2019 LINCOLN MKZ HYBRID wiper blades

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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Table of Contents

WINDSHIELD WIPERS
Note:Fully defrost the windshield before youswitch the windshield wipers on.
Note:Make sure you switch the windshieldwipers off before entering a car wash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
Note: Do not operate the wipers on a drywindshield. This may scratch the glass,damage the wiper blades or cause the wipermotor to burn out. Always use thewindshield washers before wiping a drywindshield.
Single wipe.A
Intermittent wipe.B
Low-speed wipe.C
High-speed wipe.D
Intermittent Wipe (If Equipped)
Intermittent wipe.A
Short wipe interval.B
Long-wipe interval.C
Use the rotary control to adjust theintermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, theinterval between wipes decreases.
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AUTOWIPERS (If Equipped)
Wet or winter driving conditions with ice,snow or salty road mist can causeinconsistent and unexpected wiping orsmearing.
Autowipers On.A
High sensitivity.B
Low sensitivity.C
Use the rotary control to adjust thesensitivity of the autowipers.
When you select low sensitivity, the wipersoperate when the sensor detects a largeamount of water on the windshield. Whenyou select high sensitivity, the wipersoperate when the sensor detects a smallamount of water on the windshield.
Keep the outside of the windshield clean. The rain sensor is very sensitive and thewipers may operate if dirt, mist or insects hitthe windshield.
In these conditions, you can do the following:
•Lower the sensitivity of the autowipersto reduce the amount of smearing on thewindshield.
•Switch to normal or high-speed wipe.
•Switch autowipers off.
Note:Fully defrost the windshield before youswitch the windshield wipers on.
Note:Make sure that you switch thewindshield wipers off before entering a carwash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
Note:If you switch autolamps andautowipers on, the headlamps turn on whenthe windshield wipers continuously operate.
Autowipers Settings
This setting defaults to on and remains onuntil you switch it off in the informationdisplay.
When you switch off autowipers, the wipersoperate in intermittent mode.
Low Temperature Wipe Inhibit (If Equipped)
The rain sensing feature will not operateimmediately after starting your vehicle whenit is in park (P) and the outside temperatureis below 32°F (0°C). You can switch on thewipers by adjusting the rain sensor sensitivityor adjusting the wiper speed.
This prevents damage to the wiper bladesfrom ice and snow on the windshield.
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Recommended Settings for Cooling
1. Press and release AUTO.
2. Adjust the temperature function to thesetting you prefer. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Defogging the Side Windows in ColdWeather
1. Press and release defrost.
2. Adjust the temperature control to thesetting you prefer. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
HEATED WINDSHIELD (If Equipped)
Windshield Wiper De-Icer
When you switch the heated rearwindow on, the windshield wiperde-icer turns on.
HEATED REAR WINDOW
Press the button to clear the rearwindow of thin ice and fog. Theheated rear window turns off aftera short period of time.
Note:Make sure the engine is on beforeoperating the heated windows.
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle Warranty may not cover damagecaused to the heated rear window grid lines.
HEATED EXTERIOR MIRRORS (If
Equipped)
When you switch the heated rear windowon, the heated exterior mirrors turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle and odor concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
You can locate the cabin air filter behind theglove box.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals. SeeScheduled Maintenance (page 486).
For additional cabin air filter information, orto replace the filter, see a qualifiedtechnician.
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Climate ControlE184884 E184884

Only use fluid that meets Ford specifications.See Capacities and Specifications (page353).
WASHER FLUID CHECK
WARNING: If you operate your vehiclein temperatures below 41.0°F (5°C), usewasher fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increase therisk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets ourspecifications. See Capacities andSpecifications (page 353).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNING: Batteries normally produceexplosive gases which can cause personalinjury. Therefore, do not allow flames, sparksor lighted substances to come near thebattery. When working near the battery,always shield your face and protect youreyes. Always provide correct ventilation.
WARNING: When lifting a plastic-casedbattery, excessive pressure on the end wallscould cause acid to flow through the ventcaps, resulting in personal injury and damageto the vehicle or battery. Lift the battery witha battery carrier or with your hands onopposite corners.
WARNING: Keep batteries out of reachof children. Batteries contain sulfuric acid.Avoid contact with skin, eyes or clothing.Shield your eyes when working near thebattery to protect against possible splashingof acid solution. In case of acid contact withskin or eyes, flush immediately with waterfor a minimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
WARNING: Battery posts, terminalsand related accessories contain lead andlead compounds. Wash hands after handling.
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Maintenance

Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
1. Pull the wiper blade and arm away fromthe glass. Press the locking buttonstogether.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
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•Do not allow wax to come in contact withany non-body (low-gloss black) coloredtrim. The wax will discolor or stain theparts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should feelsmooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
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Vehicle Care

Transferable Coverage
If you sell your vehicle before your LincolnProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment (ifequipped).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln Protectextended service plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect extended serviceplan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect extendedservice plan. Lincoln Protect extendedservice plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Protect extended serviceplan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
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Lincoln Protect