2019 LINCOLN NAVIGATOR sat nav

Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance

Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate the sideairbag system and affect performance ofthe side airbag in a crash.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page384).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft® Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft® Spotand Stain Remover. In Canada, useMotorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not oversaturate orthe ring will set.
Cleaning Black Label or PresidentialInterior (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Lincoln Black Label or Presidentialvehicles may have Alcantara microfiber clothfabric on the seats, headliner, floor mats anddoor panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
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Vehicle Care

Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
Study your owner's manual and anysupplements for specific information aboutequipment features, instructions for safedriving and additional precautions to reducethe risk of an accident or serious injury.
Four-wheel drive system (If Equipped)
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
A vehicle equipped with four-wheel drive,when selected, has the ability to use all fourwheels to power itself. This increases tractionwhich may enable you to safely drive overterrain and road conditions that aconventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels througha transfer case or power transfer unit.Four-wheel drive vehicles allow you to selectdifferent modes as necessary. Forinformation on transfer case operation andshifting procedures, See Four-Wheel Drive(page 216). For information on transfer casemaintenance, See Maintenance (page 359).You should become thoroughly familiar withthis information before you operate yourvehicle.
On some four-wheel drive vehicles, the initialshift from two-wheel to four-wheel drivewhen the vehicle is moving can cause amomentary clunk and ratcheting sound.These sounds are normal and are not causefor concern.
In four-wheel drive vehicles, the size of thespare tire relative to the remaining tires canhave an effect on the 4x4 system. If there isa significant difference between the size ofa spare and the remaining tires, four-wheeldrive functionality may be limited. See UsingFour-Wheel Drive (page 216).
How your vehicle differs from othervehicles
Sport utility vehicles and trucks can differfrom some other vehicles in a few noticeableways. Your vehicle may be:
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Wheels and Tires

•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung up ordamaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung up ordamaging underbody components. Allother things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloaded condition.These differences that make your vehicle soversatile also make it handle differently thanan ordinary passenger car.
TIRE CARE
Information About Uniform Tire QualityGrading
Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that the UnitedStates Department of Transportation hasset.
Tire Quality Grades apply to newpneumatic passenger car tires. They donot apply to deep tread, winter-typesnow tires, space-saver or temporaryuse spare tires, light truck or LT typetires, tires with nominal rim diameters of10 to 12 inches or limited production tiresas defined in Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department of Transportation Tirequality grades: The U.S. Department ofTransportation requires us to give youthe following information about tiregrades exactly as the government has
written it.
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In track mode, the system displays and playsthe structure as if it were only one level deep(all MP3 and WMA files play, regardless ofbeing in a specific folder). In folder mode,the system only plays the MP3 and WMA filesin the current folder.
AUDIO UNIT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:Some features, such as satellite radio,may not be available in your location. Checkwith an authorized dealer.
Note:The touchscreen system controls mostof the audio features.
Adjusting the Volume
Turn to adjust the volume.
Changing Radio Stations
In radio mode, turn to search through theradio frequency band.
In satellite radio mode, turn to find theprevious or next available satellite radiostation.
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Locking the Rear Audio Controls (If
Equipped)
Press and release the button tolock the rear passenger audiocontrols.
Inserting a CD (If Equipped)
Insert a CD into the CD slot.
Note:The CD player slot is in the centerconsole. See Center Console (page 189).
Ejecting the CD (If Equipped)
Press and release the button toeject a CD.
Selecting the Audio Modes (If Equipped)
Press and release the button toaccess different audio modes, forexample AM, FM and CD.
Switching the Audio Unit On and Off
Press and release the button.
Using Seek, Fast Forward and Reverse
In radio mode, select a frequency band andpress and release either button. The systemstops at the first station it finds in thatdirection.
In CD mode, press and release to select thenext or previous track. Press and hold tomove quickly forward or backward throughthe current track.
In satellite radio mode, press and release toselect the next or previous satellite radiostation. If you select a specific category (suchas jazz, rock or news) press to find the nextor previous station in the category you select.
Rear Passenger Audio (If Equipped)
Adjusting the Volume
Turn to adjust the volume.
Selecting the Audio Modes
Press and release the button toaccess different audio modes, forexample AM, FM and CD.
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Switching the Display On and Off
Press and release the button.
Switching the Rear Audio Unit On and Off
Press and release the button.
Using Seek, Fast Forward and Reverse
In radio mode, select a frequency band andpress and release either button. The systemstops at the first station it finds in thatdirection.
In CD mode, press and release to select thenext or previous track. Press and hold tomove quickly forward or backward throughthe current track.
In satellite radio mode, press and release toselect the next or previous satellite radiostation. If you select a specific category (suchas jazz, rock or news) press to find the nextor previous station in the category you select.
SATELLITE RADIO (IF EQUIPPED)
SiriusXM® Satellite Radio broadcasts avariety of music, news, sports, weather, trafficand entertainment satellite radio channels.For more information and a complete list ofSiriusXM satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SiriusXMat 1-888-539-7474.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
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Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage andother material as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one andthe audio system may mute.Station overload
Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.Satellite radio signal interfer-ence
SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SiriusXM satellite radio is asubscription-based satellite radio service thatbroadcasts a variety of music, sports, news,weather, traffic and entertainmentprogramming. Your factory-installed SiriusXMsatellite radio system includes hardware anda limited subscription term, which begins onthe date of sale or lease of your vehicle. Seean authorized dealer for availability.
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