2019 MERCEDES-BENZ CLA alarm

XTo stop the alarm with the SmartKey:press the6or7button on the Smart-Key.The alarm is stopped.
or
XVehicles with KEYLESS-GO start-functionor KEYLESS-GO:remove the Start/Stop but-ton from the ignition lock (Ypage 123).
XInsert the SmartKey into the ignition lock.The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:grasp the outside door handle. The SmartKeymust be outside the vehicle.The alarm is stopped.
or
XPress the Start/Stop button on the dash-board. The SmartKey must be inside the vehi-cle.The alarm is stopped.
The alarm is not stopped, even if you close theopen door that triggered it, for example.
iIf the alarm stays on for more than30 seconds, the Mercedes me connect emer-gency call system automatically sends a mes-sage to the Customer Center. This is doneeither by text message or data connection.
The emergency call system sends the mes-sage or data provided that:
Ryou have subscribed to the Mercedes meconnect service
Rthe Mercedes me connect service has beenactivated properly
Rthe necessary mobile phone network isavailable
Protection against theft69
Safety
Z

Changing the settings of the locking
system
You can change the settings of the locking sys-tem. This means that only the driver's door andthe fuel filler flap are unlocked when the vehicleis unlocked. This is useful if you frequently travelon your own.
XTo change the setting:press and hold the6and7buttons simultaneously forapproximately six seconds until the batteryindicator lamp flashes twice (Ypage 73).
If the setting of the locking system is changedwithin the signal range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock:press the6button once.
XTo unlock centrally:press the6buttontwice.
XTo lock centrally:press the7button.
The KEYLESS-GO function is changed as fol-lows:
XTo unlock the driver's door:touch the innersurface of the door handle on the driver'sdoor.
XTo unlock centrally:touch the inner surfaceof the door handle on the front-passengerdoor or the rear door.
XTo lock centrally:touch the outer sensorsurface on one of the door handles.
XTo restore the factory settings:press andhold the6and7buttons simultane-ously for approximately six seconds until thebattery check lamp flashes twice(Ypage 73).
Mechanical key
General notes
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door or the trunk lid, the anti-theft alarm system will be triggered (Ypage 68).
There are several ways to turn off the alarm:
XTo deactivate the alarm with the key:pressthe6or7button on the key.
or
XInsert the SmartKey into the ignition lock.
or
XTo deactivate the alarm with KEYLESS-GO:press the Start/Stop button in the ignitionlock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-GO. The SmartKey must be outside the vehi-cle.
If you unlock the vehicle using the mechanicalkey, the fuel filler flap will not be unlocked auto-matically.
XTo unlock the fuel filler flap:insert theSmartKey into the ignition lock.
Removing the mechanical key
XPush release catchCin the direction of thearrow and at the same time remove mechan-ical keyDfrom the SmartKey.
For further information about:
RUnlocking the driver's door (Ypage 77)
RUnlocking the trunk (Ypage 82)
RLocking the vehicle (Ypage 77)
Inserting the mechanical key
XPush mechanical keyDcompletely into theSmartKey until it engages and releasecatchCis back in its basic position.
72SmartKey
Opening and closing

Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
You should preferably place luggage or loads inthe cargo compartment. Observe the loadingguidelines (Ypage 239).
Unlocking and opening doors from
the inside
!The side windows will not open/close if thebattery is discharged or if the side windowshave iced up. It will then not be possible toclose the door. Do not attempt to force thedoor closed. You could otherwise damage thedoor or the side window.
When a door is opened, the side window on thatside opens slightly. When the door is closed, theside window closes again.
XTo unlock and open a front door:pull doorhandleD.If the door is locked, locking knobCpops up.The door is unlocked and opens.
XTo unlock a rear door:pull up lockingknobC.The door is unlocked and can be opened.
XTo open a rear door:pull door handleD.
You can open a door from inside the vehicleeven if it has been locked. You can only open therear doors from inside the vehicle if they are notsecured by the child-proof locks (Ypage 60).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle fromthe inside. This can be useful if you wish to lockthe vehicle before pulling away, for example.
XTo unlock:press buttonC.
XTo lock:press buttonD.If all the doors and the trunk lid are closed, thevehicle locks.
76Doors
Opening and closing

Meanwhile, the fuel filler flap will not be lockedor unlocked.
You cannot unlock the vehicle centrally from theinside if the vehicle has been locked with theSmartKey or KEYLESS-GO.
You can open a door from inside the vehicleeven if it has been locked. You can open the reardoors from inside the vehicle unless they aresecured by the child-proof lock (Ypage 60).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
If a locked door is opened from the inside, theprevious unlock status of the vehicle will betaken into consideration if:
Rthe vehicle was locked using the locking but-ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-ously been fully unlocked. If only the driver'sdoor had been previously unlocked, only thedoor which has been opened from the inside isunlocked.
Automatic locking feature
XTo deactivate:press and hold buttonCforapproximately five seconds until a tonesounds.
XTo activate:press and hold buttonDforapproximately five seconds until a tonesounds.
If you press one of the two buttons and do nothear a tone, the relevant setting has alreadybeen selected.
The vehicle is locked automatically when theignition is switched on and the wheels are turn-ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is on a roller dynamometer
You can also switch the automatic locking func-tion on and off using the on-board computer(Ypage 189).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 68).
XTake the mechanical key out of the SmartKey(Ypage 72).
XInsert the mechanical key into the lock of thedriver's door as far as it will go.
XTurn the mechanical key counter-clockwiseas far as it will go to positionG.The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with theSmartKey or KEYLESS-GO, use the mechanicalkey.
XOpen the driver's door.
XClose the front-passenger door, the reardoors and the trunk lid.
Doors77
Opening and closing
Z

XPress the locking button on the driver’s door(Ypage 76).
XCheck whether the locking knobs on thefront-passenger door and the rear doors arestill visible. Press down the locking knobs byhand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey(Ypage 72).
XInsert the mechanical key into the lock of thedriver's door as far as it will go.
XTurn the mechanical key clockwise as far as itwill go to positionG.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the trunk lid arelocked.
XInsert mechanical key into the SmartKey(Ypage 72).
iIf you lock the vehicle as described above,the fuel filler flap is not locked. The anti-theftalarm system is not armed.
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The trunk lid swings upwards when opened.Therefore, make sure that there is sufficientclearance above the trunk lid.
The opening dimensions of the trunk lid can befound in the "Vehicle data" section(Ypage 325).
You should preferably place luggage or loads inthe trunk. Observe the loading guidelines(Ypage 239).
Do not leave the SmartKey in the trunk. Youcould otherwise lock yourself out.
The trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Ropened from the inside using the emergencyrelease
Tailgate obstruction detection with
reversing feature
On vehicles with an EASY-PACK tailgate, thetailgate is equipped with automatic obstaclerecognition with a reversing feature. If a solidobject blocks or restricts the tailgate when auto-matically opening or closing, this procedure isstopped. If the tailgate is stopped during theclosing process, the tailgate automaticallyopens again slightly. The automatic obstructiondetection with reversing feature is only an aid. Itis not a substitute for your attentiveness whenopening and closing the tailgate.
78Trunk
Opening and closing

GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
During a cold start, the engine runs at higherspeeds to enable the catalytic converter toreach its operating temperature. The sound ofthe engine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 132).The transmission position indicator on themultifunction display shows](Ypage 131).
iYou can start the engine in transmissionpositions]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 123) and release it as soonas the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button can be used to start thevehicle manually without inserting the SmartKeyinto the ignition lock. The Start/Stop buttonmust be inserted in the ignition lock and theSmartKey must be in the vehicle. This mode forstarting the engine operates independently ofthe ECO start/stop automatic engine start func-tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and alwaystake the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.Pay attention to the important safety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 123).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 124).
You can also start your engine via your smart-phone from outside the vehicle. In this case, thepreviously selected climate control setting isactivated. In this way you can cool or heat theinterior of the vehicle before starting the jour-ney.
Only start the engine via your smartphone if it issafe to start and run the engine where your vehi-cle is parked.
Observe the legal stipulations in the area whereyour vehicle is parked. Engine start via smart-phone may be limited to certain countries orregions.
You can execute a maximum of two consecutivestarting attempts via your smartphone. If youinsert the SmartKey into the ignition lock, youcan carry out two more starting attempts.
Once you have started the engine, you canswitch the engine off via your smartphone at anytime.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe alarm for the anti-theft alarm system isnot set
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficientlycharged
Driving125
Driving and parking
Z

Mercedes-Benz Customer Assistance Centerat 1-800-FOR-MERCedes (1-800-367-6372)or 1-866-990-9007
XYou will be asked for your password.
XReturn to your vehicle at the time agreed uponwith the Mercedes-Benz Customer Assis-tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,Android™)
To do this, you will need your identification num-ber and password.
Vehicle remote closing
The valet locking feature can be used when youhave forgotten to lock the vehicle and you are nolonger nearby.
The vehicle can then be locked by the Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately locked remotelyup to four days after the ignition was lastswitched off. After this time, the valet lockingmay be delayed by 15 to 60 minutes. After30 days the vehicle can no longer be lockedremotely.
The valet locking feature is available if the rele-vant mobile phone network is available and adata connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Centerat 1-800-FOR-MERCedes (1-800-367-6372)or 1-866-990-9007You will be asked for your password.
The next time you are inside the vehicle and youswitch on the ignition, theDoors LockedDoors LockedRemotelyRemotelymessage appears in the multifunctiondisplay.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,Android™)
To do this, you will need your identification num-ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.The police will issue a numbered incidentreport.
XThis number will be forwarded to theMercedes-Benz Customer Assistance Centertogether with your PIN.The Mercedes-Benz Customer AssistanceCenter then tries to locate the system. TheMercedes-Benz Customer Assistance Centercontacts you and the local law enforcementagency if the vehicle is located.
However, only the law enforcement agency isinformed of the location of the vehicle.
If the anti-theft alarm system is activated forlonger than 30 seconds, Mercedes me connectautomatically notifies the Mercedes-Benz Cus-tomer Assistance Center.
Vehicle Health Check
With the Vehicle Health Check, the CustomerAssistance Center can provide improved sup-port for problems with your vehicle. During anexisting call, vehicle data is transferred to theCustomer Assistance Center.
The customer service representative can usethe received data to decide what kind of assis-tance is required. You are then, for example,guided to the nearest Mercedes-Benz ServiceCenter or a recovery vehicle is called.
If vehicle data needs to be transferred during anMB Info call or a Roadside Assistance call, this isinitiated by the Customer Assistance Center.
TheRoadside Assistance ConnectedRoadside Assistance Connectedmes-sage appears in the display. If the Vehicle HealthCheck can be started, theRequestRequestforforVehi‐Vehi‐cle Diagnostics Received Start vehi‐cle Diagnostics Received Start vehi‐cle diagnostics?cle diagnostics?message appears in thedisplay.
XPress theYesYesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseVehicle Diagnostics PleaseStart IgnitionStart Ignitionmessage appears: turn theSmartKey to positionHin the ignition lock(Ypage 123).
XIf thePlease follow the instructionsPlease follow the instructionsreceivedreceivedbybyphonephoneandandmovemoveyouryourvehi‐vehi‐cle to a safe position.cle to a safe position.messageappears: please follow the instructions
Features253
Stowage and features
Z

Currently inactive areas can be activated by textmessage.
Triggering the vehicle alarm
With this function, you can trigger the vehicle'spanic alarm via text message. An alarm soundsand the exterior lighting flashes. Depending onthe setting, the panic alarm lasts five or ten sec-onds. Afterwards, the alarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integratedin the rear-view mirror allows you to operate upto three different door and gate systems.
Use the integrated garage door opener only ongarage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage dooropener in the rear-view mirror will assume thefunction of the garage door system's remotecontrol. Please also read the operating instruc-tions for the garage door system.
When programming a garage door opener, parkthe vehicle outside the garage. Do not leave theengine running while programming.
Certain garage door drives are incompatiblewith the integrated garage door opener. If youhave difficulty programing the integrated garagedoor opener, contact a Mercedes-Benz ServiceCenter.
Alternatively, you can call the following tele-phone assistance services:
RUSA:Mercedes-Benz Customer AssistanceCenter at 1-800-FOR-MERCedes
RCanada:Customer Service at1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free ofcharge)
More information on HomeLink®and/or com-patible products is also available online athttp://www.homelink.com.
Notes on the declaration of conformity(Ypage 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the door with
the integrated garage door opener, persons in
the range of movement of the door may
become trapped or be struck by the door.
There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the door.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running in an enclosed space without ade-
quate ventilation.
Programming
Programming the buttons
Pay attention to the "Important safety notes"(Ypage 255).
Garage door remote control