Window Lock
Press the control to lock or unlock the rearwindow controls. It illuminates when youlock the rear window controls.
Accessory Delay
You can use the window switches for severalminutes after you switch the ignition off oruntil you open either front door.
GLOBAL OPENING AND CLOSING
You can use the remote control to operatethe windows with the ignition off.
Note:You can enable or disable this featurein the information display or see anauthorized dealer. See General Information(page 110).
Note:To operate this feature, accessorydelay must not be active.
Opening the Windows
You can only open the windows for a shorttime after you unlock your vehicle with theremote control. After you unlock your vehicle,press and hold the remote control unlockbutton to open the windows and vent themoonroof. Release the button oncemovement starts. Press the lock or unlockbutton to stop movement.
Closing the Windows
WARNING: When closing the windowsand moonroof, you should verify they arefree of obstructions and make sure thatchildren and pets are not in the proximity ofthe window openings.
To close the windows and moonroof, pressand hold the remote control lock button.Release the button once movement starts.Press the lock or unlock button to stopmovement.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING: Do not adjust the mirrorswhen your vehicle is moving.
95
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Windows and MirrorsE144072
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) on aflat surface. If you apply the brake pedal ormove the transmission to neutral (N) you canoverride your vehicle’s acceleration.
Ready to Drive
Lights when you switch on yourvehicle and it is ready to drive. Acorresponding message maydisplay stating ready to drive.
Service Engine Soon
If it illuminates when the engine isrunning this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures coulddamage the catalytic converter or othervehicle components. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleimmediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulb andto indicate whether your vehicle is ready forInspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.
See Catalytic Converter (page 186).
Stability Control
Flashes when the system is active.If it stays lit or does not light whenyou switch on the ignition, thisindicates a malfunction. During a malfunctionthe system will switch off. Have an authorizeddealer check the system immediately. SeeUsing Stability Control (page 204).
Stability Control Off
It illuminates when you switch thesystem off.
Stop Safely
Lights if your vehicle has anelectrical component fault or failurethat will cause your vehicle toshutdown or enter into a limited operatingmode. You may also see a message.
Trunk Ajar
Lights when the ignition is on andthe trunk is not completely closed.
108
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument ClusterE144692 E138639 E130458 E144693 E159323
Airbag
ActionMessage
Displays when the system detects a malfunction due to a blocked sensor.Occupant Sensor BLOCKED RemoveObjects Near Passenger Seat
Alarm
ActionMessage
Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm(page 78).Vehicle Alarm To Stop Alarm, Start Vehicle.
Automatic Engine Shutdown
ActionMessage
Displays when the engine is getting ready to shut off.Engine Shuts Off In {seconds to shut off:#0}Seconds
Displays when the engine has shut off to help increase fuel economy.Engine Shut Off For Fuel Economy
Displays when the engine is getting ready to shut off. You can press OK on the left steeringwheel button to override the shut down.Engine Shuts Off in {seconds to shut off:#0}Seconds Press Ok to Override
124
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays
ActionMessage
The fuel system has finished depressurizing and you can begin to refuel.Fuel Door Open
A reminder to close the fuel door.Close Fuel Door
There is an error in attempting to refill your vehicle.Refuel Error See Manual
Hill Start Assist
ActionMessage
Displays when hill start assist is not available. Contact your authorized dealer. See Auto Hold(page 199).Hill Start Assist Not Available
Keys and Intelligent Access
ActionMessage
Displayed as a reminder to press the brake while starting the vehicle.To START Press Brake
Displayed if the key is not detected by the system. See Using Adaptive Cruise Control (page223).No Key Detected
Displayed when the start/stop button is pressed to shut off the engine and an Intelligent Accesskey is not detected inside the vehicle.Restart Now or Key is Needed
Displayed when the vehicle is in the run ignition state.Run Power Active
128
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays
ActionMessage
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow serviceof the rear brakes. Contact an authorized dealer.Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionalitymay still be available. See an authorized dealer.Park Brake Limited Function ServiceRequired
The electric parking brake system has detected a condition that requires service. See anauthorized dealer.Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attemptingto apply again.Park Brake System Overheated
Power Steering
ActionMessage
The power steering system has detected a condition that requires service. See your authorizeddealer.Steering Fault Service Now
The power steering system is not working. Stop the vehicle a safe place. Contact your authorizeddealer.Steering Loss Stop Safely
The power steering system has detected a condition within the power steering system or passiveentry or passive start system requires service. Contact your authorized dealer.Steering Assist Fault Service Required
134
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays
GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: Do not start the vehicle ina closed garage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the vehicle.
WARNING: If you smell exhaust fumesinside your vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle if yousmell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready to driveindicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
166
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the EngineE164319
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM
When the engine starts for the first time onyour drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow down automatically,have your vehicle checked by an authorizeddealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note:The green ready indicator illuminatesletting you know that your vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart when your vehicle starts. See HybridVehicle Operation (page 171).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
167
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the Engine
1. Remove the rubber covering (A) in thecupholder. With the buttons facingupward and the unlock button facing thefront of your vehicle, place the firstintelligent access key into the backupslot (B).
2. With the key in this position, press thebrake pedal, then the START button toswitch the ignition on and start yourvehicle.
Fast Restart
The fast restart feature allows you to restartyour vehicle within 20 seconds of switchingit off, even if it does not detect a validpassive key.
Within 20 seconds of switching your vehicleoff, press the brake pedal and press thebutton. After 20 seconds, you can no longerstart your vehicle if it does not detect a validpassive key.
Once your vehicle starts, it remains runninguntil you press the button, even if yourvehicle does not detect a valid passive key.If you open and close a door while yourvehicle is running, the system searches fora valid passive key. You cannot start yourvehicle if the system does not detect a validpassive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down yourvehicle if it has been idling for an extendedperiod. The ignition also turns off in order tosave battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timer counting
down from 30 seconds. If you do notintervene within 30 seconds, your vehicleshuts down. Another message appears inthe information display to inform you thatyour vehicle has shut down in order to savefuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note:You cannot permanently switch off theautomatic shutdown feature. When youswitch it off temporarily, it turns on at thenext ignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
168
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the EngineE155835