Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running
Rthe brake system or the power steering is
malfunctioning
Rthere is a malfunction in the power supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of
an accident.
In such cases, use a tow bar. Before being
towed away or tow started, make sure the
steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Details on the permissible gross vehicle weightof your vehicle can be found on the vehicleidentification plate (Ypage 333).
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automaticallyin certain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brakeis released. If the electric parking brake isfaulty, visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eyes for recoverypurposes as this could damage the vehicle.If in doubt, recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high,the vehicles could be damaged.
!The vehicle can be towed a maximum of30 miles (50km). The towing speed of30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than30 miles (50km), the front axle must beraised or the entire vehicle raised and trans-ported.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission mayotherwise shift to position ]when youopen the driver's or front-passenger door,which could damage the transmission.
!Vehicles with automatic transmission mustnot be started by tow-starting. This couldotherwise damage the transmission.
It is better to have the vehicle transportedthan to have it towed away.
If the vehicle can no longer be driven becauseof an accident or breakdown, you have the fol-lowing options:
RTransporting the vehicle.
As a rule, you should have the vehicle trans-ported.
RTowing the vehicle with a tow rope or towbar.
Only tow the vehicle in exceptional cases.
298Towing and tow-starting
Roadside Assistance