2019 MERCEDES-BENZ GLA transmission

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andPPSolutions
Fuel is leaking from thevehicle.The fuel line or the fuel tank is faulty.
GWARNING
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS‑GO
XOpen the driver's door.The vehicle electronics are now in positionZ. This is the sameas the SmartKey being removed from the ignition.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap can-not be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 69).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 76).
The fuel filler flap is unlocked, but the opening mechanism is jam-med.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system or
exhaust gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the
vehicle which are hot. Take particular care
not to park on dry grassland or harvested
grain fields.
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended
in the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
!Always secure the vehicle correctly againstrolling away. Otherwise, the vehicle or itsdrivetrain could be damaged.
Parking145
Driving and parking
Z

To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position]andthe transmission position display must show]in the multifunction display.
Rthe SmartKey must be removed from theignition lock.
Ron uphill or downhill gradients, the frontwheels must be turned towards the curb.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Automatic transmission
XApply the electric parking brake.
XAll vehicles (except Mercedes-AMG vehi-cles):shift the transmission to position].
XMercedes-AMG vehicles:press buttonC.
XWith the SmartKey :turn the SmartKey topositionZin the ignition lock and removeit.The immobilizer is activated.
XWith the Start/Stop button:press theStart/Stop button (Ypage 125).The engine stops and all the indicator lampsin the instrument cluster go out.
If the driver's door is closed, this is thesame as key positionG. If the driver's dooris open, this is the same as key positionZ,i.e. the SmartKey having been removed.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door orremove the SmartKey from the ignition, theautomatic transmission shifts to]automati-cally.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having thevehicle cleaned in an automatic car wash witha towing system:
XVehicles with the Start-Stop button:remove the Start-Stop button from the igni-tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XEngage neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-Key in the ignition lock.
Electric parking brake
General notes
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
146Parking
Driving and parking

Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended
in the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
The function of the electric parking brake isdependent on the on-board voltage. If the on-board voltage is low or there is a malfunctionin the system, it may not be possible to applythe released parking brake.
XIf this is the case, only park the vehicle onlevel ground and secure it to prevent it roll-ing away.
XShift the automatic transmission to position].
It may not be possible to release an appliedparking brake if the on-board voltage is low orthere is a malfunction in the system. Contact aqualified specialist workshop.
The electric parking brake performs a functiontest at regular intervals while the engine isswitched off. The sounds that can be heardwhile this is occurring are normal.
Applying or releasing manually
XTo apply:push handleC.When the electric parking brake is applied,the redI(USA only) or$(Canadaonly) indicator lamp lights up in the instru-ment cluster.
The electric parking brake can also beapplied when the SmartKey is removed.
XTo release:pull handleC.The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clus-ter goes out.
The electric parking brake can only bereleased:
Rif the SmartKey is in positionGorHinthe ignition lock (Ypage 125) or
Rif the ignition was switched on using theStart/Stop button
Applying automatically
The electric parking brake is automaticallyapplied when the transmission is in position]and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and thedriver's door is opened
To prevent the electric parking brake frombeing automatically applied, pull handleC.
The electric parking brake is also applied auto-matically if:
RActive Distance Assist DISTRONIC bringsthe vehicle to a standstill or
RThe HOLD function is keeping the vehiclestationary
RActive Parking Assist is keeping the vehiclestationary
In addition, at least one of the following condi-tions must be fulfilled:
RThe engine is switched off
RThe driver is not wearing a seat belt and thedriver's door is opened
RThere is a system malfunction
RThe power supply is insufficient
RThe vehicle is stationary for a long period oftime
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
Parking147
Driving an d parking
Z

The electric parking brake is not automaticallyapplied if the engine is switched off by theECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
RThe engine is running
RThe transmission is in position[or^andyou depress the accelerator pedal or shiftfrom position]to[or^
RThe seat belt is fastened
If the transmission is in position^, the tail-gate must be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou are shifting from transmission position]or have previously driven at speedsgreater than 2 mph (3 km/h)
Ensure that you do not depress the accelera-tor pedal unintentionally. Otherwise, the park-ing brake will be released and the vehicle willstart to move.
Emergency braking
The vehicle can also be braked during anemergency by using the electric parking brake.
XWhile driving, push handleCof the electricparking brake (Ypage 147).The vehicle is braked as long as you keephandleCof the electric parking brakepressed. The longer the electric parkingbrake handleCis depressed, the greaterthe braking force.
During braking:
Ra warning tone sounds
RtheRelease Parking BrakeRelease Parking Brakemessageappears
Rthe redI(USA only) or$(Canadaonly) indicator lamp in the instrument clus-ter flashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer thansix weeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop andseek advice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also
lose control of the vehicle. There is a risk of
an accident.
Only operate this equipment when the vehi-
cle is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictionsprohibit the driver from using a mobile phonewhile driving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
148Driving tips
Driving and parking

take advantage of engine braking. For thisyou must first activate manual gearshifting.This helps you to avoid overheating thebrakes and wearing them out excessively.
When you take advantage of engine braking,it is possible that a drive wheel will notrotate for some time, e.g. on a slippery roadsurface. This could cause damage to thedrive train. This type of damage is not cov-ered by the Mercedes-Benz warranty.
Briefly depressing the accelerator pedal ondownhill gradients while the manual drive pro-gramMis temporarily activated: the automatictransmission may switch to the last activeautomatic drive programEorS. The automatictransmission may shift to a higher gear. Thiscan reduce the engine's braking effect.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal
while driving, the braking system can over-
heat. This increases the stopping distance
and can even cause the braking system to
fail. There is a risk of an accident.
Never use the brake pedal as a footrest.
Never depress the brake pedal and the
accelerator pedal at the same time.
!Depressing the brake pedal constantlyresults in excessive and premature wear tothe brake pads.
If the brakes have been subjected to a heavyload, do not stop the vehicle immediately.Drive on for a short while. This allows the air-flow to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rainwithout braking, there may be a delayed reac-tion from the brakes when braking for the firsttime. This may also occur after the vehicle hasbeen washed or driven through deep water.
You have to depress the brake pedal morefirmly. Maintain a greater distance from thevehicle in front.
After driving on a wet road or having the vehi-cle washed, brake firmly while paying attentionto the traffic conditions. This will warm up the
brake discs, thereby drying them more quicklyand protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-due may form on the brake discs and brakepads. This can result in a significantly longerbraking distance.
RIn order to prevent any salt build-up, applythe brakes occasionally while paying atten-tion to the traffic conditions.
RCarefully depress the brake pedal and thebeginning and end of a journey.
RMaintain a greater distance to the vehicleahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up inthe instrument cluster and
Ryou hear a warning tone while the engineis running
Observe additional warning messages in themultifunction display.
The brake fluid level may be too low due tobrake pad wear or leaking brake lines.
Have the brake system checked immedi-ately. Consult a qualified specialist work-shop to arrange this.
!A function or performance test should onlybe carried out on a 2-axle dynamometer. Ifyou wish to operate the vehicle on such adynamometer, please consult a qualifiedspecialist workshop in advance. You couldotherwise damage the drive train or thebrake system.
!As the ESP®system operates automati-cally, the engine and the ignition must beswitched off (the SmartKey must be in posi-tion

For this reason, in the event of heavy rain or inconditions in which hydroplaning may occur,you must drive in the following manner:
Rlower your speed
Ravoid ruts
Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Bear in mind that vehicles traveling in frontor in the opposite direction create waves.This may cause the maximum permissiblewater depth to be exceeded.
Failure to observe these notes may result indamage to the engine, electrical systemsand transmission.
If you have to drive on stretches of road onwhich water has collected, please bear in mindthat:
Rin the case of standing water, the waterlevel may be no higher than the lower edgeof the vehicle body
Ryou should drive no faster than walking pace
Winter driving
GWARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter
the vehicle. This is the case, e.g. if the vehi-
cle becomes trapped in snow. There is a risk
of fatal injury.
If you leave the engine or the auxiliary heat-
ing running, make sure the exhaust pipe and
area around the vehicle are clear of snow.
To ensure an adequate supply of fresh air,
open a window on the side of the vehicle
that is not facing into the wind.
Have your vehicle winter-proofed at a qualifiedspecialist workshop at the onset of winter.
Drive particularly carefully on slippery roadsurfaces. Avoid sudden acceleration, steeringand braking maneuvers. Do not use cruisecontrol or Active Distance Assist DISTRONIC.
If the vehicle threatens to skid or cannot bestopped when moving at low speed:
XShift the transmission to position\\.
XTry to bring the vehicle under control usingcorrective steering.
The outside temperature indicator is notdesigned to serve as an ice-warning deviceand is therefore unsuitable for that purpose.Changes in the outside temperature are dis-played after a short delay.
Indicated temperatures just above the freezingpoint do not guarantee that the road surface isfree of ice. The road may still be icy, especiallyin wooded areas or on bridges.
You should pay special attention to road con-ditions when temperatures are around freezingpoint.
For more information on driving with snowchains, see (Ypage 307).
For more information on driving with summertires, see (Ypage 306).
Observe the notes in the "Winter operation"section (Ypage 306).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
Driving tips153
Driving and parking
Z

GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving on an unpaved road or off-
road, check the vehicle underside regularly.
In particular, remove trapped plant parts or
other flammable material. Contact a quali-
fied specialist workshop immediately if dam-
age is detected.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a highcurb or an unpaved road
Ryou drive too fast over an obstacle, e.g. acurb, a speed bump or a pothole in theroad
Ra heavy object strikes the underbody orparts of the chassis
In situations like this, the body, the under-body, chassis parts, wheels or tires could bedamaged without the damage being visible.Components damaged in this way can unex-pectedly fail or, in the case of an accident,no longer withstand the loads they aredesigned to.
If the underbody paneling is damaged, com-bustible materials such as leaves, grass ortwigs can gather between the underbodyand the underbody paneling. If these materi-als come in contact with hot parts of theexhaust system, they can catch fire.
In such situations, have the vehicle checkedand repaired immediately at a qualified spe-cialist workshop. If on continuing your jour-ney you notice that driving safety isimpaired, pull over and stop the vehicleimmediately, paying attention to road andtraffic conditions. In such cases, consult aqualified specialist workshop.
The vehicle is only designed for easily negotia-ble off-road terrain and poor road surfaces.
When driving off-road, substances such assand, mud and water or water mixed with oilmay get into the brakes. This could result in areduced braking effect or in total brake failureand also in increased wear and tear. The brak-ing characteristics change depending on thematerial entering the brakes. Clean the brakesafter driving off-road. If you detect a reduced
braking effect or grinding noises, have thebrake system checked in a qualified specialistworkshop as soon as possible. Adapt yourdriving style to the different braking character-istics.
Driving off-road increases the likelihood ofdamage to the vehicle, which, in turn, can leadto failure of the mechanical assembly or sys-tems. Adapt your driving style to suit the ter-rain conditions. Drive carefully. Have damageto the vehicle rectified immediately at a quali-fied specialist workshop.
Do not shift into transmission position\\when driving off-road. You could lose controlof the vehicle if you attempt to brake the vehi-cle using the service brake. If the gradient istoo steep for your vehicle, drive back down inreverse gear.
General notes
HEnvironmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving yourvehicle off-road.
Off-road driving is only possible with theON&OFFROAD package.
The following driving systems are speciallyadapted for driving over easily negotiable off-road terrain:
ROff-road program (Ypage 170)
ROff-road ABS (Ypage 60)
ROff-road 4ETS (Ypage 64)
ROff-road ESP®(Ypage 66)
RDSR (Downhill Speed Regulation)(Ypage 169)
Observe the following notes:
RStop the vehicle before starting to drivealong an off-road route. If necessary, acti-vate the off-road program (Ypage 132).
RTo avoid damaging the vehicle, make surethere is always sufficient ground clearance.
RCheck that items of luggage and loads arestowed safely and are well secured(Ypage 255).
RAlways keep the engine running and in gearwhen driving on a downhill gradient. Acti-vate DSR (Ypage 169).
154Driving tips
Driving and parking

RDrive quickly to overcome the rolling resist-ance. Otherwise the vehicle's wheels couldbecome stuck in loose ground.
RDrive in the tracks of other vehicles if possi-ble. Make sure that:
-the tire ruts are not too deep.
-the sand is sufficiently firm.
-the ground clearance of the vehicle is suf-ficient.
Tire ruts and gravel roads
!Check that the ruts are not too deep andthat your vehicle has sufficient clearance.Otherwise, your vehicle could be damagedor bottom out and get stuck.
Observe the following rules when driving alongruts in off-road terrain or on roads with loosegravel:
RActivate the off-road program (Ypage 132).
RAvoid high engine speeds.
RShift to a lower gear using the left-handsteering wheel paddle shifter.
RDrive slowly.
RWhere ruts are too deep, drive with thewheels of one side on the center grassyarea, if possible.
Traveling uphill
Approach/departure angle
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
RObserve the warnings for off-road driving(Ypage 153).
RFollow the line of fall when driving on slopesand steep inclines.
RBefore driving on extreme uphill and down-hill gradients, select the off-road program(Ypage 132).
RDrive slowly.
RAccelerate gently and make sure that thewheels are gripping.
RAvoid high engine speeds, except when driv-ing on sandy and muddy routes with highdriving resistance.
RUse the left-hand steering wheel paddleshifter to shift to a lower gear appropriate tothe gradient.
RUse the left-hand steering wheel paddleshifter to shift into a lower gear in good timeon long and steep downhill gradients.
Hill start assist will aid you when pulling awayon a hill. For further information about hillstart assist, see (Ypage 128).
Do not shift into transmission position\\when driving off-road. You could lose controlof the vehicle if you attempt to brake the vehi-cle using the service brake. If the gradient istoo steep for your vehicle, drive back down inreverse gear.
Always observe the approach/departure anglevalues (Ypage 340).
Maximum gradient-climbing capability
Always observe the maximum gradient climb-ing ability values (Ypage 340).
Hilltops
When driving up an uphill gradient, slightlyreduce pressure on the accelerator immedi-ately before reaching the brow of the hill.Make use of the vehicle's own impetus totravel over the brow.
This style of driving prevents:
Rthe vehicle from lifting off the ground on thebrow of a hill
Rthe vehicle from traveling too quickly downthe other side
Driving downhill
RDrive slowly.
RDo not drive at an angle down steepinclines. Steer into the line of fall and drivewith the front wheels aligned straight. Oth-erwise, the vehicle could slip sideways, tipand rollover.
RShift to a lower gear using the left-handsteering wheel paddle shifter before tacklingsteep downhill gradients.
156Drivingtips
Driving an d parking