2019 HONDA RIDGELINE Owner's Manual (in English)

295
Features
Audio Error Messages
CD Player
If a disc error occurs, you may see the following error messages.
Error MessageCauseSolution
Unplayable FileTrack/file format not supported●Current track/file will be skipped. The next supported track/file
plays automatically.
Bad Disc
Please check Owner’s
Manual
Please push eject button
Mechanical error
●Press the (eject) button and remo ve the disc, and check that the
error message is cleared.
●Check that the disc is not dama ged or deformed, and insert the
disc again.
2 Protecting CDs P. 301
●If the error message reappears, press the button, and pull out
the disc.
●Insert a different disc.
If the new disc plays, there is a problem with the first disc.
●If the error message repeats, or the disc cannot be removed,
contact a dealer.
Do not try to force the disc out of the player.
Mecha Error
Bad Disc
Please Check Owner’s
Manual
Servo error
Check DiscDisc error●Check that the disc is not damaged or deformed.
2Protecting CDs P. 301
Heat ErrorHigh temperature●Turn the audio system off and allo w the player to cool down until
the error message is cleared.
Canadian models

296
uuAudio Error Messages uiPod/USB Flash Drive
Features
iPod/USB Flash Drive
If an error occurs while play ing an iPod or USB flash driv e, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:Models with color audio system
*2:Models with Display Audio
Error MessageSolution
USB ErrorAppears when there is a problem with th e audio system. Check if the device is
compatible with the audio system.
Bad USB Device*1
The connected USB device has a problem.
See Owner's Manual*2
Appears when an incompatible device is connected. Disconnect the device. Then turn
the audio system off, and turn it on again. Do not reconnect the device that caused the
error.
Unsupported Ver*1
Unsupported Version*2Appears when an unsupported iPod is connect ed. If it appears when a supported iPod
is connected, update the iPod software to the newer version.
Connect Retry*2Appears when the system does not ackn owledge the iPod. Reconnect the iPod.
Unplayable FileAppears when the files in the USB flash dr ive are DRM or an unsupported format. This
error message appears for about three seconds, then plays the next song.
No Data
Appears when the iPod is empty.
Appears when the USB flash drive is empty or there are no MP3, WMA, or AAC files in
the USB flash drive.
Check that compatible files are stored on the device.
Unsupported Ver*1
Unsupported*2Appears when an unsupported device is conn ected. If it appears when a supported
device is connected, reconnect the device.
iPod
USB flash drive
iPod and USB flash drive

297
uuAudio Error Messages uPandora®*
Features
Pandora ®*
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
To begin listening, create a new genre station.Appears when there is no station list on the device. Use the device
to create a station.
Unable to rate track. Please try again.
Skip limit reached.Appears when you try to skip a song or select Like/Dislike over
the predetermined number of times in an hour.
Unable to play Pandora. Please try again later.
Unable to retrieve a track expla nation. Please try again later.
Unable to create bookmark. Please try again later.
Appears when the commanded operat ion is failed. Try again later.
No Device ConnectedAppears when no data is available with Pandora ® activated.
Reboot the app and reconnect the device.
Pandora App version is not supportedAppears when Pandora® version is not supported. Update
Pandora ® to the latest version.
Unable to complete the operation. Please try again later.Appears when the Pandora ® server is in maintenance. Try again
later.
Unable to connect Pandora. When stopped, check your
mobile phone .
Appears when Pandora® is unable to play music. Check your
device.
Appears when Pandora ® app is not installed on your device. Install
Pandora ® app to the your device.
* Not available on all models

298
uuAudio Error Messages uAndroid/Apps
Features
Android/Apps
If an error occurs while us ing the audio system or apps , you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:****part is variable characters, and will change depending upon where an error occurs.
Error MessageSolution
Unfortunately, **** has
stopped.*1Error has occurred within app, select OK on the screen to close the app.
**** is not responding.
Would you like to close
it?
*1
App is not responding.
Select Wait if you can wait for a response from app a littl e longer. If it does not respond even if you keep
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data
Reset .
2Defaulting All the Settings P. 348
Models with Display Audio

299
Features
General Information on the Audio System
SiriusXM® Radio Service*
1.You need your radio ID ready before regist ering for subscription. To see the ID in
the screen, select Channel to 0.
2. Have your radio ID ready, and either call or visit the SiriusXM® website to
subscribe.
Switch to the SiriusXM ® mode by using the SOURCE button on the steering wheel,
or through the audio/information screen, and stay in this mode for about 30
minutes until the service is activated. Make su re your vehicle is in an open area with
good reception.
Channel Not Subscribed:
You are not subscribed to the channel selected.
Subscription Update:
SiriusXM ® radio is receiving informat ion update from the network.
Channel Not Available:
No such channel exits, or the artist or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Antenna Disconnected:
The SiriusXM ® antenna is disconnect ed. Contact a dealer.
■Subscribing to SiriusXM ® Radio
■Receiving SiriusXM ® Radio
■SiriusXM ® Radio Display Messages
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•US: SiriusXM ® Radio at
www.sirius.com/subscribenow , or 1-855-236-
9236
•Canada: SiriusXM ® Canada at
www.sirius.ca/subscribe-now , or 1-877-209-0079
1Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite rece ption interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
•In a location with an obstruction to the south of
your vehicle.
•In tunnels
•On the lower level of a multi-tiered road•Large items carried on the roof rack
* Not available on all models

300
uuGeneral Information on the Audio System uRecommended CDs
Features
Recommended CDs
• Use only high-quality CD-R or CD-RW discs labeled for audio use.
• Use only CD-R or CD-RW discs on which the recordings are closed.
• Play only standard round-shaped CDs.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA or AAC formats may be unsupported.
Canadian models
1Recommended CDs
A Dual-disc cannot play on th is audio unit. If recorded
under certain conditions, a CD-R or CD-RW may not
play either.
■CDs with MP3, WMA or AAC files
The CD packages or jackets should have one of these marks.

301
uuGeneral Information on the Audio System uRecommended CDs
Features
■Protecting CDs
Follow these precautions when handling or storing CDs:
• Store a CD in its case when it is not being played.
• When wiping a CD, use a soft clean cloth from the center to the outside edge.
• Handle a CD by its edge. Never touch either surface.
• Never insert foreign obje cts into the CD player.
• Keep CDs out of direct sunlight and extreme heat.
• Do not place stabilizer rings or labels on the CD.
• Avoid fingerprints, liquids, and felt-tip pens on the CD.1Protecting CDs
NOTICE
Do not insert a damaged CD. It may be stuck inside
and damage the audio unit.
Examples:
●Damaged CDs Bubbled/
Wrinkled
With Label/
Sticker Using
Printer Label
Kit
Sealed With Plastic Ring●Poor quality
CDs
Chipped/
Cracked Warped Burrs
●Small CDs
3-inch
(8-cm)
CD
●Bubbled, wrinkled, labeled, and
excessively thick CDs

302
uuGeneral Information on the Audio System uCompatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone, and USB Flash Drives
• Use a recommended USB flash drive of 256 MB or higher.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, or AAC formats may be unsupported.
*1: Models with Display Audio
■iPod and iPhone Model Compatibility
Model
iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation*) launch in 2012
iPod touch (1st to 5th generation*) launch in 2012
iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s/iPhone 5*1/iPhone 5c*1/iPhone 5s*1/
iPhone6*1
■USB Flash Drives
1 iPod and iPhone Model Compatibility
This system may not work with all software versions
of these devices.
1USB Flash Drives
Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.
* Not available on all models