2019 Lexus ES350 Owner's Manual / LEXUS 2019 ES350 OWNER'S MANUAL (OM06130U)

3697-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.373)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.161)
 The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.137)
 There may be a malfunction in the
engine immobilizer system.
( P.54)
 There may be a malfunction in the
steering lock system.
One of the following may be the cause
of the problem:
 The battery may be discharged.
WARNING
■Speed limit when using the compact
spare tire
Do not drive at speeds in excess of 50
mph (80 km/h) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed
for driving at high speeds. Failure to
observe this precaution may lead to an
accident causing deat h or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their
storage location to reduce the possibility
of personal injury during a collision or
sudden braking.
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle body
and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the engine will not start
If the engine will not start even
though correct starting procedures
are being followed ( P.137), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.

3707-2. Steps to take in an emergency
( P.374)
 The battery terminal connections
may be loose or corroded.
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.
One of the following may be the cause
of the problem:
 One or both of the battery terminals
may be disconnected.
 The battery may be discharged.
( P.374)
 There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally: 1
Press the parking brake switch to
check that the parking brake is set.
(P.146)
Parking brake indicator will come on.
2 Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode.
4 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency

3717-2. Steps to take in an emergency
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys that were
provided with your vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door

3727-2. Steps to take in an emergency
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.101)
Use the mechanical key ( P.88) in
order to perform the following opera-
tions:
■Unlocking the door
1 Pull the driver’s door handle and
insert the mechanical key.
2 Unlock the door.
3 Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Opening the trunk
Turn the mechanical key clockwise to
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.101) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3737-2. Steps to take in an emergency
7
When trouble arises
open.
■Key linked functions
1 Closes the windows and the moon roof
(if equipped) or panoramic moon roof
(if equipped) (turn and hold)
2 Opens the windows and the moon roof
(if equipped) or panoramic moon roof
(if equipped) (turn and hold)
These settings must be customized at your
Lexus dealer.
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the engine switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the engine switch shortly and
firmly.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift lever to
P and press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.330)
■Changing engine switch modes
Release the brake pedal and press the
WARNING
■When using the mechanical key and
operating the power windows or
moon roof (if equipped) or panoramic
moon roof (if equipped)
Operate the power window, moon roof
or panoramic moon roof after checking
to make sure that there is no possibility of
any passenger having any of their body
parts caught in the window, moon roof or
panoramic moon roof.
Also, do not allow ch ildren to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window, moon roof or pan-
oramic moon roof.
Starting the engine

3747-2. Steps to take in an emergency
engine switch in step 3 above.
The engine does not start and modes will be
changed each time the switch is pressed.
(  P.139)
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.57)
2 Open the hood. ( P.308)
3 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cable to on the second vehicle.
If the battery is discharged
The following procedures may be
used to start the engine if the bat-
tery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine
A
B

3757-2. Steps to take in an emergency
7
When trouble arises
Then, connect a negative cable clamp to on the second vehicle and con-
nect the clamp at the other end of the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic poin t away from the battery and any mov-
ing parts as shown in the illustration
4 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the battery of your vehi-
cle.
5 Open and close any of the doors of
your vehicle with the engine switch
off.
6 Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode.
7 Once the vehicle’s engine has
started, remove the jumper cables in the exact reverse order from
which they were connected.
Once the engine starts, have the vehicle
inspected at your Lexus dealer as soon as
possible.
■Starting the engine when the battery is
discharged
The engine cannot be started by push-start-
ing.
■To prevent battery discharge
●Turn off the headlights and the audio sys-
tem while the engine is stopped.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the battery is removed or dis-
charged
●Information stored in the ECU is cleared.
C
D
A
B
C
D

3767-2. Steps to take in an emergency
When the battery is depleted, have the
vehicle inspected at your Lexus dealer.
●Some systems may require initialization.
( P.410)
■When removing the battery terminals
When the battery terminals are removed,
the information stored in the ECU is
cleared. Before removi ng the battery termi-
nals, contact your Lexus dealer.
■Charging the battery
The electricity stored in the battery will dis-
charge gradually even when the vehicle is
not in use, due to natural discharge and the
draining effects of certain electrical appli-
ances. If the vehicle is left for a long time,
the battery may discharge, and the engine
may be unable to start. (The battery
recharges automatically during driving.)
■When recharging or replacing the bat-
tery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
battery is discharged. Use the wireless
remote control or the mechanical key to
lock or unlock the doors.
●The engine may not start on the first
attempt after the battery has recharged
but will start normally after the second
attempt. This is not a malfunction.
●The engine switch mode is memorized by
the vehicle. When the battery is recon-
nected, the system will return to the
mode it was in before the battery was dis-
charged. Before di sconnecting the bat-
tery, turn the engine switch off.
If you are unsure what mode the engine
switch was in befo re the battery dis-
charged, be especially careful when
reconnecting the battery.
■When replacing the battery
●Use a battery that conforms to European
regulations.
●Use a battery that the case size is same as
the previous one (LN3), 20 hour rate
capacity (20HR) is equivalent (70Ah) or
greater, and performance rating (CCA)
is equivalent (592A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• Battery performance may decrease and the engine may not be able to start.
• If the 20 hour rate capacity is low, even if
the time period where the vehicle is not
used is a short time, the battery may dis-
charge and engine may not be able to
start.
For details, consult your Lexus dealer.
WARNING
■When removing the battery terminals
Always remove the negative (-) terminal
first. If the positive (+) terminal contacts
any metal in the surrounding area when
the positive (+) terminal is removed, a
spark may occur, leading to a fire in addi-
tion to electrical shocks and death or
serious injury.
■Avoiding battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flamma-
ble gas that may be emitted from the bat-
tery:
●Make sure each jumper cable is con-
nected to the correct terminal and that
it is not unintentionally in contact with
any other than the intended terminal.
●Do not allow the other end of the
jumper cable connected to the “+” ter-
minal to come into contact with any
other parts or meta l surfaces in the
area, such as brackets or unpainted
metal.
●Do not allow the + and - clamps of the
jumper cables to come into contact
with each other.
●Do not smoke, use matches, cigarette
lighters or allow open flame near the
battery.
■Battery precautions
The battery contains poisonous and cor-
rosive acidic electrol yte, while related
parts contain lead and lead compounds.
Observe the following precautions when
handling the battery: