2019 MERCEDES-BENZ GLS SUV lock

Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone if you:
R switch on the hazard warning lamps
R do not lock the doors
R open the hood Pulling away
General notes G
WARNING
If the engine speed is above the idling speed
and you engage transmission position 003A
or 0046, the vehicle could pull away suddenly.
There is a risk of an accident.
When engaging transmission position 003Aor
0046, always firmly depress the brake pedal
and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (Y page 241).
It is possible to shift the transmission from posi-
tion 005Dto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
be moved but the parking lock remains
engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con- verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (Y page 160).Pulling away with a trailer To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake.
X Press and hold handle 0043.
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster remains on.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination is
held by the driving force of the engine, release lever 0043.
the electric parking brake is released.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster
goes out.
Hill start assist Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist. Driving
143Driving and parking Z

If indicator lamp
0044is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. Problems with the engine
Problem
Possible causes/consequences and
0050 0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the SmartKey in the ignition lock back to position 0092.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 141). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 343).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 324). Observe the warning notes
as you do so and add coolant if necessary. 146
DrivingDriving and parking

Sport
Sporty driving characteris-
tics
Sport Plus
Particularly sporty driving
characteristics
Slippery
Optimal driving characteris-
tics on slippery or snow-
covered roads Additional information for drive programs
(Y page 151). Automatic transmission
Important safety notes
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. DIRECT SELECT lever
Overview of transmission positions 005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The DIRECT SELECT lever is on the right of the
steering column. The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion 005D,005E, 005Cor005B is shown on the trans-
mission position display on the multifunction
display (Y page 149).
Engaging park position P !
If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from 005Bto005E, from 005Eto005B
or directly to 005D. Otherwise, the automatic
transmission may be damaged.
X Push the DIRECT SELECT lever switch in the
direction of arrow 005D.
Engaging park position P automatically Park position
005Dis automatically engaged if:
R you switch off the engine using the SmartKey
and remove the SmartKey
R you switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position 005Bor005E
Under certain conditions, the automatic trans-
mission will shift automatically to transmission
position 005Dif the HOLD function or Active Dis-
tance Assist DISTRONIC is activated. Observe
the information on the HOLD function
(Y page 184) and on Active Distance Assist
DISTRONIC (Y page 176).
Engaging reverse gear R !
Only move the automatic transmission to
005E when the vehicle is stationary.
X If the transmission is in position 005Bor005C:
push the DIRECT SELECT lever up past the
first point of resistance.
X If the transmission is in position 005D: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance. 148
Automatic transmissionDriving and parking

Shifting to neutral N
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X If the transmission is in position 005Bor005E:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position 005D: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition lock, the auto-
matic transmission shifts to 005Dautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts automatically to 005D.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash: With the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X Remove the Start/Stop button from the igni-
tion lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position 005Eor005C:
push the DIRECT SELECT lever down past the first point of resistance.
X If the transmission is in position 005D: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display. 0043
Transmission position
0044 Gear
0087 Drive program Automatic transmission
149Driving and parking Z

The arrows in the transmission position display
show how and into which transmission positions you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position 005Band, in
Mercedes-AMG vehicles, drive program Cor S. Transmission positions
0045 Park position
Only shift the transmission into posi- tion 005D(Ypage 158) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position 005D. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
Park position 005Dis automatically
engaged if:
R you switch off the engine using the
SmartKey and remove the Smart-
Key
R you switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position 005Bor
005E 0046 Reverse gear
Shift the transmission into position
005E only when the vehicle is station-
ary. 0044 Neutral
Do not shift the transmission to
005C
while driving. The automatic trans-
mission could otherwise be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position 005Cif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position 005Eor005B,
the automatic transmission will shift
to 005C automatically.
! Coasting in neutral
005Cmay
cause damage to the drive train. 003A Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position 005B. This automatic gear shift-
ing behavior is determined by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts 150
Automatic transmissionDriving and parking

G
WARNING
Fuels are toxic and harmful to health. There is a risk of injury.
You must avoid fuels coming into contact with
skin, eyes and clothes or being swallowed.
Do not inhale the fuel vapors. Keep children
away from fuels.
Keep doors and windows closed during the
refueling process.
If you or others come into contact with fuel,
observe the following points:
R Immediately rinse the fuel off your skin with
soap and water.
R If you get fuel into your eyes, immediately
rinse your eyes throughly with clean water.
Seek medical attention immediately.
R Seek medical attention immediately if fuel
has been swallowed. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic charging can lead to the creation
of sparks and ignite fuel vapor. There is a risk of fire and explosion.
Touch the metallic body of the vehicle before
you open the fuel filler cap or handle the pump nozzle. Any possible electrostatic charge
present will in this way be depleted.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system. !
Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 385). Refueling
General information Pay attention to the important safety notes
(Y
page 155).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed
00B6 in the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi- cle.
Opening the fuel filler flap 0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Instruction label for fuel type to be refueled
0085 Tire pressure table 156
RefuelingDriving and parking

X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics will now be in key
position 0092. This is the same as the SmartKey
having been removed.
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counter-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0044.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and refuel.
X Only fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 260).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 282). Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050 0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics will now be in key position 0092. This is the
same as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. Refueling
157Driving and parking Z

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position 005Dand
the SmartKey must be removed from the igni- tion lock
R the front wheels must be turned towards the
curb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
X Apply the electric parking brake.
X Shift the transmission to position 005D.
X With the SmartKey: turn the SmartKey to
position 0092in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO:
Press the Start/Stop button (Y page 140)
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to 005D
automatically.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
X Vehicles with a SmartKey: switch on the
ignition.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X All vehicles: depress the brake pedal and
keep it depressed.
X Engage neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. 158
ParkingDriving and parking