2019 LINCOLN MKZ HYBRID navigation

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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Table of Contents

Direction indicators. See DirectionIndicators (page 91).A
Instrument cluster. See Gauges(page 102). See Warning Lampsand Indicators (page 104).
B
Wiper lever. See Wipers andWashers (page 83).C
Information and entertainmentdisplay.D
Audio unit. See Audio Unit (page368).E
Hazard warning flasher switch.See Hazard Flashers (page 263).F
Parking aid switch. See ParkingAids (page 206).G
Heated rear window switch. SeeHeated Rear Window (page 144).H
Climate controls. See ClimateControl (page 141).I
Start button. See Keyless Entry(page 73).J
Entertainment, navigation andphone.K
Voice control. See Voice Control(page 81).L
Horn.M
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 80).
N
Cruise control switches. SeeUsing Cruise Control (page 222).O
Information display controls. SeeInformation Displays (page 110).P
Parking brake. See ElectricParking Brake (page 197).Q
Lighting control. See LightingControl (page 86). Instrumentlighting dimmer. See InstrumentLighting Dimmer (page 88).
R
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
At a Glance

PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys except one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both a MyKeyand an admin key are present when youstart your vehicle, the system recognizes theadmin key only.
Standard Settings
Not every vehicle includes the features listedbelow. If your vehicle has this equipment,then you cannot change the followingsettings when using a MyKey:
•Seatbelt reminder or Belt-Minder™. MyKeymutes the audio system until drivers, andin some instances, passengers, fastentheir seatbelts. Note: If your vehicleincludes an AM/FM radio or a very basicaudio system, then the radio may notmute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systems orparking aids turn on automatically whenyou use the MyKey system. For example,Blind Spot Information System (BLIS),cross traffic alert, lane departure warningor forward collision warning. Note: MyKeydrivers may be able to turn the lanedeparture warning feature off, but thisfeature turns back on automatically withevery new key cycle.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput while the vehicle is in any gearother than park (P) or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if this feature is available in your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterward withan admin key.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
MyKey™

This feature can be switched on or off in theinformation displays settings menu. SeeGeneral Information (page 110).
Trip Summary
Trip Summary displays upon shutting off yourvehicle. The information is cumulative overthe last trip. A new trip begins each time yourstart your vehicle (when the Ready to Drivemessage comes on). Corresponding tripefficiency leaves appear on the rightinformation display.
•Distance - Displays the total distancetraveled, distance traveled on batterypower only (EV distance) and Regendistance. Regen distance is the estimatedrange gained from energy recapturedthrough regenerative braking.
•Energy Use - Displays the average fueleconomy.
•Brake Score - The percent displayed isan indication of the regenerative brakingefficiency for the trip.
Right Information Display
Entertainment
See General Information (page 371).
Phone
See General Information (page 371).
Navigation or Compass
See General Information (page 371).
Fuel Economy
See General Information (page 110).
Vehicle Range
Located at the bottom of the display. Itindicates the estimated distance to emptybased on the fuel remaining in the tank.Changes in your driving pattern and climatecontrol use may cause the value to vary.
Trip Efficiency Leaves
Trip Efficiency Leaves display upon shuttingoff your vehicle. The number of leavesrepresent the average for the last trip. A newtrip begins each time you start your vehicle(when the Ready to Drive message comeson). Corresponding Trip Summary datadisplays on the left information display.
WARNING LAMPS AND
INDICATORS
The following warning lamps and indicatorsalert you to a vehicle condition that maybecome serious. Some lamps illuminatewhen you start your vehicle to make surethey work. If any lamps remain on afterstarting your vehicle, refer to the respectivesystem warning lamp for further information.
Note:Some warning indicators appear inthe information display and operate thesame as a warning lamp but do notilluminate when you start your vehicle.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument Cluster

Right Information Display Controls•Press the up and down arrow buttons toscroll through and highlight the optionswithin a menu.
•Press the right arrow button to enter asub-menu.
•Press the left arrow button to exit a menu.
•Press the OK button to choose andconfirm your selection.
Main menu
From the main menu bar on the right side ofthe information display, you can choose fromthe following categories:
Entertainment
See General Information (page 110).
Phone
See General Information (page 110).
Navigation or Compass
See General Information (page 110).
Fuel Economy
Use the up or down arrow buttons to choosebetween the following display options.
Note:The information display will remember the menu level 2 state when you change the individual key state from the RUN to the OFFposition.
Fuel Economy
Menu level 5Menu level 4Menu level 3Menu level 2
——FlowersEfficiency Leaves
——Help
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Information DisplaysE179397

CD and CD Player Information
Note:CD units play commercially pressed4.7 in (12 cm) audio compact discs only. Dueto technical incompatibility, certainrecordable and re-recordable compact discsmay not function correctly when used in thevehicle’s CD player.
Note: Do not insert CDs with homemadepaper (adhesive) labels into the CD playeras the label may peel and cause the CD tobecome jammed. You should use apermanent felt tip marker rather thanadhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Ask anauthorized dealer for more information.
Note:Do not use any irregularly shapeddiscs or discs with a scratch protection filmattached.
Always handle discs by their edges only. Clean the disc with an approved CD cleaneronly. Wipe it from the center of the disctoward the edge. Do not clean in a circularmotion.
Do not expose discs to direct sunlight or heatsources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracks andfolder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 and WMAtrack mode (system default) and MP3 andWMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3 andWMA track on the disc (noted by the MP3or WMA file extension) from T001 to amaximum of T255. The maximum numberof playable MP3 and WMA files may beless depending on the structure of theCD and exact model of radio present.
•MP3 and WMA folder mode representsa folder structure consisting of one levelof folders. The CD player numbers allMP3 and WMA tracks on the disc (notedby the MP3 or WMA file extension) andall folders containing MP3 and WMA files,from F001 (folder) T001 (track) to F253T255.
•Creating discs with only one level offolders helps with navigation through thedisc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand how thesystem reads the structures you create. Whilevarious files may be present (files withextensions other than MP3 and WMA), onlyfiles with the MP3 and WMA extension areplayed; other files are ignored by the system.This enables you to use the same MP3 andWMA disc for a variety of tasks on your workcomputer, home computer and yourin-vehicle system.
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Audio System

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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SYNC™ 3

Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 444).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
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SYNC™ 3