2019 INFINITI QX50 Navigation Manual

Vehicle Information Command
1st Command2nd Command Action
Vehicle Info. Temperature <60-90 (°F)
>/<18-32 (°C)> Change the set temperature.
Climate Control ON/OFF Turns on/off the Climate Control system.
Fuel Economy Displays fuel economy information.
10. Voice recognition
10-17

10. Voice recognition
VOICE RECOGNITION SETTINGS
The voice recognition functions can be set.
1. Push

11 Troubleshooting guide
Customer assistance ...................................................... 11-2
System unit ....................................................................... 11-3Liquid crystal display ................................................ 11-3
Audio system ................................................................... 11-5 HD Radio technology ............................................... 11-5
Compact Disc (CD) player ...................................... 11-7
iPod® player ............................................................... 11-9
USB memory ............................................................. 11-11
Bluetooth® streaming audio ................................ 11-12
Bluetooth® Hands-Free Phone System ................ 11-14 Monitor system ............................................................ 11-18
Navigation (if so equipped) ....................................... 11-19
Basic operations .................................................... 11-19
Vehicle icon ............................................................ 11-20
Route calculation and visual guidance ............ 11-22
Voice guidance ....................................................... 11-24
Traffic information ............................................... 11-25
INFINITI InTouch
TMServices ............................. 11-26
Voice recognition ......................................................... 11-27

11. Troubleshooting guide
CUSTOMER ASSISTANCE
For assistance or inquiries about the
INFINITI Navigation System, or to order
updated map data, contact the INFINITI
NAVIGATION SYSTEM HELPDESK. See
the contact information on the inside front
cover of this manual.
11-2

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
Screen brightness is set to the maximum dark-
ness. Adjust the brightness setting of the screen.
“Screen settings” (page 2-17)
The screen is too bright. Screen brightness is set to the maximum brightness.Adjust the brightness setting of the screen.
“Screen settings” (page 2-17)
A small black spot or a small bright spot appears
on the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices
equipped to other vehicles may adversely affect
the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50°F (0°C). Wait until the cabin temperature rises to within 50°F (0°C) and 122°F (50°C).
When looking at the screen from an angle, the
screen lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
“Screen settings” (page 2-17)
11. Troubleshooting guide
11-3

11. Troubleshooting guide
SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed on the upper display. A system malfunction has occurred.
It is recommended you visit an INFINITI retailer
for inspecting.
The SD card is not inserted into the slot
correctly. If the SD card containing map data is acciden-
tally removed, after reinserting the SD card
containing map data into the slot, place the
ignition switch in the “OFF” position and then
place back in the “ON” position again.
11-4

AUDIO SYSTEM
HD RADIO TECHNOLOGY
Sound
Symptom Possible cause Possible solution
Delay in digital audio on HD Radio broadcasts. The radio acquires an analog station first and blends to an digital signal.This is not a malfunction.
Audio skip, stutter or echo. The radio station has not properly aligned the
digital and analog audio. Verify correct operation on another station.
Report any station with poor performance.
Volume changing up/down. The radio station has not properly aligned digital
and analog audio level. Verify correct operation on another station and
check www.hdradio.com for stations in the area.
Report any station with poor performance.
Sound fading in and out. The transition between analog and digital is
taking place (blending). Verify transition performance on several sta-
tions in the area. Report any stations with poor
alignment.
Excessive blending (Transition between analog
and digital). The vehicle is located near the edge of the digital
coverage area.Refer to hdradio.com to verify radio stations in
your coverage area.
Digital audio not better than analog audio. Audio processing on the digital audio at a station can potentially decrease the digital audio
sound quality.Verify correct operation on another station.
Report any station with poor performance.
11. Troubleshooting guide
11-5

11. Troubleshooting guide
Functional
SymptomPossible cause Possible solution
Keep losing my local stations. The digital coverage is slightly less than the
analog signal coverage. Verify correct operation on another station. This
is expected behavior.
Shadowing (urban / terrain) can cause reduced
digital coverage. Verify correct operation on another station.
Some data fields are blank. Text information is sent at the broadcaster’s
discretion. Verify correct operation on another station.
Report station issues.
Text information is truncated / appears to be
more available. The display is limited to a fixed number of
characters and more data is being sent than can
be shown.This is intended behavior. Refer to the Owners
Manual for ability to access addition.
AM reception changes at night AM stations are required by the government
(FCC) to lower their power at night. This is not a malfunction.
11-6