death or serious bodily injury if the vehicle isdriven, that defect or malfunction has beensubject to repair two or more times, and youhave directly notified Mercedes-Benz USA,LLC in writing of the need for its repair.
(2) the same substantial defect or malfunctionof a less serious nature than category (1)has been subject to repair four or moretimes and you have directly notifiedMercedes-Benz in writing of the need for itsrepair.
(3) the vehicle is out of service by reason ofrepair of the same or different substantialdefects or malfunctions for a cumulativetotal of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with youwhen taking the vehicle to an authorizedMercedes-Benz Center. Your customer serviceadvisor will enter every service into your Main-tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free Roadside Assis-tance Hotline are answered by our agents 24hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty Booklet(Canada). You will find both in the vehicle docu-ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in theService and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center(USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-ature in the vehicle so that it is available to thenext owner.
If you have purchased a used car, please send usthe "Notification of Used Car Purchase" in theService and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center(USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observethe following points:
RService facilities or replacement parts maynot be readily available.
RLead-free fuel for vehicles with a catalyticconverter may not be available. Leaded fuelcan cause damage to the catalytic converter.
RThe fuel may have a considerably loweroctane number. Unsuitable fuel can causeengine damage.
Some Mercedes-Benz models are available fordelivery in Europe through our European Deliv-ery Program. For details, consult an authorizedMercedes-Benz Center or write to one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Service and vehicle operation
Introduction
Other identifications, for example:
R0 W-30
R5 W-30
R5 W-40
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the
auxiliary heating.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Tank capacity
ModelTotal capa-city
CLA 25013.2 US gal(50.0l)
All other models14.8 US gal(56.0l)
ModelOf whichreserve
Mercedes‑AMG vehiclesApprox.2.1 US gal(8.0 l)
All other modelsApprox.1.6 US gal(6.0 l)
Gasoline
Fuel grade
Observe the notes on operating fluids.
!Damage caused by the wrong fuel
Even small amounts of the wrong fuel couldresult in damage to the fuel system, theengine and the emission control system.
ROnly refuel using unleaded, sulfur-free gas-oline that conforms to European standardEN 228, or an equivalent specification.
Fuel of this specification may contain up to10vol.% % ethanol. Your vehicle is compatiblewith E10 fuel
Never refuel using:
RDiesel
RRegular gasoline with an octane numberlower than 91 RON
RGasoline with more than 10 vol.%ethanol,e.g. E15, E20, E85, E100
RGasoline with more than 3 vol. % methanol,e.g. M15, M30
RGasoline with metalliferous additives
If you accidentally refuel with the wrong fuel:
RDo not switch the ignition on
RConsult a qualified specialist workshop.
320Service products and filling capacities
Technical data
In accordance with European standard EN16942, you can find the following compatibilitylabels for fuel:
ROn the instruction label on the fuel filler flap ofyour vehicle
ROn the fuel pump or pump nozzle for yourvehicle, throughout Europe
CFor gasoline with a maximum ethanol con-tent of 5 vol. %
DFor gasoline with a maximum ethanol con-tent of 10 vol. %
!Damage to the emissions control systemcaused by fuel with too high a sulfur content
ROnly use sulfur-free fuel (sulfur content ≤10 ppm).
Unpleasant odors may be produced if the avail-able fuel is not sufficiently low in sulfur.
E 400 4MATIC:observe the information on sul-fur content on the instruction label on the fuelfiller flap.
All models:the recommended octane numberfor your vehicle can be found on the instructionlabel on the fuel filler flap.
E 300, E 350, E 350 4MATIC:only refuel usingsuper unleaded gasoline with at least 98 RON, ifyou wish to achieve maximum engine output.
Alternatively, you can also refuel using premiumgrade gasoline with at least 95 RON.
All models:as a temporary measure, if the rec-ommended fuel is not available, you may alsouse unleaded regular gasoline with at least:
RE 180, E 250, E 300 e:93 RON
RAll other models:91 RON
This may reduce engine performance andincrease fuel consumption.
Never refuel using gasoline with a lower RON.
Further information on fuel is available:
Rat gas stations
Ra qualified specialized workshop
Additives
!Operating the engine with fuel additivesadded later can lead to engine failure. Do notmix fuel additives with fuel. This does notinclude additives for the removal and preven-tion of residue buildup. gasoline must only bemixed with additives recommended byMercedes-Benz. Comply with the instructionsfor use on the product label. More informationabout recommended additives can beobtained from any authorized Mercedes-BenzCenter.
Mercedes-Benz recommends that you use bran-ded fuels that have additives.
The fuel quality available in some countries maynot be sufficient. Residue could build up in thefuel injection system as a result. In such cases,and in consultation with an authorizedMercedes-Benz Center, the fuel may be mixedwith the cleaning additive recommended byMercedes-Benz. You must observe the notesand mixing ratios specified on the container.
Service products and filling capacities321
Technical data
Z