diagnostics) connection on the vehicle.
The operating data read out document
the technical conditions of the vehicle
or individual components and help
with fault diagnostics, compliance with
warranty obligations and quality
improvement. These data, in particular
information regarding component
stress, technical events, operating
errors and other errors are transmitted
to the manufacturer, if necessary,
together with the vehicle identification
number. In addition, product liability
falls under the responsibility of the
manufacturer. For this purpose, the
manufacturer uses operating data
external to the vehicles, for example,
recall campaigns. These data also may
be used to verify the customer’s
statutory warranty and manufacturer
warranty claims.
Error memory on the vehicle can be
reset by a service operator within the
course of repair and maintenance work
or at your request.
Comfort and infotainment functions
You can store comfort settings and
customisations on the vehicle, and
change/reset these at any time.
Depending on the particular vehicle
configurations, these may include:
xseat and steering wheel position
settings,
xchassis adjustments and
air-conditioning settings,
xcustomisations such as interior
lighting.
You are also able to incorporate data
into the vehicle’s infotainment
functions yourself within the context of
the selected configuration.
Depending on the particular vehicle
configurations, these may include:
xmultimedia data, e.g., music,
films
or photos for playback in an
integrated multimedia system,
xaddress book data for use in
conjunction with an integrated
hands-free system or integrated
navigation system,
xnavigation destinations entered, xdata relating to the use of internet
services.
This data for comfort and infotainment
functions may be stored locally on the
vehicle or it may be located on a
device that you have connected to your
vehicle (e.g., smartphone, USB stick or
MP3 player). Provided that you have
entered this data yourself, you will be
able to delete it at any time.
Transmission of this data from the
vehicle is exclusively at your request, in
particular, relating to the settings you
have selected when using online
services.
Smartphone integration, for example,
Android Auto or Apple car play
If your vehicle is equipped accordingly,
you will be able to connect your
smartphone or another mobile device
to the vehicle so that you can control it
using the integrated control elements
within the vehicle. Smartphone images
and sounds can be output via the
vehicle’s multimedia system. At the
same time, specific information is
transferred to your smartphone.
Depending on the type of integration,
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Collection and Processing of Data in the Vehicle
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this may include location data,
antidazzle mode and other general
vehicle information. Please familiarise
yourself with the operating instructions
for the vehicle/infotainment system.
Integration enables selected
smartphone apps to be used, for
example, navigation or music
playback. Further interaction between
the smartphone and the vehicle does
not take place, in particular, active
access to vehicle data. The nature of
any further data processing is
determined by the app provider.
Whether and which settings can be
used depends on the particular app
and the operating system of your
smartphone.
Online services
If your vehicle is equipped with a
wireless network connection, this
enables the exchange of data between
your vehicle and other systems. The
wireless connection is enabled by
means of a transmission and receiving
unit which is specific to the vehicle or
via a mobile terminal (e.g.,
smartphone) that you have installed.
Online functions can be used via this
network connection. These include
online services and applications (apps)
provided to you by the manufacturer
or another provider.
Services provided by the manufacturer
For our online services, the respective
functions are described by Mazda in
an appropriate place (e.g., in the
operating instructions and/or on the
country-specific Mazda website) and
provided together with the associated
data protection information. Personal
data may be used to provide online
services. The exchange of data for thispurpose takes place via a protected
connection, for example, using the IT
systems intended for this. In addition
to the provision of services, the
collection, processing and use of
personal data takes place exclusively
on the basis of a legal permission, for
example, in the case of emergency call
systems required by law, by means of a
contractual agreement or approval.
You can activate or deactivate the
(sometimes chargeable) services and
functions in the vehicle, and
sometimes even the entire wireless
connection. Functions and services
required by law, such as emergency
call systems, are excluded from this.
Third-party services
If you choose to make use of the
online services of other providers (third
parties), these services shall come
under the responsibility of the
respective provider and be subject to
their data protection conditions and
terms of use. The manufacturer
generally has no influence with regard
to the content exchanged in this way.
Please inform yourself about the
nature, scope and purpose with regard
to the collection and use of personal
data within the context of third-party
services by the respective service
provider.
(For Europe)
Further information regarding data
protection can be found on the Mazda
website.
Please visit “https://
www.mazdamotors.eu” to find your
country-specific webpage.
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