2019 Lexus ES300h Owner's Manual (OM33D00U)

3697-2. Steps to take in an emergency
7
When trouble arises
*: A buzzer sounds the first time a message is shown on the multi-information display.
In some situations, the master warning light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning
message.
 If a warning light comes on or flashes at the same time that a warning message is
displayed, take corrective actio n according to the warning light. ( P.358)
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Hybrid System Stopped Steering
Power Low” is displayed
This message is displayed if the hybrid sys- tem is stopped while driving.
When steering wheel operations are
heavier than usual, gr
ip the steering wheel
firmly and operate it using more force than
usual.
■If “Hybrid system overheated Output
power reduced” is displayed
This message may be displayed when driv-
ing under severe operat ing conditions. (For
example, when driving up a long steep hill.)
Handling method: P.388
■If “Traction Battery Needs to be Pro-
tected Refrain From the Use of N Posi-
tion” is displayed
This message may be displayed when the
shift lever is in N.
As the hybrid battery (traction battery) can
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
Warning buzzer*Warning
Comes onSounds
Indicates an important situation, such as when a sys-
tem related to driving is ma lfunctioning or that dan-
ger may result if the co rrection procedure is not
performed
FlashesSoundsIndicates a situation, such as when damage to the
vehicle or danger may result
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their condition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly

3707-2. Steps to take in an emergency
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Shift to P Before exiting vehicle” is
displayed
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D or R.
■If “Accelerator pedal is pressed” is dis-
played
The accelerator pedal has been depressed
when the shift lever is in P.
Release the accelerator pedal.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption.
Please wait until the power supply returns to
normal.
■If “Headlight System Uninitialized Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable
See Owner’s Manual” is displayed
The dynamic radar cruise control with full-
speed range system is suspended tempo-
rarily or until the pr oblem shown in the mes-
sage is resolved. (causes and coping
methods: P.167)
■If “Radar Cruise Control Unavailable” is
displayed
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If “Front Camera Unavailable” is dis-
played
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.167, 364)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance

3717-2. Steps to take in an emergency
7
When trouble arises
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.309)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.320)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.388)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malf unction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.384).
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling Parts” is shown, the filters
may be clogged, the air intake vents may
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vent s and filters of the
hybrid battery (traction battery) are dirty,
perform the procedure on P.304 to

3727-2. Steps to take in an emergency
clean them.
• If the warning message is shown when the air intake vents and filters of the
hybrid battery (traction battery) are not
dirty, have the vehicle inspected by your
Lexus dealer.
 Stop the vehicle in a safe place on a
hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the hybrid system.
 Turn on the emergency flashers.
( P.350)
NOTICE
■If “High Power Consumption Power
to Climate Temporarily Limited” is
displayed frequently
There is a possible malfunction relating
to the charging system or the 12-volt bat-
tery may be deteriorating. Have the vehi-
cle inspected by your Lexus dealer.
■If “Low Auxiliary Battery” is displayed
frequently
The 12-volt battery may have deterio-
rated. As the battery may discharge in
this state when left unattended, have the
battery inspected by your Lexus dealer.
If you have a flat tire
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.326
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat
tire can damage the tire and the wheel
beyond repair, which could result in an
accident.
Before jacking up the vehicle

3737-2. Steps to take in an emergency
7
When trouble arises
Wheel nut wrench
Jack
Jack handle
Spare tire
Towing eyelet
Location of the spare tire, jack and tools
A
B
C
D
E
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the hybrid system or drive
the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.
●Do not raise the vehicle to a height
greater than that required to replace
the tire.
●Use a jack stand if it is necessary to get
under the vehicle.

3747-2. Steps to take in an emergency
1Open the trunk.
2 Pull the lever upwards when lifting
the luggage mat up.
3 The lever can be hooked on the
edge of the trunk.
4 Remove the jack. 1
Remove the auxiliary box.
2 Loosen the center fastener that
secures the spare tire.
WARNING
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Taking out the jack
NOTICE
■To prevent damage to luggage mat
When closing the trunk door, do not
leave the luggage mat lever hooked on
the edge of the trunk.
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.

3757-2. Steps to take in an emergency
7
When trouble arises
1Chock the tires.
2 Slightly loosen the wheel nuts (one
turn).
3 Turn the tire jack portion by
hand until the notch of the jack is in
contact with the jack point.
The jack point guides are located under
the rocker panel. They indicate the jack point positions.
4
Assemble the jack handle.
5 Raise the vehicle until the tire is
slightly raised off the ground.
6 Remove all the wheel nuts and the
tire.
When resting the tire on the ground, place
the tire so that the wheel design faces up to
Replacing a flat tire
Flat tireWheel chock positions
Front left-
hand sideBehind the rear right-hand
side tire
Front right-
hand sideBehind the rear left-hand
side tire
Rear left-hand
sideIn front of the front right-
hand side tire
Rear right-
hand sideIn front of the front left-
hand side tire
A

3767-2. Steps to take in an emergency
avoid scratching the wheel surface.
1Remove any dirt or foreign matter
from the wheel contact surface.
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen while
the vehicle is in motion, causing the tire to
come off.
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the
area around the brakes immediately
after the vehicle has been driven.
After the vehicle has been driven the
disc wheels and the area around the
brakes will be extremely hot. Touching
these areas with hands, feet or other
body parts while changing a tire, etc.
may result in burns.
●Failure to follow these precautions
could cause the wheel nuts to loosen
and the tire to fall of f, resulting in death
or serious injury.
• Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel
nuts to be excessively tightened, lead-
ing to bolt or disc wheel damage. In
addition, the oil or grease can cause
the wheel nuts to loosen and the wheel
may fall off, causing a serious accident.
Remove any oil or grease from the
wheel bolts or wheel nuts.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103 N•m,
10.5 kgf•m) as soon as possible after
changing wheels.
• When installing a tire, only use wheel nuts that have been specifically
designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads or bolt
holes of the wheel, have the vehicle
inspected by your Lexus dealer.
• Do not attach a heavily damaged wheel ornament, as it may fly off the
wheel while the vehicle is moving.
Installing the spare tire