Page 441 of 595

Note: the passenger sidetemperature and the DUALindication automatically turn onwhen you or your passenger adjustthe passenger temperature.
Passenger temperature: Touch upor down to adjust the temperature.G
Fan speed: Touch up or down toincrease or decrease the volumeof air that circulates in your vehicle.
H
Note: You cannot adjust the fanspeed when the system is set toAUTO, MAX A/C or MAX Defrost.
A/C: A pop-up appears on thescreen to display the airconditioning options.
I
MAX A/C: Touch the button toactivate and maximize cooling. Thedriver and passenger temperaturesare set to LO, recirculated air flowsthrough the instrument panelvents, air conditioningautomatically turns on and the fanautomatically adjusts to the highestspeed.
A/C: Touch to switch the airconditioning on or off. Use A/Cwith recirculated air to improvecooling performance andefficiency.
Note: In certain conditions (forexample, Max Defrost), the airconditioning compressor maycontinue to operate even whenyou switch the air conditioning A/Cbutton off.
Recirculated air: Touch to switchthe recirculated air on or off. Whenrecirculated air is on, it may reducethe amount of time needed to cooldown the interior (when used withA/C) and help reduce odors fromreaching the interior.
Note: Recirculated air may turn offautomatically (or the system mayprevent it from turning on) in allairflow modes except MAX A/C toreduce risk of fogging. It may alsoturn on and off automatically inPanel or Panel/Floor airflow modesduring hot weather in order toimprove cooling efficiency.
Manual airflow distributioncontrols: Select these controlsindividually, together, or withDefrost to direct the air flow to thearea you desire.
J
Panel: Distributes air through theinstrument panel vents.
Floor: Distributes air through thedemister vents, floor vents and rearseat floor vents.
438
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 442 of 595

PHONE
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Hands-free calling is one of the main featuresof the system. Once you pair your cell phone,you can access many options using thetouchscreen or voice commands. While thesystem supports a variety of features, manyare dependent on your cell phone’sfunctionality.
Pairing Your Cell Phone for the FirstTime
Pair your Bluetooth enabled phone with thesystem before using the functions inhands-free mode.
Switch on Bluetooth on your device to beginpairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1. Follow the on-screen instructions.
2. A prompt alerts you to search for thesystem on your phone.
3. Select your vehicle on your phone.
4. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5. The touchscreen indicates when thepairing is successful.
6. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when itappears on the touchscreen.
3. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4. The touchscreen indicates when thepairing is successful.
5. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
439
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 443 of 595
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
Other features, such as text messaging usingBluetooth and automatic phonebookdownload, are phone-dependent features.
Phone Menu
This menu becomes available after pairinga phone.
440
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 444 of 595
Action and DescriptionMenu ItemItem
Displays your recent calls.Recent Call ListA
441
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3E251249
G
Page 445 of 595

Action and DescriptionMenu ItemItem
You can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop down menu at the top of the screen. Youcan choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabetical order.ContactsB
Selecting this button allows you to choose aspecific letter to view.A-Z Jump
Displays the name of your phone and takes you to the phone settings options.Phone SettingsCFrom this menu, you can pair subsequent devices, set ring tones and alerts.
Gives you access to the list of paired or connected Bluetooth devices allowing you to changeor select a device.Change DeviceD
Displays all recent text messages.Text MessagesE
Use this keypad to dial in a phone number.Phone KeypadFUse the backspace button to delete numbers.
Press this button to begin a call.Call
Touch this button to reject all incoming calls automatically. Text message notifications donot display on the screen. All ringtones and alerts are set to silent.Do Not DisturbG
442
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 446 of 595
Users with phones having voice services maysee a button to access the feature. Forexample, iPhone users see a Siri button. Apress and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls from theSYNC 3 system, including using voicecommands. See Using Voice Recognition(page 411). You can use the touchscreen toplace calls as well.
443
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 447 of 595

To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select the numberthat you want to call. Thesystem begins the call.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select an entrythat you want to call. Thesystem begins the call.
Recent CallList
To call a number that is not stored in yourphone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts name andnumber display on the screen along with thecall duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
444
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 448 of 595

Item
Immediately end aphone call. You canalso press the buttonon the steeringwheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messaging arespeed-dependent and not available whenyour vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the sender name and ID, if supported byyour cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirmto send the message. SYNC 3 confirms when the message is sent successfully.Reply
To exit the screen.Close
445
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3