2019 MASERATI LEVANTE tow

Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.). Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen.Introduction
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NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc. • NEW VEHICLES: Your membership
begins on the date the Registered
Vehicle was originally sold (in service
date) and continues until the
expiration date of the New Car
Limited Warranty or unless
terminated by Maserati North
America, Inc. for cause.
• PRE OWNED VEHICLES: Your
membership begins on the date the
registered vehicle was sold (in service
date) and continues until the
expiration date of the Maserati
Certified Pre-Owned Limited
Warranty or unless terminated by
Maserati North America, Inc for
cause. Address Inquiries to
General Inquiries:
Maserati Roadside Assistance
P.O. Box 968008
Schaumburg, IL 60173
Rental Car Reimbursements:
Within 20 days of your rental car
transaction, the original pre-printed
rental car receipt, which must include
your name, address, telephone
number, VIN, rental dates and the
corresponding warranty repair order
should be submitted to:
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140
Ft. Washington, PA 19034Introduction
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Key fob This vehicle is provided with two
programmed key fobs.
The key fob contains a Remote Keyless
Entry (RKE) transmitter and an
emergency key.
The emergency key allows you to
open the vehicle by inserting into the
lock of the opening handle on the
driver's door, in case the battery of the
vehicle or the key fob go dead. You can keep the emergency key with
you when using valet parking.
To remove the emergency key:
• hold the mechanical latch on the
back of the key fob sideways;
• simultaneously remove the
emergency key by sliding laterally
towards the end of the key fob.
NOTE:
You can insert either side of the
emergency key into the lock cylinder.
Shift Ignition Device to OFF
Alert Opening the driver's door to exit the
vehicle when the ignition device is set
in ACC or RUN (engine not running), a
beep will remind you to cycle the
ignition to OFF . In addition to the acoustic signal a
dedicated message is displayed on the
instrument cluster.
If the ignition device is left in the ACC
or RUN position, when vehicle is
locked the system will turn off the
instrument cluster and automatically
set ignition device to OFF .
With the MTC+ System, the power
window switches, radio, power
sunroof (optional), and power outlets
will remain active for up to 10 minutes
after the ignition switch is cycled to
the OFF position. Opening either front
door will cancel this feature, it is
possible to set the timing of this
feature.
NOTE:
Refer to “MTC+ Settings” in Section
“Dashboard Instruments and
Controls” for further information.
WARNING!
• When leaving the vehicle, always
remove the key fob and lock your
vehicle.
• Do not allow children to be in a
vehicle unattended or with access to
an unlocked vehicle. A child or
(Continued)Before Starting
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Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio frequency and radar devices
can be consulted by accessing the
"Services" section on the website
www.maserati.com.
Replacement Key fobs NOTE:
Only key fobs that are updated with
the vehicle electronics can be used to
start and operate the vehicle.
WARNING!
• Always remove the key fobs from
the vehicle and lock all doors when
leaving the vehicle unattended.
• Always remember to cycle the
ignition switch to OFF.
Duplication of key fobs may be
performed
by an Authorized Maserati
Dealer only .
This procedure consists of
programming a key fob that has never
been programmed to the vehicle’s
electronics. NOTE:
• When having the Sentry Key ®
Immobilizer System serviced, bring
all key fobs provided with the
vehicle with you to the Authorized
Maserati Dealer .
• When selling the vehicle, it is
necessary to provide the new owner
with all key fobs.
Vehicle Security Alarm The vehicle security alarm monitors
the vehicle doors and liftgate for
unauthorized entry and the
START/STOP button for unauthorized
operations.
The system includes a dual function
anti-intrusion sensor and vehicle
anti-lift sensor. The anti-intrusion
sensor monitors the vehicle interior
for motion.
The vehicle anti-lift sensor monitors
the vehicle for any lifting or tilting
actions (tow away, tire removal, ferry
transport, etc). A siren with battery
backup which senses interruptions of
power and communications is also
included.
While the vehicle security alarm is
enabled, interior door locks switches,
power liftgate and fuel filler door
release are disabled. If something
triggers the alarm, the vehicle security
alarm will provide the following
audible and visible signals:
intermittent buzzer, position lights
and/or turn signals and the vehicle
security light on the dashboard will
flash.
This light will fast flash for
approximately 15 seconds, when the
vehicle security alarm is being armed,Before Starting
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Remote Start System On the vehicles that are equipped
with this system, the key fob RKE
transmitter enables to start the engine
conveniently from outside the vehicle
while still maintaining security. The
system has a range of approximately
300 ft (91 m). Obstructions between
the vehicle and the key fob may
reduce this range.
NOTE:
Changes or modifications not
expressly approved by the party
responsible for compliance could void
the user's authority to operate the
equipment.
If your RKE transmitter fails to operate
from a normal distance, check for
these conditions:
• A weak battery in the RKE
transmitter. The expected life of the
battery is a minimum of three years.
• Closeness to a radio transmitter such
as a radio station tower, airport
transmitter, and some mobile or CB
radio.
• Obstructions between the vehicle
and the Key Fob. How to use Remote Start All of the following conditions must
be met before the engine will remote
start:
• System not disabled from previous
remote start event.
• Vehicle theft alarm not active.
• Vehicle Panic mode not active.
• Doors closed.
• Hood closed.
• Power liftgate closed.
• Hazard lights switched off.
• Brake pedal not pressed.
• Battery at an acceptable charge
level.
• The shift lever is in P (Park) position.
• The vehicle transmission is in
automatic mode.
• The remote start has not been
activated yet two consecutive times.
If EPB (Electric Parking Brake) is not
selected, at key-off in some conditions
the remote start system may not allow
engine to start. We suggest to set
“Auto Apply On” function through
the switch on the right-side of the
steering wheel (refer to “Instrument
Cluster” in section “Dashboard
Instrument and Controls”). WARNING!
• Do not start or run an engine in a
closed garage or confined area.
Exhaust gas contains Carbon
Monoxide (CO) which is odorless
and colorless
• Keep key fobs RKE transmitter away
from children. Operation of the
Remote Start System, windows,
door locks or other controls could
cause serious injury or death.
Engine Remote Start Abort
Message on Instrument Cluster The following messages will display on
the instrument cluster if the vehicle
fails to remote start or exits remote
start prematurely:
• “Remote Start Canceled Door
Open”.
• “Remote Start Canceled Liftgate
Open”.
• “Remote Start Canceled Fuel Low”.
• “Remote Start Canceled Time
Expired”.
• “Remote Start Disabled Start Vehicle
to Reset”.Before Starting
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tailpipes as they can reach high
temperatures and, in case of contact,
they can cause severe burns.
• When it is not necessary to open the
power liftgate with the Hands free
mode, make sure the key fob is
outside the range of use (3.3 ft/1 m).
Otherwise, the power liftgate can
be opened accidentally by an
unintentional movement of the
foot.
In order for the sensors to detect your
foot
movement, move your foot
towards the vehicle rather than
sideways and immediately pull it back:
from this moment, the power liftgate
will activate within two seconds.
If closed, with the foot movement the
power liftgate will:
• unlock and completely open;
• after another kick, will stop; • after another kick, will reverse its
movement and completely close
unless stopped again.
If open, with the foot movement the
power liftgate will:
• completely close but not lock;
• another kick before the completed
closing can stop the movement;
• if the movement was stopped
another kick operation will invert a
complete opening.
NOTE:
• If your foot movement fails to
activate the power liftgate
movement, wiggling your foot
under the bumper will not help.
Repeat the whole kick movement.
• In particular situations, external
factors affecting the sensor area may
trigger the Hands free power
liftgate release feature. For example,
when washing the vehicle, a water
jet aimed at the sensor area may
trigger the Hands free power
liftgate release feature. Keep the
key fob RKE transmitter away from
the sensing range of the sensors (10
ft/3 m) or disable the Hands free
feature from the MTC+ menu (see
“MTC+ Settings” in section
“Dashboard Instruments and Controls”). A key fob RKE
transmitter located in the front seat
passenger area is considered out of
range of the Hands free liftgate
release sensor.
• If somebody or something knocks
against the power liftgate while it is
moving, the safety system might
stop lid opening or closing
movement.
Power Liftgate Emergency
Release If the power release control operated
by pressing the button on the dome
console fails, the battery could be in a
low condition. In this case, it is
possible to temporarily power the
system by using the battery remote
poles located inside the engine
compartment (see “Auxiliary
Jump-Start Procedure” in section “In
an Emergency”). Then it is possible to
normally open the power liftgate by
using the key fob RKE transmitter.
Have the vehicle serviced by an
Authorized Maserati Dealer .Before Starting
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(Continued)
edge of the seat, leaning toward the
dashboard or otherwise sit out of
position. The occupants’ back must be
as upright as comfort allows, and
must rest against the seatback with
the seat belt properly fastened. Feet
must be on the floor (i.e. not on the
dashboard, seat or out of the
window).
Children that are not big enough to
wear
the vehicle seat belt properly (see
“Child Restraints System” in this
section) should be secured in the rear
seat in child restraints seats or
belt-positioning booster seats. Older
children who do not use child
restraints seats or belt-positioning
booster seats should ride properly
buckled up in the rear seat. Never
allow children to slide the shoulder
belt behind them or under their arm.
The safest place for a child that has
outgrown the child safety seat is in the
rear seat using the standard seat belt
in combination with a suitable booster
seat if needed so the seat belt is
properly located on the child.
You should read the instructions
provided with your child restraint
system to make sure that you are using
it properly. • All occupants should always wear
their lap and shoulder belts properly.
• The driver and front passenger seats
should be moved back as far as
possible to allow the Advanced
Front Air Bags room to inflate.
• Do not lean against the door or
window. Your vehicle has
Supplemental Side Air Bag Inflatable
Curtains (SABIC) and Supplemental
Seat-Mounted Side Air Bags (SAB),
and if deployment occurs, the SABIC
and SAB air bags will inflate
forcefully into the space between
you and the door.
• If the air bag system in this vehicle
needs to be modified to
accommodate a disabled person,
contact an Authorized Maserati
Dealer.
WARNING!
• Relying on the air bags alone could
lead to more severe injuries in a
collision. The air bags work with
your seat belt to restrain you
properly. In some collisions, the air
bags won’t deploy at all. Always
wear your seat belt even though you
have air bags. • In a collision, you and your
passengers can suffer much greater
injuries if you are not properly
buckled up. You can strike the
interior of your vehicle or other
passengers, or you can be thrown
out of the vehicle. Always be sure
you and others in your vehicle are
buckled up properly.
• Be sure everyone in your vehicle is in
a seat and using a seat belt properly.
Occupants, including the driver,
should always wear their seat belts
whether or not an air bag is also
provided at their seating position to
minimize the risk of severe injury or
death in the event of a crash.
• Buckle up even though you are an
excellent driver, even on short trips.
Someone on the road may be a poor
driver and cause an accident that
includes you. This can happen far
away from home or on your own
street.
Statistics report that seat belts save
lives
and help reduce the seriousness
of injuries in an accident. Some of the
worst injuries happen when people are
thrown from the vehicle. Seat belts
reduce the possibility of ejection and
the risk of injury caused by striking the
inside of the vehicle.Before Starting
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WARNING!
• The seat belts height must be
adjusted only with the vehicle
stationary.
• Do not bring sharp edges in contact
with a seat belt. This could reduce
their initial strength and cause them
to tear in the event of a crash.
• If a seat belt has been brought in
contact with a sharp edge, or has
been used to pin something to it,
have it immediately replaced by our
Authorized Maserati Dealer.
• A belt that is latched into the wrong
buckle will not protect you properly.
The lap portion of the belt could ride
too high on your body, possibly
causing internal injuries. Always
latch your belt into the
corresponding buckle.
• A seat belt that is too loose will not
protect you properly. In a sudden
stop, you could move too far
forward, increasing the possibility of
injury. Wear your seat belt snugly.
• A belt that is worn under your arm is
dangerous. Your body could strike
the inside surfaces of the vehicle in
an accident, increasing head and neck injury. A belt worn under the
arm can also cause internal injuries.
• Position the lap belt so that it is snug
and
lies low across
your hips, below
your abdomen. To fasten the lap belt
pull slightly up the diagonal portion
of the shoulder belt. To loosen the
lap belt if too tight, tilt the latch
plate and pull on the lap belt. A snug
belt reduces the risk of sliding under
the belt in an accident.
WARNING!
• A lap belt worn too high can
increase the risk of internal injury in
an accident. The belt forces won't
impact on the strong hip and pelvic
bones, but across your abdomen.
Always wear the lap belt as low as
possible and keep it comfortable.
• A twisted belt will not protect you
properly. In a collision, it could even
cut into you. Be sure the belt is
straight. If you can't straighten a
belt in your vehicle, take it to a
Service Center immediately.
• Do not use devices (clips, fastenings
etc.) that prevent the seat belts from
laying close to the occupants bodies. • Never carry children on a passenger’s
lap.
• Position the shoulder belt on your
chest
so that it
is comfortable and
not resting on your neck. The
retractor will withdraw any slack in
the belt.
• To release the belt, push the red
button on the buckle. The belt will
automatically retract to its stowed
position. If necessary, guide the seat
belt with your hand while it is
rewinding, to prevent it from
twisting.
WARNING!
A frayed or torn belt could break in an
accident and leave you with no
protection. Inspect the belt system
periodically, checking for cuts, frays, or
loose parts. Damaged parts must be
replaced immediately.
Do not disassemble or modify the
system. Seat belt/retractor assemblies
must be replaced by an Authorized
Maserati Dealer after an accident if
they have been damaged (bent
retractor, torn belt, etc.).Before Starting
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