Page 49 of 472

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
48 Keys, Doors, and Windows In the case of a dead battery, the
tailgate can be opened manually.
Contact your dealer or Roadside
Assistance.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key.
See Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 33 or Remote Keyless Entry
(RKE) System Operation (Key
Access) 0 41 .
The vehicle must be in P (Park).
To open the tailgate:
.
Press
x twice quickly on the
RKE transmitter until the tailgate
moves. .
Press
5 on the center stack. .
Press the touch pad on the
tailgate handle after unlocking all
doors. Use the top of the tailgate
to pull against if assistance is
required. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it
upward until it latches. Pull it back
to be sure it is latched securely.
MultiPro Tailgate
{ WarningMake sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Page 50 of 472

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Keys, Doors, and Windows 49CautionTo avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with this feature, the
vehicle must be in P (Park).
Switches in the inner tailgate
prevent the primary tailgate from
being opened when the inner
tailgate is not fully closed. To open the primary tailgate:
.
Press
x twice quickly on the
RKE transmitter until the tailgate
moves.
See Remote Keyless Entry
(RKE) System Operation
(Keyless Access) 0 33 or
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 41 . If equipped with Keyless
Access, the tailgate can be
opened if the RKE transmitter is
within 1 m (3 ft). .
Press
5 on the center stack.
.
Press the lower touch pad on
the tailgate handle after
unlocking all doors. Use the top
of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly
push it upward until it latches. Pull it
back to be sure it is latched
securely.
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GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
50 Keys, Doors, and Windows
To open the inner tailgate, press the
upper touch pad on the tailgate
handle after unlocking all doors. Pull
the top of the tailgate to open. CautionDo not open the inner tailgate
with the primary tailgate open if
there is a hitch ball or trailer
attached. This may damage the
tailgate.
To close the inner tailgate with the
primary tailgate closed, firmly push
or pull it upward until it latches. Pull
it back to be sure it is latched
securely.
To close the inner tailgate with the
primary tailgate open:
.
Hold the primary tailgate and
firmly close the inner tailgate.
.
Raise the inner tailgate so it
meets the primary tailgate and
close together at the same time.
When using the tailgate step as a
load stop, the load must be secured
as the load could shift. See Cargo
Tie-Downs 0 127 . Tailgate Step
{ WarningTo avoid personal injury, keep
hands away from the hinges
when operating the tailgate step.
With the primary and inner tailgates
open, the tailgate step can be
lowered to access the pickup bed.
Using the Step
CautionWhen using the tailgate as a step,
the load rating is 170 kg (375 lb),
which includes a person and
cargo. Overloading the tailgate
step can cause damage to the
tailgate system.
Page 52 of 472
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Keys, Doors, and Windows 51
.
To lower the tailgate step, press
the button at the center of the
step. Make sure it lowers to the
fully open position.
.
To close the tailgate step, lift it
firmly. Make sure that both side
latches are engaged. Do not place a load on top of the
step when using it as a load stop.
Using the Assist Handle The assist handle helps with
entering the pickup box. To use:
1. Lift up on the handle until it
locks in the open position.
2. To return the assist handle, pull
the release lever toward the
ball end of the handle and push
the handle back to the closed
position.
Applying Loads to Tailgates
CautionDo not put ramp loads on the
inner tailgate alone. Damage to
the inner tailgate may occur.
Page 53 of 472

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
52 Keys, Doors, and Windows
Preferred Method Alternate Method
When applying any load to the
tailgate, distribute the weight evenly
across the width of the tailgate. This
applies to all tailgate types.
.
Use a load-distributing
member (1).
.
Secure the ramp to the
bumper (2). Power Assist Steps If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. If possible,
carefully remove the obstruction,
then open and close the door on the
same side to complete the motion.
If the obstruction is not cleared, the
assist steps remain extended.
Slight movement of the steps while
extended is normal.
Page 54 of 472

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Keys, Doors, and Windows 53Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the
power assist step to the tire.
A Driver Information Center
(DIC) message displays.
3. Kick the switch again to return
to normal operation. Center Stack Switch
The power assist steps can be
extended to the tire by pressing
j .
When extending the steps with
j ,
the kick switch is disabled. The
vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
.
Press
j to extend both steps.
A DIC message displays.
.
Press
j again to extend to the
tire. A DIC message displays. .
Press
j again to return to
normal operation.
Enable/Disable
To enable or disable the power
assist steps, press and hold
j for
four seconds. A DIC message
displays.
Cleaning
Clean the power assist steps
regularly. For an automatic car
wash, extend the steps while in
N (Neutral) using the center stack
switch. The steps will stow when
shifting into D (Drive).
Page 55 of 472

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
54 Keys, Doors, and Windows
Vehicle Security This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flash : Vehicle is unsecured.
A door or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System 1. Turn off the vehicle.
2. Lock the vehicle in one of
two ways:
.
Use the RKE transmitter.
.
With a door open, press
Qon the interior of the door.
3. After 30 seconds, the alarm
system will arm and the
indicator light will begin to
slowly flash. Pressing
Q on the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
K on the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door or the hood is
opened without first disarming the
system. When the alarm is
activated, the turn signals flash and
the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System To disarm the alarm system or turn
off the alarm if it has been activated:
.
Press
K on the RKE transmitter.
.
Start the vehicle.
To avoid setting off the alarm by
mistake:
.
Lock the vehicle after all
occupants have exited.
Page 56 of 472

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Keys, Doors, and Windows 55.
Always unlock a door with the
RKE transmitter.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition If
K is pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Immobilizer See Radio Frequency Statement
0 443 .
Immobilizer Operation This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing the transmitter in the transmitter
pocket in the center console. See
Keys 0 30 .
If the ignition modes will not change
with the other transmitter or in the
transmitter pocket, your vehicle
needs service. If the ignition does
change modes, the first transmitter
may be faulty. See your dealer who
can service the theft-deterrent
system and have a new RKE
transmitter programmed to the
vehicle.
It is possible for the immobilizer
system to learn a new or
replacement transmitter. Up to eight
transmitters can be programmed for
the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the vehicle theft system in the
vehicle.
When equipped with a key, if the
engine still does not start, and the
key appears to be undamaged, try
another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers 0 350 .