2019 MERCEDES-BENZ GLC SUV maintenance

MBUX Interior Assistant
Note
s on lasers and laser classification &
WARNING Risk of inju ryfrom laser radi‐
ation from the camera
This product uses a laser sy stem. If the hous‐
ing is opened or damaged, invisible laser
beams can escape in an uncontrolled man‐
ner.
Laser radiation can damage your retina. #
Do not open the housing. #
Alw ays ha vemaintenance workand
re pairs car ried out byaqu alified spe‐
cialist workshop. This device is a class 1 laser product in accord‐
ance with DIN EN 60825-1:20
14 &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad and traf
fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Overview of the MBUX Interior Assistant
If th eve hicle is fitted wi th the MBUX Interior
Assis tant, selected functions of the multimedia
sy stem can be operated conta ct-free. In addi‐
tion, there ading light or sear chlight can be
switched on or off con tact-free.
The MBUX Interior Assi stant can dif fere ntia te
between driver and front passenger interactions.
The MBUX Interior Assis tant recognises cer tain
hand positions (poses). MBUX multimedia sy
stem 325

R
Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 436).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre. Fu
rther information on Mercedes me connect,
th e pr ovided service scope and operation are
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/ind ex.html
Ar ranging a service appointment via a
Mercedes me call
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The information is
then sent toyour desired
service outlet.
This will contact youto confirm the appoint‐
ment and if necessary consult about the
de tails.
% Ifyo u select Laterafte rth e service message
appears, the message is hidden and reap‐
pears af ter a cer tain period of time.
Giving consent todata transfer during a
Mercedes me call
Re quirements:
R There is an active Mercedes me call via the
multimedia sy stem or the me button in the
ov erhead control panel .
% In cer tain countries you must confirm the
data transfer.
If th e accident and breakdown service and
Mercedes me connect Concier geService are not
acti vated on Mercedes me, theDo you want to
transmit vehicle data and the vehicle's position
to the Mercedes-Benz Customer Centre in order
to improve the processing of your request? mes‐
sage appears. MBUX multimedia sy
stem 435

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Make sure toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(/ page 285). Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Alw ays obser vethe prescribed service
inter vals. #
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐ 474
Maintenance and care

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (/ page474). Engine com
partment Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the bonn et
is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. Maintenance and care
475

#
With your hand flat, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows).
In doing so, the actuator is depressurised
and you may hear a hissing sound.
The engine bonnet must en gage in position. #
Ifth e active bonn etcan be raised slight lyat
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y. Opening/closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up
when theve hicle is in motion and block your
vie w. #
Never unlock the engine bonn etwhen
driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the engine
bonn et
When opening or closing the engine bonn et,
it may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Only open or close the engine bonn et
when there are no persons in the
engine bonn et's range of mo vement. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the engine bonn etwhen the
engine has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. 476
Maintenance and care

&
WARNING Risk of inju ryfrom touching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could recei vean electric shoc k. #
Neverto uch co mponents of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. Plug-in
hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs. #
Toopen: pullthe le ver1 torelease the
bonn et. Maintenance and care
477

#
Push the handle 1ofthe bonn etcatch
up wa rds and lift the bonn etby appr oximately
40 cm. #
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Engine oil
Che
cking the engine oil le vel using the oil
dip stick &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Re quirements:
R the engine must ha vean oil dipstic k.If not,
th e engine oil le vel can be checked only with
th e on-board computer (/ page479).
Depending on the engine, the oil dipstick may be
ins talled in the engine compartment in dif fere nt
locations. The
waiting time before checking the oil le vel
when the engine is at normal operating temp era‐
ture is five minutes. #
Park theve hicle on a le vel sur face. #
Pull oil dipstick 1out and wipe off. 478
Maintenance and care

#
Slowly slide oil dipstick 1into the guide
tube tothestop, and take it out again af ter
appr oximately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o low: oil le vel is at 3or
belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e oil le vel is too high, drain off excess
engine oil. Consult a qualified specialist
wo rkshop.
Checking the engine oil le vel using the on-
board compu ter
Re quirements:
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to
30 minutes with a normal driving style and even
longer with an active driving style.
In order torecei veare sult as quickly as possi‐
ble:
R warm upthe engine R
park theve hicle on a le vel sur face
R leave the engine running at idling speed
On-board compu ter:
4 Service 5
Engine oil level
Yo u will see one of thefo llowing messages on
th e multifunction display:
R Engine oil level Measuring now : measure‐
ment of the oil le vel is not yet possible. #
Repeat there qu est af ter a maximum of
30 minutes driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the multifunction
display is green and is between "min" and
"max": the oil le vel is cor rect.
R Engine oil level Add 1.0 l andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is abo ve"max": #
Drain off any excess engine oil that has been
added. Consult a qualified specialist work‐
shop.
R For engine oil level turn on ignition: #
Switch on the ignition tocheck the engine oil
le ve l.
R Engine oil level System inoperative : sensor
fa ulty or not inser ted. #
Consult a qualified specialist workshop.
R Engine oil level System currently unavail. : #
Close the bonn et.
To pping up engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. Maintenance and care
47 9