2019 MERCEDES-BENZ GLE SUV service

R
theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions. Using the Digital
Vehicle Keyfo r the first
time #
Deactivate theke y1 (→page 78). #
Place key1 in mar ked space 2next tothe
symbol 3. #
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space for wireless
ch arging (→ page145). #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
Any fur ther starts with th e DigitalVehicle
Key
The key is not needed for any fur ther starts. #
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space 1. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
The "Digital Vehicle Key" service can be deacti‐
va ted in Mercedes me connect at http://
www.mercedes.me. The function is then deacti‐
va ted in the mobile phone via an online connec‐
tion. If connection tothe Internet is not possible,
e.g. af terth e mobile phone or the Digital Vehicle
Ke yst icke r has been stolen, theke y function can
be deacti vated at a Mercedes-Benz service
centre.
St arting theve hicle in emer gency operation
mode
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,18 0
Driving and pa rking

yo
u can start theve hicle in emer gency operation
mode. #
Makesure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2next tothe
symbol 3.
The vehicle will start af ter a short time. If
yo ure mo vekey1 from mar ked space 2
th e engine continues running. For fur ther
ve hicle starts ho wever,ke y1 must be loca‐
te d in mar ked space 2next tothe symbol
3 during the entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries. If
yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models. Ru
nning-in no tes To
preser vethe engine during thefirs t1, 500 km:
R drive at varying road speeds and engine
speeds. Driving and parking
181

R
Do not drive on unknown terrain that is not
easily visible and stay on mar kedro utes.
R Alw ayske ep the doors and windo wsclosed
while theve hicle is in motion.
R Deactivate Active Dis tance Assi st
DISTRONIC, cruise control and theva riable
limiter.
R Adapt your driving style to thete rrain.
R Do not use the HOLD function on steep
downhill or uphill gradients with slippery or
loose sur faces.
When driving on sand, also obser vethefo llowing
instructions:
R Select theF drive prog ram.
R Select a higher vehicle le vel.
R Shift toa lo werge ar.
R Drive quickly toove rcome thero lling resist‐
ance, otherwise theve hicle may dig itself in.
R Drive in the trac ksofother vehicles if possi‐
ble. Make sure that thefo llowing prerequi‐
sites are me t:
- the tyre ruts are not too deep -
the sand is firm enough
- the ground clearance is suf ficient
Also obser vethefo llowing information when
fo rd ing:
R Drive at no more than 10 km/h.
R Obser vethe maximum permissible ford ing
dep th (→page 561).
R Switch off automatic climate control
(→ page 167).
R Vehicles with stationary heater/ventila‐
tion: switch thest ationary heater/ ventilation
off (→ page 171).
R Ensu rethat a bow wave does not form asyou
drive.
R Do not stop in thewa ter and do not switch
off the engine. Ensure the ECO start/ stop
function is switched off (→ page188).
Also obser vethefo llowing information when
driving in moun tainous terrain:
R Obse rveth eva lues of the approach/depar‐
ture angle and of the maximum gradient
(→ page 561). R
Obser vethe no tes on the cross-country ABS
(→ page 215).
R Before driving in mountainous terrain, shift
th e transfer case totheLOW RANGE off-
ro ad gear (→ page198).
R Avoid high engine speeds.
R Use the braking po wer of the engine when
driving downhill.
R Shift toa lo werge ar on uphill gradients and
on long, steep downhill gradients.
R Activate DSR be fore driving downhill, if nec‐
essary (→ page 231).
R Check that the service brake is working nor‐
mally af ter a long downhill stre tch.
Checkli stafte r driving off-road
Off-road driving terrain places greater demands
on your vehicle than driving on no rmalroads.
Check the entire vehicle for dama geand fore ign
bodies everytime af ter driving off-road. Foreign
bodies in the wheels or driv etra in can lead to
imbalances and therefore vibrations. 18 6
Driving and pa rking

#
Drink plenty of water. #
Seek medical attention immediately. Obser
vethe no tes on operating fluids
(→ page 552).
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in accordance
wi th ISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
Ad Blue ®
is available here:
R AdBlue ®
may be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps. R
Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip.
To pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked.
The following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ iresrefilling:
R Refill AdBlue See Owner’s Manual . The
Ad Blue ®
tank is down tothere ser veleve l.
R Refill AdBlue No start in XXX miles. You can
on ly drive theve hicle over the dis tance
shown. Refill Ad Blue ®
as soon as possible.
R Top up AdBlue Perf. reduced: XXX km/h No
start in XXX km You can on lydrive theve hi‐
cle at the speed shown and overth e dis tance
shown. Refill Ad Blue ®
as soon as possible. Driving and pa
rking 203

&
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If yo u lea vechildren unat tended in theve hi‐
cle, they may be able toset theve hicle in
motion, forex ample by:
R Releasing the parking brake.
R Shifting the automatic transmission out
of park position j.
R Starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. *
NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. #
Bring theve hicle toast andstill byapplying
th e brake pedal. #
On uphill or downhill gradients, turn the front
wheels so that theve hicle rolls towa rdsthe
ke rb if it starts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(→ page 194). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the panoramic
sliding sunroof for appro ximately five
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of fata l injuries due to
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and can lead topoisoning. 206
Driving and parking

Yo
u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, damage de tection
will also be deactivated.
Sy stem limitations
De tection may be restricted in thefo llowing sit‐
uations:
R The vehicle is damaged without impact, e.g.
if an outside mir ror is torn off or the paint is
damaged byakey.
R Impact occurs at low speed.
R The electric parking brake is not applied. Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
fo ur we eks, the disconnected battery may be
damaged bydeep dischar ge.
If yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer disuse dama ge.
% Further information can be obtained at a
qu alified specialist workshop. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models.
If standby mode is activated, theve hicle can be
par kedfo r an extended pe riod of time without
losing po wer.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time out of
use is displa yed in the multimedia sy stem
displa y. R
functions such as interior pr otection or tow-
aw ay protection are not available.
R the connection toonline services is inter rup‐
te d.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R the engine is switched off.
R the ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R theve hicle's non-operational time must be
ex tended.
R theBattery charge insufficient for standby
mode message appears in the MBUX multi‐
media sy stem displa y.
% Standby mode is automatically deactivated
when the ignition is switched on. Driving and parking
213

#
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology) R
POWER 1shows th e electrical drive sup‐
port as a percentage.
R CHARGE 2showsthe electric mo tor's recu‐
peration po wer per form ance as a percent‐
age. õ
showsthe drive sy stem's operational read‐
iness . Overview of
the but tons on thest eering
wheel 1
¤ Back button, on-board computer
Press and hold: sho wsstandard display
2 Touch Control, on-board co mputer
3 Control panel for cruise control/limiter or
Ac tive Dis tance Assi stDISTRONIC
4 Control panel for MBUX multimedia sy stem:
£ LINGU ATRO NIC or voice control sys‐
tem ß
Displaysfa vo urites
VO L: control knob, adjusts thevo lume or
switches the sound off 8(press)
6 Makes/accepts a call
~ Rejects/ends a call
5 ò Calls up the home screen
6 Touch Control multimedia sy stem
7 % Back button (press and hold) Operating
the on-boa rdcompu ter &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. 300
Instrument Display and on-board compu ter

#
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Obser
vethe legal requ irements forth e count ry
in which you are cur rently driving when operat‐
ing the on-board computer.
% The on-board computer displa ysappear on
th e multifunction display (→ page 304). The on-board computer can be operated using
left-hand Touch Control 2and left-hand back/
home but ton1.
Dif fere nt acoustic signals pr ovide feedback
when you operate the on-board computer, e.g.:
R reaching the end of a list
R scrolling thro ugh a list The
following menus are available:
R Assistance
R Telephone
R Navigation
R Trip
R Radio
R Media
R Styles & display
R Service
The menus can be called up from the menu bar
on the multifunction displa y. #
Tocall up the menu bar: pressthe back
button on the left 1until the menu bar is
displa yed.
% Ve
hicles without Active Di stance Assist
DISTRO NIC:press theò button tocall
up the menu bar of the on-board computer. Instrument Display and on-board computer
301