when handling coolant
(Y page 384). Service products and filling capacities
387Technical data Z