2019 MERCEDES-BENZ GLC tailgate

during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpress the top of the star on the tailgate.
Vehicles with HANDS-FREE ACCESS:
You can also stop the closing process by per-forming a kicking movement under the rearbumper.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Two warning tones sound while the tailgate isopening or closing.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
Opening automatically
You can open the tailgate automatically usingthe SmartKey or by pressing the top of starCon the tailgate.
XPress and hold theTbutton on the Smart-Key until the tailgate opens.
or
XWith the tailgate unlocked, press the top ofstarC.
or
XWith the tailgate stopped in an intermediateposition, pull the tailgate upwards.You can release the tailgate as soon as thetailgate starts to open.
XWhen the rearview camera is activated:pull on folded-out starC.The tailgate opens.
Closing automatically
CClosing button
DLocking button
XPress closing buttonCin the tailgate.
or
XPull the tailgate down slightly.You can release the tailgate as soon as thetailgate starts to close.
When the driver's door is closed, you can simul-taneously close the tailgate and lock the vehicle.The SmartKey must be at the rear of the vehiclein the detection range of KEYLESS-GO.
XPress locking buttonDin the tailgate.If KEYLESS-GO detects a SmartKey outsidethe vehicle, the tailgate closes. The vehicle islocked.
or
XVehicles with EASY-PACK tailgate andKEYLESS-GO or KEYLESS-GO start func-tion:if the SmartKey is located in the imme-diate vicinity of the vehicle, press theTbutton on the SmartKey.You can release the button as soon as thetailgate starts to close.
If KEYLESS-GO detects a SmartKey in the cargocompartment, the tailgate is unlocked againafter closing.
If KEYLESS-GO detects a second SmartKey out-side the vehicle, the tailgate remains locked.
86Cargo compartment
Opening and closing

If KEYLESS-GO detects a SmartKey in the cargocompartment before the closing procedurestarts, the tailgate remains open.
HANDS-FREE ACCESS
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,you can open or close the tailgate or stop theprocedure without using your hands. This is use-ful if you have your hands full. To do this, makea kicking movement under the bumper with yourfoot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-son. The SmartKey must be at the rear of thevehicle in the detection range of KEYLESS-GO.
RWhen making the kicking movement, makesure that you are standing firmly on theground and that there is sufficient clearanceto the rear of the vehicle. You could otherwiselose your balance, for example on ice.
RAlways ensure that you only make the kickingmovement within the detection range of sen-sorsC.
RStand at least 12 in (30 cm) away from therear area while doing so.
RDo not come into contact with the bumperwhile making the kicking movement. Other-wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-ing engine start.
RDirt caused by road salt or snow around sen-sorsCmay restrict functionality.
Using the HANDS-FREE ACCESS with a pros-thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-cle in the detection range of KEYLESS-GO,HANDS-FREE ACCESS could be triggered.The tailgate could thus be opened or closedunintentionally, for example, if you:
-install or remove the ball coupling.
-couple or uncouple a trailer.
-install or remove a rear-mounted bicyclerack.
-load/unload bicycles on/from a rear-mounted bicycle rack.
-sit on the edge of the cargo compartment.
-set something down or lift something upbehind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about yourperson in these situations or in situations sim-ilar to these. This will prevent unintentionalopening or closing of the tailgate.
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
Cargo compartment87
Opening and closing
Z

Operation
XTo open or close:kick with your foot intosensor detection rangeCbeneath thebumper.Two warning tones sound while the tailgate isopening or closing.
XIf the tailgate does not open or close afterseveral attempts:wait at least ten secondsthen kick under the bumper once again.
If you hold your foot under the bumper for toolong, the tailgate does not open or close. Repeatthe leg movement more quickly if this occurs.
To stop the opening or closing procedure, youhave the following options:
RKick with your foot into sensor detectionrangeCbeneath the bumper.
RPress the top of the star on the tailgate.
RPress the closing button on the tailgate.
RPress theTbutton on the SmartKey.
If the tailgate closing procedure has been stop-ped:
RMove your foot under the bumper again andthe tailgate will open.
If the tailgate opening procedure has been stop-ped:
RKick with your foot under the bumper againand the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
You can also stop the closing process by per-forming a kicking movement under the rearbumper.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Two warning tones sound while the tailgate isopening or closing.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
Opening and closing
88Cargo compartment
Opening and closing

XTo open:pull remote operating switchCforthe tailgate until the tailgate opens.
XTo close:turn the SmartKey to positionGorHin the ignition lock.
XPress and hold remote operating switch fortailgateCuntil the tailgate is completelyclosed.
When the vehicle is stationary, you can close thetailgate from the driver's seat. When the vehicleis also unlocked, you can also open the tailgatefrom inside.
Limiting the opening angle of the tail-
gate
General notes
!Make sure there is sufficient clearance toopen the tailgate fully when setting the open-ing angle. The tailgate could otherwise bedamaged. Ideally, set the opening angle out-side.
You can limit the opening angle of the tailgate.This is possible in the top half of its openingrange, up to approximately 8 in (20 cm) beforethe stop.
To open the tailgate fully, push the top of the staron the tailgate again after it has stopped auto-matically. This does not delete the stored posi-tion.
Activating
XTo open the tailgate:push the top of the staron the tailgate.
XTo stop the opening process at thedesired position:press the closing button onthe tailgate or push the top of the star on thetailgate again.
XTo store the position:press and hold theclosing button in the tailgate until you hear ashort tone.The opening angle limiter is activated. Thetailgate will now stop in the stored positionwhen opening.
Deactivating
XPress and hold the closing button on the tail-gate until two short tones sound.
Unlocking the tailgate using the
mechanical key
General notes
Use the mechanical key if the tailgate can nolonger be unlocked:
Rusing the SmartKey
Rusing HANDS-FREE ACCESS
Rusing the remote operating switch on the doorcontrol panel
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Unlocking
XRemove the cargo compartment cover(Ypage 284).
XFold the rear seat backrest forward(Ypage 281).
XInsert mechanical keyDinto openingCinthe paneling and push it in.
XOpen the tailgate.
When you lock the vehicle, the cargo compart-ment is also locked again.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Side windows89
Opening and closing
Z

Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in position[or^andyou accelerate
or
you shift from transmission position]toposition[or^. On steeper uphill gradi-ents, you must also depress the acceleratorpedal.
If the transmission is in position^, the tailgatemust be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou have shifted out of transmission position]or you have previously driven faster than2 mph (3 km/h).
Ensure that you do not depress the acceleratorpedal unintentionally. Otherwise, the parkingbrake will be released and the vehicle will startto move.
Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handleCof the electricparking brake (Ypage 154).The vehicle is braked as long as you keephandleCof the electric parking brakedepressed. The longer electric parking brakehandleCis depressed, the greater the brak-ing force.
During braking:
Ra warning tone sounds
RthePlease Release Parking BrakePlease Release Parking Brakemes-sage appears
Rthe redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterflashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer than sixweeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop and seekadvice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictions pro-hibit the driver from using a mobile phone whiledriving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
Driving tips155
Driving and parking
Z

Ryou secure the vehicle using the electric park-ing brake
Ryou activate DISTRONIC PLUS
After a time, the electric parking brake securesthe vehicle and relieves the service brake.
When the HOLD function is activated, the trans-mission is shifted automatically to position]if:
Rthe driver's seat belt is not fastened and thedriver's door is open
Rthe engine is switched off, unless it is auto-matically switched off by the ECO start/stopfunction
The electric parking brake secures the vehicleautomatically if the HOLD function is activatedwhen the vehicle is stationary and:
Ra system malfunction occurs
Rthe power supply is insufficient
If a malfunction occurs, the transmission mayalso be shifted to position]automatically.
RACE START
Important safety notes
iRACE START is only available for theMercedes-AMG GLC 63 4MATIC+ andMercedes-AMG GLC 63 S 4MATIC+ models.
iRACE START must not be used on normalroads. RACE START must only be activatedand used on dedicated road circuits, outsideof public road use.
iRACE START is only available after the vehi-cle has been run-in (Ypage 130).
RACE START enables optimal acceleration froma standing start. For this, a suitably high-griproad surface is required and the vehicle and tiresmust be in good working order.
GWARNING
If you use RACE START, individual tires may
start to spin and the vehicle could skid.
Depending on the selected ESP®mode, there
is an increased risk of skidding and having an
accident. Make sure that no persons, animals
or obstacles are within range of the vehicle.
iObserve the safety notes on driving safetysystems (Ypage 65).
Be sure to read the safety notes and informa-
tion on ESP®(Ypage 68).
Activation conditions
You can activate RACE START if:
Rthe doors are closed
Rthe hood is closed
Rthe tailgate is closed
Rthe engine is running and the engine andtransmission are at operating temperature
Rthe steering wheel is in the straight-aheadposition.
Rthe vehicle is on a level surface
Rthe vehicle is stationary, the brake pedal isdepressed (left foot) and the parking brake isreleased
Rthe transmission is in position[
Rthe drive programS,S+orRaceis selected.(Ypage 139)
Activating RACE START
XQuickly depress the accelerator pedal fully.The engine speed is increased.
iIf the activation conditions are not fulfilled,RACE START cannot be carried out. TheRACERACESTART Not Possible See Operator'sSTART Not Possible See Operator'sManualManualmessage appears in the multifunctiondisplay.
XTheRACERACESTARTSTARTReleaseReleasebrakebraketotostartstartmessage appears on the multifunction dis-play.
iIn this phase you can adjust RACE STARTdepending on the road conditions: you canvary the engine speed by pulling on one of thesteering wheel paddle shifters. The segmentsin the multifunction display flicker rapidly.
iIf you do not release the brake pedal withina short time, RACE START will be canceled.TheRACE START CanceledRACE START Canceledmessageappears in the multifunction display.
XTake your foot off the brake, but keep theaccelerator pedal depressed.The vehicle pulls away at maximum acceler-ation.
TheRACE START ActiveRACE START Activemessage appearson the multifunction display.
Driving systems171
Driving and pa rking
Z

Problems with Parking Assist PARKTRONIC
ProblemPossible causes/consequences andPPSolutions
Only the red segments inthe Parking AssistPARKTRONIC warningdisplays are lit. You alsohear a warning tone forapproximately two sec-onds.
Parking AssistPARKTRONIC is thendeactivated and the indi-cator lamp on thePARKTRONIC buttonlights up.
Parking Assist PARKTRONIC has malfunctioned and has been deacti-vated.
XIf problems persist, have Parking Assist PARKTRONIC checked at aqualified specialist workshop.
Only the red segments inthe Parking AssistPARKTRONIC warningdisplays are lit. ParkingAssist PARKTRONIC isthen deactivated.
The Parking Assist PARKTRONIC sensors are dirty or there is inter-ference.
XClean the Parking Assist PARKTRONIC sensors (Ypage 309).
XSwitch the ignition back on.
The problem may be caused by an external source of radio or ultra-sound waves.
XCheck to see if Parking Assist PARKTRONIC works at a differentlocation.
Rear view camera
General notes
Rear view cameraCis an optical parking andmaneuvering aid. It shows the area behind thevehicle with guide lines in the multimedia sys-tem.
The area behind the vehicle is displayed as amirror image, as in the rear view mirror.
iThe text shown in the multimedia systemdepends on the language setting. The follow-
ing are examples of rear view camera displaysin the multimedia system.
Important safety notes
The rear view camera is only an aid. It is not areplacement for your attention to your immedi-ate surroundings. You are always responsiblefor safe maneuvering and parking. Make surethat there are no persons, animals or objects inthe maneuvering area while maneuvering andparking in parking spaces.
Under the following circumstances, the rearview camera will not function, or will function ina limited manner:
Rif the tailgate is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the camera is exposed to very bright light
Rif the area is lit by fluorescent bulbs or LEDlighting (the display may flicker)
182Driving systems
Driving and parking

Rif there is a sudden change in temperature,e.g. when driving into a heated garage in win-ter
Rif the camera lens is dirty or obstructed.Observe the notes on cleaning(Ypage 309)
Rif the rear of your vehicle is damaged. In thiscase, have the camera position and settingchecked at a qualified specialist workshop
The field of vision and other functions of the rearview camera may be restricted due to additionalaccessories on the rear of the vehicle (e.g.license plate holder, rear bicycle rack).
The rear view camera is protected from rain-drops and dust by means of a flap. When the rearview camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the cargo compartment
Observe the notes on cleaning (Ypage 309).
For technical reasons, the flap may remain openbriefly after the rear view camera has beendeactivated.
Activating/deactivating the rear view
camera
XTo activate:make sure that theActiva‐Activa‐
tion by R geartion by R gearfunction is selected in themultimedia system (see the Digital Operator'sManual).
XEngage reverse gear.The rear view camera flap opens. The multi-media system shows the area behind the vehi-cle with guide lines.
The image from the rear view camera is avail-able throughout the maneuvering process.
XTo switch the function mode for vehicleswith trailer tow hitch:using the controller,select symbolCfor the "Reverse parking"function or symbolDfor "Coupling up atrailer".The symbol of the selected function is high-lighted.
XTo deactivate:shift the transmission to posi-tion].
or
XDrive forwards at a speed greater than 7 mph(12 km/h).
Multimedia display
The rear view camera may show a distorted viewof obstacles, show them incorrectly or not at all.The rear view camera does not show objects inthe following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the tailgatehandle
!Objects not at ground level may appear tobe further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.Approach objects no further than the bottom-most guideline.
Driving systems183
Driving and parking
Z