2019 MERCEDES-BENZ GLA phone

the system is not operational. Contact anauthorized Mercedes-Benz Center or call1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm:lock the vehicle with the SmartKeyor KEYLESS-GO.Indicator lampCflashes. The alarm systemis armed after approximately 15 seconds.
XTo disarm:unlock the vehicle with theSmartKey or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if thealarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo switch the alarm off with the Smart-Key:press the6or7button on theSmartKey.The alarm is stopped.
or
XVehicles with KEYLESS-GO start-func-tion or KEYLESS-GO:remove the Start/Stop button from the ignition lock(Ypage 125).
XInsert the SmartKey into the ignition lock.The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:grasp the outside door handle. The Smart-Key must be outside the vehicle.The alarm is stopped.
or
XPress the Start/Stop button on the dash-board. The SmartKey must be inside thevehicle.The alarm is stopped.
The alarm is not stopped, even if you close theopen door that triggered it, for example.
iIf the alarm stays on for more than30 seconds, the Mercedes me connectemergency call system automatically sendsa message to the Customer Center. This isdone either by text message or data con-nection.
The emergency call system sends the mes-sage or data provided that:
Ryou have subscribed to the Mercedes meconnect service
Rthe Mercedes me connect service hasbeen activated properly
Rthe necessary mobile phone network isavailable
68Protection against theft
Safety

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended
in the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
!Keep the SmartKey away from strong mag-netic fields. Otherwise, the remote controlfunction could be affected.
Strong magnetic fields can occur in thevicinity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey
Rwith metallic objects, e.g. coins or metal foil
Rinside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function:do not keep the SmartKey in the cargo com-
partment. Otherwise, the SmartKey may notbe detected, e.g. when starting the engineusing the Start/Stop button.
SmartKey functions
C7To lock the vehicle
DTTo open the tailgate

Overview of climate control systems
General notes
Observe the settings recommended on the fol-lowing pages. The windows could otherwisefog up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-tion function
Rswitch on the defrost windshield functionbriefly, if required
The air-conditioning system or dual-zone auto-matic climate control regulates the tempera-ture and the humidity of the vehicle interiorand filters undesirable substances from theair.
The air-conditioning system or dual-zone auto-matic climate control can only be operatedwhen the engine is running. Optimum opera-tion is only achieved with the side windowsand panorama roof with power tilt/slidingpanel closed.
If you start the engine using your smartphone,the last selected climate control setting isreactivated (Ypage 84).
The residual heat function can only be activa-ted or deactivated with the ignition switchedoff (Ypage 122).
Always keep the ventilation flaps behind theside trim panel in the cargo compartmentclear (Ypage 108). Otherwise the vehicle willnot be ventilated correctly.
iVentilate the vehicle for a brief period dur-ing warm weather, e.g. using the conveni-ence opening feature (Ypage 84). This willspeed up the cooling process and thedesired interior temperature will be reachedmore quickly.
iThe integrated filter filters out most parti-cles of dust and soot and completely filtersout pollen. It also reduces gaseous pollu-tants and odors. A clogged filter reduces theamount of air supplied to the vehicle inte-rior. For this reason, you should alwaysobserve the interval for replacing the filter,which is specified in the Maintenance Book-let. As it depends on environmental condi-tions, e.g. heavy air pollution, the intervalmay be shorter than stated in the Mainte-nance Booklet.
iIt is possible that under certain circum-stances the residual heat function may beactivated automatically an hour after theSmartKey has been removed in order to drythe automatic climate control. The vehicle isthen ventilated for 30 minutes.
Overview of climate control systems113
Climate control

There is a risk of fire and an accident.
Release the parking brake fully before driv-
ing off.
!Do not warm up the engine while station-ary. Pull away immediately. Avoid highengine speeds and full throttle until theengine has reached its operating tempera-ture.
In vehicles with automatic transmission,engage positions P and R only when thevehicle is stationary.
Where possible, avoid spinning the drivewheels when pulling away on slippery roads.You could otherwise damage the drive train.
!Mercedes-AMG vehicles:avoid full-loadoperation and engine speeds greater than5000 rpm when the engine is cold. Thishelps to protect the engine and avoidsuncomfortable driving.
Key positions
SmartKey
ZTo remove the SmartKey
(shift the transmission to position])
GPower supply for some consumers, suchas the windshield wipers
HIgnition (power supply for all consumers)and drive position
ITo start the engine
iThe SmartKey can be turned in the ignitionlock even if it is not the correct SmartKeyfor the vehicle. The ignition is not switchedon. The engine cannot be started.
Start/Stop button
General notes
Vehicles with KEYLESS-GO are equipped withSmartKeys featuring the integrated KEYLESS-GO function and a detachable Start/Stop but-ton.
A check which periodically establishes a radioconnection between the vehicle and theSmartKey determines whether a valid Smart-Key is in the vehicle. This occurs, for example,when starting the engine.
When you insert the Start/Stop button intothe ignition lock, the system needs approx-imately two seconds recognition time. You canthen use the Start/Stop button.
Pressing the Start/Stop button several timesin succession corresponds to the differentSmartKey positions in the ignition lock. This isonly the case if you are not depressing thebrake pedal.
If you depress the brake pedal and press theStart/Stop button, the engine starts immedi-ately.
To start the vehicle without actively using theSmartKey:
Rthe Start/Stop button must be inserted inthe ignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with theSmartKey or KEYLESS-GO (Ypage 70)
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metalfoil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKeyremote control or with KEYLESS-GO, after ashort time:
Ryou will not be able to switch on the ignitionwith the Start/Stop button.
Ryou will no longer be able to start the enginewith the Start/Stop button until the vehicleis unlocked again.
If you lock the vehicle centrally using the but-ton on the front door (Ypage 75), you cancontinue to start the engine with the Start/Stop button.
Driving125
Driving and parking
Z

Inhaling these exhaust gases is hazardous to
health and can result in poisoning. There is a
risk of fatal injury. Therefore, never leave the
engine running an enclosed space without
adequate ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
During a cold start, the engine runs at higherspeeds to enable the catalytic converter toreach its operating temperature. The sound ofthe engine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 134).The transmission position indicator on themultifunction display shows](Ypage 134).
iYou can start the engine in transmissionpositions]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 125) and release it assoon as the engine is running.
Starting procedure with the Start/
Stop button
The Start/Stop button can be used to start thevehicle manually without inserting the Smart-Key into the ignition lock. The Start/Stop but-ton must be inserted in the ignition lock and
the SmartKey must be in the vehicle. Thismode for starting the engine operates inde-pendently of the ECO start/stop automaticengine start function.
You can start the engine if a valid SmartKey isin the vehicle. Switch off the engine andalways take the SmartKey with you when leav-ing the vehicle, even if you only leave it for ashort time. Pay attention to the importantsafety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 125).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 126).
You can also start your engine via your smart-phone from outside the vehicle. In this case,the previously selected climate control settingis activated. In this way you can cool or heatthe interior of the vehicle before starting thejourney.
Only start the engine via your smartphone if itis safe to start and run the engine where yourvehicle is parked.
Observe the legal stipulations in the areawhere your vehicle is parked. Engine start viasmartphone may be limited to certain coun-tries or regions.
You can execute a maximum of two consecu-tive starting attempts via your smartphone. Ifyou insert the SmartKey into the ignition lock,you can carry out two more starting attempts.
Once you have started the engine, you canswitch the engine off via your smartphone atany time.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe alarm for the anti-theft alarm system isnot set
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Driving127
Driving and parking
Z

Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficientlycharged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be startedvia your smartphone before carrying out main-tenance or repairs. You can prevent an enginestart via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position:
orF, the vehicle could pull away sud-
denly. There is a risk of an accident.
When engaging transmission position:
orF, always firmly depress the brake
pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pullingaway.
The vehicle locks centrally once you havepulled away. The locking knobs in the doorsdrop down.
You can open the doors from the inside at anytime.
You can also deactivate the automatic lockingfeature (Ypage 199).
Vehicles with automatic transmission:it ispossible to shift the transmission from posi-
tion]to the desired position only if youdepress the brake pedal. Only then can theparking lock be deactivated.
All vehicles (except Mercedes-AMG vehi-cles):if you do not depress the brake pedal,the DIRECT SELECT lever can still be movedbut the parking lock remains engaged.
Mercedes-AMG vehicles:if you do notdepress the brake pedal, the selector lever canstill be moved but the parking lock remainsengaged.
At transmission fluid temperatures below

The electric parking brake is not automaticallyapplied if the engine is switched off by theECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
RThe engine is running
RThe transmission is in position[or^andyou depress the accelerator pedal or shiftfrom position]to[or^
RThe seat belt is fastened
If the transmission is in position^, the tail-gate must be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou are shifting from transmission position]or have previously driven at speedsgreater than 2 mph (3 km/h)
Ensure that you do not depress the accelera-tor pedal unintentionally. Otherwise, the park-ing brake will be released and the vehicle willstart to move.
Emergency braking
The vehicle can also be braked during anemergency by using the electric parking brake.
XWhile driving, push handleCof the electricparking brake (Ypage 147).The vehicle is braked as long as you keephandleCof the electric parking brakepressed. The longer the electric parkingbrake handleCis depressed, the greaterthe braking force.
During braking:
Ra warning tone sounds
RtheRelease Parking BrakeRelease Parking Brakemessageappears
Rthe redI(USA only) or$(Canadaonly) indicator lamp in the instrument clus-ter flashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer thansix weeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop andseek advice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also
lose control of the vehicle. There is a risk of
an accident.
Only operate this equipment when the vehi-
cle is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictionsprohibit the driver from using a mobile phonewhile driving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
148Driving tips
Driving and parking

Left control panel
Y
e
RCalls up the menu and menu bar
c
d
Press briefly:
RScrolls in lists
RSelects a submenu or function
RIn theAudioAudiomenu: selects the previous or next station, when the presetlist or station list is active, or an audio track or video scene
RIn theTelTel(telephone) menu: switches to the phone book and selects aname or telephone number
c
d
Press and hold:
RIn theAudioAudiomenu: selects a preset list or a station list in the desired fre-quency range, or an audio track or video scene using rapid scrolling
RIn theTelTel(Telephone) menu: starts rapid scrolling if the phone book isopen
vRConfirms the selection or display message
RIn theTelTel(Telephone) menu: switches to the telephone book and startsdialing the selected number
8Press briefly:
RBack
RVehicles with Audio 20: switches off voice-operated control for navigation(see the manufacturer's operating instructions)
RVehicles with COMAND: switches off the Voice Control System (see theseparate operating instructions)
RHides display messages or calls up the lastTripTripmenu function used
RExits the phone book/redial memory
8Press and hold:
RCalls up the standard display in theTripTripmenu
Right control panel