Action and Description
Menu Item
Item
You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down menu at the top of\
the screen. You
can choose: Missed
Outgoing
Incoming
All
All of your contacts from your phone display in alphabetical order.
Contacts
B
Selecting this button allows you to choose a
specific letter to view.
A-Z Jump
Displays the name of your phone and takes you to the phone settings options.
Phone Settings
C
From this menu, you can pair subsequent devices, set ring tones and aler\
ts.
Gives you access to the list of paired or connected Bluetooth devices al\
lowing you to change
or select a device.
Change Device
D
Displays all recent text messages.
Text Messages
E
Use this keypad to dial in a phone number.
Phone Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a call.
Call
Touch this button to reject all incoming calls automatically. Text message notifications do
not display on the screen. All ringtones and alerts are set to silent.
Do Not Disturb
G
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If your phone has a voice assistant feature,
you may see a button to access it in the
menu. You can also press and hold the voice
button on the steering wheel to use this
feature. See Voice Control (page 87).
Making Calls
There are many ways to make calls from the
SYNC 3 system, including using voice
commands.
See Using Voice Recognition
(page 435). You can use the touchscreen to
place calls as well.
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To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 485).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press and hold
the button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displa\
ys a pop-up with the caller name and ID, if supported by
your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message that you would \
like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
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Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay and
Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant.
Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or newer
with iOS 7.1 or newer. Updating to the latest
iOS version is recommended.
1. Plug your phone into a USB port.
See
Media Hub (page 416).
2. Follow the prompts on the touchscreen.
3. Follow the prompts that appear on your phone to allow access to Apple CarPlay. After completing the setup, your phone
connects to Apple CarPlay automatically
when plugged into a USB port.
To disable this feature from the Settings
screen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects Apple
CarPlay. Select the name of your device.
Switch Apple CarPlay off.
To return to SYNC 3, go to the Apple CarPlay
home screen and select the SYNC app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to your
device from Google Play to prepare your
device (this may require mobile data
usage). Note:
The Android Auto App may not be
available within your current market.
2. Plug your device into a USB Port.
See
USB Port (page 416).
3. Follow the prompt on the touchscreen.
4. Follow the prompts that appear on your device.
Note: You may be prompted to update
additional apps on your device. This may
require mobile data usage.
To disable this feature from the Settings
screen, select: Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device.
Switch Android Auto off.
Note: You may need to slide your Settings
screen to the left to select
Apple CarPlay
Preferences or Android Auto Preferences.
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Menu Item
The waypoint list then appears and you are able to re-order all of your
waypoints by selecting the menu icon on the right hand side of the
location. You can select up to five waypoints.
Add Waypoint
Optimize Order
You can also have the system set the order for you by pressing:
Go
To return to your route, press:
SYNC AppLink
The AppLink app allows you to use some
SYNC 3 navigation features on your phone.
First Mile Navigation
When you switch your ignition off, the
location of your vehicle is recorded and sent
to your SYNC AppLink app. The location of
your vehicle can be viewed within the app.
You can also view walking directions to your
vehicle. Last Mile Navigation
When you park near your destination, the
system provides walking directions to your
destination.
POI Search
Your paired phone can be used to access
additional points of interest (POI). These
points of interest can only be access when
your phone is paired.
Send To Car
You can send destinations to your navigation
system using a computer or phone using
AppLink.cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
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cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
When you have selected a point of interest,
the location and information appear, such as
address, phone number and a star rating.
Press More Information to see a photo, a
review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
• Restaurant
• Business center
• Handicap facilities
• Laundry •
Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price.
SiriusXM Traffic and Travel Link
(If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores.
See Apps (page 482). The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
short cut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are available
for purchase through your dealership, by
calling 1-866-462-8837 in the United States
and Canada or 01-800-557-5539 in Mexico.
You can also visit:
Website
www.navigation.com/sync
You need to specify the make and model of
your vehicle to determine if there is an
update available.
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HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com/mapcreator.
HERE evaluates all reported map errors and
responds with the result of their investigation
by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3 AppLink
enabled smartphone apps. When an app is
running through AppLink, you can control
main features of the app through voice
commands and steering wheel controls.
Note:
Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink. Note:
iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded. Some
apps will work with no setup. Other apps will
want you to configure your personal settings
and personalize your experience by creating
stations or favorites. We recommend you do
this at home or outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Lincoln is not
responsible for your app or its use of data. Note:
AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.
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