ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
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Roadside Emergencies
TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure. Ifyou tow your vehicle incorrectly, or by anyother means, vehicle damage may occur.
We produce a towing manual for allauthorized tow truck operators. Have yourtow truck operator refer to this manual forproper hook-up and towing procedures foryour vehicle.
It is acceptable to tow your front-wheel drivevehicle from the front if using proper wheellift equipment to raise the front wheels offthe ground. When towing in this manner, therear wheels can remain on the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
TOWING POINTS
Due to local market requirements in somecountries, some vehicles may be equippedwith a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-inrecovery hook, it is with the spare tire kit orthe rear under floor storage.
Installing the Recovery Hook
There is an installation point for the recoveryhook located behind the fascia.
Note:The screw-in recovery hook has aleft-hand thread. Turn it counterclockwise toinstall it. Make sure that the recovery hookis fully tightened.
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Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no cooling systemleaks and that fluid is at therecommended level.
Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Note:It is necessary to reset memoryfeatures if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers andpins under your vehicle are covered withgrease to prevent rust.
•Move vehicles at least 25 ft (7.5 m) every15 days to lubricate working parts andprevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirt orgrease film build-up on window surfaces.
•Check windshield wipers for anydeterioration.
•Check under the hood for any foreignmaterial that may have collected duringstorage such as mice or squirrel nests.
•Check the exhaust for any foreignmaterial that may have collected duringstorage.
•Check tire pressures and set tire inflationper the Tire Label.
•Check brake pedal operation. Drive yourvehicle 15 ft (4.5 m) back and forth toremove rust build-up.
•Check fluid levels (including coolant, oiland gas) to make sure there are no leaks,and fluids are at recommended levels.
•If you remove the battery, clean thebattery cable ends and check fordamage.
Contact an authorized dealer if you have anyconcerns or issues.
BODY STYLING KITS
The distance between the underside of yourvehicle and the ground is less than that ofother models. Drive with extreme care toavoid damage to your vehicle.
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Vehicle Care
TIRE SEALANT AND INFLATOR KIT
Note:The temporary mobility kit (TMK)contains enough sealant compound for onetire repair. See your authorized dealer forreplacement sealant bottles after the TMKis used. Only use the kit supplied with yourvehicle.
Note:The kit may be used as an aircompressor for tire inflation maintenance byturning the selector switch to the Air position.
Your TMK is located under the load floor inthe trunk. The TMK consists of an aircompressor to re-inflate the tire with a bottleof sealing compound that seals puncturescaused by most nails or similar objects. Thiskit provides a temporary tire repair allowingyou to drive your vehicle up to 120 mi(200 km) at a maximum speed of 50 mph(80 km/h) to reach a tire service location.
Air compressor (inside)A
Selector switchB
On and off buttonC
Air pressure gaugeD
Sealant bottleE
Dual purpose hose: air and repairF
Tire valve connectorG
Accessory power plugH
Casing/housingI
Bike/raft/sports ball adaptersJ
Pressure release valveK
General Information
WARNING: Failure to follow theseguidelines could result in an increased riskof loss of vehicle control, injury or death.
Note:Do not use the kit if a tire has becomeseverely damaged. Only punctures locatedwithin the tire tread can be sealed with thekit.
Do not attempt to repair punctures largerthan ¼ inch (6 millimeters) or damage to thetire's sidewall. The tire may not seal.
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Loss of air pressure may adversely affect tireperformance. For this reason:
Note:Do not drive the vehicle above 50 mph(80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closest authorizedLincoln dealer or tire repair shop to haveyour tire inspected.
•Drive carefully and avoid abrupt steeringmaneuvers.
•Periodically monitor tire inflation pressurein the affected tire; if the tire is losingpressure, have the vehicle towed.
•Read the information in the Tips for Useof the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of your TMK
To ensure safe operation of the TMK:
•Read all instructions and cautions fully.
•Do not remove any foreign objects, suchas nails or screws, from the tire.
•Before operating the kit, make sure yourvehicle is safely off the road and awayfrom moving traffic. Turn on the hazardlights.
•Always set the parking brake to ensurethe vehicle doesn't move unexpectedly.
•When using the kit, leave the enginerunning (only if the vehicle is outdoors orin a well-ventilated area) so thecompressor does not drain the vehicle'sbattery.
•Do not allow the compressor to operatecontinuously for more than 15 minutes.This helps prevent the compressor fromoverheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex. Thosewith latex sensitivities should useappropriate precautions to avoid anallergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C) and158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is on alabel on the sealant bottle and can beseen through the rectangular viewingwindow on the bottom of the compressorhousing. Check the use-by date regularlyand replace the bottle when the fluid hasexpired.
•Do not store the kit unsecured inside thepassenger compartment of the vehicleas it may cause injury during a suddenstop or crash. Always store the kit in itsoriginal location.
•After sealant use, the tire pressuremonitoring system sensor and valve stemon the wheel must be replaced by anauthorized Lincoln dealer.
•Operating the kit could cause anelectrical disturbance in radio, CD, andDVD player operation.
* When inflation only is required fora tire or other objects, the selectormust be in the Air position.
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What to do when a Tire Is Punctured
A tire puncture within the tire's tread areacan be repaired in two stages with the kit:
•In the first stage, the tire is reinflated witha sealing compound and air. After the tirehas been inflated, you need to drive thevehicle about 3.7 mi (6 km) to distributethe sealant in the tire.
•In the second stage, you need to checkthe tire pressure and adjust, if necessary,to the vehicle's specified tire inflationpressure.
First Stage: Reinflating the Tire withSealing Compound and Air
WARNING: Do not stand directlybeside the tire while the compressor isoperating. This could cause personal injuryif the tire bursts.
Note:If the tire does not inflate to therecommended tire pressure within 15minutes, stop and call roadside assistance.
WARNING: Watch the sidewall of thetire when inflating. If any cracks, bumps orsimilar damage appears, switch thecompressor off and let the air out by meansof the pressure relief valve. Do not continuedriving with this tire. This could cause lossof vehicle control.
WARNING: Do not run the enginewhen operating the air compressor unlessthe vehicle is outdoors or in a well-ventilatedarea.
Preparation: Park the vehicle in a safe, leveland secure area, away from moving traffic.
Turn the hazard lights on. Apply the parkingbrake and turn the engine off. Inspect theflat tire for visible damage.
Sealant compound contains latex. Useappropriate precautions to avoid any allergicreactions.
Do not remove any foreign object that haspierced the tire. If a puncture is located inthe tire sidewall, stop and call roadsideassistance.
1.Remove the valve cap from the tire valve.
2. Unwrap the dual purpose hose (blacktube) from the back of the compressorhousing.
3. Fasten the hose to the tire valve byturning the connector clockwise. Tightenthe connection securely.
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4. Plug the power cable into the 12-voltpower point in the vehicle.
5.Remove the warning sticker found on thecasing/housing and place it on the centerof the steering wheel.
6. Start the vehicle and leave the enginerunning so the compressor does notdrain the vehicle’s battery.
7. Turn dial (A) clockwise to the sealantposition. Turn the kit on by pressing theon/off button (B).
8.Inflate the tire to the pressure shown onthe tire label located on the edge ofdriver’s door or the door jamb area. Forthe first 45-60 seconds when the sealantis being pumped into the tire, the airpressure gauge may indicate a pressurehigher than the label pressure.This isnormal and should be no reason forconcern. The pressure gauge readingindicates the tire inflation pressure afterabout 60 seconds of operation duringthe tire repair process. The final tirepressure should be checked with thecompressor turned OFF in order to getan accurate pressure reading.
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Note:If you are proceeding from the FirstStage: Reinflating the Tire with SealingCompound and Air section and have injectedsealant in the tire but the pressure is below20 psi (1.4 bar), stop and call roadsideassistance. If tire pressure is above 20 psi(1.4 bar), continue to the next step.
4. If required, turn on the compressor andadjust the tire to the recommendedinflation pressure shown on the tire labellocated on the driver's door or door jambarea. The tire pressure should bechecked with the compressor turned OFFin order to get an accurate pressurereading.
5. Remove the hoses, re-install the valvecap on the tire and return the kit to thestowage area.
WARNING: The air compressor powerplug may be hot after use. Allow it to coolbefore handling. Failure to do so could resultin personal injury.
What to do after the Tire has beenSealed
WARNING: If you experience anyunusual vibration, ride disturbance or noisewhile driving, reduce your speed until youcan safely pull off to the side of the road andcall for roadside assistance. Failure to do socould cause you to lose control of yourvehicle and increase the risk of personalinjury or death.
Note:After the sealing compound has beenused, the maximum vehicle speed is 50 mph(80 km/h) and the maximum driving distanceis 120 mi (200 km). The sealed tire shouldbe inspected immediately.
You can check the tire pressure any timewithin the 120 mi (200 km) by performing thesteps listed previously in the Second stage:Checking Tire Pressure procedure.
Servicing your TMK after use
After using the kit to seal your tire, you needto replace the sealant bottle. Sealant bottlereplacement kits can be obtained at anauthorized dealer. Empty sealant bottles maybe disposed of at home. However, bottlesstill containing liquid sealant should bedisposed of by your local authorized dealeror tire dealer, or in accordance with localwaste disposal regulation.
Removal of the sealant bottle from the kit
1. Unwrap the dual purpose hose (blacktube) from the compressor housing.
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