Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording...............................................10
Perchlorate.......................................................12
Lincoln Automotive Financial Services..........................................................................12
Replacement Parts Recommendation..........................................................................13
Special Notices...............................................13
Mobile Communications Equipment.........14
Export Unique Options..................................14
Environment
Protecting the Environment.........................16
At a Glance
Instrument Panel Overview..........................17
Child Safety
General Information.......................................19
Installing Child Restraints.............................21
Booster Seats.................................................30
Child Restraint Positioning..........................33
Child Safety Locks.........................................35
Seatbelts
Principle of Operation...................................37
Fastening the Seatbelts...............................38
Seatbelt Height Adjustment.........................41
Seatbelt Warning Lamp and IndicatorChime...........................................................42
Seatbelt Reminder.........................................43
Child Restraint and Seatbelt Maintenance.........................................................................44
Seatbelt Extension........................................45
Personal Safety System™
Personal Safety System™.............................46
Supplementary Restraints System
Principle of Operation...................................47
Driver and Passenger Airbags...................48
Front Passenger Sensing System.............50
Side Airbags...................................................52
Driver and Passenger Knee Airbags........53
Safety Canopy™..............................................53
Crash Sensors and Airbag Indicator........55
Airbag Disposal..............................................56
Keys and Remote Controls
General Information on Radio Frequencies.........................................................................57
Remote Control..............................................58
Replacing a Lost Key or Remote Control..........................................................................61
MyKey™
Principle of Operation..................................62
Creating a MyKey..........................................63
Clearing All MyKeys......................................64
Checking MyKey System Status................64
Using MyKey With Remote Start Systems........................................................................65
MyKey Troubleshooting...............................65
Doors and Locks
Locking and Unlocking.................................67
Power Decklid..................................................71
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 371).
Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.See SYNC™ 3 (page 371).
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction
•Seatbelt pretensioner at the frontoutboard seating positions.
•Belt tension sensor at the outboardpassenger seating position.
•Seatbelt warning light and chime.
•Crash sensors and monitoring systemwith readiness indicator.
The seatbelt pretensioners at the frontseating positions are designed to tighten theseatbelts when activated. In frontal andnear-frontal crashes, the seatbeltpretensioners may be activated alone or, ifthe crash is of sufficient severity, togetherwith the front airbags. The pretensioners mayalso activate when the Safety Canopydeploys.
FASTENING THE SEATBELTS
Standard belts shown, inflatable belts similar
The front outboard and rear safety restraintsin the vehicle are combination lap andshoulder belts.
1. Insert the belt tongue into the properbuckle (the buckle closest to the directionthe tongue is coming from) until you heara snap and feel it latch. Make sure yousecurely fasten the tongue in the buckle.
2. To unfasten, press the release buttonand remove the tongue from the buckle.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive withyour seatback upright and properly fastenyour seatbelt. Fit the lap portion of theseatbelt snugly and low across the hips.Position the shoulder portion of the seatbeltacross your chest. Pregnant women mustfollow this practice. See the following figure.
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SeatbeltsE71880 E67017 E142587 E142588
Note:The rear inflatable seatbelts arecompatible with most infant and child safetycar seats and belt positioning booster seatswhen properly installed. This is because theyare designed to fill with a cooled gas at alower pressure and at a slower rate thantraditional airbags. After inflation, theshoulder portion of the seatbelt remains coolto the touch.
The rear inflatable seatbelt consists of thefollowing:
•An inflatable bag in the shoulder seatbeltwebbing.
•Lap seatbelt webbing with automaticlocking mode.
•The same warning light, electroniccontrol and diagnostic unit as used forthe front seatbelts.
•Impact sensors in various parts of thevehicle.
How does the rear inflatable seatbeltsystem work?
The rear inflatable seatbelts function likestandard restraints in everyday usage.
During a crash of sufficient force, theinflatable belt inflates from inside thewebbing.
The fully inflated belt's increased diametermore effectively holds the occupant in theappropriate seating position, and spreadscrash forces over more area of the body thanregular seatbelts. This helps reduce pressureon the chest and helps control head andneck motion for passengers.
The rear inflatable seatbelts are designed toinflate in frontal or near-frontal crashes andin some side impact crashes and rollovercrashes. The fact that the rear inflatableseatbelt did not inflate in a crash does notmean that something is wrong with thesystem. Rather, it means the forces were notof the type sufficient to cause activation.
SEATBELT HEIGHT ADJUSTMENT
WARNING: Position the safety beltheight adjusters so that the belt rests acrossthe middle of your shoulder. Failure to adjustthe safety belt properly could reduce theeffectiveness of the safety belt and increasethe risk of injury in a crash.
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SeatbeltsE146364 E146365
The Personal Safety System provides animproved overall level of frontal crashprotection to front seat occupants and isdesigned to help further reduce the risk ofairbag-related injuries. The system is able toanalyze different occupant conditions andcrash severity before activating theappropriate safety devices to help betterprotect a range of occupants in a variety offrontal crash situations.
The Vehicle Personal Safety System consistsof:
•Driver and passenger dual-stage airbagsupplemental restraints.
•Front seat outermost seatbelts withpretensioners, energy managementretractors and seatbelt usage sensors.
•Driver seat position sensor.
•Passenger seat position sensor.
•Front passenger sensing system.
•Passenger airbag off and on indicators.
•Front crash severity sensors.
•Restraints control module with impactand safing sensors.
•Restraint system warning lamp and tone.
•The electrical wiring for the airbags, crashsensors, seatbelt pretensioners, frontseatbelt usage sensors, driver seatposition sensor, front passenger sensingsystem and indicators.
How Does the Personal Safety SystemWork?
The Personal Safety System can adapt thedeployment strategy of the safety devicesaccording to crash severity and occupantconditions. A collection of crash andoccupant sensors provides information tothe restraints control module. During a crash,the restraints control module may deploy theseatbelt pretensioners, one or both stagesof the dual-stage airbags based on crashseverity and occupant conditions.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Personal Safety System™
The driver and passenger front airbag systemconsists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 55).
Proper Driver and Front PassengerSeating Adjustment
WARNING: National Highway TrafficSafety Administration (NHTSA) recommendsa minimum distance of at least 10 in (25 cm)between an occupant's chest and the driverairbag module.
To properly position yourself away from theairbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly (one or twodegrees) from the upright position.
After all occupants have adjusted their seatsand put on seatbelts, it is very important thatthey continue to sit properly. A properlyseated occupant sits upright, leaning againstthe seatback, and centered on the seatcushion, with their feet comfortably extendedon the floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, lies down,turns sideways, sits forward, leans forwardor sideways, or puts one or both feet up, thechance of injury during a crash is greatlyincreased.
Children and Airbags
WARNING: Airbags can kill or injure achild in a child restraint. Never place arear-facing child restraint in front of an activeairbag. If you must use a forward-facing childrestraint in the front seat, move the seat uponwhich the child restraint is installed all theway back.
Children must always be properly restrained.Accident statistics suggest that children aresafer when properly restrained in the rearseating positions than in the front seatingposition. Failure to follow these instructionsmay increase the risk of injury in a crash.
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Supplementary Restraints SystemE67017 E142846
FRONT PASSENGER SENSING
SYSTEM
WARNING: Even with advancedrestraints systems, properly restrain children12 and under in a rear seating position.Failure to follow this could seriously increasethe risk of injury or death.
WARNING: Sitting improperly, out ofposition or with the seatback reclined too farcan take weight off the seat cushion andaffect the decision of the passenger sensingsystem, resulting in serious injury or deathin the event of a crash. Always sit uprightagainst your seat back, with your feet on thefloor.
WARNING: Any alteration ormodification to the front passenger seat mayaffect the performance of the front passengersensing system. This could seriously increasethe risk of injury or death.
This system works with sensors that are partof the front passenger seat and seatbelt todetect the presence of a properly-seatedoccupant and determine if the frontpassenger frontal airbag should be enabled(may inflate) or not.
The front passenger sensing system uses apassenger airbag status indicator thatilluminates indicating that the frontpassenger frontal airbag is either ON(enabled) or OFF (disabled).
The indicator lamp is in the center stack ofthe instrument panel.
Note:The passenger airbag status indicatorOFF and ON indicator lamps illuminate fora short period of time when you first switchthe ignition on to confirm it is functional.
The front passenger sensing system isdesigned to disable (will not inflate) the frontpassenger frontal airbag when the frontpassenger seat is unoccupied, or a rearfacing infant seat, a forward-facing childrestraint, or a booster seat is detected. Evenwith this technology, parents are stronglyencouraged to always properly restrainchildren in the rear seat. The sensor alsoturns off the passenger front airbag whenthe passenger seat is empty.
•When the front passenger sensingsystem disables (will not inflate) the frontpassenger frontal airbag, the passengerairbag status indicator illuminates theOFF lamp and stays lit to remind you thatthe front passenger frontal airbag isdisabled.
•If the child restraint has been installedand the passenger airbag status indicatorilluminates the ON lamp, then switch thevehicle off, remove the child restraintfrom the vehicle and reinstall the restraintfollowing the child restraintmanufacturer's instructions.
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Supplementary Restraints SystemE181984
After all occupants have adjusted their seatsand put on seatbelts, it is very important thatthey continue to sit properly. A properlyseated occupant sits upright, leaning againstthe seat backrest, and centered on the seatcushion, with their feet comfortably extendedon the floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, lies down,turns sideways, sits forward, leans forwardor sideways, or puts one or both feet up, thechance of injury during a crash greatlyincreases.
The conditions listed above may cause theweight of a properly seated occupant to beincorrectly interpreted by the front passengersensing system. The person in the frontpassenger seat may appear heavier or lighterdue to the conditions described in the listabove.
Make sure the front passengersensing system is operatingproperly. See Crash Sensors andAirbag Indicator (page 55).
Do not attempt to repair or service thesystem. Take your vehicle immediately to anauthorized dealer.
If it is necessary to modify an advanced frontairbag system to accommodate a personwith disabilities, contact the Ford CustomerRelationship Center. See Getting theServices You Need (page 271).
SIDE AIRBAGS
WARNING: Do not place objects ormount equipment on or near the airbagcover, on the side of the front or rearseatbacks, or in areas that may come intocontact with a deploying airbag. Failure tofollow these instructions may increase therisk of personal injury in the event of a crash.
WARNING: Do not use accessory seatcovers. The use of accessory seat coversmay prevent the deployment of the sideairbags and increase the risk of injury in anaccident.
WARNING: Do not lean your head onthe door. The side airbag could injure youas it deploys from the side of the seatback.
WARNING: Do not attempt to service,repair, or modify the supplementary restraintsystem or associated components. Failureto follow this instruction could result inpersonal injury or death.
WARNING: If a supplementary restraintsystem component has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The side airbags are on the outboard sideof the seat backrests of the front seats. Incertain sideways crashes, the side airbagswill be inflated. The airbag was designed toinflate between the door panel and occupantto further enhance the protection providedoccupants in side impact crashes.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Supplementary Restraints SystemE67017