2019 LINCOLN MKZ HYBRID towing

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

ActionMessage
See your authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Low Unavailable ServiceRequired
Displays when neutral tow is active and the ignition needs to be turned off. See Towing theVehicle on Four Wheels (page 258).Neutral Tow Engaged Turn Ignition Off forTowing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate. See Towing the Vehicle on Four Wheels (page 258).Neutral Tow Engaged Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released. See Towing theVehicle on Four Wheels (page 258).Neutral Tow Remove Park Brake forTowing
Displays when neutral tow has been deactivated.Neutral Tow Disengaged
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays

AnswerQuestion
The high voltage battery system is designed to last the life of thevehicle and requires no maintenance.How long will my high voltage battery last? Does it need maintenance?
There are no provisions for charging the high voltage battery from apower supply external to the vehicle.Can you charge the battery with a plug into an A/C outlet?
Yes. Your hybrid vehicle can be flat towed without modification. SeeTowing (page 258).Can I tow the hybrid behind my motor home with all four wheels down?
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Unique Driving Characteristics

2. Locate your brake-shift interlock accessslot. The slot is located near the centerconsole. The access slot does not havea label.
Note:Make sure that you correctly identifythe access hole as not to damage the mediahub.
3. Using a tool, press and hold the brakeshift interlock switch. The shift buttonson the instrument panel flash when yourvehicle is in override mode.
4. With the override switch still held, pressthe neutral button (N) to shift from park.
5. Release the override button.
6. Your vehicle remains in Stay in Neutralmode for wrecker towing purposes orcan be shifted to the desired gear anddriven (if possible).
7. Release the parking brake.
If Your Vehicle Gets Stuck In Mud orSnow
Note:Do not rock your vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock your vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,you may be able to rock it out by shiftingbetween forward and reverse gears,stopping between shifts in a steady pattern.Press lightly on the accelerator in each gear.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
TransmissionE240975

Applying the Electric Parking Brake
Pull the switch upward.
The red warning lamp flashesduring operation and illuminateswhen the parking brake is applied.
Note:It remains illuminated for a shortperiod of time after you switch the ignitionoff.
If it continues to flash or does not illuminate,the system has malfunctioned. Have yourvehicle checked as soon as possible.
Note:You can apply the electric parkingbrake when the ignition is off.
Note:The electric parking brake couldautomatically apply when you shift into park(P). See Transmission (page 191).
Applying the Electric Parking Brake in anEmergency
Note:Do not apply the electric parking brakewhen your vehicle is moving, except in anemergency. If you repeatedly use the electricparking brake to slow or stop your vehicle,you could cause damage to the brakesystem.
You can use the electric parking brake toslow or stop your vehicle in an emergency.
Pull the switch upward and hold it.
The red warning lamp illuminates,a tone sounds and the stoplampsturn on.
The electric parking brake continues to slowyour vehicle down unless you release theswitch.
Manually Releasing the Electric ParkingBrake
Switch the ignition on.
Press and hold the brake pedal.
Push the switch downward.
The red warning lamp turns off.
If it remains illuminated or flashes, the systemhas malfunctioned. Have your vehiclechecked as soon as possible.
Pulling Away on a Hill When Towing aTrailer
Press and hold the brake pedal.
Pull the switch upward and hold it.
Shift into gear.
Press the accelerator pedal until engine hasdeveloped sufficient torque to prevent yourvehicle from rolling down the hill.
Release the switch and pull awayin a normal manner.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
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Automatically Releasing the ElectricParking Brake
Close the driver door.
Shift into gear.
Press the accelerator pedal and pull away ina normal manner.
The red warning lamp turns off.
If it remains illuminated or flashes, the electricparking brake has not released. Manuallyrelease the parking brake.
Releasing the Electric Parking Brake ifthe Vehicle Battery is Running Out ofCharge
Connect a booster battery to the vehiclebattery to release the electric parking brakeif the vehicle battery is running out of charge.See Jump Starting the Vehicle (page 264).
AUTO HOLD
WARNING: The system does notreplace the parking brake. When you leaveyour vehicle, always apply the parking brake.
WARNING: You must remain in yourvehicle when the system turns on. At alltimes, you are responsible for controllingyour vehicle, supervising the system andintervening, if required. Failure to take caremay result in the loss of control of yourvehicle, serious personal injury or death.
WARNING: The system will turn off ifa malfunction is apparent. Failure to takecare may result in the loss of control of yourvehicle, serious personal injury or death.
Auto Hold uses your vehicle's brakes to holdyour vehicle at a stop once your vehicle hasreached a standstill condition. For example,Auto Hold can assist you while stopping attraffic lights or while in traffic jams by holdingthe brake pressure for you once you bringyour vehicle to a stop.
Switch Auto Hold off during vehicle or trailertowing.
Note:In case of a malfunction in the systemwhile Auto Hold actively holds the vehicle(for example, low power supply), a messageappears in the information display askingyou to press the brake pedal. If you see thismessage, press the brake pedalimmediately.
Note:Auto Hold only activates if the systemrecognizes it is applying enough brakepressure. On a steep hill or incline, you mayneed to make sure the brake pedal ispressed sufficiently to activate the Auto Holdsystem.
Note:In some cases, Auto Hold might handover to the parking brake. When the parkingbrake automatically applies, the red brakelamp appears. This is normal. When youpress the accelerator pedal, the drive awayrelease feature automatically releases theparking brake.
Note:Auto Hold works on all road grades.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
BrakesE270480

The camera is located on the trunk near thehigh-mount brake lamp.
Using the Rear View Camera System
The rear view camera system displays whatis behind your vehicle when you place thetransmission in reverse (R).
The system uses three types of guides tohelp you see what is behind your vehicle:
•Active guidelines: Show the intendedpath of your vehicle when reversing.
•Fixed guidelines: Show the actual pathyour vehicle is moving in while reversingin a straight line. This can be helpfulwhen backing into a parking space oraligning your vehicle with another objectbehind you.
•Centerline (if applicable): Helps align thecenter of your vehicle with an object(trailer).
Note:If the transmission is in reverse (R) andthe luggage compartment is ajar, no rearview camera features will display.
Note:If the image comes on while thetransmission is not in reverse (R), have thesystem inspected by an authorized dealer.
Note:When towing, the camera only seeswhat you are towing behind your vehicle.This might not provide adequate coverageand you might not see some objects. In somevehicles, the guidelines may disappear onceyou connect the trailer tow connector.
The camera may not operate correctly underthe following conditions:
•Nighttime or dark areas if the reverselamps are not operating.
•Mud, water or debris obstructs thecamera's view. Clean the lens with a soft,lint-free cloth and non-abrasive cleaner.
•The camera is misaligned due to damageto the rear of your vehicle.
To access any of the rear view camerasystem settings, make the followingselections in the touch screen when thetransmission is not in reverse (R):
•Menu > Vehicle > Camera Settings
After changing a system setting, the touchscreen shows a preview of the selectedfeatures.
Guidelines and the Centerline
Note:Active guidelines and fixed guidelinesare only available when the transmission isin reverse (R).
Note:The centerline is only available ifActive or Fixed guidelines are on.
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Parking AidsE152548

WARNING: Do not use the systemwhen towing a trailer that has aftermarketelectronic trailer brake controls. Failure tofollow this instruction could result in the lossof control of your vehicle, personal injury ordeath.
WARNING: Do not use tire sizes otherthan those recommended because this canaffect the normal operation of the system.Failure to do so may result in a loss of vehiclecontrol, which could result in serious injury.
WARNING: Adaptive cruise controlmay not detect stationary or slow movingvehicles below 6 mph (10 km/h).
WARNING: Adaptive cruise controldoes not detect pedestrians or objects in theroad.
WARNING: Adaptive cruise controldoes not detect oncoming vehicles in thesame lane.
WARNING: Adaptive cruise control isnot a crash warning or avoidance system.
The system adjusts your vehicle speed tomaintain the set gap between you and thevehicle in front of you in the same lane. Youcan select four gap settings.
The system uses a radar sensor whichprojects a beam directly in front of yourvehicle.
Note:It is your responsibility to stay alert,drive safely and be in control of the vehicleat all times.
The cruise controls are on the steeringwheel. See Using Cruise Control (page 222).
Switching Adaptive Cruise Control On
Press and release the button.
The indicator, current gap settingand set speed appear in theinformation display.
Setting the Adaptive Cruise Speed
Drive to the desired speed.
Press and release the button.
Take your foot off the accelerator pedal.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
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