Seats
ActionMessage
Displays as a reminder that memory seats are not available while driving.Memory Recall Not Permitted While Driving
Displays to show where your memory setting has been saved.Memory {0} Saved
Starting System
ActionMessage
Displays when starting the vehicle as a reminder to apply the brake.To START Press Brake
Displays when the starter has exceeded its cranking time in attempting to start the vehicle.Cranking Time Exceeded
Displays when the starter is attempting to start the vehicle.Engine Start Pending Please Wait
Displays when the pending start has been cancelled.Pending Start Cancelled
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Information Displays
Transmission
ActionMessage
See your authorized dealer.Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible.Transmission Over Temperature StopSafely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’s possible.Transmission Overheating Stop Safely
See your authorized dealer.Transmission Service Required
Transmission is getting hot. Stop to let it cool.Transmission Too Hot Press Brake
The transmission has limited functionality. See an authorized dealer.Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical after reconnecting or rechargingthe battery until you cycle the ignition to the on mode. See Changing the 12V Battery (page308).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.Transmission AdaptMode
Displays when the transmission shift lever is locked and unable to select gears.Transmission IndicatMode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.Transmission IndicatMode Lockup Off
Displays when an invalid gear has been selected.Invalid Gear Selection
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Information Displays
ActionMessage
Displays to request the operator to apply the brake as needed by the transmission.Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift frompark.Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter neutral hold. See Auto-matic Transmission (page 191).Press N again to Enter Stay in NeutralMode
Displays when neutral hold is active. See Automatic Transmission (page 191).Stay in Neutral Mode Engaged
Displays when neutral hold is active. See General Information (page 110).Stay in Neutral Tow Engaged See Manualto Disable
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.SHIFT SYS FAULT Confirm Park BrakeApply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.SHIFT SYS FAULT Cannot Shift Trans UsePark Brake to Secure Vehicle
See your authorized dealer.SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to park. See your authorizeddealer.SHIFT SYS FAULT Vehicle is Shifting toPark
Displays when there is a system fault while the vehicle is shifting to reverse. See your authorizeddealer.SHIFT SYS FAULT Reverse UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Drive Unavailable SelectL for Drive Service Required
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Information Displays
ActionMessage
See your authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Low Unavailable ServiceRequired
Displays when neutral tow is active and the ignition needs to be turned off. See Towing theVehicle on Four Wheels (page 258).Neutral Tow Engaged Turn Ignition Off forTowing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate. See Towing the Vehicle on Four Wheels (page 258).Neutral Tow Engaged Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released. See Towing theVehicle on Four Wheels (page 258).Neutral Tow Remove Park Brake forTowing
Displays when neutral tow has been deactivated.Neutral Tow Disengaged
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM
When the engine starts for the first time onyour drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow down automatically,have your vehicle checked by an authorizeddealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note:The green ready indicator illuminatesletting you know that your vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart when your vehicle starts. See HybridVehicle Operation (page 171).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
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Starting and Stopping the Engine
1. Remove the rubber covering (A) in thecupholder. With the buttons facingupward and the unlock button facing thefront of your vehicle, place the firstintelligent access key into the backupslot (B).
2. With the key in this position, press thebrake pedal, then the START button toswitch the ignition on and start yourvehicle.
Fast Restart
The fast restart feature allows you to restartyour vehicle within 20 seconds of switchingit off, even if it does not detect a validpassive key.
Within 20 seconds of switching your vehicleoff, press the brake pedal and press thebutton. After 20 seconds, you can no longerstart your vehicle if it does not detect a validpassive key.
Once your vehicle starts, it remains runninguntil you press the button, even if yourvehicle does not detect a valid passive key.If you open and close a door while yourvehicle is running, the system searches fora valid passive key. You cannot start yourvehicle if the system does not detect a validpassive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down yourvehicle if it has been idling for an extendedperiod. The ignition also turns off in order tosave battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timer counting
down from 30 seconds. If you do notintervene within 30 seconds, your vehicleshuts down. Another message appears inthe information display to inform you thatyour vehicle has shut down in order to savefuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note:You cannot permanently switch off theautomatic shutdown feature. When youswitch it off temporarily, it turns on at thenext ignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
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Starting and Stopping the EngineE155835
•Interacting with your vehicle, for examplepressing the brake or accelerator pedal.
•You can temporarily switch off theshutdown feature any time the ignition ison (for the current ignition cycle only).Use the information display to do so. SeeInformation Displays (page 110).
•During the countdown before shutdown,you are prompted to press OK or RESET(depending on your type of informationdisplay) to temporarily switch the featureoff (for the current ignition cycle only).
Switching Off Your Vehicle When It IsStationary
1. Put the transmission in position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
Switching Off Your Vehicle When It IsMoving
WARNING: Switching off the enginewhen your vehicle is still moving results in asignificant decrease in braking assistance.Higher effort is required to apply the brakesand to stop your vehicle. A significantdecrease in steering assistance could alsooccur. The steering does not lock, but highereffort could be required to steer your vehicle.When you switch the ignition off, someelectrical circuits, for example airbags, alsoturn off. If you unintentionally switch theignition off, shift into neutral (N) and restartthe engine.
1. Put the transmission in position N anduse the brakes to bring your vehicle to asafe stop.
2. When your vehicle has stopped, put thetransmission in position P.
3. Press and hold the button for onesecond, or press it three times within twoseconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods of time, werecommend that you do one of the following:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If Equipped)
WARNING: Failure to follow engineblock heater instructions could result inproperty damage or serious personal injury.
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Starting and Stopping the Engine
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled. Oncethe battery is reconnected and after drivingthe vehicle, the engine may continue tooperate for three to five seconds after thekey is turned to off. This is a normalcondition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period. Aswith any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keep inmind these tips:
•Keep the tires properly inflated and onlyuse the recommended size.
•Aggressive driving increases the amountof energy required to move your vehicle.In general, you can achieve better fueleconomy with mild to moderateacceleration and deceleration. Moderatebraking is particularly important since itallows you to maximize the energycaptured by the regenerative brakingsystem.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready to driveimmediately after starting.
ECOSELECT
EcoSelect is a drive mode for non plug-invehicles designed to offer the best possiblefuel economy with tradeoffs in vehicleperformance and comfort.
To switch EcoSelect on, press theECO button.
A graphic displays on your informationdisplay when EcoSelect is on.
Your vehicle will remember the last selectedmode whenever you start your vehicle.
EcoSelect allows your vehicle to operatemore efficiently. You will notice:
•Less aggressive cooling.
•Softer acceleration.
•Increased deceleration when coasting.
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Unique Driving CharacteristicsE198654