2019 MERCEDES-BENZ GLC steering

Index.......................................................4
Digital Operator's Manual..................26
Introduction ...........................................26
Operation ............................................... 26
Introduction.........................................27
Protecting the environment ...................27
Genuine Mercedes-Benz parts ...............27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 34
At a glance...........................................35
Cockpit .................................................. 35
Instrument cluster .................................36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................41
Door control panel ................................. 42
Safety...................................................43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 65
Protection against theft .........................75
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 89
Sliding sunroof ....................................... 93
Seats, steering wheel and mirrors....96
Correct driver's seat position ................ 96
Seats ..................................................... 96
Steering wheel ..................................... 102
Mirrors ................................................. 104
Memory function ................................. 107
Lights and windshield wipers..........109
Exterior lighting ................................... 109
Interior lighting .................................... 113
Replacing bulbs ................................... 113
Windshield wipers ................................ 115
Climate control.................................119
Overview of climate control systems ... 119
Operating the climate control sys-
tems .................................................... 122
Air vents .............................................. 128
Driving and parking..........................130
Notes on breaking-in a new vehicle ..... 130
Driving ................................................. 130
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 150
Parking ................................................ 152
Driving tips .......................................... 155
Driving systems ................................... 160
Towing a trailer .................................... 202
On-board computer and displays....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features......................278
Stowage areas ..................................... 278
Features .............................................. 289
2Contents

1, 2, 3 ...
4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive).................................................. 175
12 V socket
see Socket (12 V)
115 V socket...................................... 292
360° camera
Cleaning .........................................309
Display in the multimedia system .. 189
Function/notes .............................187
A
ABS (Anti-lock Braking System)
Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 259
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 58
Accident warning
see Driving safety system
Activating media mode
General notes ................................ 276
Activating/deactivating cooling
with air dehumidification................. 122
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 220
Display message ............................ 246
Function/notes .............................197
Active Brake Assist
Activating or deactivating .............. 220
Display message ............................ 234
Function/notes ................................ 66
Active Brake Assist with cross-
traffic function
Activating or deactivating .............. 220
Display message ............................ 234
Function/notes ................................ 72
Important safety notes .................... 72
Warning lamp ................................. 265
Active Distance Assist DISTRONIC
Activating ....................................... 164
Activation conditions ..................... 164
Cruise control lever ....................... 163
Deactivating ................................... 167
Display message ............................ 247
displays on the instrument clus-
ter ..................................................166
Driving tips ....................................167
Driving with Active Distance
Assist DISTRONIC .......................... 164
Function/notes .............................162
Important safety notes .................. 162
Setting a speed .............................. 165
Setting the specified minimum
distance ......................................... 166
Stopping ........................................ 165
With Active Steering Assist ............ 168
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 245
Function/information.................... 200
Active light function
Display message ............................ 239
Active Parking Assist
Canceling ....................................... 179
Detecting parking spaces .............. 176
Display message ............................ 246
Exiting a parking space .................. 178
Function/notes............................. 175
Important safety notes .................. 175
Parking .......................................... 177
Active Steering Assist
Display message ............................ 249
With Active Distance Assist
DISTRONIC .................................... 168
ADAPTIVE BRAKE................................. 72
Adaptive Brake Assist
Function/notes................................ 67
Adaptive Damping System
Function/notes............................. 174
Adaptive Damping System with
continuous damping adjustment
(ADS PLUS)........................................ 172
Adaptive Highbeam Assist
Display message ............................ 240
Function/notes............................. 111
4Index

Automatic car wash (care)...............305
Automatic engine start (ECO start/
stop function)....................................136
Automatic engine switch-off (ECO
start/stop function).......................... 136
Automatic headlamp mode.............. 109
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 144
DIRECT SELECT lever ..................... 141
Display message ............................ 252
Double-clutch function .................. 144
Drive program ................................ 145
Drive program display.................... 142
Driving tips .................................... 144
DYNAMIC SELECT switch .............. 139
Emergency running mode .............. 150
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 142
Engaging the park position ............ 141
Gearshift recommendation ............ 149
Gliding mode................................. 144
Kickdown ....................................... 144
Manual shifting .............................. 147
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Overview ........................................ 141
Permanent setting ......................... 147
Problem (malfunction) ................... 150
Pulling away ................................... 134
Starting the engine ........................ 133
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 145
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmission emer-
gency mode....................................... 150
Axle load, permissible (trailer tow-
ing)...................................................... 365
B
Back button....................................... 269
Backup lamp
Display message ............................ 239
Bag hook............................................ 283
Ball coupling
Installing ........................................ 204
Removing ....................................... 206
BAS (Brake Assist System)................. 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 241
Important safety notes .................. 319
Jump starting ................................. 322
Belt warning......................................... 48
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 220
Display message ............................ 246
Notes/function .............................. 193
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth®
Searching for a mobile phone ........ 275
see also Digital Operator's Man-
ual .................................................. 268
Brake
Active Brake Assist with cross-
traffic function ................................. 72
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 233
Notes ............................................. 361
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 233
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 67
6Index

BAS .................................................. 66
Brake fluid (notes) ......................... 361
Display message............................ 228
EBD .................................................. 72
Hill start assist ............................... 135
HOLD function ............................... 170
Important safety notes .................. 157
Maintenance .................................. 158
Parking brake ................................ 154
Riding tips ...................................... 157
Warning lamp ................................. 258
Breakdown assistance
Where will I find...? ........................ 313
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting)................................... 35
Buttons on the steering wheel......... 209
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 273
Calling up the climate control
menu
Multimedia system ........................ 273
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................. 309
Car wash ........................................ 305
Carpets .......................................... 312
Display ........................................... 310
Exhaust pipe .................................. 309
Exterior lights ................................ 308
General notes ................................ 305
Interior ........................................... 310
Matte finish ................................... 307
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 306
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 311
Seat cover..................................... 311
Selector lever ................................ 311
Sensors ......................................... 309
Side running board ........................ 309
Steering wheel ............................... 311
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 308
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 87
Plug-in module (telescopic rods) .... 286
Cargo compartment cover
Important safety notes .................. 284
Notes/how to use ......................... 284
Cargo compartment enlargement... 281
Cargo compartment floor
Important safety notes .................. 287
Locking and unlocking ................... 288
Opening/closing ............................ 287
Stowage well (under)..................... 287
Cargo compartment plug-in mod-
ule (telescope bars).......................... 286
Cargo tie down rings......................... 283
CD
see also Digital Operator's Man-
ual .................................................. 268
CD player (on-board computer)........ 217
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 40
Upper section .................................. 38
Central locking
Locking/unlocking (SmartKey)........ 77
Change of address.............................. 29
Change of ownership.......................... 29
Changing the media source............. 216
Index7

Driving Assistance PLUS package...197
Driving on flooded roads.................. 159
Driving safety system
Active Brake Assist .......................... 66
Crosswind Assist .............................71
Driving safety systems
ABS (Anti-lock Braking System) .......65
Active Brake Assist with cross-
traffic function................................. 72
ADAPTIVE BRAKE............................. 72
Adaptive Brake Assist ...................... 67
BAS (Brake Assist System) .............. 66
Distance warning function ............... 66
EBD (electronic brake force distri-
bution) ............................................. 72
ESP®(Electronic Stability Pro-
gram) ............................................... 68
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 162
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 168
AIR BODY CONTROL ...................... 172
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
Parking assist PARKTRONIC .......... 179
RACE START (Mercedes-AMG
vehicles) ........................................ 171
Driving systems
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 175
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
Cruise control ................................ 160
Display message ............................ 244
Driving Assistance Plus package ... 197
HOLD function ............................... 170
Lane Keeping Assist ...................... 195
Lane Tracking package .................. 193
Rear view camera .......................... 182
Traffic Sign Assist .......................... 193
Driving tips
Active Distance Assist
DISTRONIC .................................... 167
Automatic transmission ................. 144
Brakes ........................................... 157
Break-in period .............................. 130
Downhill gradient ........................... 157
Drinking and driving ....................... 156
Driving in winter ............................. 159
Driving on flooded roads ................ 159
Driving on wet roads ...................... 159
Exhaust check ............................... 156
Fuel ................................................ 156
General .......................................... 155
Hydroplaning ................................. 159
Icy road surfaces ........................... 159
Important safety notes .................. 130
Limited braking efficiency on sal-
ted roads ....................................... 158
Snow chains .................................. 332
Subjecting brakes to a load ........... 158
The first 1000 miles (1500 km) ..... 130
Towing a trailer .............................. 203
Wet road surface ........................... 158
DVD video
Operating (on-board computer) ..... 217
see also Digital Operator's Man-
ual .................................................. 268
DYNAMIC SELECT switch
Automatic transmission ................. 139
Climate control (dual-zone auto-
matic climate control).................... 122
E
EASY-ENTRY feature
Function/notes............................. 103
EASY-EXIT feature
Function/notes............................. 103
EBD (electronic brake force distri-
bution)
Display message ............................ 230
Function/notes................................ 72
ECO display
Function/notes............................. 156
On-board computer ....................... 213
ECO start/stop function
Automatic engine start .................. 136
10Index

Memory function
Seats, steering wheel, exterior
mirrors ........................................... 107
Mercedes me connect
General notes ................................ 294
Info call button .............................. 295
Roadside Assistance call button .... 295
Mercedes-Benz emergency call
system
Switch in the overhead control
panel ..............................................294
Mercedes-Benz Intelligent Drive
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Distance Assist
DISTRONIC ....................................162
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 168
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 175
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
General notes ................................ 160
Lane Keeping Assist ......................195
Parking Assist PARKTRONIC .......... 179
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 58
Rear view camera .......................... 182
Traffic Sign Assist .......................... 193
Message memory (on-board com-
puter)..................................................227
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 309
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (device manager) ........275
Frequencies ................................... 356
Installation ..................................... 356
Menu (on-board computer) ............ 218
Transmission output (maximum) .... 356
Model type
see Vehicle identification plate
Modifying the programming
(SmartKey)...........................................79
MOExtended tires.............................. 315
Mounting wheels
Lowering the vehicle ...................... 354
Mounting a new wheel ................... 353
Preparing the vehicle .....................351
Raising the vehicle ......................... 351
Removing a wheel .......................... 353
Securing the vehicle against roll-
ing away ........................................ 351
MP3
Operation ....................................... 217
see also Digital Operator's Man-
ual ..................................................268
Multifunction display
Function/notes .............................210
Multifunction steering wheel
Operating the on-board computer .. 209
Overview .......................................... 37
Multimedia system
Switching on and off ......................269
Music files
see also Digital Operator's Man-
ual ..................................................268
N
Navigation
Displaying (on-board computer) ..... 214
Menu (on-board computer) ............ 214
see also Digital Operator's Man-
ual ..................................................268
Notes on breaking-in a new vehi-
cle....................................................... 130
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Index15

Occupant safety
Air bags ...........................................48
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................48
Children in the vehicle .....................59
Important safety notes .................... 43
Introduction to the restraint sys-
tem .................................................. 43
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 64
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 58
Restraint system warning lamp ........ 44
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 54
Operation .........................................51
System self-test ............................... 53
Odometer........................................... 212
Oil
see Engine oil
On-board computer
Active Distance Assist
DISTRONIC .................................... 166
AMG menu ..................................... 223
Assistance graphic menu ............... 219
Assistance menu ........................... 220
Display messages .......................... 227
Displaying a service message ........ 304
Displays and operation .................. 208
Factory settings ............................. 223
G-Meter ......................................... 224
Head-up display ............................. 211
Important safety notes .................. 208
Instrument cluster menu ............... 222
Lights menu ................................... 222
Media menu ................................... 216
Menu overview .............................. 212
Message memory .......................... 227
Navigation menu ............................ 214
RACETIMER ................................... 225
Radio menu ................................... 216
Service menu ................................. 219
Settings menu ............................... 219
Standard display ............................ 212
Telephone menu ............................ 218
Trip menu ...................................... 212
Video DVD operation ..................... 217
Operating safety
Declaration of conformity ................ 30
Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 26
Operator's Manual
Overview .......................................... 28
Vehicle equipment ........................... 28
Outside temperature display........... 209
Overhead control panel...................... 41
Override feature
Rear side windows........................... 64
P
Paddle shifters
see Steering wheel paddle shifters
Paint code number............................ 357
Paintwork (cleaning instructions)... 307
Panic alarm.......................................... 43
Parcel net........................................... 285
Parking
Important safety notes .................. 152
Parking brake ................................ 154
Parking position for the exterior
mirror on the front-passenger
side ................................................ 106
Rear view camera .......................... 182
Switching off the engine ................ 153
see Parking Assist PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see Parking Assist PARKTRONIC
see Rear view camera
Parking Assist PARKTRONIC
Deactivating/activating ................. 181
16Index

SmartKey
Changing the battery ....................... 80
Changing the programming .............79
Checking the battery .......................80
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking .......77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss .................................................81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 131
Problem (malfunction) ..................... 81
Starting the engine ........................ 133
Smartphone
Starting the engine ........................ 134
SMS
see also Digital Operator's Man-
ual .................................................. 268
Snow chains...................................... 332
Socket (12 V)
Cargo compartment ....................... 292
Center console .............................. 292
General notes ................................ 292
Rear compartment .........................292
Sound
Switching on/off ........................... 269
Special seat belt retractor.................. 59
Specialist workshop............................ 31
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 223
Digital ............................................ 213
In the Instrument cluster ................. 36
Segments ...................................... 208
Selecting the display unit ...............222
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 70
Warning lamp ................................. 261
Sports exhaust system
AMG ............................................... 137
Standing lamps
Display message ............................ 239
Switching on/off ........................... 110
Start button
Display message ............................ 256
Start/Stop button
Key positions ................................. 132
Starting the engine ........................ 133
Start/stop function
see ECO start/stop function
Starting (engine)................................ 133
Starting the engine
see Starting (engine)
STEER CONTROL.................................. 75
Steering
Display message ............................ 255
Warning lamps ............................... 267
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 102
Adjusting (manually)...................... 102
Button overview ............................... 37
Buttons (on-board computer) ......... 209
Cleaning ......................................... 311
EASY ENTRY/EXIT feature ............. 103
Important safety notes .................. 102
Storing settings (memory func-
tion) ............................................... 107
Steering wheel heating
Problem (malfunction) ................... 103
Switching on/off........................... 102
Steering wheel paddle shifters........ 147
Stopwatch (RACETIMER)................... 225
Stowage areas................................... 278
Stowage compartments
Armrest (under) ............................. 279
Center console .............................. 279
Cup holders ................................... 289
Door ............................................... 280
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Map pockets .................................. 280
Rear ............................................... 280
Stowage net ................................... 280
see Stowage areas
Stowage net....................................... 280
20Index