2019 MERCEDES-BENZ GLC tow
[x] Cancel search: towPage 294 of 370
12 V sockets
General notes
XTurn the SmartKey to position Gin the igni-tion lock (Ypage 131).
The sockets can be used for accessories with amaximum draw of 180 W (15 A). Accessoriesinclude such items as chargers for mobilephones.
If you use the sockets for long periods when theengine is switched off, the battery may dis-charge.
An emergency cut-out ensures that the on-board voltage does not drop too low. If the on-board voltage is too low, the power to the sock-ets is automatically cut. This ensures that thereis sufficient power to start the engine.
If you have connected a device to the 12 Vsocket, leave the cover of the stowage com-partment open. This prevents the cover frombeing blocked.
Socket in the front center console
12 V socket (example)
XTo open:open the stowage compartment(Ypage 279).
XLift up the cover of socket D.
XTo close:push cover Cof the stowage com-partment closed.
Socket in the rear compartment center
console
XPull cover Dout by its top edge.
XLift up the cover of socket C.
Socket in the cargo compartment
XLift up the cover of socket C.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if
the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
RUse only connector cables that are dry and
free of damage.
RWhen the ignition is off, make sure that the
115 V power socket is dry.
292Features
Stowage and features
Page 297 of 370
Roadside Assistance button
XTo call:press button Cfor Roadside Assis-tance.The call is initiated.
TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
For certain countries only: a message on themultifunction display prompts you to confirmthe data transmission. After confirmation, therequired vehicle data is transmitted. Duringdata transmission, you will see a correspond-ing symbol in the display. This may take a fewseconds. You are then connected to anemployee.
XTo end a call:press the vbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Info call button
This function is not available in all countries.
XTo call:press Info call button C.The call is initiated.
TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
For certain countries only: a message on themultifunction display prompts you to confirmthe data transmission. After confirmation, therequired vehicle data is transmitted. Duringdata transmission, you will see a correspond-ing symbol in the display. This may take a fewseconds. You are then connected to anemployee.
XTo end a call:press the vbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Garage door opener
General notes
The HomeLink®garage door opener integratedin the rear-view mirror allows you to operate upto three different door and gate systems.
Use the integrated garage door opener only ongarage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage dooropener in the rear-view mirror will assume thefunction of the garage door system's remotecontrol. Please also read the operating instruc-tions for the garage door system.
When programming a garage door opener, parkthe vehicle outside the garage. Do not run theengine while programming.
Certain garage door drives are incompatiblewith the integrated garage door opener. If youhave difficulty programing the integrated garagedoor opener, contact an authorized Mercedes-Benz Center.
Alternatively, you can call the following tele-phone assistance services:
RUSA:Mercedes-Benz Customer AssistanceCenter at 1-800-FOR-MERCedes
RCanada:Customer Service at1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free ofcharge)
Features295
Stowage and features
Z
Page 307 of 370
Driving abroad
An extensive Mercedes-Benz Service network isalso available in other countries. You can obtainfurther information from any authorizedMercedes-Benz Center.
Care
General notes
!When cleaning your car, do not use:
Rdry, coarse or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hardobjects, e.g. rings or ice scrapers. Otherwise,you may scratch or damage the surfaces andfilms.
!Do not park your vehicle for a long period oftime directly after cleaning, particularly aftercleaning the wheel rim with wheel cleaner.Wheel cleaner can lead to the increased cor-rosion of the brake discs and pads. Therefore,drive for a few minutes after cleaning. Byheating up the brakes, the brake discs andpads dry. The vehicle can then be parked for along period of time.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition forretaining the quality in the long term.
Use care products and cleaning agents recom-mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automatically incertain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a TouchlessAutomatic Car Wash as these use specialcleaning agents. These cleaning agents candamage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof areclosed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position
Page 308 of 370
Do not remove the SmartKey from the igni-tion lock. Do not open the driver's doorwhen the engine is switched off or at verylow speeds. Otherwise, when in transmis-sion position [or ^, the automatictransmission will automatically switch topark position ]and block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when theengine is switched off or at very lowspeeds. Otherwise, when in transmissionposition [or ^, the automatic transmis-sion will automatically switch to park posi-tion ]and block the wheels.
Observe the following to make sure that theautomatic transmission stays in neutral \\:
Operating with the SmartKey and Start/Stopbutton:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position ].
XRelease the brake pedal.
XRemove the Start/Stop button from ignitionlock (Ypage 132).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stopbutton:
XShift to neutral \\.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-sary.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
You can wash the vehicle in an automatic carwash from the very start.
If the vehicle is very dirty, pre-wash it beforecleaning it in an automatic car wash.
After using an automatic car wash, wipe off waxfrom the windshield and the wiper blades. Thiswill prevent smears and reduce wiping noisescaused by residue on the windshield.
Washing by hand
In some countries, washing by hand is onlyallowed at specially equipped washing bays.Observe the legal requirements in each country.
XDo not use hot water and do not wash thevehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a carshampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-tle jet of water.
XDo not point the water jet directly towards theair inlet.
XUse plenty of water and rinse out the spongefrequently.
XRinse the vehicle with clean water and drythoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt assoon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least 12 in(30 cm) between the vehicle and the powerwasher nozzle. Information about the correctdistance is available from the equipmentmanufacturer.
Move the power washer nozzle around whencleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RPlug-type couplings
306Care
Maintenance and care
Page 312 of 370
chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care
Page 315 of 370
Where will I find...?
Reflective safety jacket
Removing/replacing the reflective
safety jacket
The reflective safety jackets are located in thesafety jacket compartments in the stowagecompartments of the front doors. There are alsosafety jacket compartments in the stowagecompartments of the rear doors, in which reflec-tive safety jackets can be stowed.
XTo remove:pull out safety jacket bag Cwiththe reflective safety jacket by loop D.
XOpen safety jacket bag Cand pull out thereflective safety jacket.
XTo stow:fold the reflective safety jacket, rollit up and stow it in safety jacket bag C.
XSlide safety jacket bag Calong the loweredge of the armrest into the safety jacketcompartment. Meanwhile, ensure thatloop Dhangs out well within reach.
XObserve the legal requirements in each indi-vidual country for the use of safety jackets.
iRemove a new reflective safety jacket fromits packaging material before sliding it intothe safety jacket compartment. The packag-ing material may otherwise cause it to slip outor make removing it difficult.
Information on reflective safety jackets
CMaximum number of washes
DMaximum wash temperature
Page 316 of 370
Towing eye
Towing eye Cis located in the left-hand stow-age well under the cargo compartment floor.
XTo remove:open the tailgate.
XOpen the cargo compartment floor(Ypage 287).
XRemove towing eye C.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit is located in the left-hand stow-age compartment.
XTo remove:open the tailgate.
XOpen the cargo compartment floor(Ypage 287).
XPush retaining clamps Con the cover downso as to release them.
XFold up cover in the direction of arrow D.
XRemove tire inflation compressor
Page 319 of 370
Therefore, place the tire sealant bottle withfiller hose in the plastic bag which is con-tained in the TIREFIT kit.
HEnvironmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
!Do not operate the tire inflation compressorfor longer than ten minutes at a time withouta break. It may otherwise overheat.
The tire inflation compressor can be operatedagain once it has cooled down.
Comply with the manufacturer’s safety instruc-tions on the sticker on the tire inflation com-pressor.
Using the TIREFIT kit
XDo not remove any foreign objects which havepenetrated the tire, e.g. screws or nails.
XRemove the tire sealant bottle, the accompa-nying TIREFIT sticker and the tire inflationcompressor from the stowage well under-neath the cargo compartment floor(Ypage 314).
XAffix part Cof the TIREFIT sticker to theinstrument cluster within the driver's field ofvision.
XAffix part Dof the TIREFIT sticker near thevalve on the wheel with the defective tire.
XPull connector