
Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contact's name with you beforemaking a call.Phone Confirmation
Enable this option to have the system display a list of available voice commandswhen you press the voice.Voice Command List
Valet Mode
Valet mode allows you to lock the system.No information is accessible until the systemis unlocked with the correct PIN.
When you select valet mode, a pop upappears informing you that a four digit codemust be entered to enable and disable valetmode. You can use any PIN you chose butyou must use the same PIN to disable valetmode. The system asks you to input thecode.
Note:If the system is locked and you cannotremember the PIN, please contact theCustomer Relationship Center.
For LincolnUnited States: 1-800-521-4140Canada: 1-800-387-9333
LincolnFord
United States: 1-800-521-4140United States andCanada: 1-800-392-3673Canada: 1-800-387-9333
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,refer to the regional Ford or Lincoln website.
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SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the device named with yourvehicle make and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone from the SYNC 3 systemto activate this settings update.
Your iPhone is now set up to forward incoming text messages toSYNC 3.Repeat these steps for every other SYNC 3 vehicle that you connect.Your iPhone will only forward incoming text messages to SYNC 3 ifthe iPhone is not unlocked in the messaging application.Replying to text messages using SYNC 3 is not supported by iPhone.
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SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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SYNC™ 3

Taiwan Territory
Note: In accordance with the managementapproach of low-power radio wave radiationmotors:
Article 12: For approved and certifiedlow-power radiation motor models,companies, firms or users must not alter thefrequency, increase the power or change thecharacteristics and functions of the originaldesign without authorization.
Article 14: The usage of low-powerradio-frequency motors must not affectaviation safety and interfere with legaltelecommunications. Should interference bedetected, immediately stop using the deviceand only resume usage after ensuring thatthere is no longer any interference. For thelegal telecommunication and wirelesstelecommunication of the telco, thelow-power radio frequency motor must beable to tolerate legal limits of interferencefrom telecommunication, industrial, scientificand radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS ANDCONDITIONS
By activating, using and/or accessing theSUNA Traffic Channel, SUNA Predictive orother content or material provided byIntelematics (together, SUNA Productsand/or Services), you must accept certainterms and conditions. The following is a briefsummary of the terms and conditions thatapply to you. To view the full terms andconditions relevant to your use of the SUNAProducts and/or Services, please consult:
Website
www.sunatraffic.com.au/termsandcondi-tions/
1. Acceptance
By using SUNA Products and/or Services,you will be deemed to have accepted andagreed to be bound by the terms andconditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcondi-tions/
2. Intellectual Property
SUNA Products and/or Services are for yourpersonal use. You may not record, orretransmit the content, nor use the contentin association with any other trafficinformation or route guidance service ordevice not approved by Intelematics. Youobtain no right of ownership in anyIntellectual Property Rights (includingcopyright) in the data that is used to provideSUNA Products and/or Services.
3. Appropriate Use
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Appendices

A
A/CSee: Climate Control............................................141
About This Manual............................................7ABSSee: Brakes...........................................................196
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................197
Accessories....................................................481Exterior Style.........................................................481Interior Style..........................................................481Lifestyle..................................................................481Peace of Mind......................................................481
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control.............223
Active Park Assist..........................................210Using Active Park Assist.....................................211
Adaptive Headlamps.....................................90System Check.........................................................91
Adjusting the Headlamps.............................311Horizontal Aim Adjustment...............................312Vertical Aim Adjustment.....................................311
Adjusting the Steering Wheel.....................80End of Travel Position..........................................80
Memory Feature....................................................80
AFSSee: Adaptive Headlamps..................................90
Airbag Disposal...............................................56Air ConditioningSee: Climate Control............................................141
Air FilterSee: Changing the Engine Air Filter...............312
AlarmSee: Anti-Theft Alarm...........................................78
Ambient Lighting.............................................93Adjusting the Brightness.....................................93Changing the Color..............................................93Switching Ambient Lighting Off........................93Switching Ambient Lighting On........................93
Anti-Theft Alarm..............................................78Arming the Alarm..................................................79Disarming the Alarm.............................................79
Appendices.....................................................516Apps..................................................................441..................................................................................441SiriusXM Traffic and Travel Link......................442
At a Glance........................................................17Audible Warnings and Indicators..............109Headlamps On Warning Chime.......................109Keyless Warning Alert........................................109Parking Brake On Warning Chime..................109
Audio Control....................................................81Seek, Next or Previous.........................................81
Audio System................................................366General Information...........................................366
Audio Unit......................................................368Adjusting the Volume........................................368Changing Radio Stations..................................368Ejecting the CD...................................................368Inserting a CD.....................................................369Selecting the Audio Modes.............................369Switching the Audio Unit On and Off............369Using Seek, Fast Forward and Reverse.......369
Auto Hold........................................................199Using Auto Hold.................................................200
Autolamps.........................................................87Windshield Wiper Activated Headlamps........88
Automatic Climate Control...........................141Directing Air to the Footwell Air Vents...........141Directing Air to the Instrument Panel AirVents...................................................................141Setting the Blower Motor Speed......................141Setting the Temperature.....................................141Switching Auto Mode On and Off....................141Switching Defrost On and Off...........................141Switching Dual Zone Mode On and Off........142Switching Maximum Air Conditioning On andOff.......................................................................142Switching Maximum Defrost On and Off.......142
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Index

E
Economical Driving......................................259EcoSelect.........................................................173Electric Parking Brake..................................197Applying the Electric Parking Brake...............198Automatically Releasing the Electric ParkingBrake..................................................................199Manually Releasing the Electric ParkingBrake..................................................................198Releasing the Electric Parking Brake if theVehicle Battery is Running Out ofCharge...............................................................199
Electric Vehicle Information.......................435Power Flow..........................................................435
Electromagnetic Compatibility...................516Emission Law..................................................185Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............186Tampering With a Noise ControlSystem...............................................................185
End User License Agreement....................521VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................521
Engine Block Heater....................................169Using the Engine Block Heater.......................170
Engine Coolant Check................................302Adding Coolant...................................................303
Coolant Change.................................................305Engine Coolant TemperatureManagement...................................................306Fail-Safe Cooling................................................305Recycled Coolant...............................................304Severe Climates.................................................304
Engine Emission Control.............................185Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check..........................................301Adding Engine Oil...............................................301
Engine Oil Dipstick.......................................301Engine Specifications..................................353Entertainment................................................398AM/FM Radio........................................................401Apps........................................................................412Bluetooth Stereo or USB...................................410CD (If equipped).................................................409HD Radio™ Information (If Available)..............405SiriusXM® Satellite Radio (If Activated)..........401Sources.................................................................400Supported Media Players, Formats andMetadata Information....................................412USB Ports..............................................................412
Environment......................................................16EPBSee: Electric Parking Brake...............................197
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................14Exterior Mirrors................................................95Auto-Dimming Feature........................................97Auto-Folding Mirrors............................................96Blind Spot Monitor................................................98Fold-Away Exterior Mirrors.................................96Heated Exterior Mirrors.......................................97Integrated Blind Spot Mirrors.............................97Lincoln Welcome Mat...........................................97Memory Mirrors.....................................................97Power Exterior Mirrors.........................................95Signal Indicator Mirrors.......................................97
F
Fastening the Seatbelts................................38Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................39Using Seatbelts During Pregnancy..................38
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................324
Floor Mats......................................................260Front Parking Aid..........................................207Obstacle Distance Indicator............................208
Front Passenger Sensing System..............50Fuel and Refueling........................................177
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Index

Fuel Consumption.........................................183Advertised Capacity...........................................183Fuel Economy.......................................................183
Fuel Filler Funnel Location..........................179Fuel Filter.......................................................308Fuel Quality.....................................................177Choosing the Right Fuel....................................177Fuel Freshness Mode.........................................178
Fuel Shutoff...................................................263Fuses...............................................................279Fuse Specification Chart............................279Passenger Compartment Fuse Panel...........290Power Distribution Box.....................................279
G
Garage Door OpenerSee: Universal Garage Door Opener.............158
Gauges............................................................102Left Information Display.....................................103Right Information Display..................................104
GearboxSee: Transmission................................................191
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........486Multi-point Inspection........................................489
Owner Checks and Services...........................488Protecting Your Investment.............................486Why Maintain Your Vehicle?............................486Why Maintain Your Vehicle at YourDealership?......................................................486
Getting Assistance Outside the U.S. andCanada.........................................................275Getting the Services You Need.................271Away From Home................................................271
Global Opening and Closing.......................95Closing the Windows...........................................95Opening the Windows.........................................95
H
Hazard Flashers............................................263Headlamp AdjustingSee: Adjusting the Headlamps.........................311
Headlamp Exit Delay.....................................88HeadrestSee: Head Restraints..........................................147
Head Restraints..............................................147Adjusting the Head Restraint...........................148Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144Heated Rear Window...................................144Heated Seats..................................................154Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel................................82Heated Windshield.......................................144Windshield Wiper De-Icer.................................144
HeatingSee: Climate Control............................................141
High Voltage Battery Cut-Off Switch.......190High Voltage Battery....................................189General Information............................................189
Hints on Controlling the InteriorClimate..........................................................143Defogging the Side Windows in ColdWeather.............................................................144General Hints........................................................143Quickly Cooling the Interior..............................143Quickly Heating the Interior..............................143Recommended Settings for Cooling..............144Recommended Settings for Heating..............143
Hints on Driving With Anti-LockBrakes............................................................197Home Screen................................................386Hood LockSee: Opening and Closing the Hood............298
Hybrid Vehicle Frequently AskedQuestions......................................................174Hybrid Vehicle Operation.............................171Battery:...................................................................172Braking:..................................................................173
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Index

Driving:....................................................................171Driving to Optimize Fuel Economy.................173Engine:....................................................................172Starting:...................................................................171Stopping:.................................................................171Transmission Operation:....................................172
I
In California (U.S. Only)...............................272Information Display Control.........................82Information Displays......................................110General Information.............................................110
Information Messages..................................121Active Park............................................................122Adaptive Cruise Control....................................122Adaptive Headlamps..........................................123AdvanceTrac™.......................................................123Airbag.....................................................................124Alarm......................................................................124Automatic Engine Shutdown............................124Battery and Charging System (12 volt)...........125Battery and Charging System (HighVoltage).............................................................125Blind Spot Information and Cross Traffic AlertSystem...............................................................126Doors and Locks..................................................126Driver Alert............................................................127
Fuel..........................................................................127Hill Start Assist.....................................................128Keys and Intelligent Access.............................128Lane Keeping System........................................130Maintenance.........................................................130MyKey.....................................................................132Park Aid..................................................................133Park Brake.............................................................133Power Steering.....................................................134Pre-Collision Assist.............................................135Remote Start.........................................................135Seats.......................................................................136Starting System ...................................................136Tire Pressure Monitoring System....................137Traction Control....................................................137Transmission.........................................................138
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster........................................102Instrument Lighting Dimmer........................88Instrument Panel Overview...........................17Interior Lamps..................................................92Front Interior Lamp...............................................92Rear Interior Lamps..............................................93
Interior Luggage CompartmentRelease...........................................................75Interior Mirror...................................................98Auto-Dimming Mirror...........................................98
Introduction.........................................................7
J
Jump Starting the Vehicle..........................264Connecting the Jumper Cables.....................264Jump Starting......................................................265Preparing Your Vehicle.....................................264Removing the Jumper Cables........................266
K
Keyless Entry....................................................73SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................73
Keyless Starting.............................................166Ignition Modes.....................................................166
Keys and Remote Controls...........................57
L
Lane Keeping System.................................234Switching the System On and Off..................235
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Index