2019 MERCEDES-BENZ GLA transmission

Display messagesPossible causes/consequences andPPSolutions
Transmission NotTransmission Notin P Risk of Vehi‐in P Risk of Vehi‐cle Rolling Awaycle Rolling Away
The driver's door is open or not fully closed and the transmission isin position^,\\or[.
A warning tone also sounds.
GWARNING
The vehicle may roll away.
There is a risk of an accident.
XShift the transmission to position].
XSecure the vehicle against rolling away (Ypage 145).
XClose the driver's door completely.
Service RequiredService RequiredDo Not Shift GearsDo Not Shift GearsVisit DealerVisit Dealer
You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position[is selected:
XDrive to a qualified specialist workshop without shifting the trans-mission from position[.
If position^,\\or]is selected:
XSecure the vehicle against rolling away (Ypage 145).
XNotify a qualified specialist workshop or breakdown service.
Only Shift to 'P'Only Shift to 'P'when Vehicle iswhen Vehicle isStationaryStationary
The vehicle is moving.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XShift the transmission to position].
To Engage Trans‐To Engage Trans‐miss. Position Rmiss. Position RFirst Depress theFirst Depress theBrakeBrake
You have attempted to shift from position[or\\to position^.
XShift the transmission to position^with the brake pedaldepressed.
Reversing Not Pos‐Reversing Not Pos‐sible Servicesible ServiceRequiredRequired
The automatic transmission is malfunctioning. You cannot back up.
XVisit a qualified specialist workshop.
Transmission Mal‐Transmission Mal‐functionfunctionThe automatic transmission is malfunctioning.
XVisit a qualified specialist workshop.
Transmission Mal‐Transmission Mal‐function Stopfunction StopThe automatic transmission is malfunctioning.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 145).
XConsult a qualified specialist workshop.
226Displaymessages
On-b oard computer and displays

Display messagesPossible causes/consequences andPPSolutions
Stop Vehicle ShiftStop Vehicle Shiftto P Leave Engineto P Leave EngineRunningRunning
The automatic transmission has overheated.
XDrive on carefully.The automatic transmission is available again when the displaymessage goes out.
If the multifunction display still shows the display message:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 145).
XWait until the automatic transmission has cooled down and thedisplay message has disappeared.
Auxiliary BatteryAuxiliary BatteryMalfunctionMalfunctionThe auxiliary battery for the automatic transmission is no longerbeing charged.
XVisit a qualified specialist workshop.
XUntil then, always shift the transmission to position]beforeyou switch off the engine.
XBefore leaving the vehicle, apply the electric parking brake.
Trans. Oil Overhea‐Trans. Oil Overhea‐ted Drive on withted Drive on withCareCare
Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive programcand the temporarily active manual driveprogram are no longer available. The engine power output isreduced.
XAllow the vehicle to cool down.
4matic Currently4matic CurrentlyUnavailableUnavailable4MATIC has overheated. The vehicle is only driven by the frontwheels.
XDrive on.The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available againand the vehicle is driven by all four wheels.
4matic Inoperative4matic Inoperative4MATIC is malfunctioning. The vehicle is only driven by the frontwheels.
XVisit a qualified specialist workshop.
eThe tailgate is open
GWARNING
When the engine is running, exhaust gases can enter the vehicleinterior if the tailgate is open.
There is a risk of poisoning.
XClose the tailgate.
Displaymessages227
On-b oard computer and displays
Z

Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
%QThe yellow ABS warning lamp is lit while the engine is running.
ABS (Anti-lock Braking System) is deactivated due to a malfunction. Therefore,
BAS (Brake Assist), Active Brake Assist, ESP®(Electronic Stability Program), theHOLD function and hill start assist, for example, are also deactivated.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the functions lis-ted above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The brak-ing distance in an emergency braking situation can increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is defective, there is also a possibility that other systems,such as the navigation system or the automatic transmission, will not be availa-ble.
Warning and indicator lamps in the instrument cluster233
On-board computer and displays
Z

Washing the vehicle and cleaning
the paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is
restored.
!When Active Distance Assist DISTRONICor the HOLD function is activated, the vehi-cle brakes automatically in certain situa-tions.
To avoid damage to the vehicle, deactivateActive Distance Assist DISTRONIC and theHOLD function in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a TouchlessAutomatic Car Wash as these use specialcleaning agents. These cleaning agents candamage the paintwork or plastic parts.
!Make sure that the automatic transmissionis in transmission position\\when washingyour vehicle in a tow-through car wash. Thevehicle may be damaged in another trans-mission position.
!Make sure that:
Rthe side windows and sliding sunroof areclosed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position

or sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
RNever place metal objects or tools on a
battery.
RIt is important that you observe the
described order of the battery terminals
when connecting and disconnecting a bat-
tery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of
injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash away battery acid immedi-
ately with plenty of clean water and seek
medical attention.
HEnvironmental note
Batteries contain pollutants.
It is illegal to dispose of
them with the household
rubbish. They must be col-
lected separately and dis-
posed of in an environmen-
tally responsible recycling
system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used bat-
teries.
!Have the battery regularly checked at aqualified specialist workshop.
Comply with the service intervals in theMaintenance Booklet, or contact a qualifiedspecialist workshop for more information.
!You should have all work involving the bat-tery carried out at a qualified specialistworkshop. In the exceptional case that it isnecessary for you to disconnect the batteryyourself, make sure that:
Rswitch off the engine and remove theSmartKey. On vehicles with KEYLESS-GO,make sure that the ignition is switchedoff. Check that all the indicator lamps inthe instrument cluster are off. Otherwise,electronic components, such as the alter-nator, may be damaged.
Ryou first remove the negative terminalclamp and then the positive terminalclamp. Never swap the terminal clamps.Otherwise, the vehicle's electronic systemmay be damaged.
Rin vehicles with automatic transmission,the transmission is locked in position]after the battery is disconnected. Thevehicle is secured against rolling away.You can then no longer move the vehicle.
The battery and the cover of the positive ter-minal clamp must be installed securely dur-ing operation.
Comply with safety precautions and take pro-tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking areprohibited when handling the bat-tery. Avoid creating sparks.
Battery acid is caustic. Avoid con-tact with skin, eyes or clothing.
Wear suitable protective clothing,especially gloves, apron and face-guard.
Rinse any acid spills immediatelywith clear water. Contact a physi-cian if necessary.
Battery (vehicle)293
Roadside Assistance
Z

GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connect-
ing and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnect-
ing the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explo-
sion.
Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could bedamaged by the non-combusted fuel.
If the indicator/warning lamps do not light up in the instrument cluster at low temperatures, it isvery likely that the discharged battery has frozen. In this case you may neither jump-start thevehicle nor charge the battery. Let the battery thaw first. The service life of a thawed-out batterymay be shorter. The starting characteristics can be impaired, particularly at low temperatures.Have the thawed-out battery checked at a qualified specialist workshop.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, theengine can be jump-started from another vehicle or from a second battery using jumper cables.Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,jump-start the vehicle using a second battery or a jump-starting device.
RYou may only jump-start the vehicle when the engine and exhaust system are cold.
RDo not start the engine if the battery is frozen. Let the battery thaw first.
ROnly jump-start from batteries with a 12 V voltage rating.
ROnly use jumper cables that are not damaged and have a sufficient cross-section and insula-ted terminal clamps.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RNon-insulated parts of the terminal clamps do not come into contact with other metal partswhile the jumper cables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is run-ning, such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position].
XTurn the SmartKey to positionZin the ignition lock and remove it.
296Jump-starting
Roadside Assistance

Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running
Rthe brake system or the power steering is
malfunctioning
Rthere is a malfunction in the power supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of
an accident.
In such cases, use a tow bar. Before being
towed away or tow started, make sure the
steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Details on the permissible gross vehicle weightof your vehicle can be found on the vehicleidentification plate (Ypage 333).
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automaticallyin certain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brakeis released. If the electric parking brake isfaulty, visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eyes for recoverypurposes as this could damage the vehicle.If in doubt, recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high,the vehicles could be damaged.
!The vehicle can be towed a maximum of30 miles (50km). The towing speed of30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than30 miles (50km), the front axle must beraised or the entire vehicle raised and trans-ported.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission mayotherwise shift to position]when youopen the driver's or front-passenger door,which could damage the transmission.
!Vehicles with automatic transmission mustnot be started by tow-starting. This couldotherwise damage the transmission.
It is better to have the vehicle transportedthan to have it towed away.
If the vehicle can no longer be driven becauseof an accident or breakdown, you have the fol-lowing options:
RTransporting the vehicle.
As a rule, you should have the vehicle trans-ported.
RTowing the vehicle with a tow rope or towbar.
Only tow the vehicle in exceptional cases.
298Towing and tow-starting
Roadside Assistance

The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to positionHinthe ignition lock.
Rcannot release the electric parking brake.
Rcannot shift the transmission to position\\.
The function of the electric parking brake andthe parking lock is dependent on the on-boardvoltage.
If the on-board voltage is low or if there is asystem malfunction:
Rthe electric parking brake may not beapplied in certain circumstances, or
Rit may no longer be possible to shift thetransmission to position]
Switch off non-essential consumers, e.g. theradio.
Deactivate the automatic locking featurebefore the vehicle is towed (Ypage 199). Youcould otherwise be locked out when pushingor towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye arelocated in the bumpers. They are at the rearand at the front, under coversC.
XRemove the towing eye from the stowagespace.
The towing eye is located with the vehicletool kit under the cargo compartment floor(Ypage 287).
Vehicles with the TIREFIT kit: the towing eyeis beneath the tire inflation compressor(Ypage 287).
XPress the mark on coverCinwards in thedirection of the arrow.
XTake coverCoff the opening.
XScrew in the towing eye clockwise to thestop.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach coverCto the bumper and pressuntil it engages.
XPlace the towing eye in the stowage wellbeneath the cargo compartment floor in thecargo compartment (Ypage 287).
XVehicles with the TIREFIT kit: put back thetire inflation compressor (Ypage 287).
Towing the vehicle with the front
axle raised
Observe the important safety notes when tow-ing your vehicle with the front axle raised(Ypage 298).
Only vehicles without 4MATIC can betowed with the front axle raised.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised,as doing so will damage the transmission.
Vehicles with 4MATIC may either be towedaway with both axles on the ground or be loa-ded up and transported.
!The ignition must be switched off if thevehicle is being towed with the front axle
raised. Otherwise, ESP®may intervene anddamage the brake system.
XOn vehicles with KEYLESS-GO or theKEYLESS-GO start function:you must usethe SmartKey instead of the Start/Stop but-ton (Ypage 126).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to positionHin the igni-tion lock.
Towing and tow-starting299
Roadside Assistance
Z