2019 MERCEDES-BENZ GLA brake

Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 76
From inside the vehicle (central
unlocking button) ............................. 75
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles)....... 200
USB devices
Connecting to the Media Inter-
face ...............................................249
V
Vanity mirror (in the sun visor)........259
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 225
Equipment ....................................... 26
Individual settings .......................... 198
Limited Warranty .............................28
Loading .......................................... 316
Locking (in an emergency) ............... 77
Locking (SmartKey) .......................... 69
Lowering ........................................ 329
Maintenance .................................... 26
Parking for a long period ................ 148
Pulling away................................... 128
Raising ........................................... 327
REACH Regulation ........................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 326
Transporting .................................. 300
Unlocking (in an emergency) ........... 76
Unlocking (SmartKey)...................... 69
Vehicle data ................................... 339
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) ..................... 339
Vehicle data (off-road driving)
Approach/departure angle ............ 340
Maximum gradient climbing abil-
ity .................................................. 340
Vehicle dimensions........................... 339
Vehicle emergency locking................ 77
Vehicle identification number
see VIN
Vehicle identification plate.............. 333
Vehicle tool kit.................................. 287
Ventilation
Setting the vents ........................... 123
Video
Operating the DVD ......................... 195
see also Digital Operator's Man-
ual .................................................. 242
VIN
Seat ............................................... 334
Type plate ...................................... 333
W
Warning and indicator lamps
ABS ................................................ 233
Active Brake Assist ........................ 240
Brakes ........................................... 232
Check Engine ................................. 238
Coolant .......................................... 238
Distance warning ........................... 240
ESP®.............................................. 235
ESP®OFF ....................................... 236
Fuel tank ........................................ 238
Overview .......................................... 32
Reserve fuel................................... 238
Restraint system ............................ 237
Seat belt ........................................ 230
SPORT handling mode................... 236
Tire pressure monitor .................... 241
Washer fluid
Display message ............................ 228
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 242
Wheel and tire combinations
Tires ............................................... 329
Wheel bolt tightening torque........... 329
Wheel chock...................................... 326
Wheels
Changing a wheel.......................... 325
Checking ........................................ 304
Cleaning ......................................... 281
Emergency spare wheel ................. 330
22Index

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer
need them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal
when starting the engine.
Rdo not warm up the engine when the vehi-
cle is stationary.
Rdrive carefully and maintain a safe dis-
tance from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each
gear only up to

have not been approved by Mercedes-Benz.This could lead to malfunctions in safety-rele-vant systems, e.g. the brake system. Use onlygenuine Mercedes-Benz parts or parts of equalquality. Only use tires, wheels and accessoriesthat have been specifically approved for yourvehicle.
Genuine Mercedes-Benz parts are subject tostrict quality control. Every part has been spe-cifically developed, manufactured or selectedfor and adapted to Mercedes-Benz vehicles.Therefore, only genuine Mercedes-Benz partsshould be used.
More than 300,000 different genuineMercedes-Benz parts are available forMercedes-Benz models.
All authorized Mercedes-Benz Centers main-tain a supply of genuine Mercedes-Benz partsfor necessary service and repair work. In addi-tion, strategically located parts delivery cen-ters provide quick and reliable parts service.
Always specify the vehicle identification num-ber (VIN) when ordering genuine Mercedes-Benz parts (Ypage 333).
Operator's Manual
Vehicle equipment
iThis Operator's Manual describes all mod-els and all standard and optional equipmentof your vehicle available at the time of thisOperator's Manual going to print. Country-specific differences are possible. Bear inmind that your vehicle may not feature allfunctions described here. This also appliesto safety-relevant systems and functions.The equipment in your vehicle may thereforediffer from that shown in the descriptionsand illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
The Operator's Manual and MaintenanceBooklet are important documents and shouldbe kept in the vehicle.
Service and vehicle operation
Maintenance
Always bring the Maintenance Booklet withyou when taking the vehicle to an authorizedMercedes-Benz Center. Your customer serviceadvisor will enter every service into your Main-tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free RoadsideAssistance Hotline are answered by our agents24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty Booklet(Canada). You will find both in the vehicledocument wallet.
Change of address or change of own-
ership
In the event of a change of address, pleasesend us the "Notification of Address Change"in the Service and Warranty Booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the needarise.
If you sell your Mercedes, please leave all liter-ature in the vehicle so that it is available to thenext owner.
If you have purchased a used car, please sendus the "Notification of Used Car Purchase" inthe Service and Warranty Booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service (Canada) at1-800-387-0100.
26Service and vehicle operation
Introduction

Information about the REACH decree
The REACH regulation (Regulation (EC) no.1907/2006, Article 33) lays down an informa-tion obligation for substances of very high con-cern (SVHC).
Daimler AG acts in good faith to avoid usingthese SVHCs and to allow the customer tohandle these substances safely. In accordancewith supplier information and internal productinformation from Daimler AG, SVHCs thataccount for more than 0.1 percent by weightof individual products in this vehicle areknown.
More detailed information can be found at thefollowing addresses:
Rhttp://www.daimler.com/reach(Germanversion)
Rhttp://www.daimler.com/reach/en(English version)
Problems with your vehicle
If you should experience a problem with yourvehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-tact an authorized Mercedes-Benz Centerimmediately to have the problem diagnosedand rectified. If the problem is not resolved toyour satisfaction, please discuss the problemagain with an authorized Mercedes-Benz Cen-ter or, if necessary, contact us at one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Limited Warranty
!Observe the notes in this Operator's Man-ual regarding the correct operation of yourvehicle and possible damage to the vehicle.Damage to the vehicle which is caused by
violation of these notes is not covered bythe Mercedes-Benz implied warranty or thenew or used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flapand on the opposite side on the B-pillar. In theevent of an accident, rescue services can usethe QR code to quickly find the appropriaterescue card for your vehicle. The current res-cue card contains the most important informa-tion about your vehicle in a compact form, e.g.the routing of the electric cables.
You can find more information underwww.mercedes-benz.de/qr-code.
Data storage
Data storage
A wide range of electronic components in yourvehicle contain data memories.
These data memories temporarily or perma-nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-ments the state of a component, a module, asystem or the surroundings.
These include, for example:
Roperating conditions of system components.For example, fluid levels
Rthe vehicle's status messages and those ofits individual components, e.g. number ofwheel revolutions/speed, deceleration inmovement, lateral acceleration, acceleratorpedal position
Rmalfunctions and defects in important sys-tem components, e.g. lights, brakes
Rvehicle reactions and operating conditionsin special driving situations, e.g. air bagdeployment, intervention of stability controlsystems
Rambient conditions, e.g. outside tempera-ture
28Data storage
Int roduction

This data is of an exclusively technical natureand can be used to:
Rassist in recognizing and rectifying malfunc-tions and defects
Ranalyze vehicle functions, e.g. after an acci-dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle'smovements.
When your vehicle is serviced, technical infor-mation can be read from the event data mem-ory and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of theservice network (including the manufacturer)using special diagnostic testers. More detailedinformation is obtained from it, if required.
After a malfunction has been rectified, theinformation is deleted from the malfunctionmemory or is continually overwritten.
When operating the vehicle, situations areconceivable in which this technical data, inconnection with other information (if neces-sary, under consultation with an authorizedexpert), could be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have beencontractually agreed upon with the customerallow certain vehicle data to be conveyed bythe vehicle as well. The additional functionsinclude, for example, vehicle location in caseof an emergency.
COMAND/Mercedes me connect
(Canada: TELEAID)
If the vehicle is equipped with COMAND orMercedes me connect, additional data aboutthe vehicle's operation, the use of the vehiclein certain situations, and the location of thevehicle is compiled through COMAND or theMercedes me connect system.
For additional information, please refer to theCOMAND User Manual or Digital Operator'sManual and/or the Mercedes me connectTerms and Conditions.
Event data recorders
USA only:
This vehicle is equipped with an event datarecorder (EDR). This vehicle is equipped withan event data recorder (EDR). The main pur-pose of an EDR is to record, in certain crash ornear crash-like situations, such as an air bagdeployment or hitting a road obstacle, datathat will assist in understanding how a vehi-cle's systems performed. The EDR is designedto record data relating to vehicle dynamicsand safety systems for a short period of time,typically 30 seconds or less.
The EDR in this vehicle is designed to recordsuch data as:
RHow various systems in your vehicle wereoperating
RWhether or not the driver and passengersafety belts were buckled/fastened
RHow far (if at all) the driver was depressingthe accelerator and/or brake pedal; and,
RHow fast the vehicle was traveling
These data can help provide a better under-standing of the circumstances in whichcrashes and injuries occur. NOTE: EDR dataare recorded by your vehicle only if a non-triv-ial crash situation occurs; no data are recor-ded by the EDR under normal driving condi-tions and no personal data (e.g. name, gender,age and crash location) are recorded. How-ever, other parties, such as law enforcementcould combine the EDR data with the type ofpersonally identifying data routinely acquiredduring a crash investigation.
Access to the vehicle and/or the EDR is nee-ded to read data that is recorded by an EDR,and special equipment is required. In additionto the vehicle manufacturer, other parties thathave the special equipment, such as lawenforcement, can read the information byaccessing the vehicle or the EDR.
EDR data may be used in civil and criminalmatters as a tool in accident reconstruction,accident claims and vehicle safety. Since theCrash Data Retrieval CDR tool that is used toextract data from the EDR is commercially
Data storage29
Introduction
Z

child restraint system manufacturer's instal-lation instructions.
Ralways observe the instructions and safetynotes on the "Occupant classification sys-tem (OCS)". (Ypage 47)
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rrelease the parking brake.
Rshift the automatic transmission out of
the parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before secur-
ing the child in it. Never leave children unat-
tended in the vehicle.
Always ensure that all vehicle occupants havetheir seat belts fastened correctly and are sit-ting properly. Particular attention must be paidto children.
Observe the safety notes on the seat belt(Ypage 41) and the notes on correct use ofseat belts (Ypage 42).
A booster seat may be necessary to achieveproper seat belt positioning for children over40 lbs (18 kg) until they reach a height wherea three-point seat belt can be properly fas-tened without a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt
retractor is disabled and the inertia real
draws in a portion of the seat belt. The seat
belt cannot be immediately refastened.
There is an increased risk of injury, possibly
even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reacti-
vate the special seat belt retractor and
secure the child restraint system properly.
All seat belts in the vehicle, except the driver'sseat belt, are equipped with a special seat beltretractor. When activated, the special seat beltretractor ensures that the seat belt cannotslacken once the child seat is secured.
Installing a child restraint system:
XMake sure you observe the child restraintsystem manufacturer's installation instruc-tions.
XPull the seat belt smoothly from the beltoutlet.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertiareel retract it again.While the seat belt is retracting, you shouldhear a ratcheting sound. The special seatbelt retractor is enabled.
XPush the child restraint system down so thatthe seat belt is tight and does not loosen.
54Children in the vehicle
Safety

you install the child restraint system on a rearseat.
If it is absolutely necessary to install a childrestraint system on the front-passenger seat,always observe the instructions and safetynotes on the "Occupant Classification System(OCS)" (Ypage 47).
You can thus avoid the risks that could ariseas a result of:
Ran incorrectly categorized person in thefront-passenger seat
Rdeactivating the front passenger front airbag unintentionally
Rthe unsuitable positioning of the childrestraint system, e.g. too close to the dash-board
Rearward-facing child restraint system
If circumstances require you to secure a childin a rearward-facing child restraint system onthe front-passenger seat, always make surethat the front passenger front air bag is deacti-vated. Only if the PASSENGER AIR BAG OFFindicator lamp is lit continuously (Ypage 40),is the front passenger front air bag deactiva-ted.
Always observe the child restraint systemmanufacturer's installation and operatinginstructions.
Forward-facing child restraint system
If it is absolutely necessary to install aforward-facing child restraint system on thefront-passenger seat, always move the front-passenger seat as far back as possible. Fullyretract the seat cushion length. The entirebase of the child restraint system must alwaysrest on the seat cushion of the front-passenger seat. The backrest of the childrestraint system must lie as flat as possibleagainst the backrest of the front-passengerseat. The child restraint system must nottouch the roof or be subjected to a load by thehead restraint. Adjust the angle of the seatbackrest and the head restraint positionaccordingly. Always make sure that the shoul-der belt strap is correctly routed from the vehi-cle belt outlet to the shoulder belt guide onthe child restraint system. The shoulder beltstrap must be routed forward and down fromthe vehicle belt outlet. If necessary, adjust the
vehicle belt outlet and the front-passengerseat accordingly.
Always observe the child restraint systemmanufacturer's installation and operatinginstructions.
Child-proof locks
Important safety notes
GWARNING
If children are traveling in the vehicle, they
could:
Ropen doors, thus endangering other peo-
ple or road users
Rexit the vehicle and be caught by oncom-
ing traffic
Roperate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in
the vehicle. When leaving the vehicle,
always take the key with you and lock the
vehicle. Never leave children unattended in
the vehicle.
Override feature for:
Rthe rear doors (Ypage 59)
Rthe rear side windows (Ypage 59)
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rrelease the parking brake.
Rshift the automatic transmission out of
the parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
58Children in the vehicle
Safety

Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 60)
RBAS (BrakeAssistSystem) (Ypage 61)
RActive Brake Assist (Ypage 61)
RESP®(ElectronicStabilityProgram)(Ypage 63)
REBD (ElectronicBrake forceDistribution)(Ypage 67)
RADAPTIVE BRAKE (Ypage 67)
RSTEER CONTROL (Ypage 67)
Important safety notes
If you fail to adapt your driving style or if youare inattentive, the driving safety systems canneither reduce the risk of an accident noroverride the laws of physics. Driving safetysystems are merely aids designed to assistdriving.
You are responsible for maintaining the dis-tance to the vehicle in front, for vehicle speed,for braking in good time, and for staying inlane. Always adapt your driving style to suitthe prevailing road and weather conditions andmaintain a safe distance from the vehicle infront. Drive carefully.
The driving safety systems described onlywork as effectively as possible when there isadequate contact between the tires and theroad surface. Please pay special attention tothe notes on tires, recommended minimumtire tread depths, etc. (Ypage 305).
In wintry driving conditions, always use wintertires (M+S tires) and if necessary, snowchains. Only in this way will the driving safetysystems described in this section work aseffectively as possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a waythat the wheels do not lock when you brake.
This allows you to continue steering the vehi-cle when braking.
The%ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface condi-tions. ABS works on slippery surfaces, evenwhen you only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 60).
GWARNING
If ABS is malfunctioning, the wheels could
lock when braking. The steerability and
braking characteristics would be severely
affected. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 233) anddisplay messages which may be shown in theinstrument cluster (Ypage 204).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions asa reminder to take extra care while driving.
Off-road ABS
An ABS system specifically suited to off-roadterrain is activated automatically once the off-road program is activated (Ypage 170).
At speeds below 20 mph (30 km/h), the frontwheels lock cyclically during braking. The dig-ging-in effect achieved in the process reduces
60Driving safety systems
Saf ety