2019 MERCEDES-BENZ GLE SUV service

Overview of
the emer gency call sy stems available in theve hicle Mercedes-Benz emer
gency call sy stem 112 emer gency call sy stem (EU eCall)
R Both emer gency call sy stems are included as standard equipment in your vehicle and are activated at thefa ctor y.
R The use of bo themer gency call sy stems is exempt from charge s.
R The Mercedes-Benz emer gency call sy stem is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmit‐
te dto a Mercedes-Benz emer gency call centre.
In theeve ntthat the emer gency call centre of the Mercedes-Benz
emer gency call sy stem cann otbe reached (e.g. due toa lack of net‐
wo rkcoverage ),th e11 2 emer gency call is car ried out automaticall y.R
Ifyo u decide on the11 2 emer gency call sy stem (EU eCall), then the
sy stem only logs in tothe mobile phone network af terth e triggering of
a manual or automatic emer gency call.
R The 112 emergency call sy stem (EU eCall) transmits automatic and
manual emer gency call topublic coordination centres.
R Both emer gency call sy stems only function in areas in which the wireless service pr oviders of fer mobile phone co verage.
R For bo thsystems, insuf ficient network co verage from the wireless service pr oviders can result in an emergency call not being transmitted. Yo
u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
There is the option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU eCall). Contact address
for car rying out deacti‐
va tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers. Mercedes-Benz
recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak. 450
MBUX multimedia sy stem

R
Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overeliability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on ly transferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatically triggered
emergency call in which there is no voice
con tact, the accident data is transmit ted
immediately tothe public emer gency call
centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the11 2 emer gency
call is car ried out automaticall y.Overview of emer
gency call sy stems
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (→ page 451) or
manually .
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation.
Messages on the display
The following displa ysappear in the multimedia
sy stem display of the bo themer gency call sys‐
te ms:
R SOS NOT READY: the ignition is not on or
th ere is a malfunction with the emer gency
call sy stem. This does not necessarily indi‐
cate comple tefailure of the emer gency call sy
stem. Emer gency calls call still be trans‐
mit ted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d. MBUX multimedia sy
stem 451

Bo
th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emergency call sy stem (EU
eCall) automatically initiate an emer gency call in
th efo llowing situations:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident.
R After an auto matically initia ted emer gency
st op byActive Emergency Stop Assist.
The emer gency call has been made:
R Avo ice connection is es tablished with the
emer gency call centre.
R A messa gewith accident data is transmitted
to the emer gency call centre.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the11 2 emer gency number or an appro‐
pria telocal emer gency call number on your
mobile phone. If an eme
rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and/or the police tothe acci‐
dent site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Tr iggering a manual emer gency call #
Using the SOS but ton in theove rhead
control panel: pressthe SOS button at least
one second long. #
Using voice control: usethe LINGUA‐
TRONIC voice commands (Link tothe section
with voice commands) (→ page 322).
The emer gency call has been made:
R Avo ice connection is es tablished with an
emer gency call centre.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice connection is es
tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and the police tothe accident
site.
R A message with accident data is transmit ted
to the emer gency call centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe display of the multimedia sy stem. #
Dial the11 2 emer gency number or an appro‐
pria telocal emer gency call number on your
mobile phone.
Emer gency call sy stem data transmission
Fo r bo th th e Mercedes-Benz emer gency call sys‐
te m as well as the11 2 emergency call sy stem
(EU eCall) data is transfer redto the Mercedes-
Benz emer gency call centre or the public emer‐
ge ncy services call centre.
Depending on the emer gency call sy stem
(→ page 449) activated dif fere nt da tais trans‐
mit tedto the appropriate emer gency call centre. 452
MBUX multimedia sy stem

Online and Internet functions
Internet connection
Information on connecting
tothe Internet &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. &
WARNING Risk of di stra ction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the tra ffic situation. This could also
cause youto lose control of theve hicle. #
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Depending on theve hicle's equipment, you can
es tablish an Internet connection in thefo llowing
wa ys:
R Vehicles with a communication module:
Internet use including Mercedes me connect
services and data roaming (→ page 456).
R Vehicles without a communication mod‐
ule: -
viaWi-Fi wi tha data-enabled mobile
phone (→ page 457)
- via Blue tooth®
with a data-enabled
mobile phone (→ page 457)
The In tern et functions can only be used toa limi‐
te d deg ree whilst driving.
Fu nction of the communication module
On vehicles with a built-in communication mod‐
ule, the Internet connection is es tablished via an
integ rated SIM card.
To use In tern et access via the communication
module thefo llowing conditions must be me t:
R Mercedes me connect is active and ready for
operation.
R Mercedes me connect is activated for Inter‐
net access.
R Data volume via Mercedes me connect is
av ailable.
If th e data volume limit is reached, theav ailabil‐
ity of Mercedes me connect services is limited.
The data volume must be pur chased via
Mercedes me connect. 456
MBUX multimedia sy stem

%
Con tact a Mercedes-Benz service centre to
fi nd out wh ether it is possible topur chase
data volume in your count ry.
Setting up an Internet connection via Wi-Fi
Re quirements:
R theWi -Fi function is acti vated on the multi‐
media sy stem (→ page 369).
R theWi -Fi function is acti vated on the mobile
phone (see the manufacturer's operating
instructions).
R Internet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
The Internet connection via Wi-Fi is restricted or
does not function if:
R the mobile phone is switched off
R mobile data use is deactivated on the mobile
phone
R theWi -Fi function is deacti vated on the multi‐
media sy stem
R theWi -Fi function is deacti vated on the
mobile phone R
Internet access via Wi-Fi is deacti vated on
th e mobile phone
Multimedia sy stem:
, © .
Settings .
System .
Wi-Fi &
Bluetooth .
Internet settings .
Connect via
Wi-Fi #
Select the networ k. #
Log in totheWi -Fi network (→ page 369).
Setting up an Internet connection via Blue‐
to oth ®
Requ irements:
R The mobile phone supports the Blue tooth®
profile PAN (Personal AreaNet work).
R The mobile phone is connec tedto the multi‐
media sy stem via Blue tooth®
(→ page 426).
The Internet connection via Blue tooth®
is restric‐
te d or does not function if:
R the mobile phone is switched off
R the mobile phone is connected a an addi‐
tional mobile phone R
the mobile phone network co verage is insuf‐
fi cient
R mobile da tause is deactivated on the mobile
phone
R the Blue tooth®
function on the multimedia
sy stem is switched off and the mobile phone
is to be connec ted via Blue tooth®
R the Blue tooth®
function is switched off on
th e mobile phone and the mobile phone is to
be connec ted via Blue tooth®
R neither the mobile phone network nor the
mobile phone allow simultaneous use of a
te lephone and an In tern et connection
R the mobile phone has not been enabled for
Internet access via Blue tooth®
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®
,yo u will
be assis tedth ro ugh the process of setting up an
Internet connection.
The Internet connection can also be confi gured
manually. MBUX multimedia sy
stem 457

Fu
rther information can be obtained at http://
www.mercedes-benz.com/connect or from a
Mercedes-Benz service centre.
Multimedia sy stem:
, © .
Settings .
System .
Wi-Fi &
Bluetooth .
Internet settings .
Connect via
Bluetooth #
Select the mobile phone.
The Internet connection is es tablished.
Establishing an automatic Internet connec‐
tion
Multimedia sy stem:
, © .
Settings .
System .
Wi-Fi &
Bluetooth .
Internet settings #
Highlight the mobile phone. #
Select r. #
Activate D Permanent Internet connec-
tion. Cancelling In
ternetaccess permission for a
mobile phone
Multimedia sy stem:
, © .
Settings .
System .
Wi-Fi &
Bluetooth .
Internet settings #
Select rinthe line of the mobile phone. #
Select Delete configuration. #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
, © .
Settings .
System .
Wi-Fi &
Bluetooth .
Internet settings #
Select rinthe line of the mobile phone. #
Select Details.
Establishing an Internet connection
Multimedia sy stem:
, © .
Mercedes me & Apps #
Forex ample, select zBrowser .
% The multimedia sy stem usually es tablishes
th e Internet connection automaticall y.Ifthe
multimedia sy stem is not connected tothe Internet,
the Internet connection is es tab‐
lished when an Internet application is used.
% The availability of web br ows ers is count ry-
dependent.
Setting automatic disconnection of the Inter‐
net connection
Multimedia sy stem:
, © .
Settings .
System .
Wi-Fi &
Bluetooth .
Internet settings #
Select rinthe line of the mobile phone. #
Select Disconnect when inactive .
The following options are available:
R 5 minutes
R 10 minutes
R 20 minutes
R Unlimited #
Select an option. 458
MBUX multimedia sy stem

Internet
radio Calling up In
ternetradio
Re quirements:
R There is an account on http://
www.me rcedes.me.
R The Internet radio service is activated.
R The data volume is available. Depending on
the count ry, data volume may
need tobe pur chased.
R Afast Internet connection for data transmis‐
sion free of inter fere nce.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre. Multimedia sy
stem:
, © .
Radio #
Select TuneIn radio.
The Internet radio menu appears. The last
st ation set starts playing.
% The connection quality depends on the local
mobile phone reception. MBUX multimedia sy
stem 463

include logos, album co
vers, music trac ks, pro‐
grammes, ne wsor service information, forex am‐
ple. #
Select #. Ac
tivating/deactivating the frequency fix
function Multimedia sy
stem:
, © .
Radio .
Z #
Select Frequency fix toswitch on or off.
If th e function is activated, the set frequency
is ke pt eve n ifthere ception is poo r. Ac
tivating/deactivating traf fic announce‐
ments Multimedia sy
stem:
, © .
Radio .
Z #
Switch Traffic announcements on or off. Setting
the traf fic information service vol‐
ume increase Multimedia sy
stem:
, © .
Radio .
Z .
Sound #
Select Other sound settings. #
Select Navigation and traffic announce-
ments. #
Select TRAFFIC ANNOUNCEMENTS VOL-
UME INCREASE. #
Set a value. #
Toadopt theva lue: select q. Displaying
radio text Multimedia sy
stem:
, © .
Radio .
Z #
Switch Display radio text information on or
off. TV
Information on
TVmode Ubiquito
usDTCP-IP
Copyright ®
20 15 Ubiquitous Corp.
The TVtuner enables reception of digital chan‐
nels according tothefo llowing standards:
R DVB-T
R DVB-T2
In some countries, thest andards may not be
av ailable, or may not be available in all areas.
A CI+ module (Common In terface Module),
which is not included in the scope of deliver y,is
used todecrypt HD prog rammes according to
th e CI+ standard. In some countries, an addi‐
tional smart card is required, which is inse rted
into the CI+ module (see the manufacturer's
operating manual).
The CI+ module is connected in the CI+ box in
th eglov e compartment. MBUX multimedia sy
stem 475